Dr. Robert Nason, MD
ENT Specialists of Austin
1401 Medical Pkwy Ste 207 Cedar Park, TX 78613Accepting new patients
Dr. Nason's Reviews
Likelihood to recommend Dr. Nason
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What went well
- Office environment (22)
- Appointment scheduling (21)
- Appointment wasn't rushed (21)
What could be improved
- Didn't trust the provider's decisions (5)
- Appointment was rushed (4)
- Didn't explain conditions well (4)
Reply Flag
I was so incredibly disappointed with his lack of empathy, his inability to let me finish a sentence, and his indifference in forming an opinion when I was seeking a second opinion. I do not recommend this doctor.
What went well
No results
What could be improved
- Didn't listen or answer questions
- Didn't explain conditions well
- Didn't trust the provider's decisions
Christina Fajardo – Apr 07, 2021
Reply Flag
I waited for an hour and then Dr Nason was rude and dismissive when he finally came into the room to see me. He clearly wasn't interested in helping me. It was like I was a bother.
What went well
No results
What could be improved
- Appointment was rushed
- Didn't trust the provider's decisions
Oct 09, 2020
Reply Flag
My Son was referred to Dr. Nason 6 weeks ago as he has extreme fatigue and been unable to stay awake. He was rude, asked why we were there and what he could do and why he hadn't done a sleep study first. He didn't even exam my son at all. Said he would send a referral. He never sent a referral for study, ignored follow-up calls, and after sleep study he has obstructive sleep apnea and needs to see an ENT! So we wasted 5 weeks of Caleb being homebound to go back to an ENT. I will not be going back there and this is 2nd time recently my referring dr has seen this and she will not be referring. I'm very upset and disappointed.
What went well
No results
What could be improved
No results
Upset Parent – Mar 12, 2020
Reply Flag
It was great. I had my septum fixed and everything went well. Great surgeon.
What went well
No results
What could be improved
No results
Jan 20, 2020
Reply Flag
Fantastic doctor who is extremely knowledgeable and very personable. His staff are friendly, proficient and very professional. I highly recommend Dr Nason for any ENT problems you may have.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Jul 20, 2019
Reply Flag
My visit to Dr. Nason was first-class from start to finish. The office staff was courteous and professional and I was called to the examination room in just a couple of minutes. The nurse was pleasant and efficient. Dr. Nason took the time to address all my questions and carefully explained non-surgical options for my complaint--something no other ENT has done for me. My only complaint? I should have seen him years earlier.
What went well
No results
What could be improved
No results
Jack Phelps in Georgetown, TX – Jan 30, 2018
Reply Flag
Dr. Nason saved my husbands life from Stage IV throat cancer. After 5 minutes of meeting him in an ER he had to deliver the bad news and he did it in the most compassionate way you could image. He got us into treatment in record time and then performed his surgery. We are a year out and I still can not say enough about his skill and compassion. Our family just loves him. We are forever connected and I would recommend him to anyone!
What went well
No results
What could be improved
No results
Liz P in Austin, TX – Apr 22, 2016
Reply Flag
After waiting for months for a pediatric ENT in Corpus to see our 11 year old we were told his condition was severe and needed immediate surgery.
When they went to book his surgery it was for 2 months out and the dr could only do part at that time - then in a few months we would do another. I decided to get a 2nd opinion and went to Dr. Nason who was so highly recommended. He had us in his office quickly - CT scan done and surgery scheduled within 1.5 weeks. Extremely confident in him!
What went well
No results
What could be improved
No results
G Family in Rockport, Tx – Feb 29, 2016
Reply Flag
I would highly recommend Dr. Nason to family and friends. He cares about his patients on a personal level and really LISTENS to his patients and it is hard to find a doctor of his caliber and expertise. Most importantly, he does what is best for his patient. You will get the best care with Dr. Nason and he works hard to get the right diagnosis and treatment plan that will be best for you! If anyone in my family needs an ENT, he is my only choice! His assistant, Jennifer, is wonderful!
What went well
No results
What could be improved
No results
Gordon Darst in Cedar Creek, Texas – Feb 10, 2016
Reply Flag
Doctor Robert nason is the best doctor I've ever had, he has the most beautiful smile that draws you in. He's awesome in a lot of ways but most of all he's reassuring and attentive to his patients, I just had thyroid surgery and it was a success he told me after having the surgery things would be a whole lot better. And he was absolutely right!! I'm now able to do what I was unable to before, which is keeping food down and stabilizing my weight I'm now stronger then ever!!! Thanks doctor nason.
What went well
No results
What could be improved
No results
Natalie kemp in Waco, TX – Feb 05, 2016
Reply Flag
Great experience. He made an accurate diagnosis and took the time to explain the treatment options and the reasons for them. We discussed risks and benefits. It's just obvious that he cares.
What went well
No results
What could be improved
No results
Austin, TX – Jan 16, 2016
Reply
Dr. Nason was very good at telling me what I already knew. I scheduled an appt. with him was because he had such open availability & I needed to see a doctor for my ear ASAP. The front office was great but I was the first 1st appointment of the day & I saw him walk in 30 minutes after my scheduled appt. He had me do tests and came with the same diagnosis (cant wait to see that bill). I would never recommend Dr. Nason to anyone, the he was unable to help with ANYTHING or how to avoid recurrence.
What went well
No results
What could be improved
No results
NOT SATISFIED in Austin, TX – Dec 28, 2015
Reply
Due to billing issues cannot recommend. Tried since July to determine issue they claimed check sent in May to their office never received. A second check was sent in July and cashed. In early Oct the first check from May was cashed as well. Numerous attempts to call business manager & email resulted in no returned check or calls. Seems impossible to reach a real person for a problem that has existed since May to the end of Dec.
What went well
No results
What could be improved
No results
R.C. Thomson in Liberty Hill, TX – Dec 24, 2015