Dr. Richard Krathen, MD
Dermatology Assocs Palm Beaches
3654 SW 30th Ave Palm City, FL 34990Dr. Krathen's Reviews
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What went well
- Listened & answered questions (19)
- Staff friendliness (19)
- Appointment wasn't rushed (18)
What could be improved
- Appointment was rushed (10)
- Didn't listen or answer questions (10)
- Didn't explain conditions well (9)
Reply Flag
I ended up revisiting this doctor because I had missed my prior appt with a different practice and didn’t want another long wait period before I saw a doctor. It’d have been better to wait. Waiting time at this office is ridiculous. If you don’t have anything to do with your day then this is the office for you. Astoundingly, no social distancing is practiced as office is jam packed!!! Disgusting! 9:15 appt and it’s currently 9:51 and still not seen. Lady ahead of me has 9 am appt and still has a ‘couple’ people ahead of her. Greed at its finest.
What went well
No results
What could be improved
No results
Jul 06, 2020
Reply Flag
As others have mentioned the wait time for a scheduled appointment can be more than an hour because he over books. In addition my husband was scheduled for MOHS Surgery, but Dr Krathan just excised the cancer spot and then had his staff close up the huge incision. That’s not MOHS which means taking a layer at a time till you get a clean biopsy. We won’t be going back to him.
What went well
No results
What could be improved
No results
Jun 03, 2020
Reply Flag
Professional, able, competent, well trained, good staff.
What went well
No results
What could be improved
No results
North Palm Beach Patient – Mar 31, 2020
Reply Flag
I am super happy with the care and outcome of my procedure that took place on July 31, 2019. Dr. Krathen and his staff were very professional, but still very personal and caring. At all times, I felt comfortable and cared for. From the staff at the front office to the staff who assist the Doctor, they all seemed to be happy to be at work and happy to help me. Dr. Krathen did a wonderful job on my leg during the Moh's Surgery. I was worried about the scarring, but I am pleased to say that it appears that it will be minimal. I am also blown away that I received a call from the Doctor himself the next day to check to see how I was doing and if I had any questions. This is almost unheard of, and I find this to be the best Customer Service that I have received in years! I would highly recommend Dr. Krathen and his entire team!
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Pamela Duhaney – Aug 15, 2019
Reply Flag
The office staff has no respect for the patients. The doctor is great, but that is it.
What went well
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
- Difficult to schedule appointment
- Office environment
- Staff wasn't friendly
- Long wait times
Palm beach gardens – Jun 18, 2019
Reply Flag
Great doctor and humanitarian. He stood by me through thick and thin, very professionally. Many wealthy doctors will dump you at a drop of the hat. This man stands by his patients like the Hippocratic oath dictated. Amazing diamond in the rough these days. Mr. Winship
What went well
No results
What could be improved
No results
Murray Winship in Palm Beach Gardens, FL – Jun 25, 2017
Reply Flag
Average wait time is always -/+ 1 hour. Three weeks wait time + two phone calls for biopsy results. Would not recommend nor do not plan on returning!
What went well
No results
What could be improved
No results
Port Saint Lucie, FL – Mar 09, 2017
Reply Flag
Slim and none. Saw him 3 times. Waited 30 minutes 1st time, 50 minutes second time, and walked
out after waiting over 1 hour. 3rd time .
What went well
No results
What could be improved
No results
ROBERT NEWBLATT in PALM BEACH GARDENS – Feb 17, 2017
Reply Flag
Don't go to this doctor if you value your privacy. He REQUIRES you to provide your Social Security Number - even if you have a valid drivers license and insurance. My son and I made an appointment and waited, filled out the patient forms and insurance information then they told us they would not provide treatment without our SSNs. They couldn't tell me why; only it was their "policy".
What went well
No results
What could be improved
No results
Bill in Palm City, FL – Sep 07, 2016