Dr. Stephen Smith, MD
Optometry • Male • Age 54
Accepting new patients
Telehealth services available
Eye Associates Of Fort Myers
4225 Evans Ave Fort Myers, FL 33901Dr. Stephen Smith, MD is a Optometrist in Fort Myers, FL. He is affiliated with medical facilities Gulf Coast Medical Center and Lee Memorial Hospital. He is accepting new patients and has indicated that he accepts telehealth appointments. Be sure to call ahead with Dr. Smith to book an appointment.
Dr. Smith's Reviews
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Smith misdiagnosed me twice, and the third time I returned with the same symptoms he referred me to a "specialist", (found out it was something very simple). They CHARGED for the third visit, even though he referred me out to someone else! I even spoke with his office manager in this regard before I left voicing my disapproval of having me schedule and come back third time for the same problem only to refer me elsewhere. To add insult to injury, you charge me? Shame on you and your greed!
What went well
No results
What could be improved
- Difficult to schedule appointment
- Office environment
- Staff wasn't friendly
- Appointment was rushed
- Didn't listen or answer questions
- Didn't explain conditions well
- Didn't trust the provider's decisions
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4
4GO ELSEWHERE in Fort Myers, FL – Sep 08, 2018
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Dr. Smith has taken excellent care of my eyes, using the latest technology. I'm pleased to have him as my eye doctor.
What went well
No results
What could be improved
No results
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2Annie R. Ward in Ft Myers, FL – Feb 06, 2017
Annie,
Thank you so much for your nice review....Read More
Reply Flag
Too many patients! He took over another doc's patients months ago which has created serious problems getting an appointment. Just called to schedule an appointment. He wasn't available until FEBRUARY, over 5 months! The office tried to schedule an appointment (in only 2.5 months) with an optometrist he now has working for him. I pay for an MD, not an OD. Time to move on.
My previous gripe was only with this office's waiting time. Expect anywhere from 30-45 minutes wait when you get there.
What went well
No results
What could be improved
No results
Was this helpful?61
61Ft Myers, FL – Aug 22, 2016
We are sorry you feel the need to move on from...Read More
Reply Flag
Started going to receive treatments for my dry eye. After multiple doctor appointments with a variety of doctors, I've finally found something that works. Dr. Smith and his office have multiple treatments and their coordinator helped me find the one best suited for my needs. I'm on treatment 3 and I've already seen such a difference. I'm so relieved.
What went well
No results
What could be improved
No results
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7Gerald K in Fort Myers, FL – Mar 22, 2016
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Excellent all round!
What went well
No results
What could be improved
No results
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7Mar 10, 2016
Reply Flag
Dr. Smith and his staff is always available when need be. During an urgent situation, Dr. Smith was out of town but their staff fit me in with one of their other doctors with no issue. Followed up with Dr. Smith a week later and all was resolved. I see Dr. Smith twice a year for 5 years so I have plenty of experience with this doctor. Very efficient and understanding and explains all in detail as need be.
What went well
No results
What could be improved
No results
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81Michelle O. in Ft Myers, FL – Mar 07, 2016
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Dr. Smith and his staff are the best and most helpful ones in the lee county area. My entire family see's Dr. Smith on a yearly basis. Great with kids and very attentive you as a person. Highly recommend for anyone searching for a good eye doctor.
What went well
No results
What could be improved
No results
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5Janet K in Fort Myers, FL – Feb 17, 2016
Reply Flag
One of my mechanics got debris in his eye on Thursday night. Dr. Smith's staff worked him in on Friday morning and the doctor removed metal from my mechanics eyelid, giving him a lot of relief. The doctor and his staff were very friendly, efficient, and professional. Top notch group.
What went well
No results
What could be improved
No results
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2Chris Peterson in Ft. Myers, FL – Feb 04, 2016
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Friendly, knowledgeable staff. Great eye doctor for myself and family, terrific surgeon on my father for his cataracts. My father can't get over how clear his vision is now. Nice selection in their glasses shop for all ages. My son (age 10) found a really nice first pair of glasses.
What went well
No results
What could be improved
No results
Was this helpful?1
1Sarah in Lehigh Acres, FL – Feb 02, 2016
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Comfortable, quick, finally at ease and receiving proper treatment with my symptoms. Great doctor and staff.
What went well
No results
What could be improved
No results
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Lori in Ft Myers, FL – Jan 29, 2016
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Great doctor for general eye care, also great with my daughter. Staff always available to answer my questions. Efficient office. I am self pay due to no insurance and payments are always affordable.
What went well
No results
What could be improved
No results
Was this helpful?1
1Liberty in Fort Myers, FL – Jan 28, 2016
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Attention do detail, efficient, nice doctor.
What went well
No results
What could be improved
No results
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Mary in Fort Myers, FL – Jan 26, 2016
Reply Flag
I was introduced to Dr. Smith through a co-worker who has been seeing him for years. I went for a general eye exam and was a little nervous because I hadn't been to an eye doctor in years. I was so comfortable at this office. The staff is very helpful and knowledgeable. I didn't expect to see the doctor himself but I did. He is very nice and you can tell he cares for each of his patients individually. I felt very welcomed at this office.
What went well
No results
What could be improved
No results
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2Fort Myers, FL – Jan 21, 2016
Reply Flag
I went to Dr. Smith for my dry eyes. He suggested I try their laser treatments. It was 4 times once a month. After suffering from dry eyes for years, I finally have relief. This is the only doctor that went above and beyond suggesting eye drops. THIS REALLY WORKS!
What went well
No results
What could be improved
No results
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2Deandra L in Ft Myers, FL – Jan 18, 2016
Reply Flag
Dr. Smith is very caring and understanding, detailing any necessary procedures. The staff is extremely helpful and friendly .
What went well
No results
What could be improved
No results
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2Linda in Fort Myers fl – Jan 10, 2016
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