Dr. Richard McGlaughlin, MD
Gastroenterology•Male•Age 67
Alabama Digestive Diseases
985 9th Ave SW Bessemer, AL 35022Dr. Richard McGlaughlin, MD is a Gastroenterology Specialist in Bessemer, AL and has over 42 years of experience in the medical field. Dr. McGlaughlin has more experience with Esophageal Disorders, Pancreatic Disease, and Gastrointestinal Disorders than other specialists in his area. He graduated from Penn State U, Hershey College of Medicine medical school in 1979. He is affiliated with medical facilities Saint Vincents Blount and St. Vincent's Birmingham. Be sure to call ahead with Dr. McGlaughlin to book an appointment.
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What went well
- Appointment scheduling (5)
- Staff friendliness (5)
- Wait times (1)
What could be improved
- Long wait times (5)
- Difficult to schedule appointment (2)
- Staff wasn't friendly (1)
Reply Flag
As arrogant as they come! Does not attempt to talk with patient before OR after procedure. Too busy to read your chart which causes possible disasters. Wouldn't take a stray dog to him.
What went well
- Appointment scheduling
What could be improved
- Office environment
- Long wait times
- Didn't listen or answer questions
- Didn't explain conditions well
- Didn't trust the provider's decisions
Jan 13, 2021
Reply Flag
My wife had a colonoscopy. We arrived at 6am as instructed. This was after the original procedure was rescheduled for a week later for a conflict with the Dr's schedule. At 6:30, a nurse told us the Dr was late with car trouble. 2 hours and 50 minutes later, we were told he's here now. He got a ride. I'm sorry for his inconvenience. Has he, by chance ever heard of Uber, Lyft..??? I work with patients everyday! Schedules are set to be kept. I understand emergencies completely. But if you have patients scheduled, and your car won't start, call Uber. I'm sure we can cover the cost along with our co-pay. This was a rude disrespectful way to treat your patients. The lack of concern is truly staggering. I'm glad it was only a colonoscopy, and not major surgery.
What went well
- Office environment
- Staff friendliness
What could be improved
- Difficult to schedule appointment
- Long wait times
- Appointment was rushed
- Didn't listen or answer questions
- Didn't explain conditions well
- Didn't trust the provider's decisions
Tom – Nov 18, 2019
Reply Flag
Dr. McG took care of me years ago after having a hole in my stomach. I still follow up with him. He is very kind and friendly.
What went well
No results
What could be improved
No results
Mitzi Boyd – Oct 01, 2019
Reply Flag
Dr. Mac is a caring, knowledgeable doctor and person. If he doesn't have the answer for you, he goes out of his way to find a solution.
I can't say enough good things about him and his staff! I don't know what I would do without him!
What went well
No results
What could be improved
No results
Apr 09, 2019
Reply Flag
He spent a long time with me and explained things well. He doesn't use an ipad In the office, so it felt like he was really paying attention to me, thinking about my problems.
What went well
No results
What could be improved
No results
Mar 18, 2019
Reply Flag
Procedures were to start at 1230, he showed up around 215pm. He didn't have a clue as to who I was or anything about why I was having procedures done. Once procedures were done, he never came to talk to me whatsoever. overall bedside manner was horrible. I only went to him bc I was referred to him and needed these tests done ASAP. I WOULD NOT RECOMMEND HIM TO ANY ONE.
What went well
No results
What could be improved
No results
Rebecca in Birmingham, AL – Mar 26, 2017