Dr. Richard Gray, MD

Dr. Richard Gray, MD

Orthopedic SurgeryMaleAge 61

Accepting new patients
Telehealth services available

New Patient

(253) 205-0181

Current Patient

Dr. Richard Gray, MD is a Orthopedic Surgery Specialist in Tacoma, WA and has over 37 years of experience in the medical field. He graduated from Northwestern University Medical School medical school in 1984. He is affiliated with medical facilities such as St. Francis Hospital and MultiCare Tacoma General Hospital. He is accepting new patients and has indicated that he accepts telehealth appointments. Be sure to call ahead with Dr. Gray to book an appointment.

Office Hours

1724 West Union Ave Ste 100 Tacoma, WA 98405

Mon

Open Now
to
5 pm

Tue

8 am
to
5 pm

Wed

8 am
to
5 pm

Thu

8 am
to
5 pm

Fri

8 am
to
4:30 pm

Sat

Office
closed

Sun

Office
closed
Call to Book

Locations

Puget Sound Orthopaedics

New Patient?
(253) 205-0181
Puget Sound Orthopaedics - Tacoma1724 West Union Ave Ste 100 Tacoma, WA 98405
1
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 5:00pm
    • Tue: 8:00am - 5:00pm
    • Wed: 8:00am - 5:00pm
    • Thu: 8:00am - 5:00pm
    • Fri: 8:00am - 4:30pm
    • Sat: closed
    • Sun: closed
  • Directions
Puget Sound Orthopaedics - Lakewood7308 Bridgeport Way W Ste 201 Lakewood, WA 98499
2
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 5:00pm
    • Tue: 8:00am - 5:00pm
    • Wed: 8:00am - 5:00pm
    • Thu: 8:00am - 5:00pm
    • Fri: 8:00am - 4:30pm
    • Sat: closed
    • Sun: closed
  • Directions
Puget Sound Orthopaedics - Gig Harbor2727 Hollycroft St Ste 410 Gig Harbor, WA 98335
3
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 5:00pm
    • Tue: 8:00am - 5:00pm
    • Wed: 8:00am - 5:00pm
    • Thu: 8:00am - 5:00pm
    • Fri: 8:00am - 4:30pm
    • Sat: closed
    • Sun: closed
  • Directions

Hospital Highlight

Dr. Gray is affiliated with St. Francis Hospital Federal Way, a highly rated hospital.

At a Glance

  • Explains Conditions Well Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth This provider offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital Patient Safety Excellence Award™ See hospitals

More Orthopedic Surgery Specialists at CHI - Franciscan Health System

Dr. Gray's Reviews

Likelihood to recommend Dr. Gray

4.6

Based on 85 ratings

5 Stars
88.23529411764706%
(75)
4 Stars
3.5294117647058822%
(3)
3 Stars
0%
(0)
2 Stars
1.1764705882352942%
(1)
1 Star
7.0588235294117645%
(6)
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How likely are you to recommend
Dr. Gray?
(Select your rating)
What went well
  • Trusted the provider's decisions (71)
  • Explained conditions well (70)
  • Office environment (69)
What could be improved
  • Didn't explain conditions well (6)
  • Didn't listen or answer questions (6)
  • Didn't trust the provider's decisions (6)
RecentHighestLowestMost Helpful
Reply
Dr GrAy is very friendly, as is the staff. All are informative, take time to answer questions,listens, looks for answers to complaints and resolutions. Dr Gray is Very professional and thorough. Highly recommend if you need advice or surgery.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Sandi Krehbiel – May 07, 2021
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I would tell you more about the visit if he would have ever kept my appointments. I made my first appointment, completed all necessary paperwork online, received confirmation of my appointment, then waited for the day. The morning of the appointment, after I had already taken time off work to go, I received a call from Dr. Gray's office asking if I could come in 3 hours earlier than scheduled appointment time because Dr. Gray wanted to leave early. I explained I could not and was told they would need to reschedule my appointment. So, I rescheduled and waited another 4 weeks with a painful knee. Received confirmation again the night before appointment. Took time off work AGAIN, only to receive a phone call 3 hours before my appointment telling me that if I couldn't come in early, they would have to reschedule my appointment AGAIN. Nope. I will find another doctor. Very unprofessional and uncaring.
What went well
No results
What could be improved
  • Difficult to schedule appointment
1 person found this helpful
Helpful
Apr 26, 2021
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Reply
Dr. Gray is an excellent surgeon with a stellar reputation. He's the knee surgeon to whom other knee surgeons go when they need their knees replaced. He did a great job on my knee. Thank you, Dr. Gray.
What went well
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
  • Long wait times
Helpful
Guy Dean – Apr 18, 2021
On behalf of Puget Sound Orthopaedics, thanks for...Read More
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Dr Gray really takes time with you never rushed
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jeannette Kalinski – Apr 07, 2021
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Reply
Dr. Gray was great at resolving my issues. and I was glad I pursued a second opinion. The cortisone injection did help, even tho I was a sceptic,
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Linda Wolfe – Apr 02, 2021
On behalf of Puget Sound Orthopaedics, thanks for...Read More
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Very pleasant, informative, and open to questions. Takes the time to really make sure you are understanding the process and comfortable with the decision
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Joan Bargelt – Apr 01, 2021
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I trust Dr Gray and his staff completely. He is super smart, caring, and really understand sports injuries. He keeps me hiking strong!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
hikergal – Mar 31, 2021
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Very professional. Told me what to expect before and after surgery. Made me feel I was important.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Ken nelson – Mar 31, 2021
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Very nice doctor. I was very perplexed at the end of the visit. He left abruptly leaving me to wonder why. Our visit went very well. So I was a bit confused at this. And I wasn’t sure if a nurse was coming in after for more instructions because they usually do he said they would get a hold of me for an MRI. I was just confused at they end and feeling bad because I didn’t know why he just left so quick.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Vicki Schuppert – Mar 21, 2021
Dr. Gray's Reply –
Thank you for your feedback.
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Excellent Doctor/Patient interaction. Explained options without pushing a surgery only approach. Dr. Gray has my trust and I will continue to go to him for treatment and eventual surgery.
What went well
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Dennis Trout – Mar 21, 2021
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I have complete trust in Dr. Gray and his team. They are the very best.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
JOHN M JACOBS – Mar 19, 2021
Dr. Gray's Reply –
Thanks for sharing.
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Reply
No waiting and was very professional. I have already referred him to several friends. He is also kind.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Karen Msurin – Mar 19, 2021
Dr. Gray's Reply –
Thank you for your feedback.
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Reply
Long trusted surgeon of mine, 3 surgeries and trust him more and more everytime.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jack E Huggins – Mar 19, 2021
On behalf of Puget Sound Orthopaedics, thanks for...Read More
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I worked with Dr. Gray for a hip replacement. We decided to do the procedure at the Lakewood Surgery Center vs. a hospital. I was home within 4 hours same day and experienced very little pain. In fact I took a total of 4 prescription pain pills during recovery in the first week. I am normally very quick to take a pain pill. I worked with a different surgeon for bi-lateral knees replacements and was on pain meds for weeks. Hips are much easier than needs but what a difference! His bedside manner is also great in comparison to other surgeons I have met over the years. I am 53 years old and feel a lot better than I did pre-surgery. I would highly recommend Dr. Gray.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
M. Parker – Dec 22, 2020
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Reply
I Could not of had a better experience . I was very lucky I found him. I had very little pain the first week and only discomfort the next few weeks. I have been highly recommending Dr Gray to everyone who will listen so they to can pass on his great work. Physical therapy was only a few weeks and painless only minor discomfort. I was walking with out a walker or cane right after the start of physical therapy. I can’t recommend Dr Gray highly enough even down to making the scar go to the side of the knee cap so when all healing is done you don’t have to kneel the scar and all of his staff was Really terrific.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Lee Gleason – Oct 28, 2020
Dr. Gray's Reply –
We appreciate your feedback.
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As always, I was made to feel comfortable & safe. All the staff are very friendly & helpful. I trust Dr. Gray...his compassion & dedication to his patients is honest...he’s a good listener & welcomes suggestions & ideas. You can tell he & his team, which includes the patient, work well together! Dr. Gray is really a good guy. These days, it’s really difficult to find someone who is real & truly cares about what he does & those he works with.
What went well
No results
What could be improved
No results
1 person found this helpful
Helpful
Alaina Schweiger – Oct 28, 2020
Dr. Gray's Reply –
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Absolutely. Nine days after a complete hip replacement surgery, I no longer needed pain medications or a walker. The Doctor and staff are excellent in every way. I arrived at the hospital at 5:45 am and was back home by 5:45 pm the same day. (I live an hour away from the hospital) The care at St. Joseph's hospital was excellent also. I would highly recommend Dr. Richard Gray and his staff to all my friends and family. I plan to have my knee surgery done by him, also.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Sandra Pratt – Aug 29, 2020
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Dr. Gray is a kind, understanding and committed surgeon. His focus is on making every effort to enhance his patients abilities to live a pain free and satisfying lifestyle. His extreme knowledge, experience and industry awareness makes him a rare and amazing surgeon. I am thrilled that he is my surgeon.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Don Butler – Aug 26, 2020
Thank you for providing us with this review. It...Read More
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I was recommending dr gray before I was his patient. I worked for chi for 20 years and his name and reputation preceded my actual contact. I felt safe and trusting in his care. Great care
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Judy Klontz – Jul 31, 2020
Thank you for sharing your sentiment regarding...Read More
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Reply
Dr Gray is professional and an excellent listener. I never felt rushed and very cared for for my post op, I greatly appreciated that.
What went well
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • Office environment
Helpful
Jul 31, 2020
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Experience and Background Checks

Experience
Background

Background Check

Healthgrades does not collect malpractice claims information for Washington
No disciplinary actions found for the years we collect data
No board actions found for the years we collect data
Learn more about background checks

Experience Check

Check Dr. Gray's experience treating your condition or procedure

Dr. Gray's Top Procedures and Conditions

Treatment Frequency
Osteoarthritis of Hip and Thigh
very high
very high

Treatment Frequency

Dr. Gray treats Osteoarthritis of Hip and Thigh more than 100% of his peers

Dr. Gray treats this condition more than 100% of his peers

Osteoarthritis of Hip
very high
very high

Treatment Frequency

Dr. Gray treats Osteoarthritis of Hip more than 100% of his peers

Dr. Gray treats this condition more than 100% of his peers

Osteoarthritis
very high
very high

Treatment Frequency

Dr. Gray treats Osteoarthritis more than 99% of his peers

Dr. Gray treats this condition more than 99% of his peers

Rating Includes other areas of care:

  • Osteoarthritis of Ankle
  • Osteoarthritis of Elbow
  • Osteoarthritis of Finger Joint
  • Osteoarthritis of Hand or Wrist
  • Osteoarthritis of Hip
  • Osteoarthritis of Knee
  • Osteoarthritis of Shoulder
  • Osteoarthritis of Spine
  • Osteoarthritis of Toe
  • Osteoarthritis of Wrist
Hide other areas of care

Dr. Gray's conditions and procedures:

  • ACL Surgery
  • Adhesive Capsulitis
  • All Shoulder or Elbow Replacement Procedures
  • Ankle Fracture
  • Ankylosing Spondylitis
  • Anterior Cruciate Ligament (ACL) or Posterior Cruciate Ligament (PCL) Tear
  • Arthritis of the Elbow
  • Avascular Necrosis
  • Back Disorders
  • Baker’s Cyst
  • Broken Arm
  • Bursitis
  • Carpal Tunnel Release
  • Carpal Tunnel Syndrome
  • Cerebrospinal Fluid Leak (CSF Leak)
  • Cervical Spine Myelopathy
  • Chondrocalcinosis
  • Chronic Neck Pain
  • Clavicle Fracture
  • Coccygeal Pain
  • Complications of Joint Prosthesis
  • Degenerative Disc Disease
  • Difficulty With Walking
  • Dupuytren's Contracture
  • Dural Repair or Other Spinal Cord Repair
  • Dural Tear
  • Elbow Sprain
  • Elbow Surgery
  • Enthesopathy of Hip (incl. Trochanteric Bursitis)
  • Enthesopathy of Knee (incl. Bursitis of Knee)
  • Excision of Femur or Knee
  • Excision of Humerus
  • Excision of Tibia or Fibula
  • Femur Fracture
  • Foot and Ankle Ligament and Tendon Repair
  • Foot and Ankle Surgery
  • Fracture
  • Ganglion Cyst
  • Gout
  • Hammer Toe
  • Herniated Disc
  • Herniated Disc Surgery
  • Hip Arthroscopy
  • Hip Fracture
  • Hip Fracture and Dislocation Treatment
  • Hip Fracture and-or Dislocation Treatment, Closed
  • Hip Pointer Injuries
  • Hip Replacement
  • Hip Replacement Revision
  • Hip Replacement With Robotic Assistance
  • Hip Resurfacing
  • Hip Sprain
  • Hip Surgery
  • Internal Derangement of Knee
  • Intervertebral Disc Disease
  • Joint Drainage
  • Joint Pain
  • Joint Replacement Surgery
  • Knee and Leg Fracture and Dislocation Treatment
  • Knee and Lower Leg Fracture Treatment, Open
  • Knee Arthroscopy
  • Knee Dislocation
  • Knee Fracture
  • Knee Injuries
  • Knee Replacement
  • Knee Replacement Revision
  • Knee Sprain
  • Knee Surgery
  • Lamina Procedures (incl. Laminectomy, Laminoplasty, Laminotomy)
  • Laminoforaminotomy
  • Leg Fracture Above Knee (incl. Hip)
  • Leg Fracture Below Knee (incl. Ankle)
  • Limb Pain
  • Low Back Pain
  • Lumbar Spine Fracture
  • Lupus
  • Medial Collateral Ligament (MCL) Sprain
  • Meniscus Surgery
  • Musculoskeletal Disorders
  • Musculoskeletal Function Test
  • Myofascial Trigger Point Injection
  • Nerve Block, Somatic
  • Nerve Root Injury and Plexus Disorders (incl. Pinched Nerve)
  • Neuroplasty
  • Non-Unions and Malunions of Fractures
  • Orthopedic Trauma
  • Osteoarthritis
  • Osteoarthritis of Ankle and Foot
  • Osteoarthritis of Hand or Wrist
  • Osteoarthritis of Hands
  • Osteoarthritis of Hip
  • Osteoarthritis of Hip and Thigh
  • Osteoarthritis of Knee
  • Osteoarthritis of Shoulder
  • Osteoarthritis of Spine
  • Osteopenia
  • Partial Knee Replacement
  • Patellofemoral Pain Syndrome or Knee Pain
  • Pelvic Fracture
  • Periacetabular Osteotomy
  • Polyneuropathy
  • Post-Laminectomy Syndrome
  • Pyogenic Arthritis
  • Radiculopathy (Not Due to Disc Displacement)
  • Resection or Ablation of Bone Tumor, Partial or Complete Resection of Bone, Debridement of Bone
  • Reverse Total Shoulder and Total Shoulder Replacement
  • Rheumatoid Arthritis
  • Rib Fracture
  • Rotator Cuff Tear
  • Runner's Knee
  • Sacrum Disorders
  • Sciatica (Not Due to Disc Displacement)
  • Scoliosis
  • Separated Femoral Epiphysis Treatment
  • Shoulder Fracture and Dislocation Treatment
  • Shoulder Impingement Syndrome
  • Shoulder Replacement
  • Shoulder Tendinitis and Tenosynovitis
  • Spinal Cord Tumor
  • Spinal Fusion
  • Spinal Stenosis
  • Spine Deformities
  • Spine Fractures, Traumatic
  • Spondylitis
  • Spondylolisthesis
  • Sprains and Strains (incl. Muscle Tear)
  • Sternum Fracture
  • Steroid Injection
  • Synovial Biopsy
  • Systemic Chondromalacia
  • Thoracic Spine Fracture
  • Tibia and Fibula Fractures
  • Tibia or Fibula Stress Fracture
  • Total Hip Replacement
  • Total Knee Arthroplasty With Robotic Assistance
  • Trigger Point Injection
  • Unicompartmental Hip Surgery
  • Upper Back Pain
  • Viscosupplementation With Hyaluronate

Insurance Check

Search for your insurance provider

Dr. Gray accepts most major insurance plans.

Dr. Gray has indicated that he accepts most major insurance carriers

Accepted insurance can change. Please double-check when making an appointment.

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About Me

Care Philosophy

Richard E. Gray, MD, is a board-certified orthopedic surgeon who provides a wide range of services, including total joint replacement, trauma repair, spine...Read more

Biography

My goal is to team-up with my patients and their families to accurately and clearly define their problems, provide understandable treatment options and...Read more

Specialties

  • Orthopedic Surgery
  • Hip & Knee Orthopedics
  • Orthopedic Spine Surgery
  • Sports Medicine

Board Certifications

Education

1990
Minnesota Spine Center
Fellowship Hospital
1989
Northwestern University Medical School
Residency Hospital
1985
Northwestern University Medical School
Internship Hospital
1984
Northwestern University Medical School
Medical School
1980
Northwestern Center Feinberg School of Medicine
Undergraduate School
,

Awards

Frequently Asked Questions

How can I make an appointment with Dr. Richard Gray, MD?

Click here to schedule an appointment online. New patients can also call (253) 205-0181, and for other questions, call (253) 830-5200.

Does Dr. Richard Gray, MD offer telehealth services?

Dr. Gray has indicated that they offer telehealth. Contact the office to check for eligibility for your needs.

Is Dr. Richard Gray, MD accepting new patients?

Dr. Richard Gray, MD generally accepts new patients on Healthgrades. You can see Dr. Gray's profile to make an appointment.

Does Dr. Richard Gray, MD accept my insurance?

Use the Healthgrades insurance check to verify if Dr. Gray accepts your insurance.

What are Dr. Richard Gray, MD's top areas of care?

Dr. Gray frequently treats Osteoarthritis of Hip and Thigh, Osteoarthritis of Hip, and Osteoarthritis. See all procedures and conditions Dr. Gray treats.

Where is Dr. Richard Gray, MD's office located?

Dr. Gray's office is located at 1724 West Union Ave Ste 100, Tacoma, WA 98405. Find other locations and directions on Healthgrades.

Affiliated Hospitals

Dr. Gray is affiliated with the following hospitals. Select a hospital below to learn more.

Learn more about how Healthgrades measuresHospital Quality.

St. Francis Hospital

Federal Way, WA

61% Patient Experience Rating, 8% lower than the national average

2 Awards Received

Award Highlight: Patient Safety Excellence Award™ (2021)

MultiCare Tacoma General Hospital

Tacoma, WA

71% Patient Experience Rating, 2% higher than the national average

2 Awards Received

St. Clare Hospital

Lakewood, WA

64% Patient Experience Rating, 5% lower than the national average

1 Award Received