Dr. Susan King, MD
Accepting new patients
Dr. Susan King, MD is a Family Medicine Specialist in Cedar Park, TX. She is affiliated with medical facilities such as St. David's Round Rock Medical Center and St. David's Medical Center. She is accepting new patients and has indicated that she accepts telehealth appointments. Be sure to call ahead with Dr. King to book an appointment.
Accepting new patients
Telehealth services available
Dr. Susan King, MD
Family Medicine
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Susan King, MDCedar Park, TX 78613
1907 Cypress Creek Rd Ste 104
Dr. King's Reviews
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What went well
- Office environment (32)
- Appointment scheduling (30)
- Listened & answered questions (30)
What could be improved
- Appointment was rushed (11)
- Didn't listen or answer questions (10)
- Difficult to schedule appointment (10)
Reply Flag
`she nor her staff are really clear on what I should be doing. I always felt confused. You also do not always see her but other staff. Which I do not have an issue with but others might.
she would say I needed to do "things" and then go off talking about something else. Never following back up or what I would call wrapping up the visit
On a quick note if you are allergic to dogs or are afraid of dogs this is not the place for you. There is one that occasionally runs around the office.
I travel and the last time I went I had called to make sure what I needed to be done could be. They reassured me this could happen with no problem so I came down over 600 miles to hear that I need to go do "other test" before she could help me. Keep in mind I was leaving again the next day. Ugg
At this point, I have moved doctors. I need to know what I need to be doing and when I need to do it. When traveling I need honest answers of what she can and can not do. Not horrible but not for me.
What went well
- Office environment
- Staff friendliness
What could be improved
- Appointment was rushed
- Didn't explain conditions well
Michelle – Aug 21, 2020
Reply Flag
Doctor King has been my physician for 18 years. She has been incredibly important to me. She is a fantastic physician! I have experienced a number of physical difficulties. Doctor King has seen me through some tough times. Moreover, Doctor King has also helped me through emotional problems. Let me tell you what makes Doctor King so important to me and countless patients: She listens to her patients! She talks to you as though you are a lifetime friend. I cannot imagine not having her as my doctor. Doctor King's staff is similarly superlative. Receptionist Jessica is an absolute jewel. She is uncommonly pleasant. She ALWAYS greets you with a smile! I DEFINITELY recommend Doctor King. I would not only recommend her, I would drive them to her practice. Doctor King is simply the best!
What went well
No results
What could be improved
No results
James Mcilwain – May 05, 2020
Reply Flag
I can with no hesitation say that I have never had a more thorough examination by any doctor ever!
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Mary – Nov 20, 2019
Reply Flag
Dr. King’s staff diagnosed me with a UTI. Three weeks, and two rounds of antibiotics later, I came back with same symptoms plus high fever and back pain. She just told me that I had an infection and that I’ll get better in my own after letting it run it’s course. After 5 days of a continued high fever, I went to an urgent care center. I had a kidney infection. This woman is neglectful and dangerous.
What went well
No results
What could be improved
- Appointment was rushed
- Didn't listen or answer questions
- Didn't trust the provider's decisions
Jun 01, 2019
Reply Flag
Did not receive the help requested. My appointment was a complete waste of time.
What went well
No results
What could be improved
- Difficult to schedule appointment
- Staff wasn't friendly
- Long wait times
- Appointment was rushed
- Didn't listen or answer questions
- Didn't explain conditions well
- Didn't trust the provider's decisions
TX – Sep 27, 2018
Reply Flag
I cannot say I ever have had a better Doctor . She listens to you and pays attention when your talking. She takes care of everything . She's down to earth and explains things and recommendation s . I am so blessed to have her as my physician
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
DebbiHener in Cedarpark, TX – Sep 24, 2018
Reply Flag
I’ve known Dr. King for over 10 years and cannot express how wonderful she and her staff are. She is truly a gifted physician
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Dana in Austin Tx – May 10, 2018
Reply Flag
Dr King is a kind practictioner that seems to have concern for me. She seems informed and researches any issue I bring up. Jessica, her receptionist is exceptional!
The time management of the office is lacking. Whether it be a staffing issue, "patients that need longer visits," or time spent visiting the practice mascot...the dog, I expect a practitioner with 19-years experience to be better at managing their time than Dr. King is. My average wait time to see the Dr. is 45 minutes.
What went well
No results
What could be improved
No results
Feb 07, 2018
Reply Flag
Dr. King is an excellent doctor. She listens and addresses all of your concerns to put your mind at ease. She is very sweet while also being very truthful (doesn't sugar coat), which to us is a major plus because when dealing with your health you should know exactly what's going on. My husband has been a patient of hers for more than 10 years and I have been seeing her for 3. We continue going back to see her (even after moving to Circle C) because she is that good!
What went well
No results
What could be improved
No results
Heather in Austin, TX – Oct 20, 2017
Reply Flag
There is constant turnover and chaos within her staff. They are unwilling to help you, from the doctor down the line to the staff. I spent a lot of money to have my issue diagnosed to be told I would need to pay for another visit so the doctor could give me my results. I visited elsewhere with the same report and was dianosed. This office called later to say everything was normal, when it was not. I requested the doctor to call she did not. They want your money, but they don't want to help!
What went well
No results
What could be improved
No results
Kim in Cedar Park, TX – Jul 18, 2016
Reply Flag
I went to Dr. King and cried while telling her how bad I had been feeling for months. She stared at her computer the entire time I was going over my symptoms. When someone is crying, you would think that a caring doctor would at least look you in the eye. I walked out with no diagnosis and a prescription for antidepressants.
Another thing, she has a sign on the wall saying that you are limited to talking about one issue per visit.
What went well
No results
What could be improved
No results
B in Liberty Hill, TX – May 22, 2016