Dr. Saurin Popat, MD
Delaware Medical Group PC
1083 Delaware Ave Buffalo, NY 14209Accepting new patients
Dr. Popat's Reviews
Likelihood to recommend Dr. Popat
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What went well
- Staff friendliness (18)
- Office environment (17)
- Appointment wasn't rushed (16)
What could be improved
- Appointment was rushed (5)
- Didn't explain conditions well (5)
- Didn't listen or answer questions (5)
Reply
We had a great experience at Dr. Popat’s office. He was able to thoroughly explain everything to us and it helped to ease our worries. He performed surgery on our 16 year old son and did an excellent job. This was our sons 3rd surgery and 1st with Dr Popat. We are confident that we received the best care possible. His office staff was awesome also. We are forever thankful.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Oct 22, 2019
Reply
Dr. Popat is a wonderful physician...kind, caring, compassionate and took the time to address all of my questions and concerns.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Dec 06, 2018
Reply
Speaks in a way the everyday person can understand, answers questions, great surgeon, awesome bedside manner; he is a busy guy so it was not so fun to wait 3 months for surgery but I think it was worth the wait
What went well
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Rf in Tonawanda , NY – Jun 04, 2018
Reply
I just had left side thyroid removal with a larger than tennis ball mass 2 days ago. I did lots of checking ... the bottom line ... if you want the top skilled Doctor in WNY cutting your neck ... he is the surgeon !!!!
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Walter in Buffalo, NY – Jun 01, 2018
Reply
I went to Dr. Popat based on a recommendation from an ENT. I was told that Dr. Popat was the best in the Buffalo area, but his office was not easy to work with.
After my original consult I reached-out to Dr. Popat's office three separate times with questions and received no support. I decided to go elsewhere due to Dr. Popat's office lack of patient support - then as proof I made the right decision he banned me from his group's practice.
I strongly recommend going elsewhere if you can.
What went well
No results
What could be improved
- Difficult to schedule appointment
- Office environment
- Staff wasn't friendly
- Appointment was rushed
- Didn't listen or answer questions
- Didn't explain conditions well
Buffalo, NY – Mar 12, 2018
Reply
Excellent. I was made to feel secure and confident that I was receiving the best care possible.
Time proved this to be true.
My sincere thanks.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
michael a. barone in Buffalo, NY – Aug 28, 2017
Reply
Excellent communicator.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Buffalo, NY – May 15, 2017
Reply
On my appt on 10/29 the doctor did little to review my file and said he would copy the treatment plan offered at another hospital.
He spent more time going on a mini-rant about how busy he is now that more people have insurance due to Obamacare than actually considering my case.
Overall, he appears unconcerned about prospective patients and is dismissive of patient concerns.
What went well
- Office environment
- Staff friendliness
What could be improved
- Difficult to schedule appointment
- Long wait times
- Appointment was rushed
- Didn't listen or answer questions
- Didn't explain conditions well
- Didn't trust the provider's decisions
Rachel in Buffalo, NY – Apr 26, 2016
Reply
I have been seeing him for last 5 years. All I can say is all good - Excellent doctor, surgeon and person.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Sue in Buffalo, NY – Apr 06, 2016
Reply
Very Knowledgeable, talented surgeon with a great bedside manner.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
James in Ogdensburg, NY – Mar 02, 2016