Dr. Susan Guentzel, MD

Dr. Susan Guentzel, MD

Internal MedicineFemaleAge 58

Accepting new patients

Dr. Susan Guentzel, MD is a Internal Medicine Specialist in Fort Walton Beach, FL. She is affiliated with medical facilities Fort Walton Beach Medical Center and Twin Cities Hospital. She is accepting new patients. Be sure to call ahead with Dr. Guentzel to book an appointment.

Locations

Susan Guentzel, MD

Susan Guentzel, MD1025 Beal Pkwy Nw Ste A Fort Walton Beach, FL 32547
1

At a Glance

  • Explains Conditions Well Patients said this doctor explains conditions well. See reviews
  • Practices at Top Hospital Patient Safety Excellence Award™ See hospitals
  • Hospital Satisfaction Patients said they were highly satisfied at this doctor's hospital. See hospitals

Dr. Guentzel's Reviews

Likelihood to recommend Dr. Guentzel

3.7

Based on 30 ratings

5 Stars
63.333333333333336%
(19)
4 Stars
3.3333333333333335%
(1)
3 Stars
0%
(0)
2 Stars
3.3333333333333335%
(1)
1 Star
30%
(9)
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Dr. Guentzel
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What went well
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RecentHighestLowestMost Helpful
Reply
Dr Guentzel is fine. The staff however is weak. Prescriptions not called in till end of day (hence multiple trips out when one is ill). Last time, prescription never called in. No way to speak with staff on the phone other than voicemail.
What went well
  • Explained conditions well
What could be improved
No results
Helpful
Apr 03, 2021
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Reply
Never available
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
Helpful
Feb 03, 2021
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Reply
Very knowledgeable and professional. I’ve been with her for 15 years
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jan 05, 2021
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Reply
I saw Dr Guentzel years ago. Starting working for a dr in destin. Just came back to see Dr Guentzel. She diagnosed my husband with heart problems. 5 bypasses. He's great now. If it wasn't for her he would probably be dead.
Helpful
Pam Lee – Jun 19, 2020
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Reply
My mother was a patient of Dr. Guentzel for over 20 years. My mother died of a serious, but treatable, disease. When my mother saw this doctor right before her death about symptoms she was having, nothing was done to help her. After my mom died unexpectedly and alone, my family paid to have a private autopsy done. We were shocked and saddened by what we learned. And to top it off, this doctor never contacted our family after my mother died. I got more compassion last year from my vet when my cat died. I know this won't bring my mother back, but my mother's total faith in her doctor caused her death.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Office environment
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
1 person found this helpful
Helpful
Why????? – May 11, 2020
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Reply
Dr. Guentzel, has been treating me for a few years now. I really enjoy the way she can relate to her Patients. And that's how I KNOW, BECAUSE SHE CARES!!! Her Staff is always busy the phone never stops ringing... But they always stop and smile with a nice "Good Morning". Thank you, Dr. Guentzel and Staff for everything you do!!! Sincerely, Deborah Shaner
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Deborah in Fort Walton Beach, FL – Dec 20, 2018
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Reply
Dr Guentzel has been Treating My Family for 20 years. Diabetes, Heart problems, etc.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Robbin in Laurel Hill – Jun 03, 2018
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Reply
Dr. Guentzel was very nice, but her office staff is lacking. If you need anything outside of an office visit this is not the place to go! I have been waiting for a month and a half for orders to be sent for authorization. While getting told "it's getting done today" every time I call. When questioning why I'm getting told the same thing week after week and nothing is ever done, then they have an attitude. Very sad she has awful staff because she seems like she would be a great doctor.
What went well
  • Office environment
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
2 people found this helpful
Helpful
Fort Walton Beach – Apr 11, 2018
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Reply
This Dr is very professional. She has taken care of members of my family for 25 years.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
3 people found this helpful
Helpful
Joe Bowman in Ft Walton Beach, FL – Dec 08, 2017
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Reply
Excellent!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Destin, FL – Oct 20, 2017
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Experience and Background Checks

Experience
Background

Background Check

No malpractice claims found for Florida
No disciplinary actions found for the years we collect data
No board actions found for the years we collect data
Learn more about background checks

Experience Check

Check if Dr. Guentzel treats your condition or procedure

Dr. Guentzel's conditions and procedures:

  • Abdominal Pain
  • Abnormal Thyroid
  • Acne
  • Actinic Keratosis
  • Acute Laryngitis
  • Acute Pharyngitis
  • Acute Upper Respiratory Infection
  • ADHD and-or ADD
  • All Headaches (incl. Migraine)
  • Allergic Conjunctivitis
  • Allergic Rhinitis
  • Anal or Rectal Pain
  • Anemia
  • Ankle Sprains and Strains
  • Anxiety
  • Arthritis
  • Arthritis of the Elbow
  • Asthma
  • Asymptomatic Post-Menopausal Status
  • Ataxia
  • Atherosclerosis
  • Back Pain
  • Bedsores
  • Bladder Infection
  • Blood in Urine (Hematuria)
  • Bronchitis
  • Bruise of Face, Scalp, or Neck
  • Bunion
  • Burn Injuries
  • Calcium Metabolism Disorders
  • Carpal Tunnel Syndrome
  • Celiac Disease
  • Cellulitis
  • Chest Pain
  • Chronic Neck Pain
  • Chronic Pain
  • Chronic Sinusitis
  • Cluster Headache
  • Constipation
  • COPD (Chronic Obstructive Pulmonary Disease)
  • Cough
  • Dermatitis
  • Dermatitis Due to Drugs
  • Dermatitis Due to Substances Taken Internally
  • Diabetes Mellitus, Secondary
  • Diabetes Type 1
  • Diabetes Type 2
  • Diabetes With Renal Manifestations
  • Diabetic Polyneuropathy
  • Diarrhea
  • Difficulty With Walking
  • Diverticulitis, Intestinal
  • Diverticulosis, Intestinal
  • Dizziness
  • Down Syndrome
  • Dyslipidemia
  • Dysphagia
  • Ear Ache
  • Earwax Buildup
  • Electrocardiogram (EKG)
  • Emphysema
  • Enlarged Prostate (BPH)
  • Enteritis
  • Esophagitis
  • Excessive Sweating
  • Familial Hypercholesterolemia
  • Fecal Occult Blood Test for Colorectal Cancer
  • Fever
  • Fibromyalgia
  • Fungal Nail Infection
  • Gait Abnormality
  • Gas-Bloat Syndrome
  • Gastritis
  • Gastroesophageal Reflux Disease (GERD)
  • Gastroparesis
  • Genital Herpes
  • Gout
  • Hair Loss
  • Hammer Toe
  • Headache
  • Heart Disease
  • Heart Palpitations
  • Hemorrhoids
  • Hernia
  • Herpes Simplex Infection
  • Hypercalcemia
  • Hyperkalemia
  • Hyperlipidemia
  • Hypertension
  • Hypoglycemia
  • Hypogonadism
  • Hypokalemia
  • Hypotension
  • Hypotension (Excluding Maternal)
  • Hypothyroidism
  • Immunization Administration
  • Indigestion
  • Influenza (Flu)
  • Insomnia
  • Irritable Bowel Syndrome
  • Joint Pain
  • Lactose Intolerance
  • Laryngitis
  • Limb Cramp
  • Limb Pain
  • Limb Swelling Caused by Fluid Overload
  • Lipid Disorders
  • Low Back Pain
  • Lyme Disease
  • Magnesium Metabolism Disorders
  • Malaise and Fatigue
  • Malnutrition
  • Mastodynia
  • Menopausal and Postmenopausal Disorders
  • Menstrual Disorders (incl. Dysmenorrhea)
  • Migraine
  • Mineral Metabolism Disorders
  • Muscle Spasm
  • Muscle Weakness
  • Nausea
  • Nighttime Urination (Nocturia)
  • Noninfectious Gastroenteritis and Colitis
  • Obesity
  • Osteoarthritis
  • Osteoarthritis of Ankle and Foot
  • Osteoarthritis of Hand or Wrist
  • Osteoarthritis of Hands
  • Osteoarthritis of Hip
  • Osteoarthritis of Hip and Thigh
  • Osteoarthritis of Knee
  • Osteoarthritis of Shoulder
  • Osteoarthritis of Spine
  • Osteopenia
  • Osteoporosis
  • Otitis Media
  • Overactive Bladder
  • Overweight
  • Painful Urination (Dysuria)
  • Patellofemoral Pain Syndrome or Knee Pain
  • Peptic Ulcer
  • Pericardial Disease
  • Peripheral Autonomic Neuropathy
  • Peripheral Nerve Disorders
  • Pharyngitis
  • Pinkeye (Conjunctivitis)
  • Pneumonia
  • Pollen Allergy
  • Polymyalgia Rheumatica (PMR)
  • Polyneuropathy
  • Polyuria
  • Proteinuria
  • Purpura
  • Radiculopathy (Not Due to Disc Displacement)
  • Rash
  • Reflux Esophagitis
  • Restless Leg Syndrome
  • Ringworm
  • Sarcoidosis
  • Sciatica (Not Due to Disc Displacement)
  • Seborrheic Dermatitis
  • Second-Degree Burns
  • Sexually Transmitted Diseases (STDs)
  • Shingles
  • Shortness of Breath
  • Sickle Cell Disease
  • Sinus Tachycardia
  • Sinusitis
  • Sleep Apnea
  • Sprains and Strains (incl. Muscle Tear)
  • Symptomatic Menopause
  • Testicular Dysfunction
  • Thyroid Goiter
  • Tinnitus
  • Transient Ischemic Attack (TIA)
  • Tremor
  • Trigeminal Neuralgia
  • Urinary Hesitancy
  • Urinary Incontinence
  • Urinary Stones
  • Urinary Tract Infection (UTI)
  • Venous Insufficiency
  • Vertigo
  • Viral Hepatitis
  • Vitamin A Deficiency
  • Vitamin B Deficiency
  • Vitamin B12 Deficiency
  • Vitamin D Deficiency
  • Wheezing

Insurance Check

Search for your insurance provider

Dr. Guentzel accepts

Accepted insurance can change. Please double-check when making an appointment.

(850) 446-2639

Dr. Guentzel accepts the following insurance:

Aetna
Choice Plus POS II
Anthem
National (BlueCard) PPO
Blue Cross Blue Shield
Blue Card PPO
Blue Cross Blue Shield of Florida
BlueDental Choice
Carecentrix Health Plan
CareFirst Blue Cross Blue Shield
HealthyBlue 2.0
HealthyBlue Advantage
Cigna
Cigna PPO
Open Access Plus
Commercial Insurance Company
First Health (Coventry Health Care)
First Health (Coventry Health Care) PPO
Golden Rule
Kaiser Permanente
MultiPlan
MultiPlan PPO
PHCS Network PPO
Tricare
UnitedHealthCare
United Healthcare

About Me

Biography

Dr. Susan Guentzel earned her medical degree from the University of Florida College of Medicine in 1989. She completed an internship in Internal Medicine...Read more

Specialties

  • Internal Medicine

Education

Shands Hospital Gainesville Fl
Residency Hospital
Shands Hospital Gainesville Fl
Internship Hospital
University of Florida - Gainesville FL
Medical School

Frequently Asked Questions

How can I make an appointment with Dr. Susan Guentzel, MD?

Call (850) 279-9030 to make an appointment as a new patient. Click here for more information.

Is Dr. Susan Guentzel, MD accepting new patients?

Dr. Susan Guentzel, MD generally accepts new patients on Healthgrades. You can see Dr. Guentzel's profile to make an appointment.

Does Dr. Susan Guentzel, MD accept my insurance?

Use the Healthgrades insurance check to verify if Dr. Guentzel accepts your insurance.

What are Dr. Susan Guentzel, MD's top areas of care?

Dr. Guentzel frequently treats Arthritis, Insomnia, and Osteoarthritis. See all procedures and conditions Dr. Guentzel treats.

Where is Dr. Susan Guentzel, MD's office located?

Dr. Guentzel's office is located at 1025 Beal Pkwy Nw Ste A, Fort Walton Beach, FL 32547. Find other locations and directions on Healthgrades.

Does Dr. Susan Guentzel, MD offer telehealth services?

Dr. Guentzel has not yet indicated whether they offer telehealth services. Please contact the office to check for availability/eligibility.

Affiliated Hospitals

Dr. Guentzel is affiliated with the following hospitals. Select a hospital below to learn more.

Learn more about how Healthgrades measuresHospital Quality.

Fort Walton Beach Medical Center

Fort Walton Beach, FL

59% Patient Experience Rating, 10% lower than the national average

8 Awards Received

Twin Cities Hospital

Niceville, FL

77% Patient Experience Rating, 8% higher than the national average

3 Awards Received

Award Highlight: Patient Safety Excellence Award™ (2019)