Came to the office to get blood work ordered by Dr. Nichols. I waited in line for quite a while when I was told I had to pay first before they would take my blood. After I paid, the regular phlebotomist was gone so I saw a different nurse. He took my blood but (as I later learned) never sent the blood to the lab and it spoiled and was not checked. Later after moving I had that blood work done at a new office. It turns out my PSA was very high and I have an aggressive prostate cancer. That would have been caught much earlier if they didn't hassle me over a pre-payment on lab work and the lab work had been completed. I had never missed a payment with this office.

He has been my primary care for six years and cannot recommend more highly.