Dr. Steven W. Cross, MD

Dr. Steven W. Cross, MD http://d1ffafozi03i4l.cloudfront.net/img/prov/X/Q/J/XQJRC_w120h160.jpg Patient Surveys for Dr. Steven W. Cross, MD, Richmond, VA, Cardiology & Interventional Cardiology & Internal Medicine

Specializes in Cardiology • Male • Age 63

7611 Forest Ave Ste 100
Richmond, VA 23229
OverviewExperienceHospital QualityPatient SatisfactionAppointments & Offices
Healthgrades
patient satisfaction matters

8 Facts About Patient Satisfaction Surveys

Patient satisfaction surveys provide a standardized way of reporting about healthcare experiences. But there can be more than meets the eye when reviewing scores. Here's what you should know

Patient Satisfaction

Patients' feedback on their experience with Dr. Cross

Dr. Steven W. Cross, MD
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Likelihood to Recommend

5.0
  • 7 responses
1 5 7

5 out of 5

Likelihood of recommending Dr. Cross to family and friends

5 out of 5

7 responses

Dr. Cross' Office & Staff

Ease of scheduling urgent appointments

5 out of 5

5 responses

Office environment, cleanliness, comfort, etc.

5 out of 5

6 responses

Staff friendliness and courteousness

5 out of 5

6 responses

Total wait time (waiting & exam rooms)

10 – 15 minutes

6 responses

Experience with Dr. Cross

Level of trust in provider's decisions

5 out of 5

7 responses

How well provider explains medical condition(s)

4.9 out of 5

7 responses

How well provider listens and answers questions

5 out of 5

7 responses

Spends appropriate amount of time with patients

5 out of 5

7 responses

How was your experience with Dr. Cross?

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