Dr. Roger Hiser, MD
Cartersville Medical Group - Cartersville Internal Medical Associates
962 Joe Frank Harris Pkwy SE # 104 Cartersville, GA 30120Dr. Hiser's Reviews
Likelihood to recommend Dr. Hiser
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What went well
- Trusted the provider's decisions (67)
- Explained conditions well (66)
- Appointment wasn't rushed (65)
What could be improved
- Long wait times (5)
Reply Flag
Dr Hiser is always very nice and listens to me patiently. He always tries his best to address all of your problems. I don't think I could trust any other Doctor the way I do him.
What went well
No results
What could be improved
No results
Martha Jane Bennett – Dec 20, 2019
Reply Flag
Visit was outstanding as always. The staff is excellent and Diana and Tracy do a great job! Dr. Hiser is always very thorough and is a very good diagnostician. I am very pleased with the practice and would not consider going anywhere else.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Jeff M. – Dec 12, 2019
Thank you for the kind words, Jeff! We are so...Read More
Reply Flag
Dr. Hiser is an exceptional doctor. He takes the time to listen to a patient’s story. I recommend him to anyone looking for a doctor. I feel lucky enough to have been with him for the past twenty years.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Karen in Cartersville , GA – Nov 30, 2019
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Reply Flag
Dr Hiser is wonderful. He truly cares for his patients and takes time with them. He will certainly refer you to a specialist if you need one. He stays on top of bloodwork and the needs of his patients. He has treated my family for decades. He has a calming, encouraging manner and will guide you through the most difficult situations. His diagnosis is always spot on. His staff, especially Diana and Traci are exceptional as well.
What went well
No results
What could be improved
No results
Connie Mitchell-White – Nov 21, 2019
Thank you for your review. We value our...Read More
Reply Flag
Excellent
What went well
- Appointment scheduling
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Danny – Nov 04, 2019
Dr. Hiser's Reply – Flag
Thank you for the kind review, Danny!
Reply Flag
Dr. Hiser is personally interested in his patients and is easy for me to communicate with during our visits. I love his demeanor and I would recommend him highly for your personal physician.
What went well
No results
What could be improved
No results
Don Startup – Oct 20, 2019
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Reply Flag
I consider Dr Hiser to be a friend as much as my physician. I feel he looks after all my medical concerns with diligence.
What went well
No results
What could be improved
No results
Aaron Tesch – Sep 30, 2019
Dr. Hiser's Reply – Flag
Thank you for the kind words, Aaron!
Reply Flag
As always, staff and Dr. Hiser are always the best. Informative, courteous, attentive, professional putting me as a patient at ease, listening to my concerns and always asking if I have questions or concerns.
I have been a patient of Dr. Hiser’s for many, many years. My trust in him is completely that he takes my health as a top priority.
I have recommended him many times in the past and will continue to do so in the future.
Thank you Dr. Hiser and your staff for the always great awesome service.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Jimmy Wynn – Sep 28, 2019
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Reply Flag
Very professional and personable. Everyone listens well and answers in an understandable, compassionate fashion.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Jill – Sep 20, 2019
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Reply Flag
I was extremely pleased with my visit to Dr. Hiser's office. His staff is professional and helpful. Dr. Hiser went over my medical history and answered my many questions concerning specific health concerns. His manner is caring and concerned about the individual. I was not just a number, but a person. I highly recommend Dr. Hiser. His office staff followed up with a telephone call to discuss my results from lab tests and discussed my options. I chose him because of the numerous recommendations from one of my present specialist, friends and family who were all very pleased with Dr. Hiser and his entire staff. I am thankful to be one of his patients because I know he will use all his skills and training to help me when and if needed.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
SUSAN STEPHENS – Aug 31, 2019
Reply Flag
Why not recommend Dr. Hiser. When you have the best, you want that for your family and friends. Not only is he a caring doctor, he is great at diagnosing a problem then recommending treatment. His nurses, Tracy and Deanna, are wonderful to work with. They make each patient feel special and are willing to listen to your concerns.
I have been a patient of Dr. Hiser for 15+ years and have always left his office feeling that my issues had been resolved.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Mary L Shaw in Cartersville , GA – Jul 27, 2019
Thank you for your review, Mary! We value our...Read More
Reply Flag
Listens to our concerns and answers all of our questions. My wife and I are lucky to have him. He's a gem.
What went well
No results
What could be improved
No results
Johnny Godfrey – Jul 27, 2019
Thank you for the kind words, Johnny! Dr. Hiser...Read More
Reply Flag
I have been a patient of Dr. Hiser for several years. Even though I have moved and it now takes me over an hour to get to his office, I continue to see Dr. Hiser for my routine health visits. He has always been a very caring and thorough doctor. He takes the time necessary to explain things so that I understand why he orders certain tests. I will continue to make the drive to his office because he is that good!!!
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Rosemarie Smith – Jul 20, 2019
We appreciate you trusting us with your care! We...Read More
Reply Flag
Dr. Hiser is a wonderful doctor. Tracy and Diana are always helpful and willing to go the extra mile! Love that office!
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Christy – Jul 20, 2019
Thank you for recognizing our awesome staff! We...Read More
Reply Flag
Dr. Roger Hiser has been my physician ever since his practice opened in Cartersville. He took on the responsibility of replacing a physician who was beloved by everyone, which is a daunting task for a doctor. From the first time I met Dr. Hiser, I knew he was someone special, and he's been my doctor from that day on. Compassion is lacking in some areas of medicine, but if I had one word to describe Dr. Hiser, it is, indeed compassion. He makes me smile. He listens attentively. We always have a laugh or two or three about life and what's going on. My life is in his hands, and for that I am grateful. He has seen me at my best and my worst, and he's guided and cared for me each and every time. By the grace of God, my visits most of the time are 'well visits', but when I'm sick, he's there for me. The staff are wonderful. My 3 sisters(who I recommended him to) and I call Dr. Hiser our "Team Doctor" . . .and he delights in the fact that we call him that. A good man, indeed.
What went well
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Martha Parris Wellsandt – Jul 18, 2019
We are so fortunate to have such wonderful...Read More
Reply Flag
Last week, I was in an emergency situation at my primary care doctor’s office and I would like to take this opportunity to sincerely thank Dr. Roger Hiser and his staff at Cartersville Medical Group for their kindness and concern for me.
Their actions went far above & beyond the call of duty; with a waiting room full of patients, Dr. Hiser decided to roll me personally to the hospital in a wheelchair from his office to the ER, which was a few blocks away after realizing an ambulance would take too long.
After taking me in through the ER back door, Dr. Hiser waited until I was situated as nurses readied a room for me.
I feel this mention is truly not adequate enough to express my gratitude and appreciation for everything Dr. Hiser and his staff did for me that day, I feel, as a patient getting this kind of personal attention from their doctor is pretty rare these days.
I thank them from the bottom of my heart.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
SuzanK in Ellijay – Jun 26, 2019
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Reply Flag
Dr. Hiser is extremely professional, approachable, knowledgeable, and empathetic. I feel he truly has my best interests at heart and he is working to help me improve my health.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
- Long wait times
Cartersville, GA – Jun 24, 2019
Thank you for taking the time to leave your...Read More
Reply Flag
caring about your health
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
- Long wait times
David Givens in cartersville, GA – Jun 06, 2019
Dr. Hiser's Reply – Flag
We do indeed care about your health! Thank you!
Reply Flag
Good doctor but chronically over an hour late for appointments. I understand it on occasion, but he is late EVERY single time. My time is valuable too!!!!!
What went well
No results
What could be improved
No results
May 16, 2019
Thank you for the honest feedback. We are...Read More
Reply Flag
I always look forward to follow-up visits and share my various medical issues. Dr.Hiser takes the time to listen and explains things that are easy for me to understand. When I have been ill Dr.Hiser always has the answers and solution prescribes what is right and in 17 years my wife and I have never had an issue with any diagnosis, He was very helpful in finding me a spine surgeon after I received a questionable diagnosis from another surgeon. I can't thank Dr. Hiser enough for his quality health management for both my wife and myself. I have recommended several of my friends to Dr.Hiser and they are very pleased.
What went well
No results
What could be improved
No results
May 12, 2019
Thank you for taking the time to leave your...Read More