Dr. Serge Jean, MD

Dr. Serge Jean, MD

Ear, Nose, and Throat  |  
Male  |  
Age 55
(27)
Insurances AcceptedSave
Dr. Serge Jean, MD is an ear, nose, and throat doctor who practices in Lakeland, FL. He is 55 years old and has been practicing for 23 years.

1600 Lakeland Hills Blvd

Lakeland, FL 33805

Contact Information

(863) 680-7000

Insurance Accepted

  • Aetna
  • Blue Cross Blue Shield
  • Blue Cross Blue Shield of Florida
  • Cigna
  • First Health (Coventry Health Care)
  • Humana
  • MultiPlan

*Please verify this information when scheduling an appointment.

Learn about Dr. Jean

Be confident in your decisions by checking out your provider's top areas of care, education, patient reviews and more. Learn about finding the right doctor for you

Top Care Areas

new

See how frequently Dr. Jean performs your care needs compared to other doctors.

Broken Nose
very high
more than 96% of peers
Headache
very high
more than 96% of peers
Earwax Buildup
very high
more than 96% of peers

Dr. Jean's percentages are based on the rate of treatment compared to peers nationwide from insurance data. Learn more info about our data and this Top Care Areas component.

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1

Specialties

  • Ear, Nose, and Throat
1

Board Certifications

  • Otolaryngology
    Accredited by: American Board of Otolaryngology*
86

Conditions Treated

  • Abscess
  • Acute Laryngitis
  • Acute Sinusitis
  • Acute Tonsillitis
  • Acute Upper Respiratory Infection
  • All Headaches (incl. Migraine)
  • Allergic Reaction
  • Allergic Rhinitis
  • Autoimmune Diseases
  • Bell's Palsy
  • Black Eye
  • Bone Disorders
  • Brain Disorders
  • Broken Nose
  • Cancer
  • Cholesteatoma
  • Chronic Adenoid Infection
  • Chronic Sinusitis
  • Chronic Tonsillitis
  • Cleft Palate
  • Conductive Hearing Loss
  • Cough
  • Deafness
  • Deviated Septum
  • Dizziness
  • Drooping Eyelids (Ptosis)
  • Dysphagia
  • Ear Ache
  • Ear Disorders
  • Earwax Buildup
  • Enlarged Turbinates
  • Eustachian Tube Dysfunction
  • Eyelid Disorders
  • Facial Fracture
  • Fracture
  • Gastroesophageal Reflux Disease (GERD)
  • Gastrointestinal Diseases
  • Head and Neck Cancer
  • Head or Neck Lump or Swelling
  • Headache
  • Hoarse Voice (Dysphonia)
  • Laryngeal Cancer
  • Laryngitis
  • Larynx Conditions
  • Leukoplakia
  • Lip Cancer
  • Loss of Smell and-or Taste
  • Malignant Bone Cancer of the Skull, Face, and Jaw
  • Maxillary and Malar Fractures
  • Meniere's Disease
  • Nosebleed
  • Oral Cancer
  • Oral and-or Facial Cleft
  • Orbital Fracture
  • Osteosarcoma
  • Otitis Media
  • Outer Ear Infection
  • Parathyroid (Gland) Tumor: Other than Malignant
  • Perforated Eardrum
  • Peritonsillar Abscess
  • Pharyngitis
  • Postnasal Drip
  • Pulmonary Disease
  • Salivary Gland Cancer
  • Salivary Gland Stones and Inflammation
  • Sinusitis
  • Sjögren's Syndrome
  • Sleep Apnea
  • Sleep Disorders
  • Soft Tissue Sarcoma
  • Soft Tissue Sarcoma of Head, Face, and Neck
  • Sore Throat
  • TMJ
  • Throat Cancer (Hypopharyngeal)
  • Throat Cancer (Nasopharyngeal)
  • Throat Cancer (Oropharyngeal)
  • Thyroid Cancer
  • Tinnitus
  • Tongue Cancer
  • Tongue-Tie
  • Tonsil Cancer
  • Tonsillitis
  • Vertigo
  • Vocal Cord Nodule
  • Vocal Cord Paralysis
  • Vocal Cord Polyp

More

Read More
46

Procedures

  • Ablation or Excision of Nasal Turbinates
  • Abscess or Cyst Drainage or Aspiration
  • Abscess or Fluid Incision and Drainage
  • Adenoidectomy
  • Antrostomy and Antrotomy (Sinus Surgery)
  • Balloon Sinuplasty
  • Caldwell-Luc Procedure
  • Cervical Lymph Node Dissection
  • Dacryocystorhinostomy
  • Diagnostic Nasal and-or Sinus Endoscopy
  • ENT Surgery
  • Ear Surgery
  • Ear Tube Placement
  • Ethmoidectomy (Sinus Surgery)
  • Excision of Facial Bone
  • Excision of Parotid, Sublingual, or Submandibular Gland
  • Excision or Destruction of Dentoalveolar Lesion or Tumor
  • Excision or Destruction of Palate or Uvula Lesion
  • Excision or Destruction of Pharynx Lesion
  • Excision or Destruction of Tongue Lesion
  • Frenectomy
  • Glossectomy
  • Head and Neck Surgery
  • Intranasal or Sinus Procedure
  • Laryngoscopy - Laryngotomy - Laryngectomy - Pharyngolaryngectomy - Pharyngectomy
  • Laryngoscopy and Laryngotomy
  • Lip, Excision or Resection
  • Lymph Node Biopsy or Excision
  • Nasal Septum Surgery (Septoplasty)
  • Non-Cosmetic Chemodenervation
  • Nose Plastic Surgery (Rhinoplasty)
  • Paracentesis
  • Parathyroidectomy
  • Perforated Eardrum Repair (Tympanoplasty)
  • Sinus Surgery
  • Sphenoidectomy (Sinus Surgery)
  • Sphenoidotomy (Sinus Surgery)
  • Tear Duct Surgery
  • Thyroid Lobectomy
  • Thyroidectomy
  • Thyroidectomy or Thyroid Lobectomy
  • Tonsillectomy
  • Tracheal Surgery
  • Uvulectomy
  • Vestibule and Floor of Mouth, Excision or Destruction
  • Wound Repair

More

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Background Check

0 Malpractice Claims

No malpractice history found for Florida.

0 Sanctions

No sanctions history found for the years that Healthgrades collects data.

0 Board Actions

No board actions found for the years that Healthgrades collects data.

Education

  • Harvard Medical School
    Medical School | Graduated 1994
  • Johns Hopkins Hospital
    Residency Hospital | Completed

Awards & Recognition

Awards & Honors
  • Healthgrades Honor Roll
Media & Publications

Dr. Jean has no media or publications listed.

Languages Spoken

  • English
  • Spanish

Memberships & Professional Affiliations

Dr. Jean does not have any memberships or affiliations listed. If you are Dr. Jean and would like to add memberships or affiliations, please update your profile.

Dr. Jean's Reviews

Likelihood of recommending Dr. Jean to family and friends
2.4
based on 27 total reviews (13 with comments)
Dr. Jean's Performance
  • Trustworthiness
    GOOD
  • Explains condition(s) well
    GOOD
  • Answers Questions
    GOOD
  • Time well spent
    GOOD
Office & Staff Performance
  • Scheduling
    VERY GOOD
  • Office environment
    EXCELLENT
  • Staff friendliness
    VERY GOOD
  • Average wait time
    10 to 15 minutes
Patient Comments (13)
Tampa, FL |
Dr. Jean met with me in the hospital when I was admitted for severe tonsillitis, i was having complications due to being auto-immune and having a suppressed immune system. He met with me way after hours just to make sure i was alright. He assured me we would need to remove my tonsils and gave me a plan as far are getting rid of the infection prior to surgery. He was kind and compassionate. I met with his practitioner 2 weeks later and was scheduled surgery. My surgery went perfectly. Trust him
Lakeland, FL |
This was the worst experience I have ever encountered with a doctor at Watson clinic. We had a attitude from the start saying that I wasn't referred to him well I pay extra premiums so i don't have to be referred to a specialist I can just choose one Also charge me for things that he did not do would not recommend him at all did not solve any of the issues I had and had
in Lakeland, fl |
Dr. Jean treated my husband while he was in LRMC. Dr. Jean was very informative. He was the first doctor to round on him in the morning and the last to see him in the evening. He is very thorough. He took the time to explain things and answer our questions. We are both very greatful to Dr. Jean as my husband is immunosuppressed and a difficult case to treat. I do regret that we can't continue to see him due to insurance limitations. I would recommend him to everyone needing an ENT.
in Auburndale FL |
Dr Jean is absolutely amazing. I had been seeing a different ENT for 2 years with no answers what so ever to my problem. They just didn't LISTEN to what i was trying to tell them. At a friends recommendation I made an appointment with Dr. Jean, he instantly listened and had an idea of what was going on. He hit it right on and it was no where near what the other ENT was telling me. He is a physician because he truly cares about people and finding the root cause to their issues.
Lakeland, FL |
Rushed, non informative, claimed to have done procedure he did not. did not listen, did not answer issue
in Kissimmee, FL |
I went back to Dr. Jean for a tonsillectomy / adenoidectomy in Sept. 2016 It went flawlessly. I've healed up beautifully and he even trimmed down what was once an unsightly, long, uvula that frequently caused me to gag. I never thought to mention it to him previously, but he caught it and took care of it during surgery. It's perfect now. Four months later, I'm no longer having any of my previous issues. I'm very happy with my results and I've recommended him to my friends. Thank you Dr. Jean!
in Plant City, FL |
Dr. Jean is the WORST doctor I have ever been to at Watson Clinic, which usually has fantastic doctors. He had a bad attitude from the beginning of the visit, acted arrogantly, refused to let me ask questions, and repeatedly asked why I was there. He then snapped at me and said my primary doc was wrong to send me to him. He didn't examine me, look at my scan, or read the report. He said to follow up in a month. I didn't. Instead, I made an appt w/an ENT at another clinic who was SO MUCH nicer.
in Tampa, FL |
He was condescending and short with me. I was referred to him and have since told my referring doctor of the poor treatment I received. I went in with headaches and hoarseness. There was no discussion of what could be wrong, only blindly tossed out options of surgery, sending me to classes to teach me speak with this new voice and then offered to cut out the enlarged lymph nodes in my neck that are part of another condition. Will never go back and would NEVER recommend.
in Lakeland, FL |
I tried asking him questions but all he did was talk over me. It wasn't until I became a bit angry that he stopped interrupting me. I find him impatient and feel he isn't really interested in dealing with whatever concerns you have and lacks bedside manners. I read later that I am not the only one he has done this to. He seemed to be in a hurry which made me feel that I was holding him up from whatever else he had to do. I don't recommend him to anyone.
in Lakeland, FL |
I found Dr. Jean very thorough. He explained, in great detail, what my condition was, options for treatment, and progression of condition if left untreated. I opted for surgery and in this choice Dr. Jean was very thorough in explaining the procedure and the risks. I felt confident in his care and appreciated his staffs care too. Dr. Jean does not have that warm and fuzzy bedside manner some may expect but his knowledge and professionalism made up for that.
in Lakeland, FL |
keep away from this veterinarian . lack of explanation,ignore question,poor communication handling the problem like veterinarian
in Lakeland, FL |
poor comunication,never explain to me about condition ,and no explanation about kind of treatment.ignore question retaliation made charging co-pay after a year because the surgery was canceled
in Mulberry, FL |
Was referred to Dr. Jean by Lakeland Regional ER. First visit was to evaluate my condition. Had a follow up 3days later with his assistant, who could not get my meds right reading them from my records. 1 week later saw Dr. Jean again, the usual office checks were done. No blood work or throat cultures. After looking in my throat Dr. Jean looked at me and said I don't know what's wrong. I want to schedule to scope your throat and lungs and while I'm there take your tonsils I haven't been back!
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Now Accepting New Patients
Dr. Jean accepts 7 insurance carriers
  • Aetna
    Aetna HMO
    Choice Plus POS II
  • Blue Cross Blue Shield
    Blue Card PPO
  • Blue Cross Blue Shield of Florida
    Blue Care HMO
    BlueDental Choice
  • Cigna
    Cigna HMO
    Cigna PPO
    LocalPlus
    Open Access Plus
  • First Health (Coventry Health Care)
    First Health (Coventry Health Care) PPO
  • Humana
    Choice Care PPO
    Select HMO
    Tampa Bay CoreNet
  • MultiPlan
    MultiPlan PPO
    PHCS Network PPO

*Please verify this information when scheduling an appointment.

Hospitals where Dr. Jean has admitting privileges

Lakeland Regional Medical Center
1324 Lakeland Hills Blvd
Lakeland, FL 33805
View Hospital Profile

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