Dr. Richard Hefner, DO

Family Medicine ·  Male · Age 65

  21 Reviews
  

Dr. Richard Hefner, DO is a family medicine specialist in Crestwood, KY and has been practicing for 35 years. He specializes in family medicine.


Locations

Baptist Health Medical Group - Crestwood

New Patient?
(502) 888-1373
1
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 5:00pm
    • Tue: 8:00am - 5:00pm
    • Wed: 8:00am - 5:00pm
    • Thu: 8:00am - 5:00pm
    • Fri: 8:00am - 5:00pm
    • Sat: closed
    • Sun: closed
  • Directions

More Family Practitioners at Baptist Health Medical Group - Crestwood

Dr. Hefner's Reviews

Likelihood to recommend Dr. Hefner

4.5

Based on 21 reviews

5 Stars
80.95238095238095%
(17)
4 Stars
0%
(0)
3 Stars
9.523809523809524%
(2)
2 Stars
4.761904761904762%
(1)
1 Star
4.761904761904762%
(1)

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Average Reported Wait Time
  • 10 – 15 minutes
Dr. Hefner's Performance
  • Trustworthiness
  • Explains condition(s) well
  • Answers questions
  • Time well spent
Office & Staff Performance
  • Scheduling
  • Office environment
  • Staff friendliness
What People Say About Dr. Richard Hefner, DO
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Reply
Dr. Hefner has been our PCP (primary care physician) every time we've lived in the Louisville area. We are absolutely satisfied with the care we have received under Dr. Hefner's care and look foward to having him back as our PCP in a month or so.
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Dr. Hefner took time to explain everything he was doing and what he saw on test results. He took time to give perspective.
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I have been a patient of Dr. Hefner for about 10 years, I absolutely love him, but lately I can't seem to get into to see him for 3-4 weeks out. Another doctor recommended I see my primary care because of some health issues I've been having and he was very concerned, I explained this girl scheduling, soonest they can "get me in" is 4 weeks out. It's getting absurd that you have to wait 30 days to see your primary care physician. Very frustrated and ready to start looking for a new doctor!!
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Dr. Hefner is one of the most in-compassionate doctors I have ever encountered. He does not care about his patients just the money and his own narcissistic needs. He give Baptist East a very bad name!!!
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Insurance Check

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Dr. Hefner accepts

Accepted insurance can change. Please double-check when making an appointment.

(502) 888-1373

Dr. Hefner accepts the following insurance:

Aetna
Aetna HMO
Choice Plus POS II
Anthem Blue Cross Blue Shield
Anthem Blue Cross Blue Shield HMO
Anthem Blue Cross Blue Shield PPO
Blue Cross Blue Shield
Blue Card PPO
Cigna
Cigna HMO
Cigna PPO
Open Access Plus
First Health (Coventry Health Care)
First Health (Coventry Health Care) PPO
Humana
Choice Care PPO
Preferred PPO
MultiPlan
MultiPlan PPO
PHCS Network PPO
Sagamore Health Network
Sagamore Plus

Background Check

Healthgrades does not collect malpractice claims information for Kentucky
No disciplinary actions found for the years we collect data
No board actions found for the years we collect data
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Experience Check

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About Me

Care Philosophy

Baptist Health Medical Group is a comprehensive, multispecialty network of physicians and advanced practice clinicians. Our providers are committed to providing compassionate, patient-centered care and strive to treat our patients the way we would want to be treated, every time, at every Baptist Health location.

Specialties

  • Family Medicine

Board Certifications

Education

Naval Hospital San Diego
Residency Hospital
1984
Western University College Of Osteopatic Medicine
Medical School
1984

Awards

Affiliated Hospitals

Check the quality of care at hospitals where Dr. Hefner treats patients.

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75% Patient experience rating, 6% higher than the national average

76% Patient experience rating, 7% higher than the national average