Dr. Stephen Mass, MD

Dr. Stephen Mass, MD

Pediatric Otolaryngology (Ear, Nose & Throat) •  Male • Age 52

  
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Dr. Stephen Mass, MD is a Pediatric Otolaryngology (Ear, Nose & Throat) Specialist in Lansdale, PA. He is affiliated with medical facilities such as Abington Hospital—Jefferson Health and Doylestown Hospital. Be sure to call ahead with Dr. Mass to book an appointment.


Locations

Otolaryngology Plastic Surgery Associates

New Patient?
(215) 402-7270
Otolaryngology Plastic Surgery Associates2100 N Broad St Ste 102 Lansdale, PA 19446
1

At a Glance

  • Hospital Satisfaction Patients said they were highly satisfied at this doctor's hospital. See hospitals
  • Practices at Top Hospital Outstanding Patient Experience Award™ See hospitals
  • Easy Scheduling Patients said scheduling was easy. See reviews

Dr. Mass' Reviews

Likelihood to recommend Dr. Mass

3.5

Based on 11 ratings

5 Stars
63.63636363636363%
(7)
4 Stars
0%
(0)
3 Stars
0%
(0)
2 Stars
0%
(0)
1 Star
36.36363636363637%
(4)
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What went well
  • Appointment scheduling (7)
  • Appointment wasn't rushed (7)
  • Explained conditions well (7)
What could be improved
  • Long wait times (7)
  • Appointment was rushed (3)
  • Didn't listen or answer questions (3)
RecentHighestLowestMost Helpful
Reply Flag
I saw Dr. Mass at Doylestown, PA for persistent hoarseness. he diagnosed right vocal cord paralysis and ordered a CT scan to rule out a tumor as the cause. 6 days later, i'm still waiting for his office to submit the pre-authorization request with my insurance company. worse, when i called the office to check the status, i was told the request was in progress "as we speak". that's a direct quote from the person at the front desk. when i heard nothing else from them, i called the insurance company and 5 different people - including 2 supervisors and a manager - confirmed that his office hasn’t submitted any pre-authorization requests in 6 months. obviously, the person at the desk flat-out lied to me. Dr. Mass may be a fine physician; but if his gatekeepers lie to patients and refuse to act on potentially urgent requests for care, his qualifications are irrelevant. look for another medical practice - you can certainly do better than this one.
What went well
  • Appointment wasn't rushed
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
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Jan 29, 2020
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dr. mass was the best. a skilled surgeon with a great bedside mannor....i would recommend him 100%
What went well
No results
What could be improved
No results
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Jul 19, 2019
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I have been a patient of Dr Mass for years, on and off. He is a gentle man with a gentle touch, he is thorough and explains things so that you can understand what he is talking about.
What went well
No results
What could be improved
No results
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Susan Rhoades in UBE – Feb 18, 2019
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Dr. Mass is very caring — he listens and immediately puts you at ease. He’s very professional and has a great bedside manner. The entire staff is wonderful, as well — they are very responsive when requesting an appointment, and very caring regarding my medical concerns. Thank you for everything!
What went well
No results
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No results
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DSL in Doylestown – Dec 29, 2017
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Terrible. Went in with xray from er which he didn't look at initially and spent 10 minutes telling me how nothing is wrong with me and I don't need any more test, especially no ct scans because radiation causes cancer. He went on about how er doctors don't know anything. Told me I needed my nose cauterized. Gave no time to think about it. Gave no info on possible complications. Before I know it he is burning the inside of my nose. Then he leaves the room and says wow I think you need a ct scan.
What went well
No results
What could be improved
No results
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Mar 13, 2016
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Insurance Check

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Dr. Mass accepts

Accepted insurance can change. Please double-check when making an appointment.

(215) 402-7270

Dr. Mass accepts the following insurance:

Aetna
Aetna HMO
Choice Plus POS II
Select
Amerihealth
Personal Choice PPO
Anthem
National (BlueCard) PPO
Blue Cross Blue Shield
Blue Card PPO
Capital Blue Cross
CareFirst Blue Cross Blue Shield
HealthyBlue 2.0
HealthyBlue Advantage
Cigna
Cigna HMO
Cigna PPO
Open Access Plus
Coventry Health Care
Coventry Health America PPO
First Health (Coventry Health Care)
First Health (Coventry Health Care) PPO
Highmark Blue Cross Blue Shield
Community Blue PPO
Humana
Choice Care PPO
UnitedHealthCare
Choice Plus POS
Navigate HMO
Navigate POS
Options PPO

Background Check

Healthgrades does not collect malpractice claims information for Pennsylvania
No disciplinary actions found for the years we collect data
No board actions found for the years we collect data
Learn more about background checks

Experience Check

Check Dr. Mass' experience treating your condition or procedure

Dr. Mass' Top Procedures and Conditions

Treatment Frequency
Ear Disorders
very high
very high

Treatment Frequency

Dr. Mass treats Ear Disorders more than 100% of his peers

Dr. Mass treats this condition more than 100% of his peers

Earwax Buildup
very high
very high

Treatment Frequency

Dr. Mass treats Earwax Buildup more than 100% of his peers

Dr. Mass treats this condition more than 100% of his peers

Chronic Sinusitis
very high
very high

Treatment Frequency

Dr. Mass treats Chronic Sinusitis more than 100% of his peers

Dr. Mass treats this condition more than 100% of his peers

Dr. Mass' conditions and procedures:

  • Ablation or Excision of Nasal Turbinates
  • Abscess or Cyst Drainage or Aspiration
  • Abscess or Fluid Incision and Drainage
  • Acute Laryngitis
  • Acute Pharyngitis
  • Acute Sinusitis
  • Acute Upper Respiratory Infection
  • All Headaches (incl. Migraine)
  • Allergies
  • Antrostomy and Antrotomy (Sinus Surgery)
  • Asthma
  • Autoimmune Diseases
  • Bell's Palsy
  • Bone Cancer
  • Broken Nose
  • Bronchitis
  • Caldwell-Luc Procedure
  • Cancer
  • Cervical Lymph Node Dissection
  • Cholesteatoma
  • Chronic Sinusitis
  • Chronic Tonsillitis
  • Conductive Hearing Loss
  • Continuous Positive Airway Pressure (CPAP)
  • COPD (Chronic Obstructive Pulmonary Disease)
  • Cough
  • Deafness
  • Dermatitis
  • Deviated Septum
  • Diagnostic Nasal and-or Sinus Endoscopy
  • Dizziness
  • Dysphagia
  • Ear Ache
  • Ear Disorders
  • Ear Surgery
  • Ear Tube Placement
  • Earwax Buildup
  • Enlarged Turbinates
  • ENT Surgery
  • Eosinophilic Esophagitis
  • Ethmoidectomy (Sinus Surgery)
  • Eustachian Tube Dysfunction
  • Excision of Parotid, Sublingual, or Submandibular Gland
  • Excision or Destruction of Tongue Lesion
  • Facial Fracture
  • Fracture
  • Gastroesophageal Reflux Disease (GERD)
  • Gastrointestinal Diseases
  • Head and Neck Cancer
  • Head and Neck Surgery
  • Head or Neck Lump or Swelling
  • Headache
  • Hoarse Voice (Dysphonia)
  • Intranasal or Sinus Procedure
  • Labyrinthitis
  • Laryngeal Cancer
  • Laryngitis
  • Laryngoscopy - Laryngotomy - Laryngectomy - Pharyngolaryngectomy - Pharyngectomy
  • Laryngoscopy and Laryngotomy
  • Larynx Conditions
  • Loss of Smell and-or Taste
  • Lymph Node Biopsy or Excision
  • Malignant Tumor of the Head and-or Neck
  • Maxillary and Malar Fractures
  • Meniere's Disease
  • Nasal Polyp
  • Nasal Septum Surgery (Septoplasty)
  • Nasopharyngitis
  • Nosebleed
  • Oral Cancer
  • Otitis Media
  • Otosclerosis
  • Outer Ear Infection
  • Perforated Eardrum
  • Pharyngitis
  • Pollen Allergy
  • Postnasal Drip
  • Salivary Gland Cancer
  • Salivary Gland Stones and Inflammation
  • Sinus Surgery
  • Sjögren's Syndrome
  • Sleep Apnea
  • Sleep Disorders
  • Sore Throat
  • Sphenoidotomy (Sinus Surgery)
  • Throat Cancer (Hypopharyngeal)
  • Throat Cancer (Oropharyngeal)
  • Throat Pain
  • Thyroidectomy
  • Thyroidectomy or Thyroid Lobectomy
  • Tinnitus
  • Tongue Cancer
  • Tonsillectomy
  • Tonsillitis
  • Tracheal Surgery
  • Vertigo
  • Vestibule and Floor of Mouth, Excision or Destruction
  • Vocal Cord Nodule
  • Vocal Cord Paralysis
  • Vocal Cord Polyp
  • Wound Repair

About Me

Biography

Dr. Stephen Mass, MD is a Pediatric Otolaryngology (Ear, Nose & Throat) Specialist in Lansdale, PA. He is affiliated with medical facilities such as Abington Hospital—Jefferson Health and Doylestown Hospital. Be sure to call ahead with Dr. Mass to book an appointment.

Specialties

  • Pediatric Otolaryngology (Ear, Nose & Throat)
  • Allergy
  • Otolaryngology-Head and Neck Surgery

Education

1999
Northwestern Memorial Hospital
Residency Hospital
1995
Northwestern Memorial Hospital
Internship Hospital

Frequently Asked Questions

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Affiliated Hospitals

Check the quality of care at hospitals where Dr. Mass treats patients.

Learn more

Abington Hospital—Jefferson Health

Abington, PA

72% Patient experience rating, 3% higher than the national average

Doylestown Hospital

Doylestown, PA

81% Patient experience rating, 12% higher than the national average

  • Outstanding Patient Experience Award™ (2020, 2019, 2018)
  • Patient Safety Excellence Award™ (2019)

Grand View Hospital

Sellersville, PA

76% Patient experience rating, 7% higher than the national average

  • Outstanding Patient Experience Award™ (2019)