Dr. Susan Ladd-Snively, MD
Family Medicine•Female•Age 49
Accepting new patients
1013 Chestnut Ln Ste 110 Matthews, NC 28104
Dr. Susan Ladd-Snively, MD is a Family Medicine Specialist in Matthews, NC. She is accepting new patients and has indicated that she accepts telehealth appointments. Be sure to call ahead with Dr. Ladd-Snively to book an appointment.
Dr. Ladd-Snively's Reviews
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What went well
- Appointment scheduling (23)
- Office environment (23)
- Staff friendliness (22)
What could be improved
- Appointment was rushed (6)
- Didn't explain conditions well (5)
- Didn't listen or answer questions (5)
Reply Flag
Amazing Doctor and Staff. Everyone seemed to really care and listens to what is going on in my life. I have never had anyway explain to me in such detail what was going on with me. The nurse got me first stick for my blood work.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Feb 17, 2020
Reply Flag
Doctor Ladd is a very special lady. Much less the most carrying doctor around. She has helped me for as long as I can remember. Hope she never quits. She needs to teach a class to all the doctors that just turn u into a number on there chart. The BEST
What went well
No results
What could be improved
No results
Paul hudson – Feb 15, 2020
Reply Flag
Dr. Ladd spent plenty of time with me, was warm and caring and her staff was professional and organized. She referred me for a serious GI issue when my previous GP kept saying it was nothing and ignoring my symptoms and pleas that something was wrong.
What went well
No results
What could be improved
No results
Julie in Matthews – Jan 04, 2019
Reply Flag
Doctor Ladd-Snively treats you like family! Very knowledgeable, caring physician, she takes the time to talk with you and listen. I would highly recommend!
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Waxhaw, NC – Sep 26, 2018
Reply Flag
Dr. Ladd is one of the very few physicians who actually takes the time and listens to what you know about your own body. She’s a wonderful doctir.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Susan in Marshville, NC – Aug 17, 2018
Reply Flag
I had my first appointment with Dr. Ladd this week. She was thorough, kind and friendly. She took her time and explained meds and conditions. I would definitely recommend her to family and friends. As a matter of fact, I have already done both.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Indian Trail resident in Indian Trail, NC – Aug 11, 2018
Reply Flag
A very caring doctor.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
May 18, 2018
Reply Flag
Tired of waiting for weeks to see your doctor,Call Dr. Susan Ladd-Snively office she can see you the same day you call. Dr. Ladd-Snively has practiced in the area for the past 16 years. Dr. Ladd is trustworthy,explains conditions in detail ,answer's all my questions. Dr. LAdd spent time with me and did not rush me out the door like a heard of cattle. This was impressive to me as a patient. Her staff makes you feel right at home, What a wonderful experience. I will refer all my friends to her
What went well
No results
What could be improved
No results
Susan H. in MATTHEWS – Dec 15, 2017
Reply Flag
Want a physician that is trustworthy,explains your conditions in detail, takes time to answer all your questions, and does not rush you out the door, then call Dr. Susan Ladd-Snively. Her office staff is friendly,kind and makes you feel like you have seen them all your lives. What a beautiful office clean and refreshing.. Same day appointments . Call today for your appointment.
What went well
No results
What could be improved
No results
Matthews, NC – Dec 15, 2017
Reply Flag
most caring doctor you will ever encounter. Smart. Caring. Listens to you.
What went well
No results
What could be improved
No results
Matthews, NC – Dec 15, 2017
Reply Flag
Horrible doctor, horrible bedside manner
What went well
No results
What could be improved
No results
erica in Charlotte, NC – Oct 22, 2017
Reply Flag
While I think she's a knowledgeable Doctor, I feel that her bedside manner could use improvement. She has no personality whatsoever and is rather abrasive with young patients. I honestly think she doesn't like children. This is surprising as she has pictures of her own children literally ALL OVER the walls of her exam room.
What went well
No results
What could be improved
No results
Indian Trail, NC – May 23, 2016
Dr. Ladd-Snively's Reply – Flag
DR was not working at facility on this date
Reply Flag
I did not like that Dr. Ladd spent much of the time complaining about other patients (no HIPAA violation, just generalities) and the limitations of the computer system. It detracted from the focus on my issues and took up unnecessary time.
What went well
No results
What could be improved
No results
Donna in Ft Mill, SC – Mar 01, 2016
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