Dr. Shailaja Malhotra, MD
Accepting new patients
Dr. Shailaja Malhotra, MD is a Family Medicine Specialist in North Chesterfield, VA. She is affiliated with medical facilities Johnston-Willis Hospital and Chippenham Hospital. She is accepting new patients and has indicated that she accepts telehealth appointments. Be sure to call ahead with Dr. Malhotra to book an appointment.
Accepting new patients
Telehealth services available
Dr. Shailaja Malhotra, MD
Family Medicine
Primary Health GroupNorth Chesterfield, VA 23236
9460 Amberdale Dr Ste A
Dr. Malhotra's Reviews
Likelihood to recommend Dr. Malhotra
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What went well
- Explained conditions well (102)
- Appointment wasn't rushed (101)
- Listened & answered questions (101)
What could be improved
- Difficult to schedule appointment (5)
- Didn't listen or answer questions (3)
- Didn't trust the provider's decisions (3)
Reply Flag
This was my first appointment with her but she was very attentive and listened to everything I told her and seemed very determined to help me get better.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Mar 19, 2021
Reply Flag
It was my first time seeing a physician in almost ten years, so I had some anxiety going into it. The initial nurse, Dr. Malhotra, and the nurse who took my blood were all very wonderful. Dr. Malhotra eased my nerves concerning my needle anxiety, and I felt listened to and respected. So glad I went here!
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Allie – Mar 03, 2021
Reply Flag
My first experience as a new patient was very pleasant. I was able to address my health issues with my doctor without being interrupted or rushed. I felt like she provided me with great treatment options. I’m looking forward to my next visit.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Tanaya – Nov 10, 2020
Reply Flag
Always a pleasure from the time I enter and made comfortable talking to nurses and doctor. And getting blood work done with no problems she knows what she is doing.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
D Scott – Jul 28, 2020
Reply Flag
I’ve seen Dr Malhotra and Alex Owens for years. The are always on time and friendly. They listen and give advice. I highly recommend them!
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Corrin – Jul 26, 2020
Reply Flag
I Love Dr. Malhotra's way of explaining to you exactly what is going on with your occurring and reoccurring health issues. I have brought my best friend and as recently my husband on board to her friendly staff and her Professional and yet Humble Atmosphere. Don't You Ever Retire Dr. Malhotra!! LOL! Love Ya!
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Carolyn Love Clanton – Jul 18, 2020
Reply Flag
It’s always so great to see Doctor Malhotra,she is a great supporter and listens to all my problems. I love her!very professional and caring.
What went well
No results
What could be improved
No results
IoLine Clarke – Jun 30, 2020
Reply Flag
All the below
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Jun 20, 2020
Reply Flag
Dr. Shailaja Malhotra has been my primary physician for many years. She is a caring professional who always listens to what I say and takes time to discuss any issues, including those that are not medical - never rushing to the next appointment. I feel that she values me as a person, not simply as a patient.
What went well
No results
What could be improved
No results
Jun 13, 2020
Reply Flag
Essentially just a meds check follow up. However, Dr. Malhotra is always extremely thorough and efficient as well as showing genuine concern for her patients. She truly personalizes her care for each patient, never assuming anyone is like anyone else. Highly recommend her!!
What went well
No results
What could be improved
No results
K – Jun 10, 2020
Reply Flag
Dr. Malhotra is a knowledgeable and considerate family doctor. She takes the time to get to know each member of a family and uses that knowledge and relationship to treat each person for their best health.
What went well
No results
What could be improved
No results
Cyndi Rymer – May 27, 2020
Reply Flag
Dr. Malhotra is a great listener. She was timely with our scheduled time which cut down on having to wait during these difficult days. Dr. Malhotra is very considerate and took additional time to discuss my concerns.
What went well
No results
What could be improved
No results
May 04, 2020
Reply Flag
She was very attentive. I didn't feel rushed. The phlebotomist was great taking my blood.
What went well
No results
What could be improved
No results
Sara Garrison – Apr 23, 2020
Reply Flag
Dr. Malhotra has been with my family for years. She is always so kind and listens to your concerns. 100% recommend her to everyone! Best doctor in the country.
What went well
No results
What could be improved
No results
Apr 06, 2020
Reply Flag
Absolutely, hands down fantastic! She never makes you feel like you are less important then the next patient, she takes the time to listen and is just all around one of the best!
What went well
No results
What could be improved
No results
Shari – Mar 21, 2020
Reply Flag
I love Dr. Malhotra. She is knowledgeable and caring. She takes time to answer all my questions. You are definitely not a "number" if she is your family doctor.
What went well
No results
What could be improved
No results
Barbara – Mar 09, 2020
Reply Flag
I love this office! Dr Malhotra actually takes the time to fully listen to me instead of just pushing me out the door like I e had with previous doctors. There is very little wait time to be seen and everyone in this office is amazing!
What went well
No results
What could be improved
No results
Kristel Locklear – Mar 09, 2020
Reply Flag
I have never been disappointed when visiting Dr. M. Be it for a specific problem or just to renew my medications, she always takes the time to listen to my comments or questions and then thoroughly answers my queries. She always asks about my conditions and concerns as relates to my previous visits. I could not ask for a better primary care physician.
What went well
No results
What could be improved
No results
William O – Mar 09, 2020
Reply Flag
Dr. "M" always displays compassion with sound advice for better health with every visit. She makes me feel like a valued human being rather than another number in the health care machine. I am grateful to have her as my physician.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Annie Fry – Feb 25, 2020
Reply Flag
Visit was for twice yearly check up to renew prescriptions, etc. Dr. Malhotra is always cordial and very responsive and interested in how I am doing. I leave the visit feeling good and with a smile on my face. I highly recommend her and the staff
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Melba – Feb 20, 2020