Dr. Shannon McDonald, MD

Dr. Shannon McDonald, MD

Family MedicineFemaleAge 53

Family Medicine

Dr. Shannon McDonald, MD is a Family Medicine Specialist in Brentwood, TN. She is affiliated with Tristar Southern Hills Medical Center. Her office accepts new patients and telehealth appointments.

Locations

Brentwood East Family Medicine

Brentwood East Family Medicine6716 Nolensville Rd Ste 210 Brentwood, TN 37027
1

At a Glance

  • Friendly Staff Patients said the staff was friendly. See reviews
  • Offers Telehealth This provider offers telehealth appointments. Call the office to schedule an appointment.
  • Hospital Satisfaction Patients said they were highly satisfied at this doctor's hospital. See hospitals

More Family Practitioners at Tristar Southern Hills Medical Center

Dr. McDonald's Reviews

Likelihood to recommend Dr. McDonald

3.5

Based on 42 ratings

5 Stars
59.523809523809526%
(25)
4 Stars
2.380952380952381%
(1)
3 Stars
2.380952380952381%
(1)
2 Stars
4.761904761904762%
(2)
1 Star
30.952380952380953%
(13)
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Dr. McDonald
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RecentHighestLowestMost Helpful
Reply
Couldn't have asked for a better primary care doctor. She listens, genuinely cares and she's good at what she does. I don't ever have doubts about my care.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Hanna Mwanse – Apr 05, 2022
Hanna, We appreciate your feedback. Always...Read More
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Reply
Dr McDonald has taken care of me and my family for 10 years. She goes above and beyond and gives excellent care.
What went well
  • Staff friendliness
  • Appointment wasn't rushed
  • Explained conditions well
What could be improved
No results
Helpful
Michelle Johnson – Feb 15, 2022
Michelle, Thank you for taking the time to leave...Read More
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Reply
Started seeing Dr. McDonald a few years ago when we moved to Tennessee. She does a good job. Sometimes rushes and sometimes is a bit stiff, but I would recommend Dr. McDonald. Her staff is delightful!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
What could be improved
No results
Helpful
May 26, 2021
We are so happy to read this positive review and...Read More
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I’ve been seeing Dr. McDonald since I was in my early twenties and I’m so confused by these poor reviews. It makes me wonder if something else is not a play here, because I have had nothing but wonderful experiences with this doctor. I work in the healthcare field, and would have no problem switching practitioners if I felt that a specialist was not being thorough. Dr. McDonald is very attentive and kind, and her staff has always been pleasant and helpful. These 1 star reviews reflect the opposite of what I’ve experienced during my visits to her office. I highly recommend her.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jami C. – Mar 16, 2021
We are so happy to read this positive review! Dr...Read More
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Reply
It wasn't good.
What went well
No results
What could be improved
  • Didn't listen or answer questions
Helpful
Jul 23, 2020
We appreciate your honest feedback and deeply...Read More
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Reply
No way. Staff is rude. Routine prescriptions are often difficult to fill. If you're 10 minutes late, they won't see you. Not surprising that the waiting room is typically empty. I won't be back.
What went well
  • Appointment scheduling
  • Wait times
What could be improved
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
1 person found this helpful
Helpful
We're done in Brentwood – Jan 15, 2019
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Reply
Stay away if you’re looking looking for a doctor who cares. Worst doctor I’ve ever been to. Horrible bedside manners. She’s all about the $$. I should have read the reviews before I booked the appointment. I hope to find a pleasant family physician, I will read reviews next time.
3 people found this helpful
Helpful
Brentwood , TN – Oct 13, 2018
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Reply
Understanding, easy tin talk to and empathic
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Apr 11, 2018
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Reply
I recently moved to Nashville and needed a family physician . I called and got an appointment right away. The wait time in the lobby was short and the staff is very friendly. As a new patient seeing Dr. McDonald she was very attentive going over my medical history and my needs. I highly recommend this office if you are in need of a doctor.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Mar 29, 2018
Thank you for taking the time to share your...Read More
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Reply
This doctor is not competent to be primary care doctor She should only be in some walk in clinic where her poor skills are utilized. Choosing her as a primary care doctor almost cost me my life. Stsy away. Very far away. Some persons lack empathy compassion and the desire to help persons. Her medical license should be revoked. She has horrible people skill and absolutely no real concern except to make money. There are many other good " real" doctors avoid her if you value competent care
What went well
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
4 people found this helpful
Helpful
Brentwood – Mar 24, 2018
Thank you for sharing this feedback. We take...Read More
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Dr mcdonald has been mine and my family’s doctor for a few years now. I have never had a bad experience in this office. Her staff is friendly and helpful and I just love Robin her nurse. I have complete trust in Dr Mcdonald, she Is caring and empathetic, and is very patient, great listener which is what I think is so important in a family doctor.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Feb 15, 2018
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Reply
Dr. McDonald is the best family doctor I have ever had. She shows her concern for my wellbeing each time I visit. And the concern extends from her staff also. They are all courteous and professional.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Nashville, TN – Jan 03, 2018
Thank you for the positive feedback! We...Read More
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Reply
An excellent and readily available medical doctor who is genuinely concerned with your well-being.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Harold Pinto in Brentwood, TN – Nov 13, 2017
Thank you for the positive feedback! We...Read More
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Reply
Dr. McDonald is a wonderful doctor. Over the past 7 years I have been to several specialists in 2 major Middle Tennessee counties... never finding relief or answers for my chronic pain. Because of one recent visit with Dr. McDonald, my life has done a total 180. A possible source of my pain has been discovered, all due to her great knowledge, diligence, and concern. She is very kind and and understanding, and I always leave her office with a plan of care. I'm so grateful to have found her.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jenni in Nashville, TN – Sep 01, 2017
We strive to provide the highest quality in...Read More
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Reply
Dr. McDonald is very thorough and concerned about her patients' health. She and her staff are professionals and make you feel that you are heard and valued. I am grateful to have her caring for me.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Merry in Franklin, TN – Jul 20, 2017
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Reply
Dr. McDonald is a very professional and thorough physician. She is also kind and encouraging with a pleasant personality. Her staff are also professional and courteous. I highly recommend Dr. McDonald if you are seeking a family physician.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
John Sipkowski in Nashville, TN – May 13, 2017
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Reply
requested a referral to podiatrist afternoon having to go to ER due to extreme swelling and bruising. They are refusing to provide the referral by requiring me to come in. Pretty sure that I'm 41 years old and the black and purple swollen foot requires the attention of a foot specialist.
What went well
No results
What could be improved
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
1 person found this helpful
Helpful
Madison, TN – Mar 21, 2017
We are sorry to see reviews like this. Your...Read More
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Reply
Stay away from this doctor!! She overcharges patients due to she is not overly busy. I was charged over $200 for a 10 minute visit. Her nurses took my blood pressure 3 times and got it wrong every time. I had an EKG and she never told me the results, told me she was going to put me on the DASH diet but yet never told me what it was and then put me on a prescription that did not lower my blood pressure. Horrible experience and thank God I went to another doc for a second opinion.
What went well
  • Appointment scheduling
  • Wait times
What could be improved
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
4 people found this helpful
Helpful
_ in Nashville, TN – Feb 16, 2017
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Reply
She was very gentle and thorough and listened to all of my concerns.
What went well
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Brentwood. TN – Nov 23, 2016
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Reply
After having a 2nd screening for breast cancer, I was told that my results (which should have been given that day) would not be available for 2 weeks because Dr. McDonald was out of town. I asked why the doctor on call could not provide my results, only to be told repeatedly that Dr. McDonald said specifically that results would only be available upon her return. I was told that, "I'm sure if there is something wrong someone would have told you." Wow. Unprofessional. Unacceptable.
What went well
  • Appointment scheduling
  • Wait times
What could be improved
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
1 person found this helpful
Helpful
J J in Brentwood, TN – Oct 20, 2016
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Experience and Background Checks

Experience
Background

Background Check

No malpractice claims found for Tennessee
No disciplinary actions found for the years we collect data
No board actions found for the years we collect data
Learn more about background checks

Experience Check

Check if Dr. McDonald treats your condition or procedure

Dr. McDonald's conditions and procedures:

  • Abdominal Pain
  • Abnormal Thyroid
  • Abscess or Cyst Drainage or Aspiration
  • Abscess or Fluid Incision and Drainage
  • Achilles Tendinitis
  • Acne
  • ACTH (Cosyntropin) Stimulation Test
  • Actinic Keratosis
  • Acute Bronchitis
  • Acute Deep Vein Thrombosis (DVT)
  • Acute Lower Respiratory Infection
  • Acute Pharyngitis
  • Acute Sinusitis
  • Acute Tonsillitis
  • Acute Upper Respiratory Infection
  • Acute Venous Embolism Thrombosis
  • ADHD and-or ADD
  • Adhesive Capsulitis
  • Alcohol Misuse Screening and Counseling
  • Alcohol or Substance Misuse Screening and Counseling
  • All Headaches (incl. Migraine)
  • Allergic Conjunctivitis
  • Allergic Rhinitis
  • Anal or Rectal Pain
  • Anemia
  • Anemia and Iron Deficiency Screening
  • Animal Allergies
  • Anosmia
  • Anxiety
  • Arrhythmia Screening
  • Arthritis
  • Arthritis of the Elbow
  • Asthma
  • Asymptomatic Post-Menopausal Status
  • Atherosclerosis
  • Athlete's Foot
  • Atopic Dermatitis (Eczema)
  • Atrophic Vaginitis
  • Back Pain
  • Bacteriuria Screening
  • Benign Chronic Pain Syndrome
  • Bladder Infection
  • Blood Allergy Testing
  • Blood in Urine (Hematuria)
  • Bone Density Scan
  • Breast Cancer Screening
  • Bronchitis
  • Bronchospasm
  • Bruise of Face, Scalp, or Neck
  • Bunion
  • Bursitis
  • Calcium Metabolism Disorders
  • Cancer Screening
  • Candidiasis of Skin and Nails
  • Canker Sore
  • Cardiovascular Stress Test
  • Carpal Tunnel Syndrome
  • Celiac Disease
  • Cellulitis
  • Chest Pain
  • Chest Pain Evaluation
  • Chest Wall Pain Syndrome
  • Chlamydia Infection Screening
  • Chlamydia Infections
  • Cholesterol Screening
  • Chronic Fatigue Syndrome
  • Chronic Neck Pain
  • Chronic Pain
  • Chronic Prostatitis
  • Chronic Sinusitis
  • Cluster Headache
  • Coccygeal Pain
  • Cold Sore
  • Confusion
  • Constipation
  • Contact Dermatitis
  • COPD (Chronic Obstructive Pulmonary Disease)
  • Cough
  • Deep Vein Thrombosis (DVT)
  • Dehydration
  • Dementia Evaluation
  • Dementia or Depression Screening
  • Dermatitis
  • Dermatitis Due to Drugs
  • Dermatitis Due to Substances Taken Internally
  • Detoxification Evaluation
  • Diabetes Counseling
  • Diabetes Mellitus, Secondary
  • Diabetes Screening
  • Diabetes Type 1
  • Diabetes Type 2
  • Diabetes With Renal Manifestations
  • Diabetic Evaluation
  • Diabetic Polyneuropathy
  • Diarrhea
  • Difficulty With Walking
  • Dipstick Urinalysis
  • Disability Evaluation
  • Diverticulitis, Intestinal
  • Diverticulosis, Intestinal
  • Dizziness
  • Drug Allergy Testing
  • Dry Skin
  • Dual-Energy X-Ray Absorptiometry (DEXA) Scan
  • Dysentery
  • Dyshydrotic Eczema
  • Dyslexia Assessment
  • Dyslipidemia
  • Dysphagia
  • Dysthymia (Chronic Depression)
  • Dysthymia and Cyclothymia (Mood Disorders)
  • Ear Ache
  • Earwax Buildup
  • Echocardiography
  • Electrocardiogram (EKG)
  • Encounters for Normal Pregnancies
  • Enlarged Prostate (BPH)
  • Enteritis
  • Esophagitis
  • Essential Tremor
  • Evaluation and Treatment of Sleep Disorders
  • Excessive Menstrual Bleeding
  • Excessive Sweating
  • Fecal Occult Blood Test for Colorectal Cancer
  • Fetal Cardiac Screening
  • Fever
  • Fibromyalgia
  • Fungal Nail Infection
  • Gait Abnormality
  • Ganglion Cyst
  • Gas-Bloat Syndrome
  • Gastritis
  • Gastroesophageal Reflux Disease (GERD)
  • Gastroparesis
  • Genetic Screening for Breast Cancer
  • Genital Herpes
  • Genital Warts
  • Geriatric Assessment
  • Gonorrhea Screening
  • Gout
  • Hair Loss
  • Hammer Toe
  • Headache
  • Health Screening
  • Heart Disease
  • Heart Palpitations
  • HeartAware Online Risk Screening
  • Hemorrhoids
  • Hepatitis A
  • Hepatitis A Screening
  • Hepatitis B Virus Screening
  • Hepatitis C Virus Screening
  • Hepatitis Screening
  • Hernia
  • Herpes Simplex Infection
  • Herpes Simplex Screening
  • Herpes Zoster Without Complication
  • Hidradenitis
  • HIV Screening
  • Hives
  • Home Sleep Study
  • Human Papillomavirus DNA Testing
  • Hypercalcemia
  • Hyperkalemia
  • Hyperlipidemia
  • Hypertension
  • Hypogonadism
  • Hypokalemia
  • Hypotension
  • Hypotension (Excluding Maternal)
  • Hypothyroidism
  • Immunization Administration
  • Impairment Rating Evaluation
  • Impetigo
  • Independent Educational Evaluation
  • Indigestion
  • Influenza (Flu)
  • Insomnia
  • Interstitial Cystitis
  • Iodine Deficiency
  • Iron Metabolism Disorders
  • Irritable Bowel Syndrome
  • Itchy Skin
  • Jock Itch
  • Joint Fluid Test
  • Joint Pain
  • Juvenile Chronic Arthritis
  • Lateral and Medial Epicondylitis (Tennis and Golf Elbow)
  • Limb Cramp
  • Limb Pain
  • Limb Swelling
  • Limb Swelling Caused by Fluid Overload
  • Lipid Disorders
  • Low Back Pain
  • Lyme Disease Evaluation
  • Magnesium Metabolism Disorders
  • Malaise and Fatigue
  • Malnutrition
  • Mammography
  • Mastodynia
  • McMurray's Test
  • Melanoma Screening
  • Memory Evaluation
  • Menopausal and Postmenopausal Disorders
  • Menopause Evaluation and Treatment
  • Menstrual Disorders (incl. Dysmenorrhea)
  • Menstrual Migraine
  • Migraine
  • Mineral Metabolism Disorders
  • Mole Evaluation
  • Moles (Benign Skin Lesions)
  • Motion Sickness
  • Muscle Weakness
  • Nail and Nail Bed Infection
  • Nasopharyngitis
  • Nausea
  • Neck Strain (incl. Whiplash Injury)
  • Neurogenic Bladder
  • Nighttime Urination (Nocturia)
  • Noninfectious Gastroenteritis and Colitis
  • Nosebleed
  • Obesity
  • Oral Glucose Tolerance Test
  • Osgood Schlatter Disease
  • Osteoarthritis
  • Osteoarthritis of Ankle and Foot
  • Osteoarthritis of Hand or Wrist
  • Osteoarthritis of Hands
  • Osteoarthritis of Hip
  • Osteoarthritis of Hip and Thigh
  • Osteoarthritis of Knee
  • Osteoarthritis of Shoulder
  • Osteoarthritis of Spine
  • Osteopenia
  • Osteoporosis
  • Osteoporosis Screening
  • Otitis Media
  • Outer Ear Infection
  • Ovarian Cancer Screening
  • Overactive Bladder
  • Overweight
  • Painful Urination (Dysuria)
  • Pap Smear
  • Pap Smear Abnormalities
  • Patch Testing
  • Patellofemoral Pain Syndrome or Knee Pain
  • Peptic Ulcer
  • Perimenopause
  • Peripheral Nerve Disorders
  • Pharyngitis
  • Pinkeye (Conjunctivitis)
  • Plantar Fasciitis
  • Pneumonia
  • Pollen Allergy
  • Polymyalgia Rheumatica (PMR)
  • Polyneuropathy
  • Polyuria
  • Postnasal Drip
  • Postpartum Depression
  • Pre-Operative Evaluation
  • Pregnancy Test
  • Prostate Cancer Screening
  • Prostate Cancer Screening Exam (DRE)
  • Prostatitis
  • Proteinuria
  • Psychiatric Evaluation
  • Psychiatric Evaluation - Child and Adolescent
  • Psychological Evaluation
  • Psychological Evaluations Prior to Bariatric Surgery
  • Purpura
  • Radiculopathy (Not Due to Disc Displacement)
  • Rapid Flu Test
  • Rash
  • Raynaud's Disease
  • Reflux Esophagitis
  • Restless Leg Syndrome
  • Ringworm
  • Rosacea
  • Salivary Gland Stones and Inflammation
  • Scabies
  • Sciatica (Not Due to Disc Displacement)
  • Seborrheic Dermatitis
  • Sexually Transmitted Diseases (STDs)
  • Sexually Transmitted Infections Screening
  • Shingles
  • Shortness of Breath
  • Shoulder Tendinitis and Tenosynovitis
  • Sickle Cell Disease
  • Sinus Bradycardia
  • Sinus Tachycardia
  • Sinusitis
  • Skin Screenings
  • Skin Testing and Screening
  • Skin Ulcer
  • Sleep Apnea
  • Smoking Cessation Counseling
  • Spinal and Postural Screening
  • Sprains and Strains (incl. Muscle Tear)
  • STD Screening
  • Strep Test
  • Strep Throat
  • Stye
  • Swine Flu
  • Symptomatic Menopause
  • Syphilis Screening
  • Tension Headache
  • Testicular Dysfunction
  • Thyroid Goiter
  • Thyroid Screening
  • Tinea Versicolor
  • Tinnitus
  • Tobacco Use Disorder
  • Tonsillitis
  • Transient Ischemic Attack (TIA)
  • Tremor
  • Trichomoniasis
  • Trichomoniasis Screening
  • Trigeminal Neuralgia
  • Tuberculosis Screening
  • Urinary Hesitancy
  • Urinary Incontinence
  • Urinary Stones
  • Urinary Tract Infection (UTI)
  • Urine Pregnancy Test
  • Vaccination
  • Vaginitis and-or Vaginosis
  • Vaginosis Screening
  • VAP Lipid Testing
  • Venous Insufficiency
  • Vertigo
  • Viral Enteritis
  • Viral Hepatitis
  • Viral Infection
  • Vitamin B Deficiency
  • Vitamin B12 Deficiency
  • Vitamin D Deficiency
  • Warts
  • Wellness Examination
  • Wheelchair Evaluation
  • Wheezing
  • Worker's Compensation Evaluations
  • Yeast Infections

Insurance Check

Search for your insurance provider

Dr. McDonald accepts most major insurance plans.

Dr. McDonald has indicated that she accepts most major insurance carriers

Accepted insurance can change. Please double-check when making an appointment.

(629) 219-7914Find providers who accept this insurance

About Me

Care Philosophy

To provide compassionate, continuous, and comprehensive care for all ages, from pediatrics to older age. My focus is on preventative medicine and promoting...Read more

Biography

This physician is accepting telehealth visits. Shannon C. McDonald, MD was born and raised in Reno, Nevada where she attended medical school at the University...Read more

Specialties

  • Family Medicine

Board Certifications

  • Family Practice
  • Family Practice

Education

St. Joseph?s Hospital and Medical Center
Residency Hospital
St. Joseph?s Hospital and Medical Center
Internship Hospital
University Of Nevada School Of Medicine
Medical School

Languages

  • English
  • Spanish

Awards

Frequently Asked Questions

How can I make an appointment with Dr. Shannon McDonald, MD?

Call (629) 219-7914 to make an appointment as a new patient. Click here for more information.

Does Dr. Shannon McDonald, MD offer telehealth services?

Dr. McDonald has indicated that they offer telehealth. Contact the office to check for eligibility for your needs.

Is Dr. Shannon McDonald, MD accepting new patients?

Dr. Shannon McDonald, MD generally accepts new patients on Healthgrades. You can see Dr. McDonald's profile to make an appointment.

Does Dr. Shannon McDonald, MD accept my insurance?

Use the Healthgrades insurance check to verify if Dr. McDonald accepts your insurance.

What are Dr. Shannon McDonald, MD's top areas of care?

Dr. McDonald frequently treats Wellness Examination, Anxiety, and Immunization Administration. See all procedures and conditions Dr. McDonald treats.

Where is Dr. Shannon McDonald, MD's office located?

Dr. McDonald's office is located at 6716 Nolensville Rd Ste 210, Brentwood, TN 37027. Find other locations and directions on Healthgrades.

What languages does Dr. Shannon McDonald, MD speak?

Dr. McDonald speaks Spanish and English. View profile to see all.

Affiliated Hospitals

Dr. McDonald is affiliated with the following hospital. Select the hospital below to learn more.

Learn more about how Healthgrades measuresHospital Quality.

Tristar Southern Hills Medical Center

Nashville, TN

71% Patients that would definitely recommend, 1% higher than the national average