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Dr. Bertrand accepts

Accepted insurance can change. Please double-check when making an appointment.

(919) 803-0813

Dr. Bertrand accepts the following insurance:

Aetna: Aetna HMO; Choice Plus POS II
Blue Cross Blue Shield: Blue Card PPO
Cigna: Cigna HMO; Cigna PPO; Open Access Plus
Humana: Choice Care PPO
MultiPlan: MultiPlan PPO; PHCS Network PPO

Background Check

No malpractice claims found for North Carolina

No disciplinary actions found for the years we collect data

No board actions found for the years we collect data

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Experience Check

Check Dr. Bertrand's experience treating your condition or procedure

Dr. Bertrand's Top Procedures and Conditions

Treatment Frequency

Chronic Neck Pain

very high

Treatment Frequency

Dr. Bertrand treats Chronic Neck Pain more than 100% of her peers

Dr. Bertrand treats this condition more than 100% of her peers

Low Back Pain

very high

Treatment Frequency

Dr. Bertrand treats Low Back Pain more than 100% of her peers

Dr. Bertrand treats this condition more than 100% of her peers

Back Pain

very high

Treatment Frequency

Dr. Bertrand treats Back Pain more than 100% of her peers

Dr. Bertrand treats this condition more than 100% of her peers

Learn more about Back Pain

Dr. Bertrand's conditions and procedures:

Achilles Tendinitis
All Headaches (incl. Migraine)
Ankylosing Spondylitis
Arthritis
Arthritis of the Elbow
Ataxia
Autoimmune Diseases
Autonomic Disorders
Back Pain
Baker’s Cyst
Benign Chronic Pain Syndrome
Bone Disorders
Brain Disorders
Bursitis
Carpal Tunnel Syndrome
Cerebral Palsy
Cervical Spine Myelopathy
Chronic Neck Pain
Chronic Pain
Chronic Pelvic Pain
Chronic Postoperative Pain
Coccygeal Pain
Complex Regional Pain Syndrome (CRPS)
Degenerative Disc Disease
Diabetic Polyneuropathy
Elbow Injuries
Enthesopathy of Hip (incl. Trochanteric Bursitis)
Epidural Block, Facet Blocks
Fibromyalgia
Foot Conditions
Fracture
Gait Abnormality
Hand Conditions
Headache
Herniated Disc
Intervertebral Disc Disease
Joint Drainage
Knee Disorders
Lateral and Medial Epicondylitis (Tennis and Golf Elbow)
Low Back Pain
Migraine
Myelopathy
Myofascial Trigger Point Injection
Neck Muscle Strain
Nerve Block, Somatic
Nerve Block, Sympathetic
Nerve Destruction by Neurolytic Agent
Nerve Root Injury and Plexus Disorders (incl. Pinched Nerve)
Osteoarthritis of Ankle and Foot
Osteoarthritis of Hand or Wrist
Osteoarthritis of Hip
Osteoarthritis of Knee
Osteoarthritis of Shoulder
Patellofemoral Pain Syndrome or Knee Pain
Pathological Spine Fracture
Pelvic Fracture
Peripheral Autonomic Neuropathy
Peripheral Nerve Block
Peripheral Nerve Disorders
Phantom Limb Pain
Plantar Fasciitis
Polyneuropathy
Post-Laminectomy Syndrome
Radiculopathy (Not Due to Disc Displacement)
Reflex Sympathetic Dystrophy
Rheumatoid Arthritis
Sacrum Disorders
Sciatica (Not Due to Disc Displacement)
Scoliosis
Shoulder Disorders
Spinal Cord Injury
Spinal Nerve Block
Spinal Stenosis
Spine Deformities
Spine Disorders
Spine Fractures, Traumatic
Spondylitis
Spondylolisthesis
Spondylosis
Sprains and Strains (incl. Muscle Tear)
Steroid Injection
Stiff-Man Syndrome
Torticollis
Trigeminal Neuralgia
Trigger Finger
Trigger Point Injection
Upper Back Pain

Dr. Bertrand's Reviews

Likelihood to recommend Dr. Bertrand

4.0

Based on 8 reviews

5 Stars	75%	(6)
4 Stars	0%	(0)
3 Stars	0%	(0)
2 Stars	0%	(0)
1 Star	25%	(2)

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Average Reported Wait Time

10 – 15 minutes

Dr. Bertrand's Performance

Trustworthiness
Explains condition(s) well
Answers questions
Time well spent

Office & Staff Performance

Scheduling
Office environment
Staff friendliness

What People Say About Dr. Susan Bertrand, MD

RecentMost Helpful

Dr. Susan Bertrand, MD

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She is a great pain doctor. Would recommend her to anyone needing a good pain doctor.

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1

Mary Brigman in Fayetteville, NC – Jan 13, 2019

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Dr. Susan Bertrand, MD

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Absolutely the nicest kind and professional care for Henderson NC... We are a poor county ( VANCE) but we are treated equal by the nurse practitioner. Her name is not going to change anything in Henderson NC. She’s human and needs to be recognized by her upper management with a picture of her and her staff that work with her. I started with Dr.Bertrand wonderful human being.... I see no comments or feedback on her that she deserves... Respectfully, Roxanne Bartley Ps can you guess her name?

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Roxanne in NC – Jul 16, 2018

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Dr. Susan Bertrand, MD

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Dr. Bertrand is a very well educated in the field she represents. Dr. Bertrand treats you as though you are the only patient and listens well. There is always patients that want to see her and only her. She needs qualified employees working for her and a office atmosphere where the office staff supports her 100%. The turnover of office staff is constant. She needs a larger office in Cary and needs a NP to follow up with patients that doesn't wander around all morning; very poor!

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5

Apr 19, 2018

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About Me

Care Philosophy

"Pain Management is entering a period of unprecedented growth and improvement. We can design treatments that make sense medically, physiologically and in the context of our patients' lives."