Dr. Sarah Jensen, MD
Dermatology |
Female |
Age 50
Dr. Sarah Jensen, MD is a dermatologist in Festus, MO and has been practicing for 15 years. She specializes in dermatology and dermatopathology.Read her story
Insurance Accepted
- Aetna
- Anthem
- Anthem Blue Cross Blue Shield
- Assurant Health
- Blue Cross Blue Shield
- CareFirst Blue Cross Blue Shield
- Cigna
- Coventry Health Care
- First Health (Coventry Health Care)
- + 5 More
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Dr. Jensen's Reviews
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What could be improved
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Dr. Jensen is amazing. I have basically sent all my family members to her for various issues. She is so thorough and caring. She was able to diagnose my issue quickly and prescribe the correct medication. She is very liberal with samples which really helps given the cost of some of these medications. I am impressed with her knowledge and kindness. Will definitely return for any other skin needs and keep sending my family and friends her way.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
D. Hunt – Dec 05, 2020
Trying to get ahold of this office has been a nightmare. When I finally got someone on the phone, after leaving numerous messages with no call back, I got an appointment. The spot I went in for turned out to be Actinic Keratosis. I was prescribed some ointment that burnt the spot away.
I tried to make an appointment for follow up but again dealt with not being able to get anyone on the phone. When I finally connected with someone from the office I was told that they were only doing virtual visits. I called my insurance to see if this was covered and was told Telehealth service was covered. I then went through the calling every day until I finally got ahold of someone in office and asked if they use Telehealth services. The person on the phone told me they use something like Teledoc but never told me the name of it. I was put on hold and then hung up on a few minutes later. At this point I decided it was time to find a new Dermatologist. I found a new one and they are 100%
What went well
- Staff friendliness
What could be improved
- Difficult to schedule appointment
- Office environment
- Long wait times
- Didn't listen or answer questions
- Didn't explain conditions well
- Didn't trust the provider's decisions
Anonymous – Nov 25, 2020
Dr Sarah is so sincere and kind! She’s walked me through skin cancer and always treats me like I’m her only patient. I HIGHLY recommend her!
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Tammy Allison – Sep 05, 2020
I have been seeing Dr. Jensen for about 8 years now for severe eczema and acne. She has been truly wonderful and has prescribed a couple different medications that changed my quality of life for the better. She will send prescriptions to certain pharmacies that will give you the best price for the medication and also finds prescription coupons to help offset out of pocket costs for medications. Her office staff is friendly and responsive as well. I will continue to see her for as long as she continues to practice!
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Apr 09, 2020
first time patient, not very responsive to my concerns, felt like she was rushing to get on to the next patient, not a complete exam, staff was ok, told me to order my prescriptions from Prugen, wasn't impressed with their service at all. Most likely won't be back!
What went well
No results
What could be improved
- Difficult to schedule appointment
- Appointment was rushed
- Didn't listen or answer questions
- Didn't trust the provider's decisions
Mar 06, 2020
Very caring and compassionate! Dr. Jensen as well as her staff take the time to explain a procedure. Everyone is friendly and professional. I always recommend Dr. Jensen to my friends and family.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Sep 20, 2019
Rude staff. Messed up prescription.
What went well
No results
What could be improved
- Difficult to schedule appointment
- Office environment
- Staff wasn't friendly
- Appointment was rushed
- Didn't listen or answer questions
- Didn't explain conditions well
- Didn't trust the provider's decisions
Aug 22, 2019
A very good person and doctor but really needs to slow down when she does her examination. My last two visits I was there less than 5 minutes. More attention to detail, especially when it comes to the skin.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
What could be improved
- Appointment was rushed
Aug 08, 2019
The staff were caring and kind. Really a great group. Dr. Jensen did beautiful for on my lips and mouth. It really looks lovely and I love wearing color on my lips.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Judith Moody in Las vegas , NV – Aug 30, 2018
I had my first appointment with Dr. Jensen today and she is very kind, personable and professional. She addressed all of my concerns and made me feel at ease. Her staff are very friendly as well.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Valerie in Festus, MO – Jun 08, 2017
I had to have two things removed from my face and she made it very painless I think she's a wonderful doctor and Irecommend her highly
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Cindy Mahler in Ste genevieve, MO – Apr 08, 2017
I read all the reviews of this Dr before I decided to book my first appt. some reviews were not nice. I found Dr Jensen to be very informative on treatment in all aspects such as Insurance and how they work . Some Drs don't have a clue and she was very nice, not at all what I expected from what others wrote. So far I am very happy with my treatment !
Yes, I will recommend her in the future.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Anna England in Oak Ridge – Apr 06, 2017
I visited this office after seeing many other doctors for my skin issues. I was so happy to have someone who knew what she was doing and someone who treated me as a person. I will be back and also have told many friends and family about this office. From the front desk check in, to nursing, to the doc--this place is top notch. I am so happy I found this office in my neighborhood. What a local gem!
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Anna L. in St Louis, MO – Jan 11, 2017
Dr. Jensen is very down-to-earth and listens to your concerns/questions. She doesn't try to push "product" on you; however, her office is fully equipped for any of your needs. The staff was equally as friendly. The appointment time was kept to within 5 minutes of schedule (awesome!) And the office/exam room was spotless. I would highly recommend Dr. Jensen for any dermatology needs.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Beth V in Crystal City, MO – Nov 15, 2016
Dr. Jensen and her staff are extremely courteous and professional! I am very pleased with her and her staff and I would highly recommend this practice.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Lroth in DeSoto, MO – Nov 02, 2016
Started seeing Dr.Jensen when she was in ST. Louis and have continued with her now in Festus. She is very caring and patient and would highly recommend her to my friends and family.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Kathy in Crystal City – Nov 02, 2016
Thank you for these comments. We appreciate any...Read More
Nicest and kindest Doctor I have ever been to for treatment, her staff is very courteous and efficient. I have also referred other people to her and they all think highly of this Doctor. My wife also sees this Doctor and we both have the same opinion of her.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Fred Juncker in Festus, MO – Oct 22, 2016
It is easy to provide care to such kind and...Read More
I FEEL LIKE SHE DID'T WANT TO LISTEN TO WHAT I HAD TO SAY AS A PATIENT SHE WAS VERY RUSHED IN AND OUT OF THE EXAM ROOM
What went well
- Staff friendliness
What could be improved
- Long wait times
- Appointment was rushed
- Didn't listen or answer questions
- Didn't explain conditions well
- Didn't trust the provider's decisions
St Louis, MO – Sep 30, 2016
I am sorry you didn't feel heard and felt hurried...Read More
poor at best, long wait, short visit
What went well
No results
What could be improved
- Difficult to schedule appointment
- Office environment
- Staff wasn't friendly
- Long wait times
- Appointment was rushed
- Didn't listen or answer questions
- Didn't explain conditions well
- Didn't trust the provider's decisions
Don Koen in cancel appointments for Monika & me out of Country – Sep 16, 2016
Hope you might reconsider our office for your...Read More
Called to make appt which took 4 weeks to get in. Waited 4 weeks when staff canceled the appt the day before. Took another 4 weeks to get in. I sat in the waiting room for 45 minutes before getting back to a room. Once in a room I saw an assistant. She gave me a paper shirt to put on and said the dr. would be in shortly. I waited another 45 minutes before Dr. came in. She was in the room 5 minutes. I did leave with recommendations and a Rx for my issues, just had to wait a really long time.
What went well
No results
What could be improved
- Difficult to schedule appointment
- Staff wasn't friendly
- Long wait times
- Appointment was rushed
- Didn't explain conditions well
Joanna in Festus, MO – Jun 23, 2016
Unlike other specialties, we are able to get...Read More
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