Dr. Renee Russell, MD
Grand Lake Primary Care
1110 NEO Loop Grove, OK 74344Accepting new patients
Dr. Russell's Reviews
Likelihood to recommend Dr. Russell
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How likely are you to recommendDr. Russell?(Select your rating)
What went well
- Staff friendliness (99)
- Listened & answered questions (97)
- Trusted the provider's decisions (97)
What could be improved
- Appointment was rushed (11)
- Didn't explain conditions well (11)
- Didn't listen or answer questions (11)
Reply Flag
Always great care provided. Very attentive and courteous. Super friendly office.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Cathy Nester – Mar 31, 2021
Reply Flag
Very helpful and takes the time to answer any questions:)
What went well
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
What could be improved
No results
Becky Baker – Mar 12, 2021
Reply Flag
She generous w/her time, kind, informative, and patient. I am very grateful for her gifts.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
G. Pace – Mar 06, 2021
Reply Flag
She listened and doesn't judge me
What went well
- Listened & answered questions
What could be improved
No results
Jean Jackson – Feb 26, 2021
Reply Flag
It is always a pleasure to visit the office. Staff is friendly, organized and things run smoothly. I have been seeing Dr Russell for over 12 years and wouldn’t trade her!!! She listens, is pleasant, and explains her plan of treatment! Thanks,
Dr Russell
What went well
- Appointment scheduling
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Kathryn Bunnell – Feb 20, 2021
Reply Flag
Everyone is very friendly and they care about your health. Dr. Russell doesn't do unnecessary testing or multiple return visits. She is great at communicating and listening to you in order to determine the best care to give you. You are always involved in the decisions about your health needs. I am very glad I found her.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Jan 29, 2021
Reply Flag
Not a good experience.
Sarah (PA) was my intitial MD for first visits and she was awesome, she left the practice.When Sarah (PA) left I finally actually met Dr. Russell.
I had seen her twice for appts.
I would not refer her practice to anyone looking for a doctor.
What went well
No results
What could be improved
No results
Dave Watts – Jan 23, 2021
Reply Flag
Wellness check during Covid....great safety procedures and very well organized. ALWAYS friendly staff and Dr. that takes time to listen and asks questions, offers options, etc.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
RL – Jan 23, 2021
Reply Flag
TOTAL "5" RATING. SO THOROUGH, COMPASSIONATE AND KNOWLEDGEABLE. I SO THANK YOU FOR THIS CARE!
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Jan 20, 2021
Reply Flag
Efficient, caring, friendly!
What went well
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Jan 15, 2021
Reply Flag
My appt. was for an annual ckeck up. The office was efficient, clean and personal. My records were up to date. Dr. Russell is easy to understand and work with.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Jan 15, 2021
Reply Flag
she listens and she cares
What went well
No results
What could be improved
No results
Jan 05, 2021
Reply Flag
Dr Russell got me right in today when I was displaying symptoms of Covid-19. She and her nurse came to my car and examined and tested me in a snowstorm. Dr Russell is the best!
What went well
- Appointment scheduling
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Kristy Chance – Dec 31, 2020
Reply Flag
I was scheduled for an in office visit and changed it to a virtual as it was mainly to discuss my lab results.
What went well
- Appointment scheduling
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Dec 18, 2020
Reply Flag
When I go to see DR. Russell and her staff they make you feel like family !!!
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Keith Holt – Dec 16, 2020
Reply Flag
Always easy to make an impromptu appointment!
What went well
No results
What could be improved
No results
Dec 16, 2020
Reply Flag
I have been a patient of Dr Russell for almost 17 years and she is very very efficient. She will do everything she can to help you and will also refer you to a specialist if needed. I absolutely love her and all of her staff!!
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Shirley Hubbard Droms – Dec 05, 2020
Reply Flag
I appreciate the Covid safety measures. Dr. Russell is personable and encouraging about my health progress.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Donna – Nov 21, 2020
Reply Flag
Dr. Russell is very proactive, attentive, and thorough. I am very pleased that she is my primary care doctor.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Laura Willingham – Nov 05, 2020
Reply Flag
Very efficient, no other patient contact involved.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Morris Howell – Oct 28, 2020