Dr. Stephen Mass, MD

Otolaryngology-Head and Neck SurgeryMaleAge 53

Dr. Stephen Mass, MD is a Otolaryngology-Head and Neck Surgery Specialist in Lansdale, PA and has over 27 years of experience in the medical field. He graduated from Duke University Med Center Durham medical school in 1994. He is affiliated with medical facilities such as Doylestown Hospital and Grand View Health. He is accepting new patients. Be sure to call ahead with Dr. Mass to book an appointment.

Dr. Mass

Otolaryngology Plastic Surgery Associates

2100 N Broad St Ste 102 Lansdale, PA 19446
Accepting new patients

Compare with other Otolaryngology-Head and Neck Surgery Specialists

Compare Dr. Mass with our nearby Otolaryngology-Head and Neck Surgery Specialists at Jefferson Abington Hospital.

Make an appointment at Jefferson Abington Hospital today at (215) 596-4838.

These providers are on the medical staff of Jefferson Abington Hospital.

Dr. Mass' Reviews

Likelihood to recommend Dr. Mass

3.5

Based on 11 ratings

5 Stars
63.63636363636363%
(7)
4 Stars
0%
(0)
3 Stars
0%
(0)
2 Stars
0%
(0)
1 Star
36.36363636363637%
(4)
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Dr. Mass
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What went well
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What could be improved
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RecentHighestLowestMost Helpful
I saw Dr. Mass at Doylestown, PA for persistent hoarseness. he diagnosed right vocal cord paralysis and ordered a CT scan to rule out a tumor as the cause. 6 days later, i'm still waiting for his office to submit the pre-authorization request with my insurance company. worse, when i called the office to check the status, i was told the request was in progress "as we speak". that's a direct quote from the person at the front desk. when i heard nothing else from them, i called the insurance company and 5 different people - including 2 supervisors and a manager - confirmed that his office hasn’t submitted any pre-authorization requests in 6 months. obviously, the person at the desk flat-out lied to me. Dr. Mass may be a fine physician; but if his gatekeepers lie to patients and refuse to act on potentially urgent requests for care, his qualifications are irrelevant. look for another medical practice - you can certainly do better than this one.
What went well
  • Appointment wasn't rushed
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
Helpful
Jan 29, 2020
dr. mass was the best. a skilled surgeon with a great bedside mannor....i would recommend him 100%
Helpful
Jul 19, 2019
I have been a patient of Dr Mass for years, on and off. He is a gentle man with a gentle touch, he is thorough and explains things so that you can understand what he is talking about.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Susan Rhoades in UBE – Feb 18, 2019
Dr. Mass is very caring — he listens and immediately puts you at ease. He’s very professional and has a great bedside manner. The entire staff is wonderful, as well — they are very responsive when requesting an appointment, and very caring regarding my medical concerns. Thank you for everything!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
3 people found this helpful
Helpful
DSL in Doylestown – Dec 29, 2017
Terrible. Went in with xray from er which he didn't look at initially and spent 10 minutes telling me how nothing is wrong with me and I don't need any more test, especially no ct scans because radiation causes cancer. He went on about how er doctors don't know anything. Told me I needed my nose cauterized. Gave no time to think about it. Gave no info on possible complications. Before I know it he is burning the inside of my nose. Then he leaves the room and says wow I think you need a ct scan.
What went well
  • Appointment scheduling
  • Wait times
What could be improved
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
22 people found this helpful
Helpful
Mar 13, 2016

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About Me

Biography

Dr. Stephen Mass, MD is a Otolaryngology-Head and Neck Surgery Specialist in Lansdale, PA and has over 27 years of experience in the medical field. He...Read more

Specialties

  • Otolaryngology-Head and Neck Surgery

Board Certifications

Education

1999
Northwestern Memorial Hospital
Residency Hospital
1995
Northwestern Memorial Hospital
Internship Hospital
1994
Duke University Med Center Durham
Medical School
1990
Vanderbilt University
Undergraduate School
,

Frequently Asked Questions

Is Dr. Stephen Mass, MD accepting new patients?

Dr. Stephen Mass, MD generally accepts new patients on Healthgrades. You can see Dr. Mass' profile to make an appointment.

Does Dr. Stephen Mass, MD accept my insurance?

Use the Healthgrades insurance check to verify if Dr. Mass accepts your insurance.

What are Dr. Stephen Mass, MD's top areas of care?

Dr. Mass frequently treats Diagnostic Nasal and-or Sinus Endoscopy, Ethmoidectomy (Sinus Surgery), and Antrostomy and Antrotomy (Sinus Surgery). See all procedures and conditions Dr. Mass treats.

Where is Dr. Stephen Mass, MD's office located?

Dr. Mass' office is located at 2100 N Broad St Ste 102, Lansdale, PA 19446. Find other locations and directions on Healthgrades.

Does Dr. Stephen Mass, MD offer telehealth services?

Dr. Mass has not yet indicated whether they offer telehealth services. Please contact the office to check for availability/eligibility.

How can I make an appointment with Dr. Stephen Mass, MD?

Find contact information here to make an appointment.

Experience and Background Checks

Experience
Background

Background Check

Healthgrades does not collect malpractice claims information for Pennsylvania
No disciplinary actions found for the years we collect data
No board actions found for the years we collect data
Learn more about background checks

Experience Check

Check Dr. Mass' experience treating your condition or procedure

Dr. Mass' Top Procedures and Conditions

Treatment Frequency
Diagnostic Nasal and-or Sinus Endoscopy
normal
normal

Treatment Frequency

Dr. Mass performs Diagnostic Nasal and-or Sinus Endoscopy more than 87% of his peers

Dr. Mass performs this procedure more than 87% of his peers

Ethmoidectomy (Sinus Surgery)
normal
normal

Treatment Frequency

Dr. Mass performs Ethmoidectomy (Sinus Surgery) more than 86% of his peers

Dr. Mass performs this procedure more than 86% of his peers

Antrostomy and Antrotomy (Sinus Surgery)
normal
normal

Treatment Frequency

Dr. Mass performs Antrostomy and Antrotomy (Sinus Surgery) more than 81% of his peers

Dr. Mass performs this procedure more than 81% of his peers

Dr. Mass' conditions and procedures:

  • Ablation or Excision of Nasal Turbinates
  • Abscess or Cyst Drainage or Aspiration
  • Abscess or Fluid Incision and Drainage
  • Acute Laryngitis
  • Acute Upper Respiratory Infection
  • All Headaches (incl. Migraine)
  • Allergies
  • Antrostomy and Antrotomy (Sinus Surgery)
  • Autoimmune Diseases
  • Bell's Palsy
  • Caldwell-Luc Procedure
  • Cancer
  • Cervical Lymph Node Dissection
  • Chronic Sinusitis
  • Conductive Hearing Loss
  • Cough
  • Deafness
  • Deviated Septum
  • Diagnostic Nasal and-or Sinus Endoscopy
  • Dizziness
  • Dysphagia
  • Ear Ache
  • Ear Disorders
  • Ear Surgery
  • Ear Tube Placement
  • Earwax Buildup
  • Enlarged Turbinates
  • ENT Surgery
  • Ethmoidectomy (Sinus Surgery)
  • Eustachian Tube Dysfunction
  • Excision of Parotid, Sublingual, or Submandibular Gland
  • Excision or Destruction of Palate or Uvula Lesion
  • Excision or Destruction of Tongue Lesion
  • Gastroesophageal Reflux Disease (GERD)
  • Gastrointestinal Diseases
  • Head and Neck Cancer
  • Head and Neck Surgery
  • Head or Neck Lump or Swelling
  • Headache
  • Hoarse Voice (Dysphonia)
  • Incision and Removal of Foreign Object
  • Intranasal or Sinus Procedure
  • Labyrinthitis
  • Laryngeal Cancer
  • Laryngitis
  • Laryngoscopy - Laryngotomy - Laryngectomy - Pharyngolaryngectomy - Pharyngectomy
  • Laryngoscopy and Laryngotomy
  • Larynx Conditions
  • Loss of Smell and-or Taste
  • Lymph Node Biopsy or Excision
  • Malignant Tumor of the Head and-or Neck
  • Meniere's Disease
  • Nasal Polyp
  • Nasal Septum Surgery (Septoplasty)
  • Nosebleed
  • Oral Cancer
  • Otitis Media
  • Otosclerosis
  • Outer Ear Infection
  • Perforated Eardrum
  • Postnasal Drip
  • Rhinoseptoplasty
  • Salivary Gland Stones and Inflammation
  • Sinus Surgery
  • Sleep Apnea
  • Sleep Disorders
  • Sleep Study
  • Sore Throat
  • Sphenoidotomy (Sinus Surgery)
  • Thyroid Lobectomy
  • Thyroidectomy
  • Thyroidectomy or Thyroid Lobectomy
  • Tinnitus
  • Tongue Cancer
  • Tonsillectomy
  • Tracheal Surgery
  • Vertigo
  • Vestibule and Floor of Mouth, Excision or Destruction
  • Vocal Cord Nodule
  • Vocal Cord Paralysis
  • Vocal Cord Polyp
  • Wound Repair

Insurance Check

Search for your insurance provider

Dr. Mass accepts

Accepted insurance can change. Please double-check when making an appointment.

(215) 368-5290

Dr. Mass accepts the following insurance:

Aetna
Aetna HMO
Choice Plus POS II
Select
Amerihealth
Personal Choice PPO
Anthem
National (BlueCard) PPO
Blue Cross Blue Shield
Blue Card PPO
Capital Blue Cross
CareFirst Blue Cross Blue Shield
Blue Choice Advantage
Blue Preferred PPO
HealthyBlue 2.0
HealthyBlue Advantage
Cigna
Cigna HMO
Cigna PPO
Open Access Plus
Coventry Health Care
Coventry Health America PPO
First Health (Coventry Health Care)
First Health (Coventry Health Care) PPO
Harvard Pilgrim Health Care
Harvard Pilgrim Health Care PPO
Highmark Blue Cross Blue Shield
Community Blue PPO
Humana
Choice Care PPO
UnitedHealthCare
Choice Plus POS
Navigate HMO
Navigate POS
Options PPO
UPMC
UPMC PPO

Locations

Otolaryngology Plastic Surgery Associates

Otolaryngology Plastic Surgery Associates2100 N Broad St Ste 102 Lansdale, PA 19446
1

Otolaryngology Plastic Surgery Associates

Doylestown Pointe103 Progress Dr Ste 200 Doylestown, PA 18901
2
  • Call
  • Fax
  • Hours
    • Mon: 8:30am - 4:30pm
    • Tue: 8:30am - 4:30pm
    • Wed: 8:30am - 4:30pm
    • Thu: 8:30am - 4:30pm
    • Fri: 8:00am - 3:00pm
    • Sat: closed
    • Sun: closed
  • Directions
The Summit920 Lawn Ave Ste 7 Sellersville, PA 18960
3
  • Call
  • Fax
  • Hours
    • Mon: 8:30am - 4:30pm
    • Tue: 8:30am - 4:30pm
    • Wed: 8:30am - 4:30pm
    • Thu: 8:30am - 4:30pm
    • Fri: 8:00am - 3:00pm
    • Sat: closed
    • Sun: closed
  • Directions