Dr. Steve Nam, MD
Stark County Physicians
4143 Fulton Dr NW Canton, OH 44718Accepting new patients
Dr. Nam's Reviews
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We as a family rely on this office for over 25 years (Dr. Steve Nam continued the practice of his father, Dr. Kun Nam). We always received great care and sound medical advice. I recommend them highly.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Tatjana Hrubik-Vulanovic – Apr 15, 2021
I love Dr Steven noms office. As soon as you walk in you know you're in the right place everyone is amazing there from the reception to the nurses to all the doctors they are caring loving and compassionate doctors. They will listen to anything you have to say and they are willing to help in any way they can to make your life better.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Stacy Hostetler – Mar 25, 2021
best dr. ever.caring and kind
melissa mayle – Mar 09, 2021
Never got to even see 'Dr. Steve'. The office and APN were: Unprofessional, Lacking in Patient - Office Staff Skills, Very Poor Communicators, No Computer Network Communication, Poor HIPA Knowledge. They leave you sitting -waiting for 30 min., while you can hear them all chatting (walls are very thin). At check-out they set phone down to whoever talking to while go through your history and more. Don't forget to sign/approve everything - "Don't bother to read it".
What went well
- Appointment scheduling
What could be improved
- Office environment
- Long wait times
- Didn't listen or answer questions
- Didn't explain conditions well
- Didn't trust the provider's decisions
Feb 13, 2021
In my 40s and started seeing Dr. Steve almost two years ago. I can't say enough good things about my experience so far. He takes time to understand any health issues and treats me from a holistic perspective. As someone who needs to lose weight, he is very honest and direct about holding me accountable and works to help me change lifestyle before prescribing more medications. I would concur with some others who say that the office can be disorganized at times, but generally speaking no worse than others.
What went well
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
- Long wait times
Jan 20, 2021
Dr. Nam has been my primary doctor (and my husband's too) for several years now, and we couldn't be more pleased. He's so caring, attentive, and doesn't rush you through an appointment - which is refreshing. I appreciate the fact that he stays current on the latest medical research (and wouldn't you want all your doctors to do that). I HIGHLY recommend Dr. Nam and his entire staff!
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Kim Santoro – Dec 17, 2020
Dr Nam is very competent and sincere. He understood all my concerns and offered explanations and solutions. He had all the time for me that I needed during my visit.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
David Lyngholm – Dec 12, 2020
Very satisfied with the care and service I have received for the last few years. Attentive and professional staff. Will definitely recommend friends and family.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Dec 06, 2020
Staff was friendly. Dr. Steve explains information well, detailed and in understandable manner.
What went well
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Explained conditions well
- Trusted the provider's decisions
What could be improved
- Difficult to schedule appointment
Dec 04, 2020
Dr Nam and his staff are very friendly and all genuinely put patient care first. I have been very happy with the amount of time Dr Nam and the nurse practitioners have spent with me. Sometimes afternoon appointments can run late, but it is for the good reason that they are spending time with the patients.
What went well
- Appointment scheduling
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
What could be improved
No results
Alex – Oct 30, 2020
Every time i visit dr nams office everyone is so pleasant o highly recommend tDr Nam and amyone in this office so glad i have the pleasure of being a patient here
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
BECCA KENNEDY – Jul 09, 2020
Didn't have the necessary knowledge and perspective, as well as, the competence and experience for my complicated medical issues. Was referred to a specialist who had been retired for years. His father, who was my physician for a decade till he retired, was the exact opposite of this young doctor.
What went well
- Office environment
- Appointment wasn't rushed
- Listened & answered questions
What could be improved
- Difficult to schedule appointment
- Long wait times
- Didn't explain conditions well
- Didn't trust the provider's decisions
Lee – Oct 01, 2019
He treated my father for years. Not only did he misdiagnose one of my injuries and prescribed too high of a dose of painkillers resulting in an ulcer but never took my dad’s illness seriously and it resulted in his untimely and preventable death.
What went well
- Office environment
- Listened & answered questions
What could be improved
- Difficult to schedule appointment
- Staff wasn't friendly
- Long wait times
- Appointment was rushed
- Didn't explain conditions well
- Didn't trust the provider's decisions
Aug 17, 2019
We think Dr. Steve is an amazing doctor he is very knowledgeable and is always prepared to answer all of your questions and concerns.
He is very easy to talk to.
The staff and practitioners seem to be equally capable. We have been very pleased for over three years.
Larry and Pat Wright, Canton
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Larry and Pat – Aug 14, 2019
So far? So good. Organized, good listener and decision maker. Offers good information about your health and the issues you are dealing with.
Apr 09, 2019
Office Staff is the worst staff of any office that I have EVER gone to!!! Very rude, do not do their jobs! Bill procedures with the wrong codes. Don't call in prescriptions. Don't give the doctor test results - just file it in your chart and then come to find out its not a good report!
What went well
- Appointment scheduling
- Office environment
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
- Staff wasn't friendly
Dec 05, 2018
I have seen Dr. Nam for over 2 years. I find him to be very careful a good listener and I never feel rushed. There can be long wait times but this is do to him taking time and care with each patient. I do agree with those that the staff needs a bit of polishing. But I have seen improvement over the past year or so. I think Dr. Nam focuses on each patient and is concerned with our health. He has a great mind and uses it for our good health care.
What went well
- Appointment scheduling
- Office environment
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
William in Canton, OH – Nov 01, 2018
BRILLIANT! I have always hated doctors and refused to go! I was referred to Doc Nam and have.no.problem seeing him. Extremely knowledgeable and compassionate!
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Rick in Canton, OH – Sep 27, 2018
First visit and from the start the entire staff was welcoming, friendly, helpful and cheerful. Didn't see me at my best, but they were very understanding. Laura, the nurse practitoner was through, asking all the right questions to zero in on my issues. I felt hopeful when I left and she helped me along guiding me to what is next. I now have confidence and a better understanding of what is going on. Thank you for making what most people dread....a promising visit. Keep up the good work. C u soon.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Vicky Schafer in Canton, Ohio – Apr 24, 2018
Dr Nam is incredibly good; very diligent in exams, takes his time. He and his staff need Improvement in response time and record-keeping. I am not a needy patient, nor do I like to complain. However, several staff members do need some serious Improvement in patient Communications and politeness. I preferred to talk to dr. Nam face-to-face about my concerns his response via phone message was that I should probably look for another physician, instead of responding to my concerns.
What went well
- Appointment scheduling
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
- Staff wasn't friendly
Tim Moriarty in Canton, OH – Aug 23, 2017