Dr. Richard Charles, MD

Dr. Richard Charles, MD

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Internal Medicine | Male | 47 years old

50 reviews| Leave a review
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Learn about this doctor

Care Philosophy

Dr. Charles specializes in Internal Medicine and practices in Buffalo, NY. He practices at 1 location.

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Dr. Charles' Experience

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Background Check

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Education

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Awards & Recognition

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Memberships & Professional Affiliations

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Visiting Dr. Charles

Dr. Charles accepts 7 insurance carriers

Affiliated Hospitals

Hospital Quality
Check out the quality of care at the 1 hospitals where Dr. Charles has admitting privileges.

Dr. Charles' Reviews

Likelihood of recommending Dr. Charles to family and friends
4.3
based on 50 total surveys (16 with reviews)
Key Survey Insights
  • Trustworthiness
     (50)
  • Helpfulness
     (50)
  • Staff
     (49)
  • Scheduling
     (49)
Experience with Dr. Charles
  • Level of trust in provider's decisions
     (50)
  • How well provider explains medical condition(s)
     (50)
  • How well provider listens and answers questions
     (50)
  • Spends appropriate amount of time with patients
     (49)
Dr. Charles' Office & Staff
  • Ease of scheduling urgent appointments
     (49)
  • Office environment, cleanliness, comfort, etc.
     (50)
  • Staff friendliness and courteousness
     (49)
  • Total wait time (waiting & exam rooms)
    16 – 30 minutes (46)
Open Full Survey+
in Buffalo, NY |
Excellent experience diagnosed me with a very rare diagnosis great follow up. Nursing staff and receptionist are very pleasant and attentive with Highly recommend this office
Buffalo, NY |
I am a health care provider myself. I have been his patient for the past 5 years. He is an excellent physician and I can see how much he cares for his patients. When I send him messages through the portal system he always responds personally within hours if not minutes. When he first moved from Buffalo Med Group I had some issues with his front staff and attitude but they have all been replaced and the group working the front is friendly and welcoming. He takes care of my entire family .
in Buffalo, NY |
Does not listen to patient. Two hour wait which is ridiculous. Does not follow up in timely manner. Patients that have seen him that give good review probably have not had critical issues. Need to go through his nurse to get to him. Got back to me after five hours with a severe diagnosis and then told me to go to the er where I waiting another seven hours. This is physician negligence.
in Buffalo, NY |
Best physician in Buffalo Listens well hears my concerns
in Buffalo, NY |
Amazing physician great at diagnosing and communicating!. Highly recommended
in Buffalo, NY |
I really enjoy my visits with Dr. Charles. Highly recommend this doctor. See him soon!
Buffalo, NY |
Was great at Buffalo Medical Group. Followed him to his new practice, which was a mistake. Either his ego has taken over or he is overwhelmed. Has no time to answer questions, not sure if he knows my name, and not sure if my charts ever transferred over. Had my pharmacy call in for a refill and his staff had no record of me being on a med, which he has been prescribing for years. Impossible to get an appointment. And office is not really tidy. Time for a new GP.
in Buffalo, NY |
Dr. Charles is a great doctor, and I would highly recommend him.
in Buffalo, NY |
Long term patient 10+ years Always been there for me Great diagnostician! Super person Great caring staff Highly recommend Left the factory BMG no on his own
in Buffalo, NY |
I have seen for many years outstanding physician recommended wholeheartedly agreed staff great online response! See him soon!
Buffalo, NY |
Wonderful status treatment environment really took his time with us learned so much about my health
Buffalo, NY |
Very compassionate. Caring. Really takes time with you. Best in Buffalo.
in Buffalo, NY |
He has become a horrible doctor. He has become insulting, condescending, uncaring and incompetent. What a sad change from the wonderful doctor he used to be.
in Buffalo, NY |
I was with Dr. Charles for almost a decade. I admired him but over the years he became increasingly condescending, arrogant, and unkind and ignored select questions. My new doctor has cleaned my medical records of several questionable and downright false diagnoses (kidney disease among them!). If you want to run up office visits for someone's early retirement plan, he's just the guy. He also referred me to his wife for care without disclosing the relationship. That's unprofessional at best.
in Buffalo, NY |
Excellent doctor.
in Buffalo, NY |
He used to be a great doctor. But he changed about 2 years ago. He used to be compassionate and competent. but he became condescending. insulting and forgetful. What a horrible change. I no longer trust his competence. I reluctantly left his care late last year, after two decades of being his patient. I would not recommend him to anyone anymore.
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Dr. Charles' experience matches your search based on the following criteria:

  •  Based on total number of patients treated over the last 12 months
  •  Specializes in Internal Medicine
  •  Board certified in Internal Medicine
  •  No malpractice claims found
  •  No sanctions found
  •  No board actions found

Awards & Recognition

  • Awards & Honors
    • Healthgrades Honor Roll
    What is a recognized doctor
  • Media & Publications

    Dr. Charles has no media or publications listed.

Background Check

  • 0
    Malpractice Claims

    No malpractice history found for New York.

    What is medical malpractice
  • 0
    Sanctions

    No sanctions history found for the years that Healthgrades collects data.

    What is a sanction or disciplinary action
  • 0
    Board Actions

    No board actions found for the years that Healthgrades collects data.

    What are board actions

Board Certifications

Why It Matters: Dr. Charles' Board Certifications

Board certification should be one of your top considerations when choosing a doctor. Board certification is an official recognition given to doctors who have met specific requirements set by national medical specialty boards in the... More

  • Internal Medicine

Conditions Treated

Dr. Charles does not have any conditions listed. If you are Dr. Charles and would like to add conditions you treat, please update your free profile.

Education

  • Medical School
    U Of Buffalo SUNY Sch Of Med & Biomedical Sci

    Graduated in 1996

Languages Spoken

  • English

Memberships &
Professional Affiliations

Dr. Charles does not have any memberships or affiliations listed. If you are Dr. Charles and would like to add memberships or affiliations, please update your free profile.

Specialties

  • Internal Medicine

Procedures Performed

Dr. Charles does not have any procedures listed. If you are Dr. Charles and would like to add procedures you perform, please update your free profile.