Dr. Santi Rao, MD

Orthopedic SurgeryMale

Dr. Rao
Accepting new patients

Calfornia Spine Care

2291 Pacheco St Concord, CA 94520

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Dr. Santi Rao, MD is a Orthopedic Surgery Specialist in Concord, CA and has over 49 years of experience in the medical field. He graduated from Armed Forces Medical College, Maharashtra University Of Health Sciences medical school in 1972. He is affiliated with medical facilities such as John Muir Health, Concord Medical Center and John Muir Health, Walnut Creek Medical Center. He is accepting new patients. Be sure to call ahead with Dr. Rao to book an appointment.

Dr. Rao's Reviews

Likelihood to recommend Dr. Rao

4.3

Based on 17 ratings

5 Stars
82.3529411764706%
(14)
4 Stars
0%
(0)
3 Stars
0%
(0)
2 Stars
0%
(0)
1 Star
17.647058823529413%
(3)
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How likely are you to recommend
Dr. Rao?
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What went well
  • Appointment wasn't rushed (15)
  • Explained conditions well (15)
  • Listened & answered questions (15)
What could be improved
  • Difficult to schedule appointment (3)
  • Appointment was rushed (2)
  • Didn't explain conditions well (2)
RecentHighestLowestMost Helpful
Reply Flag
Dr. Rao is kind, thoughtful, professional and not in a hurry to recommend surgery. I have seen him a three times over the last few years and he always has ideas to relieve my discomfort and so far they have all worked. If I can avoid surgery I will and thats OK with him. I so appreciate his listening to my wants and concerns and helping to find a solution sans surgery. Thank you Dr Rau
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Jan 13, 2021
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Reply Flag
Dr. Rao is heaven-sent. I prayed so hard to find the right doctor to help me with pain from spinal stenosis. Upon meeting him and experiencing his gentleness and kindness, I knew he’s the answer. Through surgery and post operative clinic visits, he displayed the same level of caring, compassionate and empathy. God bless you, Dr. Rao and May you continue to care for patients who suffer from spine problems for more years to come. Forever grateful. Estela Gapas
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Estela Gapas – Jul 29, 2020
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Reply Flag
Over the past 30 years, I've undergone three spinal surgeries and been treated by more than a dozen primary care physicians, specialists and surgeons for treatment of serious back problems I've suffered since I was 12-years-old. They were all excellent physicians, but none came close to having the empathy, expertise and professionalism that Dr. Rao provides. He's truly the kindest, best informed, and most communicative physician from whom I've ever received care. His active listening skills are extraordinary. Dr. Rao's staff is likewise top tier. It's a delight to work with Amber, Patricia and Natalia, each of whom is efficient, accurate and altogether pleasant. If you're seeking a neurosurgeon for yourself, a family member or a friend, you'll receive no finer care than that provided by Dr. Rao and his staff.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Dave P. – Sep 07, 2019
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Reply Flag
Dr. Rao is a compassionate, well-informed, and excellent surgeon.
What went well
No results
What could be improved
No results
1 person found this helpful
Helpful
Sacramento patient in Davis, CA – Jan 27, 2019
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Reply Flag
Dr. Rao is one of the most compassionate caring doctors I have ever met. He truly cares about you, and works hard to find a solution for you. I thought I was going to need another spine surgery, and Dr. Rao suggested I try a cortisone shot first. It was a miraculous how my pain went away. It has changed my life for the better, and no invasive surgery! I also witnessed Dr. Rao with an elderly patient. He was so compassionate and caring with her. He eased her anxiety right away. #1
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Christine C in Vacaville, CA – Sep 20, 2018
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Reply Flag
Dr. Rao is a very good doctor. I have enjoyed my visits with him. I would give him 5 stars, but for one of his assistants, Amber, who is very unprofessional. She misheard me one day, we argued about it, now she has a really poor attitude. I have left 2 voicemails to schedule an appt., after likely having my call screened, but I am still waiting for a call back. I guess I will need to go into the office to speak with the doctor directly, which is probably what she ears.
What went well
  • Office environment
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
Helpful
Brandon in Vallejo, CA – Sep 15, 2018
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Reply Flag
Dr. Rao has performed surgery two times (Different Problems) with very successful results. I would not go to any other Back/Spine Surgeon. I trust him emphatically.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Dennis Jones in Vallejo , CA – Aug 21, 2018
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Reply Flag
Dr. Rao performed my back surgery in 2003. He was very professional and personal in the diagnosis and treatment of my problem, and in helping me to understand the process and what to expect afterward. Since that time, I have had no major issues with my back (except the occasional self inflicted exertion). I highly recommend Dr. Rao to anyone who suffers from back pain and wants results.
What went well
No results
What could be improved
No results
4 people found this helpful
Helpful
Scott Lee in San Luis Obispo, CA – Jul 27, 2017
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Reply Flag
I had my first appointment with Dr. Rao yesterday. I have been through double back surgeries and multiple doctors to find help. I have to say Dr. Rao completely gave 100% of his time and attention to me . His caring manner helped to ease my anxiety. I deeply believe Dr. Rao is an amazing person and Doctor. I am looking forward to starting a plan he put together for me. Even after the appointment was over, he asked me if I would like to try accupunture for some relief. There is hope!!
What went well
No results
What could be improved
No results
2 people found this helpful
Helpful
Anne O'Donovan in Walnut Creek, CA – May 04, 2017
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Reply Flag
I had a car accident that caused me to hurt my back. Dr. Rao is so caring and has a great bedside manner. He does everything he can to help you. His staff is always willing to help you!
What went well
No results
What could be improved
No results
2 people found this helpful
Helpful
Eileen Gaffney in Pittsburg, CA – Oct 07, 2016
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About Me

Care Philosophy

Our goal is leave nothing undone, for your relief.

It is after all, about you and your life.

We will offer a comprehensive diagnosis,...
Read more

Biography

This whole process is about YOU, not us! And you are not feeling too well right now.

Our commitment to you =

We will do whatever possible to get you the best health care!

Specialties

  • Orthopedic Surgery
  • Orthopedic Spine Surgery
  • Physical Medicine & Rehabilitation Pain Medicine

Education

1982
City Hosp Germany
Fellowship Hospital
1981
University Of Southern California
Fellowship Hospital
1980
State University of New York Health Science Center-Brooklyn
Residency Hospital
1976
Muhlenberg Hosp
Internship Hospital
1972
Armed Forces Medical College, Maharashtra University Of Health Sciences
Medical School
1972
Armed Forces Med Coll
Undergraduate School
University of Pune / Armed Forces Medical College
Undergraduate School
,

Languages

  • English
  • Hindi
  • Spanish

Memberships & Affiliations

  • California Orthopaedic Association, Member

Frequently Asked Questions

What other Orthopedic Surgery Specialists practice nearby?

Click here to compare with other Orthopedic Surgery Specialists.

What are Dr. Santi Rao, MD's top areas of care?

Dr. Rao frequently treats Low Back Pain, Back Pain, and Radiculopathy (Not Due to Disc Displacement). See all procedures and conditions Dr. Rao treats.

Where is Dr. Santi Rao, MD's office located?

Dr. Rao's office is located at 2291 Pacheco St, Concord, CA 94520. Find other locations and directions on Healthgrades.

What languages does Dr. Santi Rao, MD speak?

Dr. Rao speaks Spanish, Hindi, and English. View profile to see all.

Does Dr. Santi Rao, MD offer telehealth services?

Dr. Rao has not yet indicated whether they offer telehealth services. Please contact the office to check for availability/eligibility.

How can I make an appointment with Dr. Santi Rao, MD?

Find contact information here to make an appointment.

Experience and Background Checks

Experience
Background

Background Check

No malpractice claims found for California
No disciplinary actions found for the years we collect data
No board actions found for the years we collect data
Learn more about background checks

Experience Check

Check Dr. Rao's experience treating your condition or procedure

Dr. Rao's Top Procedures and Conditions

Treatment Frequency
Low Back Pain
very high
very high

Treatment Frequency

Dr. Rao treats Low Back Pain more than 96% of his peers

Dr. Rao treats this condition more than 96% of his peers

Back Pain
high
high

Treatment Frequency

Dr. Rao treats Back Pain more than 92% of his peers

Dr. Rao treats this condition more than 92% of his peers

Radiculopathy (Not Due to Disc Displacement)
high
high

Treatment Frequency

Dr. Rao treats Radiculopathy (Not Due to Disc Displacement) more than 92% of his peers

Dr. Rao treats this condition more than 92% of his peers

Rating Includes other areas of care:

  • Brachial Neuritis
  • Neuritis
  • Neuritis With Brachial Predilection
  • Optic Neuritis
  • Peripheral Neuritis
  • Polyneuritis
  • Radiculitis
  • Ulnar Neuritis
  • Vestibular Neuritis
Hide other areas of care

Dr. Rao's conditions and procedures:

  • Arthritis of the Elbow
  • Autoimmune Diseases
  • Back Pain
  • Bone Disorders
  • Bursitis
  • Carpal Tunnel Syndrome
  • Cauda Equina Syndrome
  • Cervical Spine Myelopathy
  • Chronic Neck Pain
  • Chronic Pelvic Pain
  • Complications of Joint Prosthesis
  • Degenerative Disc Disease
  • Dural Repair or Other Spinal Cord Repair
  • Enthesopathy of Hip (incl. Trochanteric Bursitis)
  • Epidural Block, Facet Blocks
  • Fracture
  • Herniated Disc
  • Herniated Disc Surgery
  • Intervertebral Disc Disease
  • Kyphoplasty, Percutaneous
  • Lamina Procedures (incl. Laminectomy, Laminoplasty, Laminotomy)
  • Laminoforaminotomy
  • Limb Pain
  • Low Back Pain
  • Lumbar Spine Fracture
  • Lupus
  • Musculoskeletal Function Test
  • Myelopathy
  • Myofascial Trigger Point Injection
  • Neck Muscle Strain
  • Nerve Block, Somatic
  • Nerve Root Injury and Plexus Disorders (incl. Pinched Nerve)
  • Neuroplasty
  • Osteoarthritis
  • Osteoarthritis of Ankle and Foot
  • Osteoarthritis of Hip
  • Osteoarthritis of Hip and Thigh
  • Osteoarthritis of Spine
  • Pathological Spine Fracture
  • Percutaneous Vertebroplasty
  • Periacetabular Osteotomy
  • Peripheral Nerve Block
  • Peripheral Nerve Disorders
  • Post-Laminectomy Syndrome
  • Radiculopathy (Not Due to Disc Displacement)
  • Resection or Ablation of Bone Tumor, Partial or Complete Resection of Bone, Debridement of Bone
  • Sacrum Disorders
  • Sciatica (Not Due to Disc Displacement)
  • Scoliosis
  • Spinal Compression Fracture Repair
  • Spinal Cord Injury
  • Spinal Cord Stimulation
  • Spinal Fusion
  • Spinal Nerve Block
  • Spinal Reconstructive Surgery for Deformities
  • Spinal Stenosis
  • Spine Deformities
  • Spine Disorders
  • Spine Fractures, Traumatic
  • Spondylitis
  • Spondylolisthesis
  • Spondylosis
  • Sprains and Strains (incl. Muscle Tear)
  • Steroid Injection
  • Thoracic Spine Fracture
  • Trigger Point Injection
  • Upper Back Pain

Insurance Check

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Dr. Rao accepts

Accepted insurance can change. Please double-check when making an appointment.

(925) 691-1700

Dr. Rao accepts the following insurance:

Aetna
Aetna HMO
Choice Plus POS II
Benesys
Blue Cross Blue Shield
Blue Card PPO
Blue Cross Blue Shield of California
Advantage Preferred DirectAccess Plus PPO
Blue Cross Blue Shield of California PPO
Select Plus HMO
Blue Shield of California
Access Plus Savenet
Basic PPO
Local Access Plus HMO
CareFirst Blue Cross Blue Shield
HealthyBlue 2.0
HealthyBlue Advantage
Cigna
Cigna PPO
LocalPlus
Open Access Plus
Commercial Insurance Company
First Health (Coventry Health Care)
First Health (Coventry Health Care) PPO
Health Net
Medicare Advantage PFFS
Humana
Choice Care PPO
MultiPlan
MultiPlan PPO
PHCS Network PPO
Tricare
UnitedHealthCare
Choice Plus POS
Navigate HMO
Navigate POS
Options PPO
United Healthcare

Locations

Calfornia Spine Care

California Spine Care2291 Pacheco St Concord, CA 94520
1

Affiliated Hospitals

Dr. Rao is affiliated with the following hospitals. Select a hospital below to learn more.

Learn more about how Healthgrades measuresHospital Quality.

John Muir Health, Concord Medical Center

Concord, CA

75% Patient Experience Rating, 6% higher than the national average

8 Awards Received

Award Highlight: Patient Safety Excellence Award™ (2021)

John Muir Health, Walnut Creek Medical Center

Walnut Creek, CA

76% Patient Experience Rating, 7% higher than the national average

11 Awards Received

Award Highlight: Joint Replacement Excellence Award™ (2021)

Saint Francis Memorial Hospital

San Francisco, CA

61% Patient Experience Rating, 8% lower than the national average

3 Awards Received

Sutter Delta Medical Center

Antioch, CA

61% Patient Experience Rating, 8% lower than the national average

5 Awards Received

Sutter Solano Medical Center

Vallejo, CA

67% Patient Experience Rating, 2% lower than the national average