Dr. Susan Bertrand, MD

Pain MedicineFemaleAge 72

Dr. Bertrand
Accepting new patients
Telehealth services available

National Spine & Pain Centers

517 Nc Highway 210 N Spring Lake, NC 28390

Make an Appointment

(910) 436-0777

Dr. Susan Bertrand, MD is a Pain Medicine Specialist in Spring Lake, NC. She is accepting new patients and has indicated that she accepts telehealth appointments. Be sure to call ahead with Dr. Bertrand to book an appointment.

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At a Glance

  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This provider offers telehealth appointments. Call the office to schedule an appointment.
  • Trustworthy
    Patients said this doctor is trustworthy. See reviews

Experience and Background Checks

Experience
Background

Background Check

No malpractice claims found for North Carolina
No disciplinary actions found for the years we collect data
No board actions found for the years we collect data
Learn more about background checks

Experience Check

Check Dr. Bertrand's experience treating your condition or procedure

Dr. Bertrand's Top Procedures and Conditions

Treatment Frequency
Low Back Pain
very high
very high

Treatment Frequency

Dr. Bertrand treats Low Back Pain more than 95% of her peers

Dr. Bertrand treats this condition more than 95% of her peers

Chronic Neck Pain
very high
very high

Treatment Frequency

Dr. Bertrand treats Chronic Neck Pain more than 94% of her peers

Dr. Bertrand treats this condition more than 94% of her peers

Radiculopathy (Not Due to Disc Displacement)
very high
very high

Treatment Frequency

Dr. Bertrand treats Radiculopathy (Not Due to Disc Displacement) more than 93% of her peers

Dr. Bertrand treats this condition more than 93% of her peers

Rating Includes other areas of care:

  • Brachial Neuritis
  • Neuritis
  • Neuritis With Brachial Predilection
  • Optic Neuritis
  • Peripheral Neuritis
  • Polyneuritis
  • Radiculitis
  • Ulnar Neuritis
  • Vestibular Neuritis
Hide other areas of care

Dr. Bertrand's conditions and procedures:

  • All Headaches (incl. Migraine)
  • Back Pain
  • Chronic Neck Pain
  • Chronic Pain
  • Chronic Pelvic Pain
  • Complex Regional Pain Syndrome (CRPS)
  • Degenerative Disc Disease
  • Diabetic Polyneuropathy
  • Enthesopathy of Hip (incl. Trochanteric Bursitis)
  • Epidural Block, Facet Blocks
  • Fibromyalgia
  • Headache
  • Herniated Disc
  • Intervertebral Disc Disease
  • Low Back Pain
  • Migraine
  • Myofascial Trigger Point Injection
  • Neck Strain (incl. Whiplash Injury)
  • Nerve Block, Somatic
  • Nerve Destruction by Neurolytic Agent
  • Osteoarthritis of Hip
  • Osteoarthritis of Spine
  • Patellofemoral Pain Syndrome or Knee Pain
  • Peripheral Nerve Block
  • Post-Laminectomy Syndrome
  • Radiculopathy (Not Due to Disc Displacement)
  • Reflex Sympathetic Dystrophy
  • Sciatica (Not Due to Disc Displacement)
  • Scoliosis
  • Spinal Nerve Block
  • Spinal Stenosis
  • Spine Deformities
  • Spine Fractures, Traumatic
  • Spondylitis
  • Spondylolisthesis
  • Steroid Injection
  • Trigeminal Neuralgia
  • Trigger Point Injection
  • Upper Back Pain

Insurance Check

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Dr. Bertrand accepts

Accepted insurance can change. Please double-check when making an appointment.

(910) 436-0777

Dr. Bertrand accepts the following insurance:

Aetna
Aetna HMO
Choice Plus POS II
Blue Cross Blue Shield
Blue Card PPO
Cigna
Cigna HMO
Cigna PPO
Open Access Plus
Humana
Choice Care PPO
MultiPlan
MultiPlan PPO
PHCS Network PPO

Dr. Bertrand's Reviews

Likelihood to recommend Dr. Bertrand

4.1

Based on 9 ratings

5 Stars
77.77777777777777%
(7)
4 Stars
0%
(0)
3 Stars
0%
(0)
2 Stars
0%
(0)
1 Star
22.22222222222222%
(2)
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How likely are you to recommend
Dr. Bertrand?
(Select your rating)
What went well
  • Explained conditions well (7)
  • Listened & answered questions (7)
  • Trusted the provider's decisions (7)
What could be improved
  • Didn't explain conditions well (2)
  • Didn't listen or answer questions (2)
  • Didn't trust the provider's decisions (2)
RecentHighestLowestMost Helpful
Reply Flag
She is the kindest, most caring Dr. I have ever been to! I would not trust anyone else to preform any procedure on me. I just love her. She should have her own office in Fayetteville, NC people would flock to her!
What went well
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Oct 14, 2019
Thank you for connecting with us about this...Read More
×Post a ResponseAre you Dr. Susan Bertrand, MD?
Reply Flag
She is a great pain doctor. Would recommend her to anyone needing a good pain doctor.
What went well
No results
What could be improved
No results
3 people found this helpful
Helpful
Mary Brigman in Fayetteville, NC – Jan 13, 2019
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Reply Flag
Absolutely the nicest kind and professional care for Henderson NC... We are a poor county ( VANCE) but we are treated equal by the nurse practitioner. Her name is not going to change anything in Henderson NC. She’s human and needs to be recognized by her upper management with a picture of her and her staff that work with her. I started with Dr.Bertrand wonderful human being.... I see no comments or feedback on her that she deserves... Respectfully, Roxanne Bartley Ps can you guess her name?
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Roxanne in NC – Jul 16, 2018
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Reply Flag
Dr. Bertrand is a very well educated in the field she represents. Dr. Bertrand treats you as though you are the only patient and listens well. There is always patients that want to see her and only her. She needs qualified employees working for her and a office atmosphere where the office staff supports her 100%. The turnover of office staff is constant. She needs a larger office in Cary and needs a NP to follow up with patients that doesn't wander around all morning; very poor!
What went well
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
  • Office environment
  • Staff wasn't friendly
  • Long wait times
6 people found this helpful
Helpful
Apr 19, 2018
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About Me

Care Philosophy

"Pain Management is entering a period of unprecedented growth and improvement. We can design treatments that make sense medically, physiologically and in the context of our patients' lives." 

Biography

Susan True Bertrand, M.D., sees patients at National Spine & Pain Centers Cary, Fayetteville, Henderson, and Spring Lake, North Carolina offices where...Read more

Specialties

  • Pain Medicine
  • Pain Management

Board Certifications

  • Pain Medicine
  • Physical Medicine & Rehabilitation

Education

1977
U Washington
Residency Hospital
1977
U Washington
Internship Hospital

Awards

Frequently Asked Questions

Does Dr. Susan Bertrand, MD offer telehealth services?

Dr. Bertrand has indicated that they offer telehealth. Contact the office to check for eligibility for your needs.

Is Dr. Susan Bertrand, MD accepting new patients?

Dr. Susan Bertrand, MD generally accepts new patients on Healthgrades. You can see Dr. Bertrand's profile to make an appointment.

Does Dr. Susan Bertrand, MD accept my insurance?

Use the Healthgrades insurance check to verify if Dr. Bertrand accepts your insurance.

What are Dr. Susan Bertrand, MD's top areas of care?

Dr. Bertrand frequently treats Low Back Pain, Chronic Neck Pain, and Radiculopathy (Not Due to Disc Displacement). See all procedures and conditions Dr. Bertrand treats.

Where is Dr. Susan Bertrand, MD's office located?

Dr. Bertrand's office is located at 517 Nc Highway 210 N, Spring Lake, NC 28390. Find other locations and directions on Healthgrades.

How can I make an appointment with Dr. Susan Bertrand, MD?

Find contact information here to make an appointment.

Locations

National Spine & Pain Centers

National Spine & Pain Centers - Spring Lake517 Nc Highway 210 N Spring Lake, NC 28390
1
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 4:00pm
    • Tue: 8:00am - 4:00pm
    • Wed: 8:00am - 4:00pm
    • Thu: 8:00am - 4:00pm
    • Fri: 8:00am - 4:00pm
    • Sat: closed
    • Sun: closed
  • Directions