Dr. Richard Hefner, DO

Dr. Richard Hefner, DO

Family MedicineMaleAge 67

Accepting new patients

Dr. Richard Hefner, DO is a Family Medicine Specialist in Crestwood, KY. He is affiliated with medical facilities Baptist Health Louisville and Baptist Health La Grange. He is accepting new patients and has indicated that he accepts telehealth appointments. Be sure to call ahead with Dr. Hefner to book an appointment.

Office Hours

6580 Kenwood Crossing Rd Crestwood, KY 40014

Tue

Open Now
to
5 pm

Wed

8 am
to
5 pm

Thu

8 am
to
5 pm

Fri

8 am
to
5 pm

Sat

Office
closed

Sun

Office
closed

Mon

8 am
to
5 pm

Locations

Baptist Health Medical Group Primary Care

New Patient?
(502) 220-4020
Baptist Health Medical Group Primary Care6580 Kenwood Crossing Rd Crestwood, KY 40014
1
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 5:00pm
    • Tue: 8:00am - 5:00pm
    • Wed: 8:00am - 5:00pm
    • Thu: 8:00am - 5:00pm
    • Fri: 8:00am - 5:00pm
    • Sat: closed
    • Sun: closed
  • Directions

Review Highlight

"I have been a patient of Dr. Hefner for about 10 years, I absolutely love him, but lately I can't seem to get into to see him for 3-4 weeks out. Another..."

- J. Scott in Louisville, KYSee more reviews

At a Glance

  • Explains Conditions Well Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth This provider offers telehealth appointments. Call the office to schedule an appointment.
  • Hospital Satisfaction Patients said they were highly satisfied at this doctor's hospital. See hospitals

More Family Practitioners at Baptist Health Medical Group Primary Care

Dr. Hefner's Reviews

Likelihood to recommend Dr. Hefner

4.4

Based on 24 ratings

5 Stars
79.16666666666667%
(19)
4 Stars
0%
(0)
3 Stars
8.333333333333334%
(2)
2 Stars
4.166666666666667%
(1)
1 Star
8.333333333333334%
(2)
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Leave a review

How likely are you to recommend
Dr. Hefner?
(Select your rating)
What went well
  • Appointment wasn't rushed (22)
  • Explained conditions well (22)
  • Trusted the provider's decisions (22)
What could be improved
  • Difficult to schedule appointment (6)
  • Staff wasn't friendly (4)
  • Office environment (3)
RecentHighestLowestMost Helpful
Reply Flag
Proactive Doctor! Completely trust him with my family’s care!
What went well
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jan 30, 2021
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Reply Flag
The office staff in this practice is terrible. I really like Dr. Hefner but the staff at this office are terrible. So terrible I had to change doctors. Unfortunate.
What went well
No results
What could be improved
No results
Helpful
Unhappy patient – Feb 20, 2020
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Reply Flag
Dr. Hefner has been our PCP (primary care physician) every time we've lived in the Louisville area. We are absolutely satisfied with the care we have received under Dr. Hefner's care and look foward to having him back as our PCP in a month or so.
What went well
No results
What could be improved
No results
Helpful
Steve Hicks in Stuart, FL – Sep 02, 2016
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Reply Flag
Dr. Hefner took time to explain everything he was doing and what he saw on test results. He took time to give perspective.
What went well
No results
What could be improved
No results
Helpful
Tim L in La Grange, KY – Aug 27, 2016
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Reply Flag
I have been a patient of Dr. Hefner for about 10 years, I absolutely love him, but lately I can't seem to get into to see him for 3-4 weeks out. Another doctor recommended I see my primary care because of some health issues I've been having and he was very concerned, I explained this girl scheduling, soonest they can "get me in" is 4 weeks out. It's getting absurd that you have to wait 30 days to see your primary care physician. Very frustrated and ready to start looking for a new doctor!!
What went well
No results
What could be improved
No results
5 people found this helpful
Helpful
J. Scott in Louisville, KY – Aug 16, 2016
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Reply Flag
Dr. Hefner is one of the most in-compassionate doctors I have ever encountered. He does not care about his patients just the money and his own narcissistic needs. He give Baptist East a very bad name!!!
What went well
No results
What could be improved
No results
5 people found this helpful
Helpful
J. Williams in Louisville, KY – Jun 21, 2016
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How was your experience with Dr. Hefner?

Experience and Background Checks

Experience
Background

Background Check

Healthgrades does not collect malpractice claims information for Kentucky
No disciplinary actions found for the years we collect data
No board actions found for the years we collect data
Learn more about background checks

Experience Check

Check if Dr. Hefner treats your condition or procedure

Dr. Hefner's conditions and procedures:

  • Abdominal Pain
  • Acne
  • Acute Bronchitis
  • Acute Deep Vein Thrombosis (DVT)
  • Acute Pharyngitis
  • Acute Sinusitis
  • Acute Tonsillitis
  • Acute Upper Respiratory Infection
  • Acute Venous Embolism Thrombosis
  • ADHD and-or ADD
  • All Headaches (incl. Migraine)
  • Allergic Conjunctivitis
  • Allergic Rhinitis
  • Anemia
  • Animal Allergies
  • Ankle Sprains and Strains
  • Anxiety
  • Arthritis
  • Arthritis of the Elbow
  • Asthma
  • Asymptomatic Post-Menopausal Status
  • Ataxia
  • Atherosclerosis
  • Athlete's Foot
  • Atopic Dermatitis (Eczema)
  • Back Pain
  • Balanoposthitis
  • Benign Chronic Pain Syndrome
  • Bladder Infection
  • Blood in Urine (Hematuria)
  • Boil
  • Bronchiectasis
  • Bronchitis
  • Bruise of Face, Scalp, or Neck
  • Burn Injuries
  • Bursitis
  • Calcium Metabolism Disorders
  • Carpal Tunnel Syndrome
  • Cellulitis
  • Chest Pain
  • Chronic Fatigue Syndrome
  • Chronic Neck Pain
  • Chronic Pain
  • Chronic Sinusitis
  • Cold Sore
  • Conduct Disorder
  • Constipation
  • COPD (Chronic Obstructive Pulmonary Disease)
  • Cough
  • Deep Vein Thrombosis (DVT)
  • Diabetes Counseling
  • Diabetes Mellitus, Secondary
  • Diabetes Type 2
  • Diabetes With Renal Manifestations
  • Diabetic Polyneuropathy
  • Diarrhea
  • Diverticulitis, Intestinal
  • Diverticulosis, Intestinal
  • Dizziness
  • Dry Skin
  • Dyslipidemia
  • Ear Ache
  • Earwax Buildup
  • Electrocardiogram (EKG)
  • Emphysema
  • Enlarged Prostate (BPH)
  • Erythema Multiforme
  • Esophagitis
  • Excessive Menstrual Bleeding
  • Fecal Occult Blood Test for Colorectal Cancer
  • Fever
  • Fibromyalgia
  • Fungal Nail Infection
  • Gas-Bloat Syndrome
  • Gastritis
  • Gastroesophageal Reflux Disease (GERD)
  • Gout
  • Hair Loss
  • Headache
  • Heart Disease
  • Heart Palpitations
  • Hemorrhoids
  • Hernia
  • Herpes Simplex Infection
  • Herpes Zoster Without Complication
  • Hives
  • Hypercalcemia
  • Hyperkalemia
  • Hyperlipidemia
  • Hypertension
  • Hypoglycemia
  • Hypogonadism
  • Hypotension
  • Hypotension (Excluding Maternal)
  • Hypothyroidism
  • Immunization Administration
  • Indigestion
  • Influenza (Flu)
  • Insomnia
  • Interstitial Cystitis
  • Iodine Deficiency
  • Iron Metabolism Disorders
  • Irritable Bowel Syndrome
  • Itchy Skin
  • Jock Itch
  • Joint Pain
  • Limb Pain
  • Limb Swelling Caused by Fluid Overload
  • Lipid Disorders
  • Liver Damage from Alcohol
  • Low Back Pain
  • Low Blood Oxygen Level
  • Malaise and Fatigue
  • Mastodynia
  • Menopausal and Postmenopausal Disorders
  • Menstrual Disorders (incl. Dysmenorrhea)
  • Migraine
  • Mineral Metabolism Disorders
  • Moles (Benign Skin Lesions)
  • Muscle Spasm
  • Nausea
  • Nighttime Urination (Nocturia)
  • Noninfectious Gastroenteritis and Colitis
  • Obesity
  • Osteoarthritis
  • Osteoarthritis of Ankle and Foot
  • Osteoarthritis of Hand or Wrist
  • Osteoarthritis of Hands
  • Osteoarthritis of Hip
  • Osteoarthritis of Hip and Thigh
  • Osteoarthritis of Knee
  • Osteoarthritis of Shoulder
  • Osteoarthritis of Spine
  • Osteopenia
  • Osteoporosis
  • Otitis Media
  • Outer Ear Infection
  • Overactive Bladder
  • Overweight
  • Painful Urination (Dysuria)
  • Pap Smear Abnormalities
  • Patellofemoral Pain Syndrome or Knee Pain
  • Perimenopause
  • Peripheral Nerve Disorders
  • Pharyngitis
  • Phlebitis and Thrombophlebitis
  • Pinkeye (Conjunctivitis)
  • Plantar Fasciitis
  • Pneumonia
  • Pollen Allergy
  • Polyneuropathy
  • Polyuria
  • Prostatitis
  • Radiculopathy (Not Due to Disc Displacement)
  • Rash
  • Reflux Esophagitis
  • Restless Leg Syndrome
  • Ringworm
  • Runner's Knee
  • Scabies
  • Sciatica (Not Due to Disc Displacement)
  • Seborrheic Dermatitis
  • Second-Degree Burns
  • Shingles
  • Shortness of Breath
  • Shoulder Tendinitis and Tenosynovitis
  • Sinus Tachycardia
  • Sinusitis
  • Sleep Apnea
  • Sleep-Related Leg Cramp
  • Smoking Cessation Counseling
  • Speech, Language and Learning Disorders
  • Sprains and Strains (incl. Muscle Tear)
  • Strep Throat
  • Sunburn
  • Swimmer's Ear
  • Symptomatic Menopause
  • Tension Headache
  • Testicular Dysfunction
  • Thyroid Goiter
  • Tobacco Use Disorder
  • Tonsillitis
  • Torticollis
  • Tremor
  • Trigeminal Neuralgia
  • Urinary Hesitancy
  • Urinary Incontinence
  • Urinary Stones
  • Urinary Tract Infection (UTI)
  • Vertigo
  • Viral Infection
  • Vitamin B Deficiency
  • Vitamin D Deficiency
  • Warts
  • Wellness Examination
  • Wheezing

Insurance Check

Search for your insurance provider

Dr. Hefner accepts

Accepted insurance can change. Please double-check when making an appointment.

(502) 220-4020

Dr. Hefner accepts the following insurance:

Aetna
Aetna HMO
Choice Plus POS II
Anthem
Anthem Essential-KY
Balanced Blue Access-KY PPO
Balanced Pathway-KY HMO
Balanced Pathway-KY PPO
Baptist HCA-KY
Blue Access - UL1 Tiered Network-KY PPO
Blue Access-KY
Blue Access-KY PPO
Blue Preferred-KY
Blue Traditional-KY
Bronze Blue Access w/HSA-KY PPO
Bronze Blue Access-KY PPO
Bronze Pathway for HSA-KY HMO
Bronze Pathway w/HSA - SG-KY HMO
Bronze Pathway w/HSA-KY PPO
Bronze Pathway X for HSA-KY HMO
Bronze Pathway X-KY HMO
Bronze Pathway- SG-KY HMO
Bronze Pathway-KY HMO
Bronze Pathway-KY PPO
Bronze Pathway-KY PPO Plus
Catastrophic Pathway X-KY HMO
Catastrophic Pathway-KY HMO
Gold Blue Access-KY PPO
Gold Pathway - SG-KY HMO
Gold Pathway X-KY HMO
Gold Pathway-KY HMO
Gold Pathway-KY PPO
Gold Pathway-KY PPO Plus
Kentucky Employees Health Plan (KEHP)
KentuckyOne-KY
Lumenos Plans-KY
Methodist Hospital-KY
National (BlueCard Basic) PPO
National (BlueCard) PPO
Pathway X-KY HMO
Pathway-KY
Pathway-KY HMO
Platinum Blue Access-KY PPO
Platinum Pathway - SG-KY HMO
Platinum Pathway-KY PPO
Platinum Pathway-KY PPO Plus
Silver Blue Access w/HSA-KY PPO
Silver Blue Access-KY PPO
Silver Pathway for HSA-KY HMO
Silver Pathway w/HSA - SG-KY HMO
Silver Pathway w/HSA-KY PPO
Silver Pathway X for HSA-KY HMO
Silver Pathway X-KY HMO
Silver Pathway- SG-KY HMO
Silver Pathway-KY HMO
Silver Pathway-KY PPO
Silver Pathway-KY PPO Plus
St. Joseph's-KY
The Christ Hospital Health Network (TCHHN)-KY
UK RHP-Regional Health Plan-KY
UK-Indemnity-KY
UK-KY EPO
UK-KY PPO
UK-Medicare Carve-Out-KY
Anthem Blue Cross Blue Shield
Anthem Blue Cross Blue Shield HMO
Anthem Blue Cross Blue Shield PPO
Blue Cross Blue Shield
Blue Card PPO
CareFirst Blue Cross Blue Shield
HealthyBlue 2.0
HealthyBlue Advantage
Cigna
Cigna HMO
Cigna PPO
Open Access Plus
First Health (Coventry Health Care)
First Health (Coventry Health Care) PPO
Humana
Choice Care PPO
Preferred PPO
MultiPlan
MultiPlan PPO
PHCS Network PPO
Sagamore Health Network
Sagamore Plus

About Me

Care Philosophy

Baptist Health Medical Group is a comprehensive, multispecialty network of physicians and advanced practice clinicians. Our providers are committed to...Read more

Specialties

  • Family Medicine

Board Certifications

Education

Naval Hospital San Diego
Residency Hospital

Awards

Frequently Asked Questions

How can I make an appointment with Dr. Richard Hefner, DO?

Click here to schedule an appointment online. New patients can also call (502) 220-4020, and for other questions, call (502) 243-3161.

Does Dr. Richard Hefner, DO offer telehealth services?

Dr. Hefner has indicated that they offer telehealth. Contact the office to check for eligibility for your needs.

Is Dr. Richard Hefner, DO accepting new patients?

Dr. Richard Hefner, DO generally accepts new patients on Healthgrades. You can see Dr. Hefner's profile to make an appointment.

Does Dr. Richard Hefner, DO accept my insurance?

Use the Healthgrades insurance check to verify if Dr. Hefner accepts your insurance.

What are Dr. Richard Hefner, DO's top areas of care?

Dr. Hefner frequently treats Vitamin D Deficiency, Emphysema, and Tobacco Use Disorder. See all procedures and conditions Dr. Hefner treats.

Where is Dr. Richard Hefner, DO's office located?

Dr. Hefner's office is located at 6580 Kenwood Crossing Rd, Crestwood, KY 40014. Find other locations and directions on Healthgrades.

Affiliated Hospitals

Dr. Hefner is affiliated with the following hospitals. Select a hospital below to learn more.

Learn more about how Healthgrades measuresHospital Quality.

Baptist Health Louisville

Louisville, KY

76% Patient Experience Rating, 7% higher than the national average

2 Awards Received

Baptist Health La Grange

La Grange, KY

74% Patient Experience Rating, 5% higher than the national average