Dr. Robert Chan, MD

UrologyMaleAge 41

Urology

Dr. Robert Chan, MD is a Urology Specialist in Napa, CA and has over 15 years of experience in the medical field. He graduated from Vanderbilt Medical School in 2007. He is affiliated with medical facilities Hca Houston Healthcare Conroe and MarinHealth Medical Center. His office accepts new patients and telehealth appointments.

Dr. Robert Chan, MD

North Bay Urology

3250 Beard Rd Napa, CA 94558
Accepting new patients
Telehealth services available

Make an Appointment

(415) 461-4000
Telehealth services available

Accepting new patients

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At a Glance

  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This provider offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    Patient Safety Excellence Award™ See hospitals

Experience and Background Checks

Experience
Background

Background Check

No malpractice claims found for California
No disciplinary actions found for the years we collect data
No board actions found for the years we collect data
Learn more about background checks

Experience Check

Check Dr. Chan's experience treating your condition or procedure

Dr. Chan's Top Procedures and Conditions

Treatment Frequency
Urinary Tract Infection (UTI)
very high
very high

Treatment Frequency

Dr. Chan treats Urinary Tract Infection (UTI) more than 97% of his peers

Dr. Chan treats this condition more than 97% of his peers

Blood in Urine (Hematuria)
very high
very high

Treatment Frequency

Dr. Chan treats Blood in Urine (Hematuria) more than 96% of his peers

Dr. Chan treats this condition more than 96% of his peers

Urinary Incontinence
very high
very high

Treatment Frequency

Dr. Chan treats Urinary Incontinence more than 96% of his peers

Dr. Chan treats this condition more than 96% of his peers

Dr. Chan's conditions and procedures:

  • Balanitis
  • Balanoposthitis
  • Bedwetting
  • Bladder Atony
  • Bladder Cancer
  • Bladder Diseases
  • Bladder Diverticulum
  • Bladder Infection
  • Bladder Stones
  • Blood in Semen (Hematospermia)
  • Blood in Urine (Hematuria)
  • Chordee
  • Chronic Kidney Diseases
  • Chronic Prostatitis
  • Destruction of Penile Lesion
  • Elevated PSA (Prostate Specific Antigen)
  • End-Stage Renal Disease
  • Enlarged Prostate (BPH)
  • Epididymitis
  • Erectile Dysfunction
  • Genitourinary Cancers
  • Hydrocele
  • Hydronephrosis
  • Hypogonadism
  • Incontinence
  • Interstitial Cystitis
  • Kidney Cancer
  • Kidney Disease
  • Kidney Infection
  • Kidney Infection, Acute
  • Kidney Stone Pain (Renal Colic)
  • Kidney Stones
  • Neurogenic Bladder
  • Nighttime Urination (Nocturia)
  • Orchitis
  • Overactive Bladder
  • Painful Urination (Dysuria)
  • Penile Cancer
  • Penile Implants
  • Peyronie's Disease
  • Phimosis
  • Polyuria
  • Prostate Cancer
  • Prostate Cyst
  • Prostate Diseases
  • Prostate Procedures
  • Prostatitis
  • Spermatocele
  • Testicular Cancer
  • Testicular Dysfunction
  • Traumatic Acute Kidney Injury
  • Undescended Testicles
  • Ureteral Stones
  • Ureteral Stricture or Kinking
  • Ureterscopies
  • Urethral Stones
  • Urethral Stricture
  • Urinary Disorders
  • Urinary Hesitancy
  • Urinary Incontinence
  • Urinary Stones
  • Urinary Tract Infection (UTI)
  • Urinary-Genital Tract Fistula, Female
  • Vaginal and Pelvic Prolapse
  • Varicocele
  • Yeast Infections

Insurance Check

Search for your insurance provider

Dr. Chan accepts

Accepted insurance can change. Please double-check when making an appointment.

(415) 461-4000

Dr. Chan accepts the following insurance:

Aetna
Choice Plus POS II
Anthem
$0 Cost Share AI-AN (Pathway X - EPO/ Individual Via Exchange)-CA EPO
Advantage-CA HMO
Advantage-CA PPO
Blue Cross (CACare) - Individual-CA HMO
Blue Cross (CACare) - Large Group-CA HMO
Blue Cross (CACare) - Small Group-CA HMO
Blue Cross (Prudent Buyer) - Individual-CA PPO
Blue Cross (Prudent Buyer) - Large Group-CA PPO
Blue Cross (Prudent Buyer) - Small Group-CA PPO
Blue Cross (Prudent Buyer) - Student Health-CA PPO
Blue Cross-CA HMO-POS
Bronze 60 D EPO (Pathway - EPO/ Individual)-CA
Bronze 60 EPO (Pathway X - EPO/ Individual via Exchange)-CA
Bronze 60 EPO AI-AN (Pathway X - EPO/ Individual via Exchange)-CA
Bronze EPO (Prudent Buyer / Small Grp)-CA PPO
Bronze EPO (Prudent Buyer EPO/ Small Grp)-CA
Bronze Pathway EPO (Pathway - EPO/ Individual)-CA
Bronze Select (Select PPO/ Small Grp)-CA PPO
Bronze Select w/ H.S.A (Select PPO/ Small Grp)-CA PPO
Bronze w/ H.S.A (Prudent Buyer PPO/Small Grp)-CA PPO
Dignity Health Custom Advantage-CA HMO
Dignity Health EPO / PPO-CA
Dignity Health Ventura EPO/PPO-CA
EPO-CA
Gold (CaliforniaCare HMO/ Small Grp) HMO
Gold (Prudent Buyer PPO/ Small Grp)-CA PPO
Gold 80 D EPO (Pathway - EPO/ Individual)-CA
Gold 80 EPO (Pathway X - EPO/ Individual via Exchange)-CA
Gold 80 EPO AI-AN (Pathway X - EPO/ Individual via Exchange)-CA
Gold Advantage-CA PPO
Gold EPO (Prudent Buyer / Small Grp)-CA PPO
Gold EPO (Prudent Buyer EPO/ Small Grp)-CA
Gold Select (Select PPO/ Small Grp)-CA PPO
Lumenos Plans-CA PPO
Major Risk Medical Insurance Program (MRMIP) - Prudent Buyer-CA PPO
MemorialCare Custom-CA PPO
Minimum Coverage D EPO (Pathway - EPO/ Individual)-CA
Minimum Coverage EPO (Pathway X - EPO/ Individual via Exchange)-CA
National (BlueCard Basic) PPO
National (BlueCard) PPO
Pathway X - EPO Network-CA
PERS Traditional-CA HMO
Platinum (CaliforniaCare HMO/ Small Grp) HMO
Platinum (Prudent Buyer PPO/ Small Grp)-CA PPO
Platinum 90 D EPO (Pathway - EPO/ Individual)-CA
Platinum 90 EPO (Pathway X - EPO/ Individual via Exchange)-CA
Platinum 90 EPO AI-AN (Pathway X - EPO/ Individual via Exchange)-CA
Platinum Select (Select PPO/ Small Grp)-CA PPO
Select (PERS Select Providers)-CA PPO
Select Plus-CA HMO
Select-CA PPO
Silver (CaliforniaCare HMO/ Small Grp) HMO
Silver 70 EPO (Pathway X - EPO/ Individual via Exchange)-CA
Silver 70 EPO AI-AN (Pathway X - EPO/ Individual via Exchange)-CA
Silver 70 EPO Off Exchange-CA
Silver 73 EPO (Pathway X - EPO/ Individual via Exchange)-CA
Silver 87 EPO (Pathway X - EPO/ Individual via Exchange)-CA
Silver 94 EPO (Pathway X - EPO/ Individual via Exchange)-CA
Silver Advantage-CA PPO
Silver EPO (Prudent Buyer EPO/ Small Grp)-CA
Silver EPO w/ H.S.A (Prudent Buyer/Small Grp)-CA PPO
Silver Select (Select PPO/ Small Grp)-CA PPO
Silver Select w/ H.S.A (Select PPO/ Small Grp)-CA PPO
Silver w/ H.S.A (Prudent Buyer PPO/Small Grp)-CA PPO
Tenet Network-CA PPO
Traditional
Traditional PPO
UC Care-CA PPO
UC CORE-CA PPO
UC Health Savings Plan-CA
UC High Option Supplement to Medicare-CA
UC Medicare with Prescription Drugs-CA PPO
UC Medicare without Prescription Drugs-CA PPO
UC Resident and Fellows-CA PPO
UCSHIP-CA PPO
USC Plan (Two Tiered Network)-CA HMO
Anthem Blue Cross
Blue Cross Blue Shield
Blue Card PPO
Blue Cross Blue Shield of California
Advantage Preferred DirectAccess Plus PPO
Blue Cross Blue Shield of California PPO
Select Plus HMO
Select PPO
Blue Shield of California
Access Plus Savenet
Local Access Plus HMO
CareFirst Blue Cross Blue Shield
HealthyBlue 2.0
HealthyBlue Advantage
Cigna
Cigna HMO
Cigna PPO
LocalPlus
Open Access Plus
First Health (Coventry Health Care)
First Health (Coventry Health Care) PPO
Health Net
Humana
Medicare
MultiPlan
MultiPlan PPO
Tricare
Western Health Advantage

Dr. Chan's Reviews

Likelihood to recommend Dr. Chan

4.8

Based on 504 ratings

5 Stars
91.07142857142857%
(459)
4 Stars
4.9603174603174605%
(25)
3 Stars
1.7857142857142858%
(9)
2 Stars
0.5952380952380952%
(3)
1 Star
1.5873015873015872%
(8)
What went well
No reviews yet
What could be improved
No reviews yet

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RecentHighestLowestMost Helpful
Reply
It was a follow up visit.
What went well
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Jan 13, 2022
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Reply
went very well, everyone was exceptional and my visit went perfect, especially my discussions with Dr Chan...
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Raymond E Dellerba – May 12, 2021
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Reply
Every thing went as planed (only negative comment is that Marin General requires patients to have a covid test at their facility (only) prior to procedure. Dr. Chan has a very confident and pleasant manner and I did not feel apprehensive. I had not understood that anesthesia would be used but that was not a problem to me. Recovery went smoothly.
What went well
  • Appointment scheduling
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Mar 10, 2021
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Reply
It was fine no hassle, very professional.
What went well
  • Office environment
  • Staff friendliness
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jan 21, 2021
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Reply
Excellent treatment regimen for an exceedingly difficult kidney stone. Complete confidence in Dr. Chan. I was able to navigate a complicated case in 3 weeks and am back to my real life. Incredibly challenging health emergency. You can count on the best quality of care and should not hesitate to work with Dr. Chan.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Peter Luchetti – Jan 21, 2021
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Reply
He is terrific! Knowledgeable , and caring. A real doctor.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jan 21, 2021
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Reply
He took his time with me and explained everything that I wanted to know
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Puccinelli Pat – Jan 11, 2021
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Reply
He has small hands so there is that. Kidding aside taking his advise two days in and my issue has almost resolved itself.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Jan 11, 2021
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Reply
I am a doctor who works in the field of oncology and I saw Dr. Chan for a concern I had about bladder cancer. He was exceptional!!! Dr. Chan asked all of the right questions and immediately scheduled me for a pelvic CT Scan and cystoscopy (scope of my bladder). Dr. Chan's bedside manner was incredible and he was very knowledgeable. I would highly recommend Dr. Chan!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jan 11, 2021
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Reply
Dr. Chan has the worst bedside manner of any doctor I have ever encountered and he performed unnecessary surgery on me. And then he said on multiple occasions, out loud, that he wondered if my scrotum was dying. No, it was not dying, by the way. I guess he was thinking aloud? Highly inappropriate and anxiety causing. He didn't solve my problem, but I went to a real doctor and got all fixed up, no thanks to Dr. Chan. Do not see this guy.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
1 person found this helpful
Helpful
Sep 26, 2020
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Reply
Efficient, congenial, informative. Didn’t feel rushed but didn’t wast time either. Also didn’t have to wait which is unusual these days.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Bill Kreysler – May 24, 2020
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Reply
Knowledgeable; takes time to explain what's going on; listens to my concerns & questions and discusses them with me in a clear manner
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Mar 09, 2020
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Reply
I have confidence in Dr. Chan because he LISTENS!! He presented me with options and did not pressure me one way or the other. He's a modern day healer.
What went well
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
[email protected]Mar 01, 2020
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Reply
Dr. Chan was professional, knowledgeable and explained options and answered my questions in a concise understandable fashion. Very appreciated.
1 person found this helpful
Helpful
Feb 29, 2020
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Reply
Incredible dr. Great bedside manner. Always returned calls as soon as possible. A true professional. Surgical skills fantastic. Was up and out the door after an hour of surgery ending. Would highly recommend.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
5 people found this helpful
Helpful
Petra Gardner – Feb 12, 2020
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Reply
Excellent explanations
Helpful
Jan 28, 2020
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Reply
Dr Chan is everything I could ask for in a doctor. We were terrified. He took that terror away. He has been patient and understanding and has always made sure that we understood what he has said. He has been completely reassuring, calm, compassionate, and made this entire experience more fascinating than fearful. I really don’t know how else to say it other than he is everything we could ask for in a doctor. Skilled, patient, reassuring. I am happy to recommend Dr. Chan. He gave me back my quality of life. Also happy to talk to anyone who has concerns.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
3 people found this helpful
Helpful
Barry Chukerman – Jan 11, 2020
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Reply
I have already recommended Dr Chan and she is a new patient.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Joi – Jan 11, 2020
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Reply
Dr. Chan is wonderful. A Great, caring smart doctor. Thank you.
Helpful
Jan 11, 2020
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Reply
Dr. Chan is comforting, considers your state-of-mind and offers leading edge alternatives. He listens and is open to your ideas. Dr. Chan is also very good at follow-up. Highly recommend.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Tony – Nov 28, 2019
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About Me

Care Philosophy

MarinHealth Urology is known throughout the Bay Area for state-of-the-art urological care, and our expertise draws patients from Marin and far...Read more

Biography

Dr. Robert Chan attended Stanford University and graduated with Distinction in the top 15% of his class. He attended medical school at Vanderbilt University...Read more

Specialties

  • Urology
  • Endourology
  • Female Adult Urology
  • Female Pelvic Medicine & Reconstructive Surgery
  • Male Adult Urology
  • Men's Health Medicine
  • Neurological Urology
  • Neurourology & Reconstructive Surgery
  • Pediatric Urology
  • Pelvic Reconstruction Surgery
  • Robotic Surgery
Less...

Board Certifications

Education

Methodist Hospital
Fellowship Hospital
2014
Houston Methodist Hospital
Fellowship Hospital
2014
Houston Methodist Hospital-Fellowship In Incontinence, Neurourology, Female and Pelvic Reconstruction
Fellowship Hospital
2014
Houston Methodist Hospital-Neurourology, Incontinence, and Pelvic Reconstruction
Fellowship Hospital
2013
Baylor College Of Medicine
Residency Hospital
2013
Baylor College of Medicine - Urology
Residency Hospital
2008
Baylor College of Medicine & Affiliated Hospitals
Internship Hospital
2008
Baylor College Of Medicine--General Surgery
Internship Hospital
2007
Vanderbilt Medical School
Medical School
2002
Stanford University
Undergraduate School
,

Awards

Frequently Asked Questions

Does Dr. Robert Chan, MD offer telehealth services?

Dr. Chan has indicated that they offer telehealth. Contact the office to check for eligibility for your needs.

Is Dr. Robert Chan, MD accepting new patients?

Dr. Robert Chan, MD generally accepts new patients on Healthgrades. You can see Dr. Chan's profile to make an appointment.

Does Dr. Robert Chan, MD accept my insurance?

Use the Healthgrades insurance check to verify if Dr. Chan accepts your insurance.

What are Dr. Robert Chan, MD's top areas of care?

Dr. Chan frequently treats Urinary Tract Infection (UTI), Blood in Urine (Hematuria), and Urinary Incontinence. See all procedures and conditions Dr. Chan treats.

Where is Dr. Robert Chan, MD's office located?

Dr. Chan's office is located at 3250 Beard Rd, Napa, CA 94558. Find other locations and directions on Healthgrades.

How can I make an appointment with Dr. Robert Chan, MD?

Find contact information here to make an appointment.

Locations

North Bay Urology

Napa3250 Beard Rd Napa, CA 94558
1

Marin Health Urology A UCSF Health Clinic

Marin Health Urology UCSF Health Clinic1240 S Eliseo Dr # 200 Greenbrae, CA 94904
2

North Bay Urology UCSF Health Clinic

Petaluma1496 Professional Dr Ste 603 Petaluma, CA 94954
3

Affiliated Hospitals

Dr. Chan is affiliated with the following hospitals. Select a hospital below to learn more.

Learn more about how Healthgrades measuresHospital Quality.

Hca Houston Healthcare Conroe

Conroe, TX

66% Patients that would definitely recommend, 4% lower than the national average

9 Awards Received

Award Highlight: Patient Safety Excellence Award™ (2022)

MarinHealth Medical Center

Greenbrae, CA

68% Patients that would definitely recommend, 2% lower than the national average

2 Awards Received