Dr. Robert Matlack, MD

Child & Adolescent PsychiatryMaleAge 52

Dr. Matlack

Fayetteville Psychiatric Assocs

2587 RAVENHILL DR Fayetteville, NC 28303

Make an Appointment

(910) 323-1543

Dr. Robert Matlack, MD is a Child & Adolescent Psychiatry Specialist in Fayetteville, NC and has over 25 years of experience in the medical field. He graduated from The Brody School Of Medicine At East Carolina University medical school in 1996. Be sure to call ahead with Dr. Matlack to book an appointment.

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Experience and Background Checks

Experience
Background

Background Check

No malpractice claims found for North Carolina
No disciplinary actions found for the years we collect data
No board actions found for the years we collect data
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Experience Check

Check Dr. Matlack's experience treating your condition or procedure

Dr. Matlack's Top Procedures and Conditions

Treatment Frequency
Anxiety
very high
very high

Treatment Frequency

Dr. Matlack treats Anxiety more than 100% of his peers

Dr. Matlack treats this condition more than 100% of his peers

Bipolar Disorder
normal
normal

Treatment Frequency

Dr. Matlack treats Bipolar Disorder more than 84% of his peers

Dr. Matlack treats this condition more than 84% of his peers

Autism
normal
normal

Treatment Frequency

Dr. Matlack treats Autism more than 78% of his peers

Dr. Matlack treats this condition more than 78% of his peers

Dr. Matlack's conditions and procedures:

  • ADHD and-or ADD
  • Adjustment Disorder
  • Anxiety
  • Autism
  • Bipolar Disorder
  • Dysthymia (Chronic Depression)
  • Dysthymia and Cyclothymia (Mood Disorders)
  • Major Depressive Disorder
  • Post-Traumatic Stress Disorder (PTSD)
  • Psychiatric Evaluation
  • Psychosis Due to Mental Illness
  • Psychotherapy and Psychophysiological Therapy (incl. Biofeedback)
  • Schizoaffective Disorder
  • Schizophrenia
  • Schizophreniform and Schizoaffective Disorder

Insurance Check

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Dr. Matlack accepts

Accepted insurance can change. Please double-check when making an appointment.

(910) 323-1543

Dr. Matlack accepts the following insurance:

Aetna
Aetna HMO
Choice Plus POS II
Ambetter
Superior Health Plan
Anthem
National (BlueCard) PPO
Blue Cross Blue Shield
Blue Card PPO
CareFirst Blue Cross Blue Shield
HealthyBlue 2.0
HealthyBlue Advantage
Cigna
Cigna HMO
Cigna PPO
LocalPlus
Open Access Plus
First Health (Coventry Health Care)
First Health (Coventry Health Care) PPO

Dr. Matlack's Reviews

Likelihood to recommend Dr. Matlack

2.2

Based on 22 ratings

5 Stars
27.272727272727273%
(6)
4 Stars
0%
(0)
3 Stars
0%
(0)
2 Stars
9.090909090909092%
(2)
1 Star
63.63636363636363%
(14)
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How likely are you to recommend
Dr. Matlack?
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What went well
  • Wait times (9)
What could be improved
  • Long wait times (3)
RecentHighestLowestMost Helpful
Reply Flag
I like Dr. Matlack. I would recommend him. However, the staff doesn’t know what they are doing. They need additional training, especially in this type of medical office. It is difficult trying to get an appointment. They don’t tell you all pertinent information. When I tried to make an appointment before my insurance ran out, the individual acted like they could care less. I was told he didn’t have any appointments and did not do telemedicine. I find out today that, he has been doing telemedicine since COVID started. Today is the first time I got someone on the phone that acted like they cared, because I have been going through withdrawals all weekend. I am on a medication that I have been on for 10 years. It is not a medication that you can just stop taking.
What went well
No results
What could be improved
No results
Helpful
Jul 27, 2020
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Reply Flag
best doctor ive seen yet don't listen to the other reviews he is a great doctor
What went well
No results
What could be improved
No results
Helpful
Mar 27, 2020
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Reply Flag
He does not care about his patients. Horrible doctor. He triple books appointments so that is why he is always rushing the patient out in five minutes. He does not care about the patients. He has seen over 60 patients in a day. That is impossible to do during a normal shift. All he cares about is money.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Office environment
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
Helpful
Feb 24, 2020
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Reply Flag
If I could leave zero stars, I would. I have tried for over a month to get in touch with Dr. Matlack regarding my mother's care and still have not heard from him. My mother was treated at his practice, now called Best Day, in Raleigh and her medication manager, Kat, mismanaged her medications resulting in two hospitalizations one the last month. I have health care POA and had signed forms to talk with my mother's doctors and reached out multiple times leaving detailed messages about my mother's care, medication history, diagnosis, etc. No calls back, no real evaluation, no history requested from her previous, long-time psychiatrist. My mother is now suffering from paranoia, delusions and command hallucinations. I don't think that Dr. Matlack ever even saw her and instead put her care in the hands of an inexperienced medication manager who is incompetent. I am reporting this doctor and this practice to the state medical board.
What went well
No results
What could be improved
  • Didn't trust the provider's decisions
4 people found this helpful
Helpful
A. Myers – Jul 17, 2019
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Reply Flag
If I could leave less than one star I would. Does not get to know the patient at all. Asked a few general questions every appointment such as have you felt like hurting yourself? Or other people? Took blood pressure and pushed us out of the door with scripts. Stay away if your child needs help! Far far away!
What went well
No results
What could be improved
No results
5 people found this helpful
Helpful
Fayetteville, NC – Aug 20, 2017
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Reply Flag
He is an awesome and caring doctor ?????
What went well
No results
What could be improved
No results
Helpful
Gwen Satterfield in Hope Mills NC – Jul 06, 2017
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Reply Flag
Please don't use this person who claims to be a psychiatric doctor. He's nothing but a pill pusher who cons parents into believing that he knows what's best for the children. The drugs he pushes on kids turns them into having medical problems that are detrimental to their health. Please get second and third opinions before you trust this place. I wouldn't bring my pets to him let alone my family.
What went well
No results
What could be improved
No results
4 people found this helpful
Helpful
Memphis, TN – May 16, 2017
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Reply Flag
Over sensitive for this profession. Got sensitive over a comment and said I was abusive. Would NOT recxomemd this man for anything, especially one's paychy. Bad experience.
What went well
No results
What could be improved
No results
4 people found this helpful
Helpful
Fuquay Varina, NC – Apr 26, 2017
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Reply Flag
He was my daughter's psychiatrist for months. She tried to commit suicide after he put her on new medication. I called to let the office know, (mostly because I knew that no matter the circumstance, they would charge me if she didn't show for her next appointment) and they very cheerfully thanked me for calling and said they would let him know. Then the person answering hung up. Although I gave my number and asked to be called, we never heard from him again.
What went well
No results
What could be improved
No results
1 person found this helpful
Helpful
Fayetteville, NC – Apr 14, 2017
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Reply Flag
He helped much with son. Good listening. Busy place. Best I have seen yet.
What went well
No results
What could be improved
No results
Helpful
Oxford, MS – Feb 05, 2017
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Reply Flag
A spouse for a current (soon to be former) patient. Dr Matlack has not taken into consideration spouses medical needs. After numerous attempts and releases signed he refuses to request spouses previous medical records. This has led to him changing my spouses medication to Rx's that are new and very expensive. Even after years of successful response to medication Dr Matlack even stated he may be doing more harm than good. Concerned for spouses safety!
What went well
No results
What could be improved
No results
3 people found this helpful
Helpful
Fayetteville, NC – Apr 16, 2016
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Reply Flag
Well I was new to the area and I looked for a new psychiatrist in town for ADHD HELP for my family. At first I was kind of alarmed because he talked really fast, but that was understandable knowing the fact that he always had many patients waiting, Busy professionals in general talk really fast, because they know what they talk about and time is so valuable! So do not think he is not humanitarian enough with you,he is there doing the best he can to serve everyone in town.We love the new meds!!!
What went well
No results
What could be improved
No results
3 people found this helpful
Helpful
ADHD Pateitnt in Fayettville,NC – Apr 05, 2016
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Reply Flag
RUN AWAY.Son is high-functioning autistic-I asked for referral for OT/ABA.He said my son didn't need it & only wanted to talk about meds.After I pressed, he said he would make a referral to the Haymount Institute for therapy. Never listenedSix months & nothing, and then at an office visit he suggested my son get ABA and OT and surprise! He had just hired someone who did that. Checked with Haymount Institute and referral was never made.Priority is $, NOT your child.He should have license revoked.
What went well
No results
What could be improved
No results
8 people found this helpful
Helpful
Cynthia in Fayetteville, NC – Jan 14, 2016
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About Me

Biography

Dr. Robert Matlack, MD is a Child & Adolescent Psychiatry Specialist in Fayetteville, NC and has over 25 years of experience in the medical field. He...Read more

Specialties

  • Child & Adolescent Psychiatry

Board Certifications

  • Child & Adolescent Psychiatry
  • Psychiatry

Education

E Carolina University School Of Med
Residency Hospital
Pitt Co Mem Hospital
Residency Hospital
1996
The Brody School Of Medicine At East Carolina University
Medical School

Awards

Frequently Asked Questions

Does Dr. Robert Matlack, MD accept my insurance?

Use the Healthgrades insurance check to verify if Dr. Matlack accepts your insurance.

What are Dr. Robert Matlack, MD's top areas of care?

Dr. Matlack frequently treats Anxiety, Bipolar Disorder, and Autism. See all procedures and conditions Dr. Matlack treats.

Where is Dr. Robert Matlack, MD's office located?

Dr. Matlack's office is located at 2587 RAVENHILL DR, Fayetteville, NC 28303. Find other locations and directions on Healthgrades.

Does Dr. Robert Matlack, MD offer telehealth services?

Dr. Matlack has not yet indicated whether they offer telehealth services. Please contact the office to check for availability/eligibility.

How can I make an appointment with Dr. Robert Matlack, MD?

Find contact information here to make an appointment.

Locations

Fayetteville Psychiatric Assocs

Best Day Psychiatry and Counseling PC2587 RAVENHILL DR Fayetteville, NC 28303
1

Michelle R Gilmore, FNP

Michelle R Gilmore, FNP609 Attain St Ste 101 Fuquay Varina, NC 27526
2

Practice

Best Day Psychiatry and Counseling PC4505 Fair Meadows Ln Ste 102 Raleigh, NC 27607
3