Dr. Sergio F. Rovner, MD

Dr. Sergio F. Rovner, MD

Endocrinology | Male | 51 years old

Academy of Diabetes Thyroid and Endocrine PA
Accepting new patients

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Care Philosophy

Dr. Rovner specializes in Endocrinology and practices in El Paso, TX. He practices at 1 location.

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Dr. Rovner's Experience

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Specialties

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Background Check

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Education

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Memberships & Professional Affiliations

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Visiting Dr. Rovner

Dr. Rovner accepts 9 insurance carriers

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Affiliated Hospitals

Hospital Quality

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Reviewing Dr. Rovner

Dr. Rovner's Review Details
2.3 based on 43 responses
Help millions around the nation find the right doctor by sharing your experience with your doctor.
Key Survey Insights
  • Trustworthiness
     (42)
  • Helpfulness
     (41)
  • Staff
     (40)
  • Scheduling
     (41)
Experience with Dr. Rovner
  • Level of trust in provider's decisions
     (42)
  • How well provider explains medical condition(s)
     (41)
  • How well provider listens and answers questions
     (41)
  • Spends appropriate amount of time with patients
     (41)
Dr. Rovner's Office & Staff
  • Ease of scheduling urgent appointments
     (41)
  • Office environment, cleanliness, comfort, etc.
     (41)
  • Staff friendliness and courteousness
     (40)
  • Total wait time (waiting & exam rooms)
    31 – 45 minutes (37)
Open Full Survey+
El Paso, TX |
I was referred to Dr. Rovner about 8-9 years ago. I have been satisfied with my care.
El Paso tx |
I'm a pretty young guy with some minor health issues. Referred by my Primary for cholesterol issues, very satisfied with staff professionalism and Dr knowledge on my specific issue. Follow up was very thorough and plan for treatment was very easy to understand.
I had called in an appointment and I was told they could treat hotmones. When I arrived, I had to wait for two hours. When I met with the doctor he said there was another endocrinologist closer to me area. I guess because I started asking to many questions about the wait time with his staff. I came back a second time. Instead I was told they rarely prescribe hormones & referred me back to my gynecologist while in the same breathe saying birth control is soo low dose & may not help. Not helpful
in El Paso, TX |
Dr. Rovner went througfh all of my previous labs and imaging procedures with me and spent a considerable amount of time explaining my diagnosis and treatment plan. So far so good. I've read many negative reviews about the office staff's treatment of patients and the long wait times, which was the opposite of my experiences. My only issue was when I made the appointment, for 7:30 am, the staff I spoke to recommended I get there at 7:00 am. The only problem was the office opened at 7:30 am!
in El Paso, TX |
Dr. Rovner was okay. On my second visit I saw the nurse practitioner who could not be bothered to introduce herself. She went through results and when she said a level was high or low she would just look at me like I was supposed to know what she was talking about. In the end when she was ready to leave I had to introduce myself to her to find out who she was. Could have been a clerk for all I knew. Not even an ID. The wait time there is absolutely ridiculous - plan for 3 hrs. Not good.
El Paso, TX |
I've had 2 appointments cancelled on me due to the doctor not being in and had to reschedule them. Unless I'm he first appointment of the day, the wait time is upwards of an hour or more. Several times I've had my vitals taken after an hour to be asked to sit back out in the lobby due to lack of rooms to be seen. They call patients based on raffle tickets instead of names. See quite a few medical reps in and out. Focus on the patient first and the reps second or block out time for them!
in EL PASO |
if you are seen by the doc the service is good. The operation side is horrible. Their phones never work according to the receptionist (Laura). Anytime refills are needed it will take up to weeks to get anyone to help. You are transferred to prescriptions and never speak to anyone. My insurance copy gets no responses from them when authorization forms are sent in! According to Laura, Pearl handles prescriptions and Pearl never returns or answer the phone. This staff shows no empathy.
El Paso, TX |
MY ONLY ISSUE THERE IS THE WAIT TIME I ALWAYS HAVE A MINIMUM WAIT OF ATEAST 2 1/2 TO 3 HRS I UNDERSTAND THAT THERE ARE A LOT OF PATIENTS WITH DIFFERENT COMPLICATIONS BUT I DO SEE A LOT MEDICAL REPS GOING IN AND OUT OF THE OFFICE WHICH I BELEIVE THAT TAKES UP A LOT OF TIME SO I WOULD RECOMMEND SETTING A TIME FOR THEM ONLY WHEN IT DOES NOT INTERFERE WITH THE CLINIC.
in El Paso, TX |
good doctor but you cant call the office no one answers the phone cant get help on medication , no one returns calls
I liked working with him. But 3 hour waits (with two small children) and I'm not even able to get ahold of anyone to cancel.... Sorry, you're obviously too busy to need my business.
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Specialties

  • Endocrinology

Board Certifications

Why It Matters: Dr. Rovner's Board Certifications

Board certification should be one of your top considerations when choosing a doctor. Board certification is an official recognition given to doctors who have met specific requirements set by national medical specialty boards in the... More

  • Diabetes, Metabolism & Endocrinology
  • Internal Medicine

Conditions Treated

  • Abnormal Thyroid
  • Adrenal Gland Diseases
  • Autoimmune Diseases
  • Autoimmune Thyroid Diseases
  • Benign Tumor
  • Bone Disorders
  • Breast Diseases
  • Calcium Metabolism Disorders
  • Cancer
  • Cushing's Syndrome
  • Diabetes Type 1
  • Diabetes Type 2
  • Diabetes With Renal Manifestations
  • Gestational Diabetes
  • Goiter
  • Graves' Disease
  • Gynecomastia
  • Hyperaldosteronism
  • Hypercalcemia
  • Hyperkalemia
  • Hyperlipidemia
  • Hyperparathyroidism
  • Hyperthyroidism
  • Hypoglycemia
  • Hypokalemia
  • Hypoparathyroidism
  • Hyposmolality and Hyponatremia
  • Hypothyroidism
  • Kidney Disease
  • Lipid Disorders
  • Malaise and Fatigue
  • Menstrual Disorders (incl. Dysmenorrhea)
  • Obesity
  • Osteopenia
  • Osteoporosis
  • Overweight
  • Parathyroid (Gland) Disease
  • Parathyroid (Gland) Tumor: Other than Malignant
  • Polycystic Ovarian Syndrome
  • Pregnancy-Related Disorders
  • Proteinuria
  • Testicular Dysfunction
  • Thyroid Cancer
  • Thyroid Disease
  • Thyroiditis
  • Vitamin D Deficiency

Procedures Performed

  • Continuous Glucose Monitoring
  • Diabetes Counseling

Background Check

  • 0
    Malpractice Claims

    No malpractice history found for Texas.

    What is medical malpractice
  • 0
    Sanctions

    No sanctions history found for the years that Healthgrades collects data.

    What is a sanction or disciplinary action
  • 0
    Board Actions

    No board actions found for the years that Healthgrades collects data.

    What are board actions

Education

  • Medical School
    Universidad De Buenos Aires
  • Internship Hospital
    Beth Israel Medical Center
  • Residency Hospital
    Beth Israel Medical Center
  • Fellowship Hospital
    Beth Israel Medical Center

Awards & Recognition

  • Awards & Honors
    • Healthgrades Honor Roll
    What is a recognized doctor
  • Media & Publications

    Dr. Rovner has no media or publications listed.

Languages Spoken

  • English
  • Spanish

Memberships &
Professional Affiliations

Dr. Rovner does not have any memberships or affiliations listed. If you are Dr. Rovner and would like to add memberships or affiliations, please update your free profile.

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Dr. Rovner's experience matches your search based on the following criteria:

  • Based on total number of patients treated over the last 12 months
  • Specializes in Endocrinology
  • Board certified in Diabetes, Metabolism & Endocrinology and Internal Medicine
  • No malpractice claims found
  • No sanctions found
  • No board actions found
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Why Does Experience Matter?

Even specialists specialize. One orthopedic surgeon might do nothing but hip surgeries, while another does nothing but knees. If you want the best possible care, it’s critical to match your medical need with the doctor who truly specializes in treating it.

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Patient Satisfaction Results for Dr. Rovner

Overall Patient Satisfaction Score

Dr. Rovner's Office & Staff

Ease of scheduling urgent appointments
Office environment, cleanliness, comfort, etc.
Staff friendliness and courteousness
Total wait time (waiting & exam rooms)
31 – 45 minutes

Experience with Dr. Rovner

Level of trust in provider's decisions
How well provider explains medical condition(s)
How well provider listens and answers questions
Spends appropriate amount of time with patients