Dr. Roberta Krueger, MD
Roberta L. Krueger, MD
7922 Ewing Halsell Dr Ste 240 San Antonio, TX 78229Accepting new patients
Dr. Krueger's Reviews
Likelihood to recommend Dr. Krueger
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What went well
- Explained conditions well (44)
- Listened & answered questions (44)
- Office environment (44)
What could be improved
- Difficult to schedule appointment (6)
- Didn't explain conditions well (5)
- Didn't trust the provider's decisions (5)
Reply Flag
I have gone to Dr. Krueger for over 10 years and she has always amazed me with how patiently she listens to all concerns and then explains things in a manner that is easy to understand. She truly is a doctor that cares and wants the best for her patients.
What went well
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Erika – Apr 13, 2021
Reply Flag
Dr. Krueger and her staff are warm, attentive, and informative and provide a wealth of experience and assurance that makes me feel like I have the best team looking out for me and providing the very best care. The addition of a nurse practitioner, Gretchen Trautmann, has only enhanced the experience and support I get as a patient of nearly 15 years.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
- Long wait times
Angela W Murphy – Apr 07, 2021
Reply Flag
Terrible experience. Long wait times, even if you get there early, unhelpful staff, short time with the doctor and was also interrupted during my appointment with her, no communication with patients did not recieve a single call from them( also long hold time on the phone, was on hold for 15 minutes once and they hung up on me then I called back and was on hold for another 25 minutes), had to call to find out they want to schedule my surgery for a month away, I'm in so much pain I can't got to work I can't wait a month! My mom was referred to this doctor but after my experience I'm going to tell her not to bother. What a waste of time and money, glad I canceled my surgery.
What went well
No results
What could be improved
- Difficult to schedule appointment
- Office environment
- Staff wasn't friendly
- Appointment was rushed
- Didn't listen or answer questions
- Didn't explain conditions well
- Didn't trust the provider's decisions
Oct 30, 2020
Reply Flag
This will be my second appointment, first time I only saw the nurse but I was supposed to get a sonogram and I guess the staff didn'tt communicate that with her so I had to wait almost an hour after my appointment to get it done, spent almost 2 hours at the Dr office. Now for this appointment I got here even earlier hoping the wait time would be cut down but no, got here at 1040 for an appointment at 11 and I'm still waiting at 1135. I'm sure the Dr is nice but plan on waiting for an hour to see her.
What went well
- Listened & answered questions
- Explained conditions well
What could be improved
- Difficult to schedule appointment
- Office environment
Oct 26, 2020
Reply Flag
I was referred here by a friend who said she loved Dr.K. I called to make an appt, the lady who answered the phone was not friendly, and was borderline rude. I Ignored the bad first impression and made the appt anyway. I showed up 20 minutes early to fill out paperwork and anything else that was needed. Not counting that I was early, I still waited at least 30 mins, b4 asking when it would be my turn, lady at the front looked around and said I would be next. I sat there another 10 mins till the other nurse came out and called a lady who got there after me (it was just the 2 of us waiting) When I asked the nurse to just cancel my appt. after 40 mins of waiting,she said, They are about to call you!
Over 1 hr of waiting, what a waste of my time, especially when I missed work. i was going in for a issue I was having, and I still rather have canceled that appt and go somewhere else. Im sure the doctor and NP are great, but if their staff is like that. Well I'd rather not be seen.
What went well
No results
What could be improved
- Staff wasn't friendly
YEGC – Sep 02, 2020
Reply Flag
Dr. Krueger has been my doctor for more that 25 years and she has done EVERYTHING to/for me and my wife Deborah to include delivering our gorgeous daughter Marina. She is so good at her job that she goes in and sees you and already knows what she needs to do! Way to GO Dr. Krueger! We Love you! We have "COMPLETE" faith in you! Don't ever stop being "SO AWESOME"!
What went well
No results
What could be improved
No results
Michelle & Deborah – Jun 12, 2020
Reply Flag
Amazing bedside manner by her and the staff. They are all so kind and take the time to listen carefully and explain everything!
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Jun 10, 2020
Reply Flag
Very disappointing that she is not accepting Medicare plus a supplement insurance.
What went well
No results
What could be improved
No results
E Garcia – Mar 24, 2020
Reply Flag
I would defiantly refer a woman to Dr. Krueger! I see her once a year for my annual exam and at other times if something come up and Dr. Krueger is always helping me with what ever my issue is and answers questions and gives advice I can use and relate to. I very much value her as a physician and I can really tell she cares about me, so I know she cares for her patients! Thank you Dr. Krueger and thank you to your staff also for always helping me and also for just being good people to deal with.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
What could be improved
- Long wait times
- Didn't explain conditions well
- Didn't trust the provider's decisions
Cynthia A. Davies – Feb 24, 2020
Reply Flag
Dr. Krueger is a fabulous dr. I transferred to her office at about 20 weeks along with a high risk pregnancy. I have a heart condition, and she was the only physician out of a long list I talked to that would accept me. She has experience that allows her to confidently and skillfully care for most any pregnancy and yet I know she would not hesitate to refer me to a specialist if she felt there was an issue that needed further attention. I am now halfway through my second pregnancy with her and cannot recommend her highly enough. I rarely have to wait (and when I do, it’s not usually very long) to be seen and yet when she comes in, she knows me by name and spends time with me answering questions and explaining things when needed. I also appreciate that she will never order or pressure into more tests than are absolutely necessary. Her staff is great and the office is nice and maintained. You can’t go wrong with Dr. Krueger and staff.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
What could be improved
No results
MMP – Feb 11, 2020
Reply Flag
Any time I visit Dr. Krueger, I come away feeling like I've spoken to a family member. She is a great listener and explains things thoroughly. She has been my doctor since the later 1990's. When I have been worried about something, she has always put my mind at ease. I thank her and her awesome staff members. They are awesome. So efficient and responsive. Again, visits feel like family.
What went well
No results
What could be improved
No results
Glenda Kanady – Nov 21, 2019
Reply Flag
Everybody knows that gynecology exams are not the most comfortable, to say the least! However, Gretchen, the Nurse Practitioner, is kind, very gentle, and professional. She was not in any rush, making sure all my questions were answered. Kudos to Dr. Krueger for hiring someone of such high caliber to assist her! Although I was not seen by Dr. Krueger, she was highly recommended to me by my daughter, who swears by her. Additionally, Dr. Krueger was named a 2018 Top Doctor in Texas!
What went well
No results
What could be improved
No results
Apr 16, 2019
Reply Flag
Very good doctor . Answers all of our questions promptly and easy going person. I felt am at safe hands and very grateful to her for making my delivery smooth and successful.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
umadevi – Aug 20, 2018
Reply Flag
Best dr ever Dr Krueger completed a difficult task on me with out cutting me open ! Did not take easy way out !Very compassionate gentle and sincere! She really knows her stuff! Forever grateful to her !
What went well
- Appointment scheduling
- Office environment
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
- Long wait times
Brenda Ramos – May 29, 2018
Reply Flag
I was referred to Dr. Krueger over 10 years ago. She was there to deliver my two boys and to provide support and comfort for two of my miscarriages. She had always been very sweet with a lot of energy. I have frequently referred my co workers to her.
What went well
No results
What could be improved
No results
Marisol J. in San Antonio, Yexas – Feb 28, 2018
Reply Flag
Dr. Kruger is amazing! She has a long wait time, but that should be a good thing! Shows you how many people adore and admire her work.
She's very helpful and gives great advice and answers to all your questions. Like I said, the wait is worth it.
What went well
No results
What could be improved
No results
Alexis in San Antonio, TX – Dec 22, 2016
Hi Alexis!
Thank you for the positive review! I...Read More
Reply Flag
Dr. Krueger is a very kind and loving Doctor. She takes her time explaining things to you in a manner that you can understand. The office staff has always been friendly and the wait time has usually been great.
What went well
No results
What could be improved
No results
Laura Denton in San Antonio, TX – Sep 20, 2016
Hi Laura!
We appreciate the positive feedback!...Read More
Reply
I started to have abnormal bleeding & called to see if I should be worried. When I talked to her, she basically scolded me for calling her 2 days before the end of the yr, which is a busy time for them b/c of insurance. I understand they were swamped, but I was concerned about what was happening. They were short with me and didn't really answer questions I had. It would've gone better if she kindly said it didn't seem to be an emergency and she'd call back in a few days.
What went well
No results
What could be improved
No results
C.E. in San Antonio, TX – Jan 21, 2016
Reply Flag
Dr. Roberta is the kindest, sweetest and of course professional gynecologist I've ever had. I cringe at the thought of her ever retiring. I found her on this website and wanted to provide my feedback.
What went well
No results
What could be improved
No results
Amy in Live Oak – Jan 20, 2016
Thank you for your kind words! I genuinely...Read More