Dr. Stephen Downing, MD is a cardiothoracic surgery specialist in Buffalo, NY and has been practicing for 34 years. He graduated from Georgetown University School Of Medicine in 1987 and specializes in cardiothoracic surgery.
Mercy Hospital Cardiothoracic Surgical Associates
515 Abbott Rd Ste 310
Buffalo, NY 14220
(716) 923-9650
Insurance Accepted
- Aetna
- Amerigroup (Wellpoint)
- Anthem
- Blue Cross Blue Shield
- Capital District Physician's Health Plan (CDPHP)
- CareFirst Blue Cross Blue Shield
- Cigna
- EmblemHealth
- Empire Blue Cross Blue Shield
- + 9 More
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Dr. Downing's Reviews
Likelihood to recommend Dr. Downing
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What went well
- Staff friendliness (56)
- Listened & answered questions (55)
- Office environment (55)
What could be improved
- Appointment was rushed (1)
- Didn't explain conditions well (1)
- Didn't listen or answer questions (1)
Reply Flag
All though this was a very difficult time for me Dr Downing and Brian Hill were outstanding at making my fears subside. They were always a pleasure to deal with. They answered all of my questions and I felt that I was under the best care possible. I would highly recommend Dr Downing and his complete team to my family and friends.
What went well
No results
What could be improved
No results
Beverly Chamberlain – Dec 19, 2019
Reply Flag
The service provided was excellent. The surgeon and staff lived up to expectations. I would highly recommend them to other people.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
James Handzlik – Nov 12, 2019
Reply Flag
Dr. Downing and his staff are awesome! They are very friendly, knowledgeable, compassionate, understanding, patient, and are very accommodating. If I call the office with a question or concern, I am connected directly to Brian Hill, PA's extension. If he is unavailable, I am able to leave a voicemail, and he promptly returns my call. He will take as much time as necessary to answer all of my questions and address all of my concerns until I feel comfortable. Both he and Dr. Downing explained everything to us in words we could understand, honestly, without "beating around the bush". They both also have a great sense of humor, which is so important to us; makes us feel more at ease and lets us know that they are also human beings with feelings and not robots. After performing my husbands' multiple procedures, I am so impressed with Dr. Downing's abilities and confidence as a surgeon. Thank you all for everything, most importantly for giving my husband a new lease on life.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Bob & Tina Fintak – Jul 31, 2019
Reply Flag
Dr Downing and his entire staff have been excellent in providing care to me. They have pulled me through the biggest crisis in my life in a careful and patient way. I would recommend them to anyone who needed their services. Any questions were answered thoroughly andin a timey manner, and they provided excellent care.
What went well
No results
What could be improved
No results
Apr 03, 2019
Reply Flag
Dr. Downing and staff have ben great. They were very efficient and timely, and I would recommend them to anyone.
What went well
No results
What could be improved
No results
Ervin D Cummings in Buffalo, NY – Mar 05, 2019
Reply Flag
office staff extremely friendly as well as Dr Downing and Brian. Also very good experience at hospital stay.
What went well
No results
What could be improved
No results
Rachael Stenzel in south wales, NY – Feb 06, 2019
Reply Flag
Can't say enough about Dr Downing. Better than excellent surgeon, great bedside manner. In 15 minutes, explains everything you need to know about a surgical procedure. He replaced my aortic valve and left me with hardly any external scar .
What went well
No results
What could be improved
No results
Jim Golibersuch in East Aurora, NY – Jan 04, 2019
Reply Flag
Top of the line professional would recommend to everyone looking to get treatment.
What went well
No results
What could be improved
No results
NY – Dec 05, 2018
Reply Flag
Excellent care, Pre-During-Post Op! Dr. Downing, Brian Hill and the entire staff were always pleasant and informative. Brian was available any time of day or night to answer questions and offer assistance.
What went well
No results
What could be improved
No results
Vince Brgnes in Williamsville, NY – Nov 13, 2018
Reply Flag
everything went better than I expected,
What went well
No results
What could be improved
No results
Carl Stahura in Depew, NY – Nov 13, 2018
Reply Flag
Dr Downing and his entire team were amazing . Very personable and accommodating. very caring staff.
What went well
No results
What could be improved
No results
Michael Schlau in Buffalo, NY – Nov 12, 2018
Reply Flag
Dr. Downing was very polite throughout the whole process. Brian Hill was also helpful and knowledgeable.
What went well
No results
What could be improved
No results
Deborah in Buffalo, NY – Nov 05, 2018
Reply Flag
dr downing is very attentitive.would 100 percent recommend .
the follow ups with brian hill, went very well pleased
What went well
- Appointment wasn't rushed
- Listened & answered questions
- Trusted the provider's decisions
What could be improved
No results
chuck paszek in angola, NY – Sep 25, 2018
Reply Flag
most incredible care anyone could ask for. professional staff . watched me like a hawk
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
joseph noworyta in depew, NY – Sep 24, 2018
Reply Flag
Extremely likely. Very skilled surgeon and Brian is great also. Highly recommended!!!
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Timothy in West Seneca – Sep 04, 2018
Reply Flag
very likely staff was great and professional and friendly
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Monique Spallino in Lakeview, NY – Sep 04, 2018
Reply Flag
Dr. Downing was an excellent surgeon. He explained everything to me in detail.
and the follow-up was excellent. Would recommend him to anyone who needed a heart surgeon.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Mildred Fournier in Orchard Park, NY – Aug 31, 2018
Reply Flag
we have had the most amazing experience with the doctors. they are all very special caring understanding and they can do the impossible, we just love them. they saved our dad,,husband,,papa..friend and we will never forget them.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
sam and deb porto in hamburg, NY – Aug 28, 2018
Reply Flag
Excellent Care & follow up
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Paul Jedd in NY – Aug 21, 2018
Reply Flag
I highly recommend Dr.Downing and his staff. Brian and Dr.Downing literally saved my life.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
joseph pinto in buffalo, NY – Aug 07, 2018