Dr. Steven Neubauer, MD
Dermatology • Male • Age 64
Accepting new patients
1890 Silver Cross Blvd
Dr. Steven Neubauer, MD is a Dermatologist in New Lenox, IL and has over 28 years of experience in the medical field. Dr. Neubauer has more experience with Mohs Surgery, Dermatologic Oncology, and Cosmetic Dermatology than other specialists in his area. He graduated from Virginia Commonwealth University School Of Medicine medical school in 1992. He is accepting new patients. Be sure to call ahead with Dr. Neubauer to book an appointment.
Accepting new patients
Dr. Steven Neubauer, MD
Dermatology
Premier Dermatology - New LenoxNew Lenox, IL 60451
1890 Silver Cross Blvd
Dr. Neubauer's Reviews
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Reply Flag
What a frustrating experience. I had to enter my pre-registration information three times, and they still asked me for information I had already provided. They sent my prescription to the wrong pharmacy, despite the fact that I had verbally confirmed the pharmacy address twice, in addition to the three times I entered it online. The doctor spent less than three minutes with me, and came off as condescending. Never again; I would go to a veterinarian rather than going there again.
What went well
No results
What could be improved
- Difficult to schedule appointment
- Appointment was rushed
- Didn't listen or answer questions
- Didn't explain conditions well
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Steve H – Aug 20, 2020
Reply Flag
Overall a bad experience every time we have gone in the past 6 months. We get to our appointments early, but still have to wait 40-50 mins. before we get in to see the Dr. There is a sign at the front desk saying to tell them if we are waiting 30 mins past our scheduled time. I don't know why we have to tell them, they don't do anything about it anyway, and shouldn't they already know? Very rude to make people wait that long with no explanation, feels like my time doesn't matter. Maybe the office should try better time management with appointments. Then he spends 8 mins and 41 seconds with me (yes, I set my timer on my phone!) only to send me off with yet another prescription, then says we can also try the medical spa treatments they have there, it might help. Communication would help.
Also, his attitude stinks, my child even wanted to say something to him about the way he spoke to me at the last appt., very condescending! It's too bad. One star only, it is required to give it.
What went well
No results
What could be improved
No results
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1Kellie Nahas – Jan 16, 2020
Reply Flag
Skilled, easy to talk to and a good listener.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
- Long wait times
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Dec 13, 2019
Reply Flag
I have always received friendly and professional care from Dr. Neubauer. I will continue my care with Dr. Neubauer as well as recommend him to friends and family.
What went well
No results
What could be improved
No results
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Jerry E. – Dec 12, 2019
Reply Flag
Waited 50 minutes for him to spend 5 minutes with me. He didn't offer any useful advise and told me to go see someone in their cosmetic division. Complete waste of time.
What went well
No results
What could be improved
No results
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1LYNN M. KELLY – Dec 12, 2019
Reply Flag
My longtime doctor. Old school. Good listener. Friendly and considerate.
What went well
No results
What could be improved
No results
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Mary Theresa Fisher – Dec 04, 2019
Reply Flag
quick to get in -- friendly but no time wasted
What went well
- Trusted the provider's decisions
What could be improved
No results
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Nov 14, 2019
Reply Flag
Extremely professional, efficient & effective, but social.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Was this helpful?
Scott – Nov 13, 2019
Reply Flag
Appointment was for 10:50, got called back at 11:30, seen at 11:40 for an exam that was rude, brusque and lasted less than 5 minutes. Was told to come back for a procedure for a diagnosis that doesn't make sense at all. Needless to say, I'm going to find a new dermatologist.
What went well
- Wait times
What could be improved
- Difficult to schedule appointment
- Office environment
- Staff wasn't friendly
- Appointment was rushed
- Didn't listen or answer questions
- Didn't explain conditions well
- Didn't trust the provider's decisions
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Heather Hodge – Nov 13, 2019
Hi, we understand that your time is valuable, and...Read More
Reply Flag
I was a first time patient of Dr. Neubauer and had a great experience. Thank you for such prompt and professional care!
What went well
No results
What could be improved
No results
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Jim – Nov 08, 2019
Reply Flag
Very thorough in his performance and articulation. My wife and I are both comfortable and satisfied with his services.
John and Leah Carline
What went well
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
- Long wait times
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Manhattan, IL – Nov 08, 2019
Reply Flag
Dr. Neubauer was very professional and easy to speak with. He conveyed confidence and has a very calming presence. I highly recommend him as a doctor.
What went well
No results
What could be improved
No results
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Oct 14, 2019
Reply Flag
Wonderful Doctor and wonderful staff. Knowledgeable, efficient, personable and professional.
What went well
No results
What could be improved
No results
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Mike V – Oct 11, 2019
Reply Flag
Answers all my questions, and treats me like a person not a number.
What went well
No results
What could be improved
No results
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Chuck Rohlfs – Oct 11, 2019
Reply Flag
Thorough and in a timely manner.
What went well
No results
What could be improved
No results
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Larry Wesensten – Oct 04, 2019
Reply Flag
Felt a bit rushed. Was asked if I had any concerns, but didn't think Dr. Neubauer took the time to review my records beforehand or do a thorough examination of my entire body. Had to call him in a second time to take care of areas I had told him I had a problem with and he did not attend to.
What went well
No results
What could be improved
No results
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1Sep 22, 2019
Reply Flag
For the first time appointment, he removed the tumor and sent it in for a biopsy and will know more when he gets the results he was very good he also checked for other tumors on my body
What went well
No results
What could be improved
No results
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John C – Sep 14, 2019
Reply Flag
prompt, seems professional, he did take time to talk this time.
What went well
- Trusted the provider's decisions
What could be improved
No results
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Sep 12, 2019
Reply Flag
He was thorough and professional. Over all, a positive experience.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
- Long wait times
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Rich S. in Naperville, IL – Sep 11, 2019
Reply Flag
Waited in the room for 20 minutes, but the actual meeting with Dr. Neubauer was very quick and efficient, perhaps too much. I didn't feel the overall inspection and diagnosis of my skin condition (acne) was very detailed. I did get the prescriptions I feel I needed and some explanation to them, but it is not hard for me to understand why people find him dismissive.
What went well
No results
What could be improved
No results
Was this helpful?1
1Display Name (Optional) – Sep 06, 2019