Dr. Shireen Guide, MD
Dermatology•Female•Age 47
Telehealth services available
Mission Dermatology Center
29829 Santa Margarita Pkwy Ste 500 Rancho Santa Margarita, CA 92688Dr. Shireen Guide, MD is a Dermatologist in Rancho Santa Margarita, CA and has over 19 years of experience in the medical field. She graduated from Stanford University medical school in 2002. She is affiliated with Saddleback Medical Center. She has indicated that she accepts telehealth appointments. Be sure to call ahead with Dr. Guide to book an appointment.
Dr. Guide's Reviews
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What went well
- Office environment (26)
- Explained conditions well (23)
- Staff friendliness (23)
What could be improved
- Appointment was rushed (8)
- Didn't trust the provider's decisions (7)
- Didn't listen or answer questions (6)
Reply Flag
Exceptional, she discovered extremely early (stage 0) Melanoma on my back during my first visit, a routine skin check. The cancer was so new it was not discovered in the pathology report but in genetic testing she ordered due to the clinical presentation. Dr Guide then changed her schedule so she could schedule my surgery ASAP. Her surgical skills are outstanding and a year later I have almost no scar. Melanoma is a very scary experience, Dr. Guide managed my anxiety and fear with kindness, compassion, and professionalism. I highly recommend Dr. Guide.
What went well
- Appointment scheduling
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Traysi Chong – Aug 25, 2020
Reply Flag
We had the worst experience with Dr. Shireen Guide. We waited for about 1 hour for both two visits and waited for 1 month to get the lab result, which she said we can get it about one week. In addition to this, she was very impatient and rushed during the whole process without even greetings. She just took the lab sample and gave the prescriptions without detailed explanations of why my son needs to take that. We're so confused after the visit and would not recommend her to anyone else.
What went well
No results
What could be improved
No results
Jan 28, 2020
Reply Flag
Dr Guide is the best! She is extremely professional and very knowledgeable. She is terrific with her patients and is never rushed. She makes sure you are taken care of. She has an unbelievable team. Very fortunate that we found Dr. Guide.
What went well
No results
What could be improved
No results
May 29, 2019
Reply Flag
Waited over one hour past my appointment time. Usually behind schedule in afternoon. Unacceptable.
What went well
- Office environment
- Staff friendliness
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
- Long wait times
CA – May 30, 2018
Reply Flag
After multiple dermatologists, I took my son to Dr. Guide and she knew exactly what was wrong after just looking at him. She is amazingly knowledgeable and I would highly recommend her for anyone in the OC area.
What went well
No results
What could be improved
No results
Heather in Yorba Linda, CA – Oct 03, 2017
Reply Flag
I went to see Dr. Guide because I had a cyst on my armpit, it turn out to be breast cancer. I was shocked, confused and very scared, Dr. Guide dedicated her time, her staff and even her weekends to find the best care for me, she even called to be sure my insurance cover the doctors, she made the appointments for me and spend hours on the phone with me to make me feel better and answer all my questions. She gave me her cellphone and home phone. I'm incredible grateful, she's an amazing doctor and
What went well
No results
What could be improved
No results
Marcela Vizcaya in San Clemente, CA – Jun 01, 2017
Reply Flag
First visit was nice. A little less formal than I like in a Dr office. My issue seemed to be sorted but it started coming back. I talked to them over the phone once and they recommended I come back in but I couldn't get an appointment. I can't even get the billing department on the phone to pay the overpriced bill for a problem they didn't fix.
What went well
No results
What could be improved
No results
San Clemente, CA – Mar 21, 2017
Reply Flag
This was the absolute worst experience I have ever had. Dr. Guide was beyond unprofessional. Not only did dhe leave the room multiple times during our visit, the only time she even communicated with our two year old was to take a swab to her skin. Her plan of action was never written down for us or really discussed in detail and threw us some syringes that we are supposed to know what to do with. Educate your patients instead of being condescending. How about some compassion? Terrible.
What went well
No results
What could be improved
No results
Huntington Beach – Sep 14, 2016