Dr. Robert Mastey, MD
Hand and Upper Extremity Surgery•Male•Age 59
Accepting new patients
Center for Sports Medicine and Orthopaedics
7480 Ziegler Rd # 101 Chattanooga, TN 37421Dr. Robert Mastey, MD is a Hand and Upper Extremity Surgery Specialist in Chattanooga, TN. He is affiliated with medical facilities CHI Memorial Hospital Chattanooga and Tennova Healthcare-cleveland. He is accepting new patients and has indicated that he accepts telehealth appointments. Be sure to call ahead with Dr. Mastey to book an appointment.
Dr. Mastey's Reviews
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What went well
- Appointment wasn't rushed (172)
- Staff friendliness (172)
- Appointment scheduling (169)
What could be improved
- Long wait times (19)
- Didn't trust the provider's decisions (5)
- Didn't explain conditions well (4)
Reply Flag
I saw Dr Mastey for trigger thumb. After examining my thumb and asking questions related to the issue including type work, pain level, what had already been tried, etc he took time to explain exactly what was causing the pain and immobility. Since I had already received a steroid injection a few months ago that lasted only short time surgery is being scheduled. Office staff and accommodations very nice.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Sarah – Jan 20, 2021
Reply Flag
I saw Dr. Massey because I had trouble using my thumb and forefinger on one hand. He immediately asked me what I had been doing for it so far and I told him. He then said the next step would be a steroid shot and a brace to see if that would fix the problem. He explained what was happening, gave me a brochure about it, asked me if I had any additional questions at the moment and then gave me my shot. The next day my hand and wrist was so much better and much of the swelling had subsided. I would definitely recommend him to any of my family and friends that need this type of doctor.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Paula Franklin – Dec 18, 2020
Reply Flag
Great visit
What went well
- Staff friendliness
What could be improved
No results
Oct 29, 2020
Reply Flag
My spouse has been a patient of Dr. Mastey for some time now, for several different problems. We were fortunate to have found Dr. Mastey online, as he is simply the best. He is obviously highly skilled & extremely knowledgeable & when you combine that with an exceptional bedside manner, these are some of the reasons that we have highly recommended him to many of our friends & contacts, including our local Primary Care Physician, who also is recommending patients to Dr. Mastey, as well. He also has an awesome office staff, and awesome therapy services, with a choice of locations!!
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Johnny & Debbie Allen – Oct 02, 2020
Reply Flag
Minimal wait time and friendly and supportive staff. Dr. Mastey is a total professional and takes great care to make you feel special. Attentive and caring. He answered all my post op questions in detail and never rushed me even though he was extremely busy. I am very pleased with my results and cannot recommend him highly enough. Great doctor!
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Chris T. – Jul 29, 2020
Reply
Listened patiently and carefully explained condition and treatment program
What went well
No results
What could be improved
No results
Jim Nelson – May 19, 2020
Reply Flag
Hes good and was very patient while asking my problems
What went well
No results
What could be improved
No results
Maragathamani – May 18, 2020
Reply Flag
I first saw Dr. Mastey last year for a double carpal tunnel release surgery. I just went back for trigger thumb this year. He takes time to explain what the issue is in a simple way to understand. I highly recommend Dr. Mastey for any hand issues you may have.
What went well
No results
What could be improved
No results
Joe Harrington – May 16, 2020
Reply Flag
This guy was good. He threated myself and me, it was just amazing.
What went well
No results
What could be improved
No results
Mar 26, 2020
Reply Flag
Thank you
What went well
No results
What could be improved
No results
Mar 17, 2020
Reply Flag
Everyone was professional and gracious. Problem was quickly diagnosed correctly and treatment options thoroughly explained.
What went well
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Feb 28, 2020
Reply Flag
I have seen Robert Mastey on and off for many years for a variety of orthopedic issues. I have had one surgery with him, and I cannot speak highly enough of his competency, genuine concern for the patient, and overall professionalism. I recommend him all the time to any friends who have orthopedic issues.
What went well
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
What could be improved
No results
Lana Sweenie – Jan 08, 2020
Reply Flag
Dr. Mastey has great attending skills. His staff is friendly and efficient. I expected a long wait but to my surprise was being seen within minutes of signing in!
What went well
No results
What could be improved
No results
T. M. – Dec 29, 2019
Reply Flag
Dr Mastey repaired my broken arm in 2017. I was 67. The surgery team and Dr Mastey’s staff were excellent in every aspect. Dr Mastey had to repair my arm with a plate. I have total range of motion and solid strength in my arm which is important as I am an artist. I can’t even tell that it was ever broken. Since then he has been treating osteoarthritis in my hands. I highly recommend Dr. Mastey. He listens and is very committed to helping his patients.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Dec 22, 2019
Reply Flag
Very informative. Listens and talks to my child. Involves her in her care. Excellent experience.
What went well
No results
What could be improved
No results
Dec 20, 2019
Reply Flag
It was an enjoyable experience. Strongly recommend.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Vlad – Dec 03, 2019
Reply Flag
Clear and precise
What went well
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
What could be improved
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Didn't trust the provider's decisions
Nov 25, 2019
Reply Flag
As usual, everything was excellent - could not ask for more.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Vendetta – Nov 15, 2019
Reply Flag
Reasonable wait time. Dr Mastey has great “bedside” manner. He cares about patients. Answers questions gives good explanations. Gave shots in both hands to begin treating my problem. Also prescribed other things. Very pleased with my visit. Follow up appointment in 4 weeks. I first saw him almost 15 years ago. I highly recommend him.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
GB – Nov 15, 2019
Reply Flag
Dr. Mastey is an excellent surgeon, I really love his work!
What went well
No results
What could be improved
No results
Vlad – Nov 13, 2019