Dr. Richard Rinehart, MD
The Iowa Clinic Ankeny Campus
1410 SW Tradition Dr Ankeny, IA 50023Accepting new patients
Telehealth services available
Dr. Rinehart's Reviews
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What went well
- Office environment (11)
- Appointment wasn't rushed (10)
- Staff friendliness (10)
What could be improved
- Appointment was rushed (3)
- Didn't listen or answer questions (3)
- Didn't explain conditions well (2)
Reply Flag
Excellent physician. I've been his patient for almost 18 years. Always listens to my complaints, does a thorough exam, and explains my options. He finally fixed the cause of my endless bloddy noses. Thanks!
What went well
No results
What could be improved
No results
Lyn – Apr 03, 2020
Reply Flag
First time visit for chronic sinus issues 45+ yrs.). He reviewed my recent sinus CT scan, then examined me. He asked questions and listened to me. He went over my options, many of which I had tried or was trying. He was very candid about how some things simply are due to the way our sinuses and nose respond to heat, cold, allergens, etc. He offered 1-2 things I had not tried, but reassured me that I was doing the right things, even though the symptoms could be bothersome at times. I liked him.
What went well
No results
What could be improved
No results
Dennis in West Des Moines, IA – Mar 05, 2019
Dennis, thank you for taking the time to share...Read More
Reply Flag
Very friendly and explained the surgery in a way not only I could understand, but also my 11 year old daughter could understand.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Apr 18, 2018
Reply
I did not like Dr. Rinehart's attitude. He did seem competent but is very dismissive. He did not really listen to what I had to say about my health and gave me the impression that he really didn't want to hear it/ care (I've heard it a thousand times, it obviously must be this, take it or leave it attitude). He talked very quickly and seemed in a hurry to move to the next person.
I feel that he is possible sick of working with people and ready to retire.
What went well
No results
What could be improved
No results
Des Moines, IA – Nov 15, 2017
Reply
Extremely arrogant and more interested in bashing insurance companies than servicing clients.
Horrible listener and a cowboy mentality.
Avoid this physician
What went well
No results
What could be improved
No results
Mount Horeb, WI – Apr 25, 2017
Reply Flag
I have total confidence in Dr. Rinehart's ability . I have been a patient for over 10 years. I decided it was time I take time to acknowledged his professionalism and good care.
What went well
No results
What could be improved
No results
Connie in Urbandale, IA – Mar 01, 2017
Reply
the surgery was fine but the ease of scheduling an appointments was horrible They canceled a scheduled appointment and then pushed me back three weeks - since we weren't having any problems I wasn't in any hurry to get appointment rescheduled - a few weeks later my son developed a double ear infection, no one would see me - ended up in urgent care, no one would see me for two weeks and when I called to confirm appointment - they didn't have it on the books. it got worse but i'm out of character
What went well
No results
What could be improved
No results
BJ McLaughlin in Des Moines, IA – Jul 08, 2016