Dr. Robert Terrill, MD
Sonoma Skin Works
8600 Gaylord Pkwy Ste 1 Frisco, TX 75034Accepting new patients
Dr. Terrill's Reviews
Likelihood to recommend Dr. Terrill
Leave a review
How likely are you to recommendDr. Terrill?(Select your rating)
What went well
- Staff friendliness (223)
- Trusted the provider's decisions (223)
- Office environment (221)
What could be improved
- Didn't trust the provider's decisions (13)
- Appointment was rushed (12)
- Didn't listen or answer questions (11)
Reply Flag
Dr. Terrell is very professional, competent and nice. The same is true of his office staff. It's a pleasure to visit their facility.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Mar 12, 2021
Reply Flag
Dr. Terrill is very kind and compassionate. He made me feel at ease and explained the process to me as performed.
What went well
- Appointment scheduling
- Office environment
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
LRGIRL1025 – Mar 04, 2021
Reply Flag
I have been going to Dr Terrill for more than 20yrs. He has always explained what he's doing and asks if I have any questions or concerns. The entire staff working there are postive and genuinely nice. He now sees my wife and our children and I definitely would recommend him.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Dwight Bookout – Mar 02, 2021
Reply Flag
He and his staff are the best...our favorite for over 25 years!??
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Mar 02, 2021
Reply Flag
Dr Terrill is very professional, and knowledgable. He is the best dermatologist in North Dallas.
What went well
No results
What could be improved
No results
Feb 23, 2021
Reply Flag
He is always thorough, and NEVER mashes me wit more than 10 minds MAX
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Jan 14, 2021
Reply Flag
Dr. Terrill and his staff greet you with a smile. He has a sincere interest in your concerns. He took the time to answer any questions I had.
Several members of my family see him as well. We are all pleased with the personalized care and the expertise that comes with his many years of practice.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Jennifer – Jan 05, 2021
Reply Flag
Dr Terrill and his staff did an excellent job; from scheduling to treatment to checkout. They always exceed my expectations!
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Dec 16, 2020
Reply Flag
Called on short notice and receptionist worked diligently to find earliest available appointment. Short wait, clear diagnosis and convenient scheduling for follow up.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Dec 12, 2020
Reply Flag
Great service & no waiting time. Dr was awesome ??
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Explained conditions well
What could be improved
No results
Dec 12, 2020
Reply Flag
Dr. Terrill is very thorough. Your visit with him is not rushed and on time and he is very polite.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Trusted the provider's decisions
What could be improved
No results
Paul Smith – Nov 20, 2020
Reply Flag
Dr. Terrill is very sweet and listens to your concerns. He provides great patient care. I would definitely recommend him.
What went well
- Trusted the provider's decisions
What could be improved
No results
Nov 14, 2020
Reply Flag
I've been going to Dr. Terrill for fifteen years and he and staff have been terrific.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
John Kessler – Oct 28, 2020
Reply Flag
The staff is super friendly and it is a beautiful facility! I’ve been going to Dr. Terrill for years and have recommended him and Jenny to my family and friends.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Oct 01, 2020
Reply Flag
Had a follow up with Dr. Terrill and was happy once again with the office and his service!
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
LaShonda Woolfolk – Sep 10, 2020
Reply Flag
Saved my life after one Doctor misdiagnosed my skin cancer and my wife made me go to Dr. Terrill. He found three melanoma and saved me from a very serious threat.
What went well
- Staff friendliness
- Listened & answered questions
- Trusted the provider's decisions
What could be improved
No results
Richard Rollins – Sep 01, 2020
Reply Flag
Nicest doc in town and a wonderful staff!
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Aug 28, 2020
Reply Flag
I called to see about getting in earlier appointment and they were able to get me in two hours later because they had a cancellation. Dr. Terrill and his staff were great as usual and had me taken care of quickly.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
LaShonda Woolfolk – Aug 22, 2020
Reply Flag
Dr. Terrill and his staff are professional, friendly, and accommodating. Dr. Terrill took the time, after his initial assessment, to ask if I had any other questions and/or concerns; and took the time to answer my questions and explain, in "plain English" what was occurring.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Aug 01, 2020
Reply Flag
It's like being in a family setting with Dr. Terrill and his staff. Always on time, and always a warm welcome from everyone at his clinic.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Michael Thompson – Jul 23, 2020