Dr. Steen Johnsen, MD
Orthopedic Foot & Ankle Surgery•Male•Age 54
Accepting new patients
Orthopedic Clinic Association
2222 E Highland Ave Ste 300 Phoenix, AZ 85016Dr. Steen Johnsen, MD is a Orthopedic Foot & Ankle Surgery Specialist in Phoenix, AZ and has over 28 years of experience in the medical field. He graduated from Baylor University medical school in 1993. He is affiliated with medical facilities such as Abrazo Arrowhead Campus and HonorHealth Scottsdale Shea Medical Center. He is accepting new patients. Be sure to call ahead with Dr. Johnsen to book an appointment.
Dr. Johnsen's Reviews
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What went well
- Explained conditions well (111)
- Listened & answered questions (110)
- Staff friendliness (108)
What could be improved
- Difficult to schedule appointment (11)
- Appointment was rushed (10)
- Didn't listen or answer questions (7)
Reply Flag
i saw steen Johnsen md on 3-5-21 for an ankle injury. a boot was issued, surgery was discussed, i was told to not weight bear & an mri was ordered; mri results were in my portal on 3-10-21. i called his office 3-11, 3-12, 3-15 & 3-23 with no return calls. each time i was told their office had 72 hours to return a call. that's a pretty low bar but even that wasn't met. i sent a letter on 3-21 & received no response. on 3-24 i called again & my call was referred to a supervisor who called me back. he was polite & apologetic & offered to have me seen the following day. however, no one has been able to explain why my calls were not returned or why i wasn't contacted when my results were in my file. a patient shouldn't have to call following diagnostic testing; the dr's staff should immediately contact the patient. in the meantime, i chose to see a different ortho who's office returns calls in a timely manner & who feels i can recover without surgery & while weight bearing.
What went well
- Listened & answered questions
- Explained conditions well
What could be improved
- Difficult to schedule appointment
- Long wait times
leanne – Mar 25, 2021
Reply Flag
From first visit to surgery to post appointment, Dr Johnsen and his staff provide the best quality of care I’ve ever received! No matter how many questions I ask they will provide me the answers with the most info possible. I know I am in good hands with Dr. Johnsen and his team! I’m always part of the process and they always listen! Thank you!
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Rose Marie W – Feb 28, 2021
Reply Flag
Footsurgery
What went well
- Appointment scheduling
- Staff friendliness
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
- Long wait times
Feb 26, 2021
Reply Flag
Dr. Johnsen always takes time to explain and answer questions. I never feel rushed and leave the appointments with a clear understanding.
What went well
- Appointment scheduling
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
- Long wait times
Cindy P – Feb 21, 2021
Reply Flag
My first visit with Dr. Johnson, as he took over for my previous orthopedist. I was very impressed with Dr. Johnson. He was very knowledgeable and gave me the time to speak as well. Would recommend him if given an opportunity.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Joel W. Last – Feb 20, 2021
Reply Flag
Dr. Johnsen surgically performed a total in-bone ankle replacement which gave me back my active life style. He took a terrible situation and turned it into a success story! I can't praise him enough.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Charlene – Feb 15, 2021
Reply Flag
Always feel like I’m his only patient He takes his time to explain and listen to any questions you may have. Because he takes his time with every patient expect to wait.
What went well
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
What could be improved
- Long wait times
Feb 14, 2021
Reply Flag
Extremely grateful that Dr. Johnsen took the time to do x-rays and a MRI on my ankle. I had spent 5 years with escalating pain. A year with a Podiatrist just receiving steroid injects. Band-aids as it turned out. Thank for the educated professional assessment and the surgery which made a great difference. Your office staff handles appointments and COVID safety well. Your Physician Assistant is excellent as well. Your casting person is extremely competent and efficient. Again thank you.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Susan L Hemm – Feb 06, 2021
Reply Flag
Provided excellent information and conservative alternative treatments.
What went well
- Staff friendliness
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Jan 30, 2021
Reply Flag
Dr Johnsen is the only Orthopedic Dr with the guts to research and look into the cause of my condition and what may have been the reason for my pain.
What went well
No results
What could be improved
No results
Jan 10, 2021
Reply Flag
Very thorough in explaining diagnosis and treatment. Very patient in answering questions, never rushes.
What went well
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
What could be improved
No results
P North – Jan 02, 2021
Reply Flag
Best Dr. Ever! 2 total ankle replacents iin 3 months. No problems,didnt even take drugs
Virtually painless. Im doing great. My first ankle is as strong as can be. In a boot and crutches with second. Physical therapy starts tomorrow. So excited!
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Deborah Stover – Dec 09, 2020
Reply Flag
Dr. Johnsen is the best surgeon out there! He knows his stuff! Definitely worth the wait to see him. I’ve been a patient of his for nearly 10 years and he’s seen me through many knee, ankle, and foot issues. You won’t find a more knowledgeable or trustworthy doctor.
What went well
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
- Long wait times
Dec 05, 2020
Reply Flag
Excellent doctor who’ve I entrusted my foot care to for a decade. Great surgeon too.
What went well
- Staff friendliness
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Malcolm M. – Nov 12, 2020
Reply Flag
I have been seeing Dr. Johnsen for about 10 years. I guess he's so busy that each time I wait at least an hour to see him. I went in for a post op visit a week ago and waited once again. His time is no more valuable than a patient's. I left without seeing him and took all my medical records with me. He may be a good surgeon but after surgery he doesn't care at all about his patients. We are just numbers to bill.
What went well
No results
What could be improved
- Appointment was rushed
Barbara – Nov 12, 2020
Reply Flag
Dr. Johnsen listened to what I was saying, was attentive and respectful. He is a talented physician.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Nov 08, 2020
Reply Flag
Upon my first visit I am very pleased with Dr Steen Johnson. Very thorough and explained things in great detail. Wish I would have addressed my foot issue with him from the beginning instead of podiatrist
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
L LEITZEL – Nov 07, 2020
Reply Flag
The best doctor ever
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Nov 01, 2020
Reply Flag
Dr Johnson was skilled knowledgeable friendly swift and gentle. I’m hopeful the treatment will resolve my foot problem. I’ll submit again with results but Dr Johnson was wonderful as was the entire staff - receptionist, X-ray technician and nurse. Thank you
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Clare – Oct 29, 2020
Reply Flag
Dr. Johnson is very competent, knowledgeable, and honest. He explains what is going on in a straightforward manner and is superb at performing treatments.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Roy Cook – Oct 22, 2020