Dr. Shelby Carter, MD

Dr. Shelby Carter, MD

Orthopedic SurgeryMaleAge 67

Accepting new patients
Telehealth services available

Make an Appointment

(737) 221-3247

Dr. Shelby Carter, MD is a Orthopedic Surgery Specialist in Austin, TX. He is affiliated with St. David's Medical Center. He is accepting new patients and has indicated that he accepts telehealth appointments. Be sure to call ahead with Dr. Carter to book an appointment.

Office Hours

3000 N Interstate 35 Ste 500 Austin, TX 78705

Tue

8 am
to
5 pm

Wed

8 am
to
5 pm

Thu

8 am
to
5 pm

Fri

8 am
to
5 pm

Sat

Office
closed

Sun

Office
closed

Mon

8 am
to
5 pm
Connect with a call center representative 24/7 to request an appointment.

Locations

St. David's Center for Hip & Knee Replacement

St. David's Center for Hip and Knee Replacement3000 N Interstate 35 Ste 500 Austin, TX 78705
1
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 5:00pm
    • Tue: 8:00am - 5:00pm
    • Wed: 8:00am - 5:00pm
    • Thu: 8:00am - 5:00pm
    • Fri: 8:00am - 5:00pm
    • Sat: closed
    • Sun: closed
  • Directions

Hospital Highlight

Dr. Carter is affiliated with St. David's Medical Center Austin, a highly rated hospital.

At a Glance

  • Explains Conditions Well Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth This provider offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital Outstanding Patient Experience Award™ See hospitals

More Orthopedic Surgery Specialists at St. David's Medical Center

Dr. Carter's Reviews

Likelihood to recommend Dr. Carter

4.9

Based on 168 ratings

5 Stars
97.61904761904762%
(164)
4 Stars
0%
(0)
3 Stars
0%
(0)
2 Stars
0.5952380952380952%
(1)
1 Star
1.7857142857142858%
(3)
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Leave a review

How likely are you to recommend
Dr. Carter
(Select your rating)
What went well
No reviews yet
What could be improved
No reviews yet
RecentHighestLowestMost Helpful
Dr. Carter has performed TKR’s on both of my knees. His surgical expertise and before/after protocol are the reason I was back on the tennis court in 6-8 weeks! Alex Victor, his PA, is the best! He closed my incision so expertly, my scars hardly show. CheryAnn, Dr. Carter’s scheduler, is a wonderful person with excellent communication skills! I know that Dr. Carter has hundreds of patients, yet she manages communications with ease. The nursing staff is great too. I just can’t say enough about Dr. Carter and his team and have recommended his team to many people. Yes, it is true that you will have to wait longer than you may want to get an appointment with Dr. Carter but you can be assured that he is WELL WORTH the wait! Thank you Team Carter!!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Abby M – Aug 28, 2021
My husband had knee replacement surgery five weeks ago. He’s made incredible progress in a relatively short period of time. He was able to walk with a walker the day of his surgery and has made steady progress with physical therapy. Cheryl Ann Walker, Dr. Carter’s office coordinator, kept us informed of each step in the process and remained the “go to” person if we had any questions along the way. Dr. Shelby Carter and his team took every precaution to ensure a safe, functional outcome. Due to the pandemic and the wait list, my husband waited over a year for the surgery, but it was worth it! He is doing remarkable!
What went well
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Aug 18, 2021
My entire experience having a hip replacement with the Carter Team was awesome. Everyone I dealt with, both in his office and in the hospital, couldn't have provided better care. Cheryl Ann, his scheduler, was always available to handle any small issue. My recovery was rapid and, most importantly, extremely successful.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jun 26, 2021
Dr Shelby Carter, Dr Alex Victor, and their staff are the best of best for Hip surgery! I am recovering at record pace, with no pain, because of the fantastic surgical expertise and performance of this team.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
ralph J lake – May 02, 2021
Dr. Carter has done two knee replacements, R and L, and one rt. hip on me. The care has been awesome by his staff. I highly recommend Dr. Carter to anyone needing joint replacement.
2 people found this helpful
Helpful
Bev. Mcc – Apr 29, 2021
It took me a while to get an appointment with Dr. Carter. But it was worth the wait. Dr. Carter replaced both my knees and straightened my legs. He is a man of few words but the best Orthopedic surgeon in town. He has an excellent team -Alex, Cheryl and Christine.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • Long wait times
2 people found this helpful
Helpful
JULIA R. JOSEPH – Feb 06, 2021
Having suffered from terrible pain in a knee for years and having gone to 3 Austin orthopedic surgeons and 2 pain doctors whose surgical interventions/shots in the knee/painkillers did no good, I figured I might need a knee replacement and got an appointment with Dr. Carter - took several months to do so! He x-rayed and checked out my knee, said nothing was wrong. Then he performed a maneuver on my leg and said my hip was the issue. He took x-rays and said I needed a hip replacement. I ended up having to wait for well over a year (COVID didn't help!) for the surgery which I finally had 2 months ago. Haven't had any issues at all (knock on wood!), my mobility has increased drastically over what it was before and my knee doesn't hurt anymore. Thanks, Dr. Carter, it was worth the wait!
What went well
  • Staff friendliness
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • Long wait times
1 person found this helpful
Helpful
Mary R – Jan 27, 2021
I’ve been his patient for 26 years, and he’s replaced many joints for me. He’s the finest surgeon and person in America. He’s the very best.
What went well
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
1 person found this helpful
Helpful
Pat Welton – Dec 04, 2020
This man is phenomenal, the time he takes to prepare for each surgery is unbelievable. Dr Carter replaced both of my knees. The left knee was a huge challenge as I had a fused hip; which made getting the prosthesis in place correctly was difficult, but he did it. No infection and great recovery
What went well
  • Office environment
  • Staff friendliness
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Linda J Matthews – Nov 11, 2020
So good, you can't schedule surgery with him!
Helpful
Nov 06, 2020
Dr Carter was recommended to me by two of my Doctor friends. He and his staff are top notch. At my pre-op appointment he suggested a partial knee replacement and said that call would be made day of surgery. I appreciated the fact that he did only what needed to be done. All said and done the surgery was was excellent and my after care at St David’s was superb. Dr Carter is an excellent surgeon.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
KK – Sep 15, 2020
Highest accolades for Dr. Carter and his team! He performed right and left knee replacements for me and both went very smoothly. His scheduler, Cheryl Ann, and PA, Alex, are both excellent as well. Both my knees had become angled inward due to arthritis, and now they are straight, which is wonderful! I highly recommend Dr. Carter for your knees!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Aug 21, 2020
I appreciate Doctor Carter and his team. He did my knee and hip and I tell everyone if they want a good surgeon I and my wife recommend him.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
William Krause – Jul 31, 2020
Discussed X-Rays and hip surgery. Will wait for surgery until hip becomes more of an issue.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
COLE ERWIN – Jul 29, 2020
As always everything about my visit was professional, considerate and friendly. No new appointment was scheduled at this time.
What went well
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Jul 28, 2020
Dr Carter, his surgical team and his staff were fantastic. The hip surgery was successful and the recovery has been great and rapid. it has been exactly as he outlined prior to the surgery. Very little pain after surgery and the little that was there, dissipated after a few days. I highly recommend Dr Carter and his team!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
MDS – Jul 26, 2020
Very little wait time. X-ray done quickly. Everyone personable and very helpful. Currently working on setting up surgery. Couldn’t be more pleased.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jul 25, 2020
Excellent... will not go anywhere else. Dr. Carter is truly a great physician.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
absolutely nothing – Jul 19, 2020
It was wonderful! Hard to believe anyone could say that about surgery during Covid. The hospital staff were caring, available -just great. Dr Cater and staff were great!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Maureen Zingaro – Jul 16, 2020
First time visit went very well. I have a left knee problem. First xrays were taken. The Tech was pleasant but all business, clear in her directions and answered my questions. I was very comfortable with Dr. Carter. He described my problem and the treatment options very well. He let me decide which option to investigate.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jul 09, 2020

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How was your experience with Dr. Carter?

Experience and Background Checks

Experience
Background

Background Check

No malpractice claims found for Texas
No disciplinary actions found for the years we collect data
No board actions found for the years we collect data
Learn more about background checks

Experience Check

Check Dr. Carter's experience treating your condition or procedure

Dr. Carter's Top Procedures and Conditions

Treatment Frequency
Osteoarthritis
very high
very high

Treatment Frequency

Dr. Carter treats Osteoarthritis more than 100% of his peers

Dr. Carter treats this condition more than 100% of his peers

Rating Includes other areas of care:

  • Osteoarthritis of Ankle
  • Osteoarthritis of Elbow
  • Osteoarthritis of Finger Joint
  • Osteoarthritis of Hand or Wrist
  • Osteoarthritis of Hip
  • Osteoarthritis of Knee
  • Osteoarthritis of Shoulder
  • Osteoarthritis of Spine
  • Osteoarthritis of Toe
  • Osteoarthritis of Wrist
Hide other areas of care
Osteoarthritis of Knee
very high
very high

Treatment Frequency

Dr. Carter treats Osteoarthritis of Knee more than 100% of his peers

Dr. Carter treats this condition more than 100% of his peers

Joint Pain
very high
very high

Treatment Frequency

Dr. Carter treats Joint Pain more than 99% of his peers

Dr. Carter treats this condition more than 99% of his peers

Dr. Carter's conditions and procedures:

  • Ankle Sprain and Achilles Tendon Sprain or Rupture
  • Ankle Sprains and Strains
  • Ankylosing Spondylitis
  • Anterior Cruciate Ligament (ACL) or Posterior Cruciate Ligament (PCL) Tear
  • Autoimmune Diseases
  • Avascular Necrosis
  • Baker’s Cyst
  • Bone Disorders
  • Bursitis
  • Cerebrospinal Fluid Leak (CSF Leak)
  • Chondrocalcinosis
  • Chronic Pelvic Pain
  • Coccygeal Pain
  • Complications of Joint Prosthesis
  • Degenerative Disc Disease
  • Difficulty With Walking
  • Dressing and-or Debridement of Wound, Infection, or Burn (incl. Negative Pressure Wound Therapy)
  • Enthesopathy of Hip (incl. Trochanteric Bursitis)
  • Enthesopathy of Knee (incl. Bursitis of Knee)
  • Femur Fracture
  • Foot Conditions
  • Foot Fracture
  • Fracture
  • Fracture Care
  • Gait Abnormality
  • Hip Arthroscopy
  • Hip Dysplasia
  • Hip Fracture
  • Hip Fracture and Dislocation Treatment
  • Hip Fracture and-or Dislocation Treatment, Closed
  • Hip Fracture and-or Dislocation Treatment, Open
  • Hip Pointer Injuries
  • Hip Replacement
  • Hip Replacement Revision
  • Hip Replacement With Robotic Assistance
  • Hip Resurfacing
  • Hip Sprain
  • Internal Derangement of Knee
  • Joint Drainage
  • Joint Pain
  • Knee and Leg Fracture and Dislocation Treatment
  • Knee and Lower Leg Fracture Treatment, Closed
  • Knee and Lower Leg Fracture Treatment, Open
  • Knee Arthroscopy
  • Knee Dislocation
  • Knee Disorders
  • Knee Fracture
  • Knee Replacement
  • Knee Replacement Revision
  • Knee Sprain
  • Knee Surgery
  • Leg Fracture Above Knee (incl. Hip)
  • Leg Fracture Below Knee (incl. Ankle)
  • Limb Pain
  • Lupus
  • Medial Collateral Ligament (MCL) Sprain
  • Meniscus Surgery
  • Musculoskeletal Function Test
  • Myofascial Trigger Point Injection
  • Nerve Root Injury and Plexus Disorders (incl. Pinched Nerve)
  • Non-Unions and Malunions of Fractures
  • Osteoarthritis
  • Osteoarthritis of Hip
  • Osteoarthritis of Hip and Thigh
  • Osteoarthritis of Knee
  • Osteoarthritis of Spine
  • Osteochondritis Dissecans
  • Partial Knee Replacement
  • Patellofemoral Pain Syndrome or Knee Pain
  • Pelvic Fracture
  • Post-Laminectomy Syndrome
  • Pyogenic Arthritis
  • Rheumatoid Arthritis
  • Rib Fracture
  • Runner's Knee
  • Spine Fractures, Traumatic
  • Spondylolisthesis
  • Steroid Injection
  • Synovial Biopsy
  • Systemic Chondromalacia
  • Tibia and Fibula Fractures
  • Tibia or Fibula Stress Fracture
  • Total Hip Replacement
  • Total Knee Arthroplasty With Robotic Assistance
  • Unicompartmental Hip Surgery
  • Viscosupplementation With Hyaluronate

Insurance Check

Search for your insurance provider

Dr. Carter accepts

Accepted insurance can change. Please double-check when making an appointment.

(737) 221-3247

Dr. Carter accepts the following insurance:

Aetna
Aetna HMO
Choice Plus POS II
Ambetter
Superior Health Plan
Anthem
National (BlueCard) PPO
Blue Cross Blue Shield
Blue Card PPO
Blue Cross Blue Shield of Texas
Blue Advantage HMO
Blue Choice
CareFirst Blue Cross Blue Shield
HealthyBlue 2.0
HealthyBlue Advantage
Cigna
Cigna HMO
Cigna PPO
Open Access Plus
First Health (Coventry Health Care)
First Health (Coventry Health Care) PPO
Humana
Choice Care PPO
Preferred PPO
MultiPlan
MultiPlan PPO

About Me

Biography

This physician is accepting telehealth visits. Shelby Carter, MD, received his undergraduate degree in Chemistry at Tufts University and his medical degree...Read more

Specialties

  • Orthopedic Surgery

Board Certifications

Education

Medical College of Virginia - Richmond, Virginia
Residency Hospital
New York University School of Medicine - New York, New York
Medical School
1981
Virginia Commonwealth University Medical Center
Internship Hospital

Awards

Memberships & Affiliations

  • International Congress for Joint Reconstruction, Member

Frequently Asked Questions

How can I make an appointment with Dr. Shelby Carter, MD?

Call (737) 221-3247 to make an appointment as a new patient. Click here for more information.

Does Dr. Shelby Carter, MD offer telehealth services?

Dr. Carter has indicated that they offer telehealth. Contact the office to check for eligibility for your needs.

Is Dr. Shelby Carter, MD accepting new patients?

Dr. Shelby Carter, MD generally accepts new patients on Healthgrades. You can see Dr. Carter's profile to make an appointment.

Does Dr. Shelby Carter, MD accept my insurance?

Use the Healthgrades insurance check to verify if Dr. Carter accepts your insurance.

What are Dr. Shelby Carter, MD's top areas of care?

Dr. Carter frequently treats Osteoarthritis, Osteoarthritis of Knee, and Joint Pain. See all procedures and conditions Dr. Carter treats.

Where is Dr. Shelby Carter, MD's office located?

Dr. Carter's office is located at 3000 N Interstate 35 Ste 500, Austin, TX 78705. Find other locations and directions on Healthgrades.

Affiliated Hospitals

Dr. Carter is affiliated with the following hospital. Select the hospital below to learn more.

Learn more about how Healthgrades measuresHospital Quality.

St. David's Medical Center

Austin, TX

80% Patient Experience Rating, 11% higher than the national average

23 Awards Received

Award Highlight: Patient Safety Excellence Award™ (2021)