Dr. Stephen Waterbrook, MD
General Surgery•Male•Age 43
Accepting new patients
Stephen Waterbrook, M.D.
150 Catherine Ln Grass Valley, CA 95945Dr. Stephen Waterbrook, MD is a General Surgery Specialist in Grass Valley, CA and has over 17 years of experience in the medical field. He graduated from Loma Linda University School Of Medicine medical school in 2004. He is affiliated with Sierra Nevada Memorial Hospital. He is accepting new patients. Be sure to call ahead with Dr. Waterbrook to book an appointment.
Dr. Waterbrook's Reviews
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What went well
- Office environment (26)
- Appointment wasn't rushed (25)
- Explained conditions well (25)
What could be improved
- Appointment was rushed (4)
- Didn't explain conditions well (4)
- Didn't listen or answer questions (4)
Reply Flag
5 STARS for Dr. Waterbrook, his office personnel and Grass Valley Surgical Center. From beginning to end I was treated with grace and respect by all the nurses and doctors. Two weeks after hernia surgery I'm back to normal and better than ever. I am so glad that I chose Dr. Waterbrook and would certainly use him again.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Sandy Walker – Nov 22, 2019
Sandy you are so kind. We much appreciate your...Read More
Reply Flag
Dr. W was my surgeon. He was easy to get along with right from the start. He explained the procedure very carefully. I trusted him. I did not see him before I got released and was not given anything for pain. I tried to contact him. Finally another doctor wrote a script for me. A few days later I woke up in extreme pain. I called Dr. W several times for help. He did not respond so I called 911. An ambulance responded. He is an excellent Dr. but needs work on patient communication post surgery
What went well
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Janis Waldman in GrassVqlley – Jun 11, 2018
Reply Flag
Dr. Waterbrook was recommended to me for my breast cancer surgery. I am so thankful for him. He and his staff are kind, and the surgery went very well. Everyone at the hospital speaks highly of Dr. Waterbrook. I can see why!
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Apr 11, 2018
Reply Flag
I was very impressed with Dr. Waterbrook and his staff. They have been friendly, helpful, kind and concerned. My upcoming FINAL surgery is not until the 27th of this month. I am confident that the Dr. will continue to work his magic.
Thank you Tammy, Sarah and Dr. W.
What went well
No results
What could be improved
No results
Janet Curtis in Grass Valley, CA – Nov 09, 2017
Dr. Waterbrook's Reply – Flag
Thank you Janet!
Reply Flag
The reason I did not give a 5 star is because my 92yr old mother opted out having colon surgery, so I could not honestly rate his surgical skills.
But the office accommodated a family of 4 along with "mom" allowing us all to hear options, express questions and come to a conclusion that he also supported us in. We all appreciated his clear honest explanation along with his gentile compassion.
What went well
No results
What could be improved
No results
Grass Valley, CA – Apr 07, 2017
Thank you. We greatly appreciate your time to...Read More
Reply Flag
His 'halo' is slipping---badly. I went to see him on January 4th with great expectations and I left feeling deflated and in shock. He was overly blunt which did nothing for my confidence in him, the procedure, or myself. His assistant was almost rude. She didn't want to explain anything in lay person's terms. They said they would refer me to a cardiologist in in Auburn for clearance. It's now the 20th of January and not a single call from their office since!!!
What went well
No results
What could be improved
No results
James V in Nevada City, CA – Jan 21, 2017
Thank you for your feedback. I'm sorry that you...Read More
Reply Flag
I had have a great experience through out the time i was going through my problem Dr. Waterbrook knows what he is doing . He and his staff in the office are very friendly and you get call in very quickly. He can get the job done very quickly. There are not much waiting time besides prepping for the surgery;. But after the surgery, I feel great All thanks to DR. WAterbrook. He listens to your concerns and answers any questions you have. HE is a great doctor.
What went well
No results
What could be improved
No results
Jenny in Auburn, CA – Nov 17, 2016
Jenny,
Dr. Waterbrook appreciates you taking the...Read More