Dr. Robert Gross, MD
Gastroenterology•Male•Age 76
Accepting new patients
4676 Admiralty Way Ste 301 Marina Del Rey, CA 90292
Dr. Robert Gross, MD is a Gastroenterology Specialist in Marina Del Rey, CA. He is affiliated with medical facilities Cedars - Sinai Medical Center and Southern California Hospital at Culver City. He is accepting new patients. Be sure to call ahead with Dr. Gross to book an appointment.
Dr. Gross' Reviews
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What went well
- Office environment (40)
- Explained conditions well (38)
- Trusted the provider's decisions (38)
What could be improved
- Appointment was rushed (8)
- Didn't listen or answer questions (8)
- Staff wasn't friendly (7)
Reply Flag
Dr Gross is wonderful he’s kind he’s knowledgeable his office makes you feel right at home and you know you’re better at getting the best of care
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
- Didn't explain conditions well
Dec 03, 2019
Reply Flag
Initial visit was great, and felt like he was going to really help. When it came to follow up after finding out I had SIBO, the doctor didn't return phone calls unless I called more than once, or even truly answered my questions once he did call. His bedside manner is atrocious. Also his nurse or secretary is so unfriendly! Information provided is not always right, and she doesn't even give him the messages all the time. When I told Dr. Gross he just brushed it off. No wonder they can act like that. Go somewhere else if you really want help.
What went well
No results
What could be improved
No results
Sep 28, 2019
Reply Flag
Dr. Gross is amazing. Thorough, knows his field and just did a colonoscopy and endoscopy he made it extremely easy. I highly recommend him. We have recommended many friends and they are all extremely happy.
What went well
No results
What could be improved
No results
Aussie O’Dell in CA – Feb 19, 2019
Reply Flag
I've been a patient of Dr. Gross for over 35 years! First as a GI doctor in my 20's because my primary doctor did not take my complaints seriously. (He said I was just nervous), He immediately performed an endoscopy and I had an ulcer! When I learned that Dr. Gross was also board certified in internal medicine I promptly switched to him as my primary doctor. My husband also sees Dr. Gross. A kinder, more compassionate and intelligent MD you'll never find. We LOVE Dr. Gross and you will too.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Chef AJ in Sherman Oaks, CA – Sep 22, 2018
Reply Flag
Dr. Gross is an excellent physician and a kind and caring person. He spends time with his patients and you don’t feel rushed at all. He carefully listens to what you have to say and asks pertinent questions relating to the reasons you are there. I feel sooo comfortable with him knowing that I will receive the care I need and I cannot recommend him highly enough!
What went well
No results
What could be improved
No results
Joni Sampson in Los Angeles, CA – Nov 03, 2017
Reply Flag
Dr. Robert A. Gross has been the main Physician for me and my wife for many years. We cannot thank him enough for what he has done for us. He has helped us through many medical situations and we have learned so much about how the Human body works.
What went well
No results
What could be improved
No results
HAROLD E. HARGRAVE in CULVER CITY CA. – Oct 07, 2017
Reply Flag
Dr. Robert A Gross, MD is a gem. He has a rare combination of traits that include being intelligent, patient, generous, caring, competent and thorough. He has a very high level of expertise, asks the right questions, explains his answers, and knows specific tests to order because he listens. Dr. Gross discovered a serious illness of which I was unaware, and because of his expertise and early diagnosis it was treatable and life saving. Thank you Dr. Gross for being among the best of the best.
What went well
No results
What could be improved
No results
Cathy in Beverly Hills, CA – Sep 30, 2017
Reply Flag
I have been a patient of Dr. Gross for many years and find him to be highly skilled, knowledgable, extremely dedicated and caring. He attends to my specific medical issues and is also concerned with my general health and wellness. He takes time to answer my questions and to explain things clearly. He's very thorough and reaches out personally and promptly to address any issue and to review test results, ets. I wholeheartedly recommend Dr. Gross to anyone looking fora great and caring doctor!
What went well
No results
What could be improved
No results
marla in Sherman Oaks, CA – Aug 31, 2017
Reply Flag
I had a horrible experience with Dr. Gross. I came in with a problem that was very scary to me, and he started the appointment being incredibly rude, patronizing, and rushed. He later admitted he was late for a colonoscopy (not my fault, I had an appointment), and when he did an exam on me he inserted a tool into my body without telling me first. It was horrifying. I cried in his office and the nurse had to comfort me. His follow up calls were just as awful. Do not recommend.
What went well
No results
What could be improved
No results
Culver City, CA – Jun 28, 2017
Reply Flag
Dr. Gross is a caring and knowledgeable doctor. He takes the time to listen and methodically checks for all symptoms. He is a good communicator, explaining the illness and possible remedies. Most importantly, he is great with follow up. Dr. Gross is one of the rare number of doctors left, who still care about their patients health, more than they care about the dollars earned.
What went well
No results
What could be improved
No results
Kamran Benji in Beverly Hills, CA – Apr 23, 2016