Dr. Russell Gilchrist, DO
Pain Medicine•Male•Age 50
Accepting new patients
Hickory Orthopaedic Center
214 18th St SE Hickory, NC 28602Dr. Russell Gilchrist, DO is a Pain Medicine Specialist in Hickory, NC and has over 24 years of experience in the medical field. He graduated from Philadelphia College of Osteopathic Medicine medical school in 1997. He is affiliated with medical facilities Catawba Valley Medical Center and Frye Regional Medical Center. He is accepting new patients and has indicated that he accepts telehealth appointments. Be sure to call ahead with Dr. Gilchrist to book an appointment.
Dr. Gilchrist's Reviews
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What went well
- Staff friendliness (74)
- Trusted the provider's decisions (73)
- Explained conditions well (71)
What could be improved
- Appointment was rushed (6)
- Didn't listen or answer questions (5)
- Long wait times (5)
Reply Flag
Good
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Barry Devine – May 12, 2021
Reply Flag
Dr.Gilchrist is always understanding ,patient and assuring. I would recommend him to anyone with confidence.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Mary – May 07, 2021
Reply Flag
Dr.Gilchrist treated me like I mattered. He gave me alot of imformation and made me feel comfortable.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Alice Hamilton – May 04, 2021
Reply Flag
I had a shoulder injection this visit. Dr. Gilchrist explains what he will be doing or is doing throughout the procedure. The Dr. and staff work very well together and these visits go very smoothly and quickly. Any questions are always answered. At the regular office visits Dr. Gilchrist has always listened to any questions I have and gives answers that I understand and always explains what he plans to do. Dr. Gilchrist is very conscientious to treat my pain adequately while keeping doses at a minimum so I won’t have dependence issues. I feel very fortunate to have Dr. Gilchrist as my provider. The staff at this office is caring and both front desk and check out are staffed well with competent workers and there is seldom a wait at either. The person making procedure appointments or scheduling other tests has always made those appointments soon and at a convenient time for my schedule.
What went well
- Appointment scheduling
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
V Green – Apr 30, 2021
Reply Flag
Dr.Gilchrist is awesome. He takes the time to talk me through the procedures to alleviate my fears and nervousness. I love him!
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Dee See – Apr 28, 2021
Reply Flag
Dr. Gilchrist is very professional and courteous with his patients. His explanation of recommended procedures are well communicated. During medical procedures, he thoroughly explains each step performed.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Gail Roscoe – Apr 24, 2021
Reply Flag
Very knowledgeable in his field and takes the time to listen
What went well
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Apr 24, 2021
Reply Flag
Dr Gilchrist listens and evaluates with warmth and professionalism. He has addressed and treated my osteoporosis and arthritis until I am now able to be manageably pain free.
What went well
- Appointment scheduling
- Staff friendliness
- Listened & answered questions
- Trusted the provider's decisions
What could be improved
No results
Caroline Marcum – Feb 19, 2021
Reply Flag
I absolutely loved him! Very knowledgeable and professional but also listens to my questions and concerns and explained then well to me! He definitely is my orthopedic doctor from now on!
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Joshua – Feb 03, 2021
Reply Flag
He is a caring and compassionate, knowledgeable, passionate physician. I would recommend him to future clients.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Mrs. Wyke – Jan 31, 2021
Reply Flag
Dr Gilchrist took time to listen to my concerns and answer my questions. He has managed my issues so I have improved quality of life. He is a great doctor!
What went well
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Tanya – Jan 30, 2021
Reply Flag
Dr Gilchrist listens to your problem and along with you works on a cure
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Tim Lowrance – Jan 28, 2021
Reply Flag
The doctor was somewhat short almost as I was beneath him, did not ask give me if I had questions but this is the way our health care system has gotten to be. 22 years serving my country 10 years as a professional firefighter/medic and people that are trained to help you have learned to make you feel inadequate almost as you are a waste of their time
What went well
- Wait times
What could be improved
- Staff wasn't friendly
- Appointment was rushed
William Phoenix – Jan 24, 2021
Reply Flag
Dr Gilchrist is a caring and professional person. He has always treated me with respect. He explains my condition and treatment in a way that I can make informed decisions. I trust him in treating my condition.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
David Watson – Jan 23, 2021
Reply Flag
All I have to say is that Dr. Gilchrist and all his staff are incredible! The whole entire staff are professional, courteous, and kind. I would definitely recommend Dr. Gilchrist to anyone who is seeking a doctor who cares and listens to you.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Joshua Hernandez – Jan 17, 2021
Reply Flag
Yes he does a very good job. Very quit person but does explain everything you need to know. Will answer any question you ask.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Jan 11, 2021
Reply Flag
Was very easy to get in and out of the office. CDC procedures were followed. Felt very safe while there. Dr. Gilcrest is a very personable and easy to talk to about your visit. He is very interested in finding and giving you all the options for you and your treatment. Goes over all the pros and cons and leaves the choices to you. I would highly recommend him to my family and friends. My mother went to him and was always very complimentary of how he treated her and she had a lot of nice things to say about him. I trust his judgement and have not been disappointed with any of treatments that I have gotten from him.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Rodney McRary – Oct 30, 2020
Reply Flag
A good doctor to go to for pain management
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
chris benfield – Oct 26, 2020
Reply Flag
Dr Gilchrist is professional and caring. He has managed my lower back pain caused by severe arthritis for over five years without oral medication. Highly recommend Dr Gilchrist for pain management.
What went well
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
- Difficult to schedule appointment
Glenda – Oct 05, 2020
Reply Flag
Staff friendly and helpful. Dr Gilchrist explains each step of shot injection.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Feb 14, 2020