Dr. Saw Aye, MD
Northern California Medical Associates (NCMA)
104 Lynch Creek Way Ste 10 Petaluma, CA 94954Dr. Aye's Reviews
Likelihood to recommend Dr. Aye
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What went well
- Explained conditions well (25)
- Listened & answered questions (25)
- Trusted the provider's decisions (25)
What could be improved
- Appointment was rushed (1)
- Didn't explain conditions well (1)
- Didn't listen or answer questions (1)
Reply Flag
We had our first appointment with Dr. Aye last week and it was an excellent experience. We were a little stressed when our primary care physician closed his practice. We had been patients of his for 14 years and he was terrific but now we had to find a new pcp. We could not have been any more fortunate to become new patients of Dr. Aye. He and his entire staff were outstanding. He listens, he is extremely knowledgeable and has a great personality. We are in good hands.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
F & J – Sep 28, 2020
Reply Flag
Incredible doctor. Listens to your every word. Cares about your emotional and physical health. Came in for a visit for something else mentioned I thought I broke my toe. Immediately he wrote an order for an X-ray. Any other dr. Probably would have made me go to see a foot dr. Or orthopedist first. On the 18 of this month(June2020) I fell and broke my hip. This kind dr. Visited me every day. I highly recommend Dr. Aye. Extremely knowledgeable about more than his field requires. Also when I had an appointment at 10:00 am. I saw him at 10:00. Never waited. Remembered things I had told him previously. Yes they have charts, but he remembered more. Trust him totally with my life. Totally professional. Made me feel cared for.
Unfortunately I’m moving out of state. Will truly miss his expertise and caring!
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Petra Gardner – Jun 26, 2020
Reply Flag
All three of us see Dr. Aye. He's a knowledgeable physician who gives good advice in a way that is both kind and insistent. He cares about his people and he cares about their health and he wants to make sure that his patients have the highest quality of life. It helps that he's got a great sense of humor. I would recommend him to anyone who isn't crazy; I like him too much to recommend some of you to him.
What went well
- Staff friendliness
- Wait times
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Popovic – Jun 23, 2020
Reply Flag
Dr. Aye is a special doctor in every way. He listens, he is gentle and kind and he is very knowledgeable about medicine. He has helped me and my husband numerous times to navigate the waters of pain management and new protocols for old problems. I would recommend Dr. Aye to anyone looking for the best of the best Doctor with time and patience with his patients!
What went well
No results
What could be improved
No results
Mar 30, 2019
Reply Flag
I was looking for a physician when Dr. Umino retired and I was very fortunate to find Dr. Aye. He's excellent in every way and feel extremely comfortable and confident in his abilities as my primary care physician.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Jeff Bernardi in Petaluma, CA – Sep 25, 2018
Reply Flag
Love this guy. Always friendly and positive. Feel very at ease in his care. Wouldn't hesitate a second to refer family or friends. Great office support staff as well.
What went well
No results
What could be improved
No results
JB in Petaluma, CA – Jun 15, 2017
Reply Flag
The phone system for my appointment broke down yesterday, I had to ask next door office receptionist to walk over there to deliver my message. I called again today for confirmation and the phone system is still NOT working, I cannot believe that I could not get to talk to a live person to make an appointment!!
5/26/17
What went well
No results
What could be improved
No results
Castro Valley, CA – May 27, 2017
Reply Flag
Dr Aye is patient center who truly believes in quality care.
What went well
No results
What could be improved
No results
Petaluma, CA – Nov 15, 2016
Reply Flag
From the very first meeting, Dr. Aye has looked at me, listened to me and my concerns, and is comforting and reassuring. He responds to my telephone inquiries or questions in a timely manner , calling me back personally or having his staff respond. I am very pleased that I have him for my doctor and I trust him with my health concerns.
I have recommended several people to him with confidence that they will also be pleased.
What went well
No results
What could be improved
No results
Sandra S. in Petaluma, CA – Sep 09, 2016
Reply Flag
Dr Aye is very attentive to his patents' needs, he is a good listener and spends as much time as needed for his patents. He always accommodates my requests for appointment times and on many occasions called me outside of his office hours. He is very knowledgeable and proscribes treatments that relevant to my condition. He has helped me tremendously to manage my health issues. I have a full trust in Dr, Aye and consider him one of the best doctors I have ever had.
What went well
No results
What could be improved
No results
Stan in Petaluma, CA – Dec 22, 2015