Accepting new patients

Dr. Richard Charles, MD

Internal Medicine ·  Male · Age 49

Dr. Charles

Dr. Richard Charles, MD is an internal medicine specialist in Buffalo, NY. He specializes in internal medicine.


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(716) 630-1100

Dr. Charles accepts the following insurance:

Aetna
Choice Plus POS II
Blue Cross Blue Shield
Blue Card PPO
Capital District Physician's Health Plan (CDPHP)
Capital District Physician's Health Plan (CDPHP) HMO
Cigna
Cigna PPO
Open Access Plus
Empire Blue Cross Blue Shield
Empire Blue Cross Blue Shield HMO
Humana
Choice Care PPO
Independent Health
Encompass
MultiPlan
MultiPlan PPO
PHCS Network PPO
MVP Health Care
MVP Health Care PPO

Background Check

No malpractice claims found for New York
No disciplinary actions found for the years we collect data
No board actions found for the years we collect data
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Experience Check

Check if Dr. Charles treats your condition or procedure

Dr. Charles' conditions and procedures:

  • Abdominal Disorders
  • Abdominal Pain
  • Abnormal Thyroid
  • Achilles Tendinitis
  • Acidosis
  • Acne
  • Actinic Keratosis
  • Acute Bronchitis
  • Acute Deep Vein Thrombosis (DVT)
  • Acute Laryngitis
  • Acute Pharyngitis
  • Acute Sinusitis
  • Acute Tonsillitis
  • Acute Upper Respiratory Infection
  • Acute Venous Embolism Thrombosis
  • ADHD and-or ADD
  • Advance Directive End of Life Planning
  • Alkalosis
  • All Headaches (incl. Migraine)
  • Allergic Reaction
  • Allergic Rhinitis
  • Anal Disorders
  • Anal or Rectal Pain
  • Anemia
  • Anemia and Iron Deficiency Screening
  • Animal Allergies
  • Anxiety
  • Arthritis
  • Arthritis of the Elbow
  • Asthma
  • Asymptomatic Post-Menopausal Status
  • Ataxia
  • Atherosclerosis
  • Athlete's Foot
  • Atopic Dermatitis (Eczema)
  • Back Pain
  • Balanoposthitis
  • Bedsores
  • Benign Chronic Pain Syndrome
  • Bladder Diseases
  • Bladder Infection
  • Blood Disorders
  • Blood in Urine (Hematuria)
  • Boil
  • Bone Disorders
  • Breast Diseases
  • Breast Pain
  • Bronchiectasis
  • Bronchitis
  • Bruise of Face, Scalp, or Neck
  • Bunion
  • Burn Injuries
  • Bursitis
  • Calcium Metabolism Disorders
  • Candidiasis of Skin and Nails
  • Cardiovascular Stress Test
  • Care Coordination for Complex Conditions and Procedures
  • Carpal Tunnel Syndrome
  • Celiac Disease
  • Cellulitis
  • Chest Pain
  • Chlamydia Infections
  • Cholesterol Screening
  • Chronic Deep Vein Thrombosis (DVT)
  • Chronic Fatigue Syndrome
  • Chronic Neck Pain
  • Chronic Pain
  • Chronic Sinusitis
  • Cluster Headache
  • Coccygeal Pain
  • Cold Sore
  • Confusion
  • Constipation
  • COPD (Chronic Obstructive Pulmonary Disease)
  • Coronary Artery Disease (CAD)
  • Cough
  • Cyclothymia (Chronic Mood Disorder)
  • Deep Vein Thrombosis (DVT)
  • Dehydration
  • Dermatitis
  • Dermatitis Due to Drugs
  • Dermatitis Due to Substances Taken Internally
  • Diabetes Counseling
  • Diabetes Mellitus, Secondary
  • Diabetes Screening
  • Diabetes Type 1
  • Diabetes Type 2
  • Diabetes With Renal Manifestations
  • Diabetic Polyneuropathy
  • Diarrhea
  • Difficulty With Walking
  • Diverticulosis, Intestinal
  • Dizziness
  • Dry Skin
  • Dysentery
  • Dysphagia
  • Dysthymia (Chronic Depression)
  • Dysthymia and Cyclothymia (Mood Disorders)
  • Ear Ache
  • Ear Disorders
  • Earwax Buildup
  • Elbow Injuries
  • Electrocardiogram (EKG)
  • Emphysema
  • Enlarged Prostate (BPH)
  • Enteritis
  • Erectile Dysfunction
  • Esophageal Diseases
  • Esophagitis
  • Essential Tremor
  • Fecal Occult Blood Test for Colorectal Cancer
  • Fever
  • Fibromyalgia
  • Foot Conditions
  • Fungal Infections
  • Fungal Nail Infection
  • Gait Abnormality
  • Ganglion Cyst
  • Gas-Bloat Syndrome
  • Gastritis
  • Gastroesophageal Reflux Disease (GERD)
  • Gastrointestinal Diseases
  • Gastroparesis
  • Genital Herpes
  • Gonorrhea Screening
  • Gout
  • Hair Loss
  • Hammer Toe
  • Headache
  • Heart Disease
  • Heart Palpitations
  • Hemorrhoids
  • Hepatitis A
  • Hepatitis A Screening
  • Hepatitis B Virus Screening
  • Hepatitis C Virus Screening
  • Hepatitis Screening
  • Herpes Simplex Infection
  • Herpes Simplex Screening
  • Herpes Zoster Without Complication
  • Histoplasmosis
  • HIV Screening
  • Hives
  • Hoarse Voice (Dysphonia)
  • Hypercalcemia
  • Hyperkalemia
  • Hyperlipidemia
  • Hypertension
  • Hypertensive Chronic Kidney Disease
  • Hypoglycemia
  • Hypokalemia
  • Hypotension
  • Hypotension (Excluding Maternal)
  • Hypothyroidism
  • Immunization
  • Indigestion
  • Influenza (Flu)
  • Insomnia
  • Iron Metabolism Disorders
  • Irritable Bowel Syndrome
  • Itchy Skin
  • Jock Itch
  • Joint Pain
  • Kidney Infection
  • Kidney Infection, Acute
  • Knee Disorders
  • Laryngitis
  • Larynx Conditions
  • Lateral and Medial Epicondylitis (Tennis and Golf Elbow)
  • Leg and Foot Ulcers
  • Limb Cramp
  • Limb Pain
  • Limb Swelling
  • Limb Swelling Caused by Fluid Overload
  • Lipid Disorders
  • Liver Damage from Alcohol
  • Liver Function Test
  • Low Back Pain
  • Low Blood Oxygen Level
  • Magnesium Metabolism Disorders
  • Malaise and Fatigue
  • Malnutrition
  • Menopausal and Postmenopausal Disorders
  • Menstrual Disorders (incl. Dysmenorrhea)
  • Migraine
  • Mineral Metabolism Disorders
  • Motion Sickness
  • Muscle Spasm
  • Muscle Weakness
  • Nausea
  • Neck Muscle Strain
  • Neurogenic Bladder
  • Nighttime Urination (Nocturia)
  • Non-Alcoholic Fatty Liver Disease
  • Noninfectious Gastroenteritis and Colitis
  • Nosebleed
  • Obesity
  • Obesity Counseling
  • Osteoarthritis
  • Osteoarthritis of Ankle and Foot
  • Osteoarthritis of Hand or Wrist
  • Osteoarthritis of Hands
  • Osteoarthritis of Hip
  • Osteoarthritis of Hip and Thigh
  • Osteoarthritis of Knee
  • Osteoarthritis of Shoulder
  • Osteopenia
  • Osteoporosis
  • Osteoporosis Screening
  • Otitis Media
  • Outer Ear Infection
  • Overweight
  • Painful Urination (Dysuria)
  • Partial Lung Collapse
  • Patellofemoral Pain Syndrome or Knee Pain
  • Peptic Ulcer
  • Pericardial Disease
  • Perimenopause
  • Peripheral Nerve Disorders
  • Peripheral Vascular Disease (PAD, PVD)
  • Pharyngitis
  • Phlebitis and Thrombophlebitis
  • Pinkeye (Conjunctivitis)
  • Plantar Fasciitis
  • Pneumonia
  • Pollen Allergy
  • Polymyalgia Rheumatica (PMR)
  • Polyneuropathy
  • Polyuria
  • Postnasal Drip
  • Pregnancy Test
  • Prostate Cancer Screening
  • Prostatitis
  • Pulmonary Disease
  • Pulmonary Function Test
  • Radiculopathy (Not Due to Disc Displacement)
  • Rapid Flu Test
  • Rash
  • Raynaud's Disease
  • Reflux Esophagitis
  • Restless Leg Syndrome
  • Rib Fracture
  • Rickets
  • Ringworm
  • Rosacea
  • Salivary Gland Stones and Inflammation
  • Sarcoidosis
  • Scabies
  • Sciatica (Not Due to Disc Displacement)
  • Seborrheic Dermatitis
  • Secondary Hypertension
  • Second-Degree Burns
  • Sexually Transmitted Diseases (STDs)
  • Sexually Transmitted Infections Screening
  • Shingles
  • Shortness of Breath
  • Shoulder Disorders
  • Sickle Cell Disease
  • Sinusitis
  • Skin Infections
  • Sleep Apnea
  • Sleep Disorders
  • Sleep-Related Leg Cramp
  • Smoking Cessation Counseling
  • Sore Throat
  • Spondylosis
  • Sprains and Strains (incl. Muscle Tear)
  • Stomach Diseases
  • Strep Throat
  • Swine Flu
  • Symptomatic Menopause
  • Syphilis Infections
  • Syphilis Screening
  • Testicular Dysfunction
  • Thrombosis
  • Thyroid Disease
  • Thyroid Screening
  • Tinea Versicolor
  • Tinnitus
  • Tobacco Use Disorder
  • Tonsillitis
  • Transient Ischemic Attack (TIA)
  • Tremor
  • Trichomoniasis Screening
  • Trigeminal Neuralgia
  • Ulcer
  • Urinary Disorders
  • Urinary Hesitancy
  • Urinary Incontinence
  • Urinary Stones
  • Urinary Tract Infection (UTI)
  • Vaginitis and-or Vaginosis
  • Venous Embolism and Thrombosis
  • Venous Insufficiency
  • Vertigo
  • Viral Infection
  • Vitamin D Deficiency
  • Warts
  • Wellness Examination
  • Wheezing
  • Yeast Infections

About Me

Biography

Dr. Richard Charles, MD is an internal medicine specialist in Buffalo, NY. He specializes in internal medicine.

Specialties

  • Internal Medicine

Board Certifications

Awards

Dr. Charles' Reviews

Likelihood to recommend Dr. Charles

4.3

Based on 56 reviews

5 Stars
76.78571428571429%
(43)
4 Stars
3.5714285714285716%
(2)
3 Stars
3.5714285714285716%
(2)
2 Stars
1.7857142857142858%
(1)
1 Star
14.285714285714286%
(8)

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Average Wait Time
  • 16 – 30 minutes
Dr. Charles' Performance
  • Trustworthiness
  • Explains condition(s) well
  • Answers questions
  • Time well spent
Office & Staff Performance
  • Scheduling
  • Office environment
  • Staff friendliness
What People Say About Dr. Richard Charles, MD
RecentHighestLowestMost Helpful
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Staff was very friendly. Nurse that room he took her time ask a lot of appropriate questions made me feel very at home Doctor answered many questions took thorough history and sent me to excellent specialists. Made complex diagnoses that others have not been able to solve
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Dr. Charles has a very keen sense of medicine. He not only is very knowledgeable but is able to reiterate my issues in a way I understand. He has helped me tremendously and is very thorough with his tests and follow ups. Additionally, his referrals to other specialists is top notch as they also have remediated issues that concerned me. I strongly believe he is well worth the wait. His receptionist staff is very professional and puts your mind at ease.
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Great experience Highly recommend Great follow up
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My first visit was a great experience he went through all my problems Referred me to really good subspecialists and followed up about testing results Very satisfied. Knowledgeable attentive personable doctor Staff very helpful and friendly
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Was looking for a new doctor for some time Took his time to get to know me as a patient. Reviewed diagnosis of my problem. Explained did well. Set me to good specialists. Good follow-up. Nursing staff very friendly and attentive
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Fantastic experience. We did a long time to find someone who was so attentive and thoughtful in questions and evaluation. Office staff is excellent really followed up on results Dr. Charles spent time with me explained my problem. Nursing attended Love the portal Dr. Charles gets back to me right away
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I have been going to Dr Charles for several years. I was really happy with him. He was knowledgeable and seemed truly concerned and attentive. However, the past year, his office has become so busy, that he can't give you more than 30 seconds. It has become increasingly difficult to get an appointment, then once you are there, he gets you in and out, and there is no follow up. I am looking for a new primary.
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HAD AN AWESOME EXPERIENCE GREAT CLINICAL SKILLS MADE DIAGNOSIS THAT HAD EUDED OTHER DOCS SEE THIS OFFICE SOON
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Great office. Excellent listener. Very friendly staff. Phlebotomist was amazing. Nursing staff follow-up well with results very thorough care
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Worst doctor I have ever seen in my life. Extremely rude, condescending- cannot question anything he says or he will come down on you for even questioning him. Don't believe all these high reviews.
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I am a health care provider myself. I have been his patient for the past 5 years. He is an excellent physician and I can see how much he cares for his patients. When I send him messages through the portal system he always responds personally within hours if not minutes. When he first moved from Buffalo Med Group I had some issues with his front staff and attitude but they have all been replaced and the group working the front is friendly and welcoming. He takes care of my entire family .
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Does not listen to patient. Two hour wait which is ridiculous. Does not follow up in timely manner. Patients that have seen him that give good review probably have not had critical issues. Need to go through his nurse to get to him. Got back to me after five hours with a severe diagnosis and then told me to go to the er where I waiting another seven hours. This is physician negligence.
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Best physician in Buffalo Listens well hears my concerns
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Was great at Buffalo Medical Group. Followed him to his new practice, which was a mistake. Either his ego has taken over or he is overwhelmed. Has no time to answer questions, not sure if he knows my name, and not sure if my charts ever transferred over. Had my pharmacy call in for a refill and his staff had no record of me being on a med, which he has been prescribing for years. Impossible to get an appointment. And office is not really tidy. Time for a new GP.
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Dr. Charles is a great doctor, and I would highly recommend him.
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Long term patient 10+ years Always been there for me Great diagnostician! Super person Great caring staff Highly recommend Left the factory BMG no on his own
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I have seen for many years outstanding physician recommended wholeheartedly agreed staff great online response! See him soon!
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Wonderful status treatment environment really took his time with us learned so much about my health
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He has become a horrible doctor. He has become insulting, condescending, uncaring and incompetent. What a sad change from the wonderful doctor he used to be.
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I was with Dr. Charles for almost a decade. I admired him but over the years he became increasingly condescending, arrogant, and unkind and ignored select questions. My new doctor has cleaned my medical records of several questionable and downright false diagnoses (kidney disease among them!). If you want to run up office visits for someone's early retirement plan, he's just the guy. He also referred me to his wife for care without disclosing the relationship. That's unprofessional at best.
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