Dr. Sue Kim, MD
Northshore Ent Voice Center - Outpatient Northshore Rehab
501 Skokie Blvd Northbrook, IL 60062Accepting new patients
Telehealth services available
Dr. Kim's Reviews
Likelihood to recommend Dr. Kim
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What went well
- Appointment scheduling (30)
- Trusted the provider's decisions (29)
- Appointment wasn't rushed (28)
What could be improved
- Appointment was rushed (1)
- Didn't explain conditions well (1)
- Staff wasn't friendly (1)
Reply Flag
Dr. Kim was so patient and kind while listening to all of my concerns. She was extremely thorough in her exam and explanation of her diagnosis she made.
I would highly recommend Dr. Kim!
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Jan 31, 2021
Reply Flag
LOVED MY EXPERIENCE! Dr. Kim took the time to thoroughly understand my concerns and problems I've been experiencing. I don't normally go to hospitals and I scoured through all the comments / reviews, and I can agree confidently she's 5 STARS. Excellent work ethic, awesome convos, and professional. I don't know how you can give her lower than a 5 to be honest. I was anxious at first, but she calmed me and made my overall experience a joy! I don't usually write any reviews normally but this visit, I had to!
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Abe – Oct 14, 2020
Reply Flag
Dr. Kim was AMAZING! I picked her because the social media reviews were so overwhelmingly positive and she not only lived up to that expectation but exceeded it. I can't remember the last time I felt so completed heard and understood. And she even shared a private story from her life that let me know she truly understood what I was telling her about. Not only is she a great listener, she does a fabulous job explaining why I was having ear aches and how this can be addressed. Thank you Dr. Kim!!
What went well
No results
What could be improved
No results
Patrice – Feb 29, 2020
Reply Flag
Dr. Kim is one of the best doctors I’ve seen in awhile. She really took her time to understand my issue and gave her honest opinion. I was a nervous wreck when I walked in her office and she just turned that around. She’s very empathetic and is willing to find ways to help.
What went well
No results
What could be improved
No results
Dec 12, 2019
Reply Flag
I’ve been a patient of Dr. Kim’s for several years. She has done an excellent job treating my nasal polyps and other ENT issues. She has been extremely honest, caring and thorough in ways many doctors in my experience have not. The treatments she has recommended have been very effective and her bedside manner is fantastic! She listens carefully to the patient and takes time with them. I never feel rushed, and her explanations and treatments make sense!
-Andy
What went well
No results
What could be improved
No results
Oct 21, 2018
Reply Flag
While recovering from a double mastectomy my 8 year old developed a terrible ear infection. Medicine wouldn't help. She was in so much pain and I was in bed recovering. My husband found Dr. Kim from our Pediatrician. If you are as picky as I am, I only chose Dr's who are efficient, loving, and enthusiast. I can not recommend Dr. Kim enough. I wish I could give her more than 5 stars. Thank you for taking such wonderful care of my baby.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Lauren in Northbrook, IL – May 03, 2018
Reply Flag
Saw her for the first time today. She really knows her area of expertise and very quickly identified the cause of my symptoms. She is also very personable. The staff in the office was also outstanding. I highly recommend Dr. Kim!
What went well
No results
What could be improved
No results
Highland Park, IL – Oct 18, 2017
Reply Flag
Dr. Kim is the BEST and most knowledgeable physician that I have seen for ENT. She is extremely professional and gentle when examining my ears. Dr. Kim is very easy to talk to and goes above and beyond to make her patients feel comfortable. I am very particular who I have as my physician and would Highly recommend Dr. Kim. I am in the Health care industry and appreciate Dr. Kim's approach and advise when needed. She s the BEST!
Thank you Dr. Kim!!
Sincerely, Leanne
What went well
No results
What could be improved
No results
Leanne Logan in Glenview, IL – Oct 17, 2017
Reply Flag
Went to see Dr Kim today for a throat issue.
Her office staff are kind and courteous. Dr Kim went over and above to listen to my concerns and put them at ease. She was extremely friendly and patient. I was completely satisfied with Dr Kim and would recommend her over and over to my friends and family
Ron Goldburg- Wilmette IL
What went well
No results
What could be improved
No results
Ron Goldburg in Wilmette, IL – Apr 06, 2017
Reply Flag
Both of my boys are Dr. Kim's patients since they were 2.5 years old (10 and 7 now). My family was "blessed" with adenoid / tonsil and ear problems so my boys needed a surgery at the age of 3. Dr. Kim has performed the surgery on both of my boys. The quality of life for my kids has dramatically improved post surgery. We can't thank her enough. Dr. Kim is wonderful doctor; she is empathetic, thorough, but playful with the kids. She also treats you like a partner in problem resolution. 10 stars!
What went well
No results
What could be improved
No results
Judit Lukashevich in Wheeling, IL – Mar 29, 2017
Reply Flag
Dr. Kim has been taking care of my family for years. I have had problems with ongoing sinus infections over the years, Dr. Kim always knows the right remedies of medications and therapies to get me healthy again. She has great staff working with her who care about the well being of the patient and Dr. Kim has a great down to earth personality which makes me and my family comfortable in seeing her as our ENT. Very knowledgeable in her field!
What went well
No results
What could be improved
No results
Frances Monaghan-Garrard in Winthrop Harbor, IL – Feb 16, 2017
Reply Flag
Dr. Kim is a hidden treasure, she's an excellent ENT doctor. It is rare to find a doctor that cares as much and is as nice. Dr. Kim listens and works in a way that works for the patient while being serious and careful. I found Dr. Kim from her earlier positive reviews and she matched those reviews and more. Finding a doctor that is kind, good, and caring, especially a specialist, is not easy these days. She helped me to understand a chronic issue and proactively helped to treat it.
What went well
No results
What could be improved
No results
Mike H. in Glenview, IL – Jan 20, 2017
Reply
We went to visit for my son allergy (possibly). She did not check much and start to tell son there is possibility of some kind of cancer (Yes, I agree anyone has that possiblity but this is not right way to treat patient). That alone make me very uncomfortable.
What went well
No results
What could be improved
No results
patient in Northbrook, IL – May 12, 2016