Dr. Richard Shaffer, MD

GastroenterologyMaleAge 64

Dr. Shaffer
Accepting new patients
Telehealth services available

Gastroenterology Consultants of San Antonio

12850 Toepperwein Rd Live Oak, TX 78233

Make an Appointment

(210) 614-1234

Dr. Richard Shaffer, MD is a Gastroenterology Specialist in Live Oak, TX and has over 37 years of experience in the medical field. Dr. Shaffer has more experience with Esophageal Disorders than other specialists in his area. He graduated from George Washington University / School of Medicine And Health Sciences medical school in 1984. He is affiliated with medical facilities such as Methodist Heart Hospital and Methodist Hospital Stone Oak. He is accepting new patients and has indicated that he accepts telehealth appointments. Be sure to call ahead with Dr. Shaffer to book an appointment.

Healthgrades Provider Compare™

Quickly compare more Gastroenterology Specialists in your area

Hospital Highlight

Affiliated with Methodist Hospital Stone Oak San Antonio, a highly rated and top awarded hospital for gastroenterology.

At a Glance

  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This provider offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    General Surgery Excellence Award™ See hospitals

Experience and Background Checks

Experience
Background

Background Check

No malpractice claims found for Texas
No disciplinary actions found for the years we collect data
No board actions found for the years we collect data
Learn more about background checks

Frequently Treated by Dr. Shaffer

Based on treatment records, we have identified the following as areas of care that Dr. Shaffer treats more often than their peers. If you are unsure whether Dr. Shaffer treats other conditions, please contact the office at (210) 614-1234.

Esophageal Disorders

Esophageal disorder specialists diagnose and treat conditions affecting the esophagus, such as reflux esophagitis, indigestion, and esophageal ulcers through procedures including medication, surgery, and swallowing therapy.Compare with other Esophageal Disorders specialists.

Dr. Shaffer is experienced in the area of Esophageal Disorders. See the graph below to learn more about his experience.

Based on claims data for 19 conditions and procedures

Treatments
Dr. Shaffer
Similar Providers
Dysphagia
Esophageal Motility Disorders
Hiatal Hernia
Nausea
Normal
Frequency
High
Frequency
Very High
Frequency

Check Dr. Shaffer's experience treating your condition or procedure

Dr. Shaffer's conditions and procedures:

  • Abdominal Pain
  • Achalasia
  • Anal or Rectal Pain
  • Anemia
  • Anoscopy
  • Barrett's Esophagus
  • Benign Neoplasm of the Digestive System
  • Capsule Endoscopy
  • Cirrhosis
  • Colon Cancer Screening
  • Colonoscopy
  • Colonoscopy With Polypectomy
  • Colonoscopy, Proctosigmoidoscopy, and Sigmoidoscopy
  • Colorectal Cancer Screening
  • Constipation
  • Crohn's Disease
  • Diaphragmatic and-or Hiatal Hernia
  • Diarrhea
  • Diffuse Esophageal Spasm
  • Diverticulitis, Intestinal
  • Diverticulosis, Intestinal
  • Duodenal Polypectomy
  • Duodenal Ulcer
  • Duodenitis
  • Dysentery
  • Dysphagia
  • Endoscopy
  • Endoscopy (Esophagus, Stomach, Small Intestine)
  • Eosinophilic Esophagitis
  • Esophageal Achalasia and Cardiospasm
  • Esophageal Dilatation
  • Esophageal Motility Disorders
  • Esophageal pH Monitoring
  • Esophageal Ulcer
  • Esophagitis
  • Familial Adenomatous Polyposis
  • Flexible Sigmoidoscopy
  • Gallbladder Scan
  • Gallstones
  • Gas-Bloat Syndrome
  • Gastric Ulcer
  • Gastritis
  • Gastroenterology Procedures
  • Gastroesophageal Reflux Disease (GERD)
  • Gastrointestinal Bleeding
  • Gastrointestinal Malabsorption
  • Gastrojejunal Ulcer
  • Gastroparesis
  • Hemorrhoid Banding
  • Hemorrhoid Treatment
  • Hemorrhoidectomy or Excision of Anal Tags
  • Hemorrhoids
  • Hepatitis A Screening
  • Hepatitis B Virus Screening
  • Hepatitis C
  • Hepatitis C Virus Screening
  • Hepatitis Screening
  • Hernia
  • Hiatal Hernia
  • Impedance Testing
  • Indigestion
  • Inflammatory Bowel Disease
  • Instrumental Diagnostic Evaluation for Dysphagia
  • Intestinal Obstruction
  • Irritable Bowel Syndrome
  • Liver Biopsy
  • Liver Damage from Alcohol
  • Liver Function Test
  • Malnutrition
  • Manometry
  • Nausea
  • Non-Alcoholic Fatty Liver Disease
  • Noninfectious Gastroenteritis and Colitis
  • Pancreatitis
  • Percutaneous Edoscopic Gastrostomy (PEG)
  • pH Probe
  • Pyloric Stenosis
  • Reflux Esophagitis
  • Screening Colonoscopy
  • Ulcerative Colitis
  • Ultrasound, Endoanal
  • Ultrasound, Esophageal
  • Unexplained Weight Loss
  • VAP Lipid Testing
  • Vomiting Disorders
  • Wireless pH Testing

Insurance Check

Search for your insurance provider

Dr. Shaffer accepts

Accepted insurance can change. Please double-check when making an appointment.

(210) 614-1234

Dr. Shaffer accepts the following insurance:

Aetna
Aetna HMO
Choice Plus POS II
Ambetter
Superior Health Plan
Amerigroup (Wellpoint)
Anthem
National (BlueCard) PPO
Assurant Health
Blue Cross Blue Shield
Blue Card PPO
Blue Cross Blue Shield of Texas
Blue Advantage HMO
Blue Choice
CareFirst Blue Cross Blue Shield
HealthyBlue 2.0
HealthyBlue Advantage
CHAMPVA
Cigna
Cigna HMO
Cigna PPO
Great West Healthcare-Cigna PPO
LocalPlus
Open Access
Open Access Plus
Commercial Insurance Company
Coventry Health Care
First Health (Coventry Health Care)
First Health (Coventry Health Care) PPO
Government Employees Health Association (GEHA)
GEHA
HealthSmart
Humana
Choice Care PPO
Preferred PPO
Mail Handlers Benefit Plan (MHBP)
Medicaid
Molina Healthcare
MultiPlan
MultiPlan PPO
PHCS Network PPO
Principal Financial Group
Principal Life
Tricare
TriCare for Life
United Healthcare
Basic Plan
UnitedHealthCare
Navigate HMO
Navigate POS
WellCare
WellCare PPO

Dr. Shaffer's Reviews

Likelihood to recommend Dr. Shaffer

4.6

Based on 85 ratings

5 Stars
88.23529411764706%
(75)
4 Stars
2.3529411764705883%
(2)
3 Stars
0%
(0)
2 Stars
1.1764705882352942%
(1)
1 Star
8.235294117647058%
(7)
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Leave a review

How likely are you to recommend
Dr. Shaffer?
(Select your rating)
What went well
  • Appointment scheduling (56)
  • Listened & answered questions (55)
  • Appointment wasn't rushed (54)
What could be improved
  • Didn't explain conditions well (7)
  • Didn't listen or answer questions (7)
  • Didn't trust the provider's decisions (7)
RecentHighestLowestMost Helpful
Reply
I can't emphasize enough how negative this experience was. I had what turned out to be Gastric Arrythmia causing me to throw up daily for months and lose weight. Whilst this dr. did make an effort to see me quickly & performed a colonoscopy & endoscopy on me efficiently, his 'bedside manner' and overall personality was the worst I've encountered. When I told him I couldn't swallow antibiotics because of throwing up he shamed me, he asked my friend if I was anorexic, he incorrectly diagnosed me without looking further & as a result I ended up suffering for months before another dr found out what was wrong. His lack of compassion, intelligence in diagnosing and overall attitude made my illness experience worse & I wish so much I'd never had him as a doctor. If you need a compassionate, thorough, intelligent, non-judging doctor who will listen to you, then please don't see this doctor. Dr. Randall is a far better choice in San Antonio he helped me enormously.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
1 person found this helpful
Helpful
Candice Daquin – Jun 22, 2020
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Reply
Was very attentive and caring, just too expensive.
What went well
  • Appointment scheduling
  • Appointment wasn't rushed
  • Listened & answered questions
What could be improved
No results
Helpful
Jun 20, 2020
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Reply
Couldn't have ask for a better experience. Everyone was so kind, professional, and helpful. I will be going back for my next check up in 3 years.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jun 20, 2020
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Reply
Perfect
What went well
No results
What could be improved
No results
Helpful
Brad Hall – Jun 19, 2020
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Reply
seems like you are only there for a few minutes. i know its longer but the sedation they use now days is heaven.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jun 18, 2020
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Reply
Dr shaffer is very professional and his staff is friendly and polite and dr shaffer explains things in detail and in a profesional manner i would recommend him im very satisfied
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Duane brayman – Jun 18, 2020
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Reply
My procedure, upper endoscopy, on 4 June 2020 was very successful. I am most thankful to Dr. Shaffer and also to each and every one of his professional staff for their utmost focus shown from the minute I walked into the office and was greeted in the reception area. Each one of them explained every process that was to follow and assured me everything would be okay. Today, 17 June, I feel 100% better. I highly recommend Dr. Shaffer and all the staff at Gastroenterology Consultants of San Antonio for their undivided attention to all your medical needs in this field.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Guadalupe Malacara Ontiveros – Jun 18, 2020
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Reply
Going to the doctor is not one of my favorite things to do and I'm sure is the same for many others. However, filling out what needed to be completed before I went for my procedure was easy on line. The procedure went smoothly and Dr. Shaffer has a great sense of humor and visits you after your procedure to tell you the results. This makes the procedure easier to deal with.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jun 18, 2020
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Reply
Dr. Shaffer has a wonderful bed side manner. He explained things well and was easy to talk with once the procedure was complete.
What went well
No results
What could be improved
No results
Helpful
Jun 18, 2020
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Reply
Dr Shaffer called me promptly at the correct time and responded to my questions
What went well
  • Appointment scheduling
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
judy salomon – Jun 17, 2020
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Reply
I recently had an endoscopy and colonoscopy scheduled with Dr. Schaeffer; highly recommend him and his staff for your gastrology needs. All staff members were very professional, in light of COVID-19 restrictions, I felt very safe throughout the entire time in the facility. Upon completion of the procedures, the doctor explained in layman’s terms my issues. Overall a great experience!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Joan G – Jun 17, 2020
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Reply
Everyone was pleasant at the office. There was a short waiting time to get called in. I felt no pain from the operation. You just go to sleep and you wake up and it's over.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Richard R. Grona – Jun 12, 2020
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Reply
Second time visiting Dr.’Shafer. Both times have been great. He and the staff are amazing.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Learless Block – Jun 03, 2020
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Reply
Excellent and efficient process. Had my third procedure with him this morning and could not be more pleased with doctor, staff and facility.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
May 18, 2020
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Reply
Dr. Shaffer and the entire staff were most pleasant, informative and efficient. This was my second procedure and I will be having a third within the year. They made me feel quite comfortable and welcome and overall my experiences with them are positive and professional. I would easily recommend Dr. Shaffer and Gastroenterology Consultants to anyone requiring these services.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
May 18, 2020
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Reply
Everything was great. Very professional staff. Everything was explained in detail. Overall experience was great. I would highly recommend Dr. Shaffer and his team at the Proton location.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Florin Popa – May 18, 2020
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Reply
From my initial meeting with Dr. Shaffer more than ten years ago, I have grown to respect his listening skills and ability to answer my concerns in a professional manner. He is to me a "true doctor" in every way.
What went well
No results
What could be improved
No results
Helpful
Robert Cole – May 12, 2020
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Reply
Very good patient interaction. Strong verbal skillset for explaining procedures and results. Great sense of humor and demeanor. I have had seven gastroenterologists and he is the best I have used in 24 years.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Steve Drew – Apr 12, 2020
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Reply
All of the staff at Dr Shaffer’s office were very friendly and helpful. Dr Shaffer explained my condition to me in a way that I could understand. He answered all of my questions and made me feel confident that my situation was under control.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Apr 08, 2020
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Reply
Dr. Shaffer is very friendly and knowledgeable. He takes time to explain procedural results and answer questions. I was very pleased with my visit.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Apr 08, 2020
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About Me

Biography

Dr. Shaffer's collegiate experience has earned him recognition in the Phi Kappa Phi at the University of Maryland. After obtaining his M.D. degree from...Read more

Specialties

  • Gastroenterology

Board Certifications

  • Gastroenterology
  • Internal Medicine

Education

1991
Brooke Army Medical Center
Fellowship Hospital
1987
William Beaumont Army Medical Center
Residency Hospital
1984
George Washington University / School of Medicine And Health Sciences
Medical School
1980
University Of Maryland
Undergraduate School
,

Languages

  • English
  • Spanish

Awards

Frequently Asked Questions

Does Dr. Richard Shaffer, MD offer telehealth services?

Dr. Shaffer has indicated that they offer telehealth. Contact the office to check for eligibility for your needs.

Is Dr. Richard Shaffer, MD accepting new patients?

Dr. Richard Shaffer, MD generally accepts new patients on Healthgrades. You can see Dr. Shaffer's profile to make an appointment.

Does Dr. Richard Shaffer, MD accept my insurance?

Use the Healthgrades insurance check to verify if Dr. Shaffer accepts your insurance.

What are Dr. Richard Shaffer, MD's top areas of care?

Dr. Shaffer frequently treats Esophageal Disorders. See all practice areas where Dr. Shaffer specializes.

Where is Dr. Richard Shaffer, MD's office located?

Dr. Shaffer's office is located at 12850 Toepperwein Rd, Live Oak, TX 78233. Find other locations and directions on Healthgrades.

What languages does Dr. Richard Shaffer, MD speak?

Dr. Shaffer speaks Spanish and English. View profile to see all.

How can I make an appointment with Dr. Richard Shaffer, MD?

Find contact information here to make an appointment.

Locations

Practice

Gastroenterology Consultants of San Antonio12850 Toepperwein Rd Live Oak, TX 78233
1

Affiliated Hospitals

Dr. Shaffer is affiliated with the following hospitals. Select a hospital below to learn more.

Learn more about how Healthgrades measuresHospital Quality.

Methodist Heart Hospital

San Antonio, TX

2 Awards Received

Methodist Hospital Stone Oak

San Antonio, TX

75% Patient Experience Rating, 6% higher than the national average

3 Awards Received

Award Highlight: General Surgery Excellence Award™ (2020)

North Central Baptist Hospital

San Antonio, TX

2 Awards Received