Dr. Steven Hong, MD
Gastroenterology•Male•Age 64
Accepting new patients
Esophageal Disorders, and More
Spokane Digestive Disease Center
105 W 8th Ave Ste 6010 Spokane, WA 99204Dr. Steven Hong, MD is a Gastroenterology Specialist in Spokane, WA and has over 35 years of experience in the medical field. Dr. Hong has more experience with Esophageal Disorders than other specialists in his area. He graduated from University of Southern California School of Medicine medical school in 1986. He is affiliated with Providence Sacred Heart Medical Center. He is accepting new patients and has indicated that he accepts telehealth appointments. Be sure to call ahead with Dr. Hong to book an appointment.
Dr. Hong's Reviews
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What went well
- Appointment wasn't rushed (17)
- Explained conditions well (17)
- Listened & answered questions (17)
What could be improved
- Didn't listen or answer questions (3)
- Staff wasn't friendly (3)
- Appointment was rushed (2)
Reply
Dr. Hong was extremely attentive. He checked on me frequently & explained everything thoroughly & clearly. Overall, Dr. Hong was pleasant & my experience was positive.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
- Long wait times
Mark McCabe – Oct 18, 2019
Reply
Dr. Hong is very professional and explains the procedure well. His staff made me feel comfortable and at ease and couldn't be more considerate of my concerns. Will recommend Dr. Hong and his staff to anyone needing this procedure. And the anesthesiologist (Dr. Gunselman) eased my fears about the amount given to me since I am a light-weight person and sensitive to drugs.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Jul 13, 2019
Reply
excellent communication skills! Thank you
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Mar 14, 2018
Reply
Having a scope and colonoscopy is no fun at all. What a marvel it was though, to find such an EXCELLENT doctor and staff there to listen and help. From the minute I walked into the thoughtfully designed waiting area of the Digestive Center, to the cheerful woman checking me in, to the warmly professional nurses getting me ready, and finally, to Dr. Hong's attentive questions and assuring command of his field, I couldn't have been in better hands. Many thanks to each and every one of you.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Linda Bartholomew in Spokane, WA – Nov 22, 2017
Reply
I went for a scope, and was given all sorts of after care instructions (while still under sedation). I got a call out of the blue weeks later so see how my prescription was going, I had been rescheduled and prescribed over a voicemail. When I called back with questions, his staff was unable to answer them. When I asked about the nature of my diagnosis and treatment, I am stonewalled. What kind of doctor/practice wont talk to you unless you're sedated?
What went well
No results
What could be improved
- Difficult to schedule appointment
- Office environment
- Staff wasn't friendly
- Long wait times
- Appointment was rushed
- Didn't listen or answer questions
- Didn't explain conditions well
- Didn't trust the provider's decisions
Shawn Barrett in Spokane, WA – Sep 26, 2017
Reply
Dr. Hong is very considerate of patients fears and feelings. I would recommend him to any one who needs a Dr. that makes them feel comfortable and takes the time to answer any and all questions a patient asks. His bedside manner is A+++ in my book and I have been going to see him since 2007. I trust him on any treatment he recommends.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Sherri Zoesch in Spokane, WA – Jan 06, 2016