Dr. Shawn Bonsell, MD
Orthopedic Surgery•Male•Age 54
Accepting new patients
Sports Medicine Clinic North TX
1015 N Carroll Ave Ste 2000 Dallas, TX 75204Dr. Shawn Bonsell, MD is a Orthopedic Surgery Specialist in Dallas, TX. He is accepting new patients and has indicated that he accepts telehealth appointments. Be sure to call ahead with Dr. Bonsell to book an appointment.
Dr. Bonsell's Reviews
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What went well
- Appointment scheduling (13)
- Appointment wasn't rushed (13)
- Explained conditions well (13)
What could be improved
- Appointment was rushed (2)
- Didn't explain conditions well (2)
- Didn't listen or answer questions (2)
Reply Flag
I’ve been a patient for 15 years. I tore my ACL at 15. Soccer was my life. Their entire staff was amazing through the whole process. I was back a year later with tearing the other ACL; my visits and care were superb. He genuinely care about his patients and are very passionate about the sports and athletes. They were always answering my questions and explaining what they were doing or what needed fixing all while keeping me relaxed. Had to go back this year for a follow up and it’s like nothing changed. They were all just as focused but helpful as before. Love Dr. Bonsell!
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Meagan – Dec 31, 2019
Reply Flag
Dr. Bonsell has been great with my daughters acl repair. He and his staff have been very thorough and helpful. Would highly recommend.
What went well
No results
What could be improved
No results
Luis in Mesquite, TX – Dec 05, 2018
Reply Flag
Dr. Bonsell and his staff have managed to waste 3 months of my energy and effort through their gross incompetence. I first contacted their office in July looking for a provider to work with me on getting insurance coverage for stem cell injections in my knee. Dr. Bonsell's staff agreed that they would work with me on this endeavor. After 3 MONTHS of effort, going and getting the appropriate medical records, referrals and finally getting pre-authorization from my insurance his staff decided th
What went well
No results
What could be improved
No results
Michael Scheid in Dallas, TX – Oct 04, 2017
This patient had an unreasonable expectation from...Read More
Reply Flag
Very knowledgeable and experienced; gave a clear and honest assessment of my condition and short term post surgical expectations. Terrific PA and staff.
What went well
No results
What could be improved
No results
Dallas, TX – Jun 02, 2017
Reply Flag
I scheduled an appointment, 2 weeks in advance after getting my MRI because he was on vacation the next week, while they claim to have called me, they did not, nor was a message left, I show up for my appointment and waited 45 minutes, when I ask what is the problem, they start looking around, and Dr. left for the day, did not tell anyone he was leaving it took 15 mins to get his staff on the phone, so I just blew 3 hours of Pay for nothing. Still waiting for my return phone call a week later.
What went well
No results
What could be improved
No results
Adam Roman in Forney, TX – Aug 12, 2016
Reply Flag
Very considerate of my goals and wishes. He is very knowledgeable and helped me overcome knee issues without stressing surgery. As an athlete he understands goals and values his clients desires to be active.
What went well
No results
What could be improved
No results
Lynn West in Carrollton, TX – Aug 08, 2016
Reply Flag
Quick. Thorough. They fit me in for an MRI same day as my appointment and had results 2 days later. As quick as the process was, Dr. Bonsell was in no way rushed with evaluation process. Very mindful of my goals/hobbies. Great experience.
What went well
No results
What could be improved
No results
TG in Dallas, TX – Apr 06, 2016