Dr. Scott Knappenberger, MD
Accepting new patients
2790 Clay Edwards Dr Ste 500
Accepting new patients
Telehealth services available
Dr. Scott Knappenberger, MD
Allergy
Meritas Health ENTNorth Kansas City, MO 64116
2790 Clay Edwards Dr Ste 500
Dr. Knappenberger's Reviews
Likelihood to recommend Dr. Knappenberger
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What went well
- Appointment scheduling (18)
- Office environment (18)
- Explained conditions well (15)
What could be improved
- Appointment was rushed (7)
- Didn't explain conditions well (7)
- Didn't trust the provider's decisions (7)
Reply Flag
took my 13 month old there for an issue with her ears, he was very rude to start off with, when he was cleaning out her ears he was sighing the whole time like it was an inconvenience. when we laid her down on the table to clean her ears out she rolled towards me and he grabbed her arm and YANKED her back towards him. I will NEVER recommend anyone to him. the absolute worst doctor I have ever seen. not to mention, he has the bedside manner of a wet sock.
What went well
No results
What could be improved
- Staff wasn't friendly
- Didn't listen or answer questions
Bailey Meador – Jan 29, 2021
Reply Flag
Started seeing Meritas ENT 2016. Switched from other Dr in practice to Knappenberger in 2018. I explained I needed a Dr that would listen to me and thoroughly check my sinus’s each visit. I have been extremely happy with Knappenberger ever since. He is straight to the point with no frills and can come across sometimes as unconcerned. The truth is, he is a very concerned doctor and takes his profession very serious. He always takes time during appointments for treatment and I never feel rushed. I recently had sinus surgery. Due to my work schedule I could only schedule on a day he was going to be gone. So I left thinking I wouldn’t be able to have surgery. I received a phone call several days later saying he would come in for it. Really? I thought that says it all right there. Surgery went well. No pain. I recommend Dr Scott Knappenberger regularly.
What went well
- Appointment scheduling
- Listened & answered questions
What could be improved
No results
Kelly Carpenter – Aug 06, 2020
Reply Flag
Terrible patient manners
Did not listen well
Bordered on being rude.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
What could be improved
- Appointment was rushed
- Didn't listen or answer questions
- Didn't explain conditions well
- Didn't trust the provider's decisions
Barbara Martin – Nov 16, 2019
Reply Flag
I was nervous heading into the process.
I was thoroughly impressed with Dr. Knappenberger from my initial consultation to the septoplasty itself and follow-up. Dr. Knappenberger shared:
1. Why my condition was a problem (deviated septum)
2. What could have caused the problem
3. How the problem was impacting my overall health
4. Options for treating the problem (including risks, percentage of risks and the basis of that information)
The procedure was a success, but I was most taken by the Dr.'s ability to relay clear, fact-based information in an assertive manner - free of hyperbole or room for interpretation by someone who is not a Doctor (me).
I knew exactly what I was up against after every conversation. The procedure was a success. The recovery was better than expected. What more could you ask for?
What went well
No results
What could be improved
No results
Nick Smith – Nov 13, 2019
Reply Flag
I took my 18 month old daughter to see Dr. Knappenberger for the first time for a consult on getting tubes in her ears. He was very professional and took his time with her. My daughter let him look in her ears without hesitation. Dr. K made sure that I was fully informed about the process and what to expect. After she had her hearing test he came back to verify that I had not thought of any other questions. I will be referring everyone to him.
What went well
No results
What could be improved
No results
M.A. in Kansas City, MO – Feb 02, 2019
Reply Flag
Dr. Knappenberger was very professional. Very pleasant. He was very thorough in the examination and explaining cause of my problems and treatment.
What went well
No results
What could be improved
No results
Jan 19, 2019
Reply Flag
I saw him in May of 2017. He was no friendly at all and suggested a procedure I wasn't even having an issue with. Why do you hire doctors like this??
What went well
No results
What could be improved
- Difficult to schedule appointment
- Appointment was rushed
- Didn't listen or answer questions
- Didn't explain conditions well
- Didn't trust the provider's decisions
Kansas City, MO – Oct 01, 2018
Reply Flag
Very rude. Told me a condition that I had been diagnosed by another ENT could not be. Because it wasn't cut, dry and very textbook it couldn't be that. Reading up on my condition by the foundation says that 40% of people do not have the textbook symptoms. Because of other autoimmune issues I have, I have never been textbook. He needs to go back to school and learn his craft and how to be polite.
What went well
No results
What could be improved
- Staff wasn't friendly
- Appointment was rushed
- Didn't listen or answer questions
- Didn't explain conditions well
- Didn't trust the provider's decisions
Kellie in Kansas City, MO – Sep 18, 2018
Reply Flag
This doctor is the reason why I've hated doctors for so long. He was very rude and everything that seemed to be bothering me wasn't a concern for him because I may have sleep apnea. The problems I'm having have nothing to do with if I'm getting enough sleep or not. I don't get enough sleep BECAUSE of these problems that he just decided weren't important. What was important was bashing me about be overweight and that's why I was having my throat issues. Very disappointed I wasted my time!!
What went well
No results
What could be improved
No results
Kansas city – Mar 09, 2018
Reply Flag
I was very thankful for the service he gave to me (removing polyps) but his friendliness towards patients in non-existent. Very dry cut guy and can be rude at times... wouldn't recommend for children.
What went well
No results
What could be improved
No results
Mar 08, 2018
Reply Flag
Had Endoscopic Sinus Surgery 8/23/16 to correct and open blockage from another ENT's work from 15 months prior. Dr. Scott Knappenberger was completely thorough, accurate, offers options, up front about recoup time and process. He and his staff kept in contact with me after the surgery to ensure I was doing well. Wish every physician was like him!!
What went well
No results
What could be improved
No results
Deborah P in Kansas City, MO – Aug 31, 2016