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Care Philosophy
Meet your eye health needs through efficient and professional delivery of quality services and products, with pride and integrity, in an open and honest spirit of teamwork, respecting the self-worth of our patients and family.Read more
Dr. Smith's Experience
2
Specialties
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1
Board Certifications
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39
Conditions Treated
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13
Procedures Performed
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Background Check
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Education
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Awards & Recognition
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Overall Patient Satisfaction
Likelihood of recommending Dr. Smith to family and friends is 4.1 out of 5
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Visiting Dr. Smith
Dr. Smith accepts 16 insurance carriers
Affiliated Hospitals
Hospital Quality
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Dr. Smith's Reviews
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Likelihood of recommending Dr. Smith to family and friends
based on 31 total surveys (16 with reviews)
- Trustworthiness
- Helpfulness
- Staff
- Scheduling
- Level of trust in provider's decisions
- How well provider explains medical condition(s)
- How well provider listens and answers questions
- Spends appropriate amount of time with patients
- Ease of scheduling urgent appointments
- Office environment, cleanliness, comfort, etc.
- Staff friendliness and courteousness
- Total wait time (waiting & exam rooms)
25
Ft Myers, FL | Aug 22, 2016
Too many patients! He took over another doc's patients months ago which has created serious problems getting an appointment. Just called to schedule an appointment. He wasn't available until FEBRUARY, over 5 months! The office tried to schedule an appointment (in only 2.5 months) with an optometrist he now has working for him. I pay for an MD, not an OD. Time to move on.
My previous gripe was only with this office's waiting time. Expect anywhere from 30-45 minutes wait when you get there.
Response on behalf of Dr. Stephen E. Smith, MD:
Submitted on September 21, 2016
We are sorry you feel the need to move on from our care. With our office taking on more patients and growing at a fast rate, it has allotted for us to bring on more staff as well as our OD who is available for all of our existing and new patients, and also adjust our scheduling. Please note we get cancellations almost daily and we will be more than happy to put you on a cancellation list to allow you for an appointment at a closer date.
55
-Gerald K in Fort Myers, FL | Mar 22, 2016
Started going to receive treatments for my dry eye. After multiple doctor appointments with a variety of doctors, I've finally found something that works. Dr. Smith and his office have multiple treatments and their coordinator helped me find the one best suited for my needs. I'm on treatment 3 and I've already seen such a difference. I'm so relieved.
55
Mar 10, 2016
Excellent all round!
55
-Michelle O. in Ft Myers, FL | Mar 07, 2016
Dr. Smith and his staff is always available when need be. During an urgent situation, Dr. Smith was out of town but their staff fit me in with one of their other doctors with no issue. Followed up with Dr. Smith a week later and all was resolved. I see Dr. Smith twice a year for 5 years so I have plenty of experience with this doctor. Very efficient and understanding and explains all in detail as need be.
55
-Janet K in Fort Myers, FL | Feb 17, 2016
Dr. Smith and his staff are the best and most helpful ones in the lee county area. My entire family see's Dr. Smith on a yearly basis. Great with kids and very attentive you as a person. Highly recommend for anyone searching for a good eye doctor.
55
-Annie Ward in Fort Myers, Florida | Feb 05, 2016
Dr. Smith is very thorough in his examinations of my eye problems. He explains his findings in a way that I understand. His staff is friendly and welcoming. As a new patient this makes me feel very comfortable. He has the latest in technology for examining the eye. I feel am in good hands with him as my doctor.
55
-Chris Peterson in Ft. Myers, FL | Feb 04, 2016
One of my mechanics got debris in his eye on Thursday night. Dr. Smith's staff worked him in on Friday morning and the doctor removed metal from my mechanics eyelid, giving him a lot of relief. The doctor and his staff were very friendly, efficient, and professional. Top notch group.
55
-Sarah in Lehigh Acres, FL | Feb 02, 2016
Friendly, knowledgeable staff. Great eye doctor for myself and family, terrific surgeon on my father for his cataracts. My father can't get over how clear his vision is now. Nice selection in their glasses shop for all ages. My son (age 10) found a really nice first pair of glasses.
55
-Lori in Ft Myers, FL | Jan 29, 2016
Comfortable, quick, finally at ease and receiving proper treatment with my symptoms. Great doctor and staff.
55
-Liberty in Fort Myers, FL | Jan 28, 2016
Great doctor for general eye care, also great with my daughter. Staff always available to answer my questions. Efficient office. I am self pay due to no insurance and payments are always affordable.
55
-Mary in Fort Myers, FL | Jan 26, 2016
Attention do detail, efficient, nice doctor.
55
Fort Myers, FL | Jan 21, 2016
I was introduced to Dr. Smith through a co-worker who has been seeing him for years. I went for a general eye exam and was a little nervous because I hadn't been to an eye doctor in years. I was so comfortable at this office. The staff is very helpful and knowledgeable. I didn't expect to see the doctor himself but I did. He is very nice and you can tell he cares for each of his patients individually. I felt very welcomed at this office.
55
-Deandra L in Ft Myers, FL | Jan 18, 2016
I went to Dr. Smith for my dry eyes. He suggested I try their laser treatments. It was 4 times once a month. After suffering from dry eyes for years, I finally have relief. This is the only doctor that went above and beyond suggesting eye drops. THIS REALLY WORKS!
55
-Corinne in Fort Myers, FL | Jan 14, 2016
Wonderful doctor and staff. This is a family owned practice since my mother was seeing Dr. Smith's father in law back in 1966. You don't find the care and attention like this practice offers anymore these days. I highly recommend this practice to anyone and their families searching for quality eye care. My daughter in law comes here for laser hair removal and is always interested in all their aesthetics they have to offer.
55
-Linda in Fort Myers fl | Jan 10, 2016
Dr. Smith is very caring and understanding, detailing any necessary procedures. The staff is extremely helpful and friendly .
15
Ft Myers, FL | Dec 30, 2015
inattention to my glaucoma pressures rose significantly over 10 unnecessary procedures some of which were reversed arrogant attitude by him and a staff member
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