Dr. Bitajian is a very nice lady and does well with patients while in office. Her staff is lacking and is,.. often times new. The front desk person is NOT HELPFUL. She will not even talk to you about a billing or coding error, she'll just tell you to, " Call New Mexico..." While Dr. has some good people in her office, she has yet to hire staff that communicates well with patients or that demonstrate a willingness to handle simple, patient requests. Until she does, look elsewhere for your Dr.