Dr. Randal Troop, MD

Orthopedic SurgeryMaleAge 62

Dr. Troop
Accepting new patients

Plano Orthopedic and Sports Medicine Center

5228 W Plano Pkwy Plano, TX 75093

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Dr. Randal Troop, MD is a Orthopedic Surgery Specialist in Plano, TX and has over 37 years of experience in the medical field. He graduated from University of New Mexico School of Medicine medical school in 1984. He is accepting new patients. Be sure to call ahead with Dr. Troop to book an appointment.

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Dr. Troop's Reviews

Likelihood to recommend Dr. Troop

4.5

Based on 57 ratings

5 Stars
84.21052631578948%
(48)
4 Stars
1.7543859649122806%
(1)
3 Stars
3.508771929824561%
(2)
2 Stars
3.508771929824561%
(2)
1 Star
7.017543859649122%
(4)
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How likely are you to recommend
Dr. Troop?
(Select your rating)
What went well
  • Appointment scheduling (43)
  • Explained conditions well (42)
  • Listened & answered questions (42)
What could be improved
  • Appointment was rushed (7)
  • Long wait times (6)
  • Didn't listen or answer questions (5)
RecentHighestLowestMost Helpful
Reply Flag
Dr Troop and his staff are top notch and arguably the best around. Dr. Troop has done surgery on one of my shoulders and five both of my wife's shoulder surgeries and we have been very satisfied with the care and outcome. Thank you Dr Troop!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Great Dr and Staff – May 08, 2021
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Reply Flag
Excellent organization. I’ve been a happy patient for 15 years.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Glenn – Apr 30, 2021
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Reply Flag
Dr. Troop and staff are THE folks in Dallas/Plano for shoulder or knee problems. Dr. Troop fixed what another doctor couldn’t. He’s a rock star! Can’t say enough great things about this practice!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Apr 04, 2021
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Reply Flag
Dr. Troop worked with me on my exact concerns in an excellent manner.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jim R. Thomas – Jan 27, 2021
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Reply Flag
Dr. Troop is excellent. Great expertise and patiently answers all question. If I ever need orthopedic surgery again, I know exactly where to go.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Steve in Carrollton – Jan 11, 2021
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Reply Flag
Dr Troop is an extremely knowledgeable and personable physician. He has repaired my rotor cuff on both of my shoulders. His staff is top notch. I would not hesitate to go back to him if I ever have problems with my knees.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Suzanne – Nov 14, 2020
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Reply Flag
Dr Troop and staff diagnosed my knee problem quickly, and completed the needed surgery. My recovery has been great with almost full mobility back in 3 weeks. Would highly recommend this group and Dr Troop if you need arthroscopic surgery!
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Mike Springer – Nov 06, 2020
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Reply Flag
Good visit. Dr. Troop and his staff were great. His diagnosis and recommendations provided what I needed to decide what to do next.
What went well
  • Appointment scheduling
  • Staff friendliness
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Nov 05, 2020
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Reply Flag
I could not love this practice more! They are just fantastic! Check-in is easy, wait time was almost non-existent, got xrays, saw the Dr and was at check out before I knew it. Answered ALL my questions and listened to me. Such an efficient office. Wish every office was like this.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Stephanie G – Oct 30, 2020
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Reply Flag
Dr. Troop and his PA , Jamie, were fantastic!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Oct 30, 2020
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Reply Flag
Dr. Troop is the best orthopedic in his field. Not only is he the best but the most caring individual in his field. I started having injuries starting when I was 28, and someone highly recommended Dr. Troop to me. Because of my activities throughout my life playing running, softball, flag football, weight lifting, and finally playing tons of soccer, I've had numerous injuries that he has taken care of for me and place me back on the playing field as soon as possible. I’ve had ACL reconstruction on left knee, left knee scoped, right knee scoped, my right quad was torn off my knee and placed back together by the doctor, and finally, my right shoulder was torn entirely and put back together. All done by Dr. Troop, and I, at 48, still active in all sports and activities in my life. Thank you to your staff and you, sir, for putting me back together every time!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Nader Baha – Oct 01, 2020
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Reply Flag
I was referred to Dr Troop by a friend. I am not disappointed! Dr Troop's reputation proceeds him. I had a meniscus tear and arthritis, and Dr Troop explained what needed to be done and wouldn't leave any appointment until all my questions were answered. At my physical therapy sessions you could hear many patients comment on how much they appreciated how Dr Troop fixed them up and healed them.
What went well
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Diedra – Sep 29, 2020
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Reply Flag
Simply outstanding. From the front office staff to the nurse and radiologist to the doctor himself. Couldn't ask for any better!
What went well
No results
What could be improved
No results
Helpful
Doug F – Jul 09, 2020
We appreciate the great review. Dr. Troop and...Read More
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Reply Flag
Outstanding in every way
What went well
No results
What could be improved
No results
Helpful
Jul 01, 2020
Thank you for the review. Dr. Troop appreciates...Read More
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Reply Flag
My visit with Dr. Troop, Jamie, X-ray Tech and ALL of the Staff today was awesome! I’ve been under Dr. Troop’s care multiple times for 2 decades now. This is always been my experience at Dr. Troops office. Dr. Troop is a great surgeon and a very caring doctor. I‘ve recommended him to family & friends and will continue to do so!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Bill Killgore – Jun 20, 2020
Dr. Troop and entire staff appreciates the...Read More
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Reply Flag
Shoulder issue. I called and got in quickly. Upon arrival check in was easy and really no wait time. The staff was courteous and took time to understand my issue. Dr. Troop was great, listened to my issues and we came up with a treatment plan. I appreciated not a lot of wait time during this time.
What went well
No results
What could be improved
No results
Helpful
V Reagan – Jun 19, 2020
Dr. Troop appreciates the great review! We work...Read More
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Reply Flag
My wait time was under 10 min. Dr. Troop and his staff are always professional and take time with me. I know I'm in good trustworthy hands each time I go.
What went well
No results
What could be improved
No results
Helpful
Cynthia Ann Cisneros – May 17, 2020
Thank you for the kind review! Dr. Troop and...Read More
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I had my first visit with Dr. Troop regarding aching in my left leg, primarily knee. Should I have future issues, he’ll be the first physician I call. I’m a 58 year old female, who daily exercises & walks. Walking is a weight bearing exercise to strengthen bones. After viewing my xrays, Dr. Troop said I had good knees. He said I’m only pre-arthritis. He took time to explain that, with age, lubricant in joints decrease, resulting in inflammation after sitting/sleeping. He suggested a supplement, gave me a cortisone shot & a steroid pack. The results were quick & I am back to normal. I’m delighted to have my life back. Thank you, Dr. Troop!
What went well
No results
What could be improved
No results
Helpful
Apr 24, 2020
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Reply Flag
Dr. Troop is very professional, thorough and experienced; highly recommended! Listens very well and provides thoughtful answers, causes, and multiple solutions.
What went well
No results
What could be improved
No results
Helpful
DJ Jones – Mar 18, 2020
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Reply Flag
Same as last 25 years going to POSMC. Great doctors and great practice.
What went well
No results
What could be improved
No results
Helpful
Mar 13, 2020
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About Me

Care Philosophy

The goal of Plano Orthopedic is to provide the highest quality medical care and the best possible individualized attention to patients of all ages. Simply...Read more

Biography

Dr. Randal Troop graduated magna cum laude from Baylor University and received his medical degree from the University of New Mexico School of Medicine...Read more

Specialties

  • Orthopedic Surgery
  • Bone & Joint Non-Surgical Orthopedics
  • Hip & Knee Orthopedics
  • Orthopedic Shoulder & Elbow Surgery
  • Orthopedic Sports Medicine
  • Orthopedics

Board Certifications

  • Orthopaedic Sports Medicine
  • Orthopedic Surgery

Education

1992
Oasis Med Grp
Fellowship Hospital
1989
University Nm Affil Hosps
Residency Hospital
1984
University of New Mexico School of Medicine
Medical School
Baylor U
Undergraduate School
,

Awards

Frequently Asked Questions

What other Orthopedic Surgery Specialists practice nearby?

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What are Dr. Randal Troop, MD's top areas of care?

Dr. Troop frequently treats Sprains and Strains (incl. Muscle Tear), Runner's Knee, and Shoulder Tendinitis and Tenosynovitis. See all procedures and conditions Dr. Troop treats.

Where is Dr. Randal Troop, MD's office located?

Dr. Troop's office is located at 5228 W Plano Pkwy, Plano, TX 75093. Find other locations and directions on Healthgrades.

Does Dr. Randal Troop, MD offer telehealth services?

Dr. Troop has not yet indicated whether they offer telehealth services. Please contact the office to check for availability/eligibility.

How can I make an appointment with Dr. Randal Troop, MD?

Find contact information here to make an appointment.

Experience and Background Checks

Experience
Background

Background Check

No malpractice claims found for Texas
No disciplinary actions found for the years we collect data
No board actions found for the years we collect data
Learn more about background checks

Experience Check

Check Dr. Troop's experience treating your condition or procedure

Dr. Troop's Top Procedures and Conditions

Treatment Frequency
Sprains and Strains (incl. Muscle Tear)
very high
very high

Treatment Frequency

Dr. Troop treats Sprains and Strains (incl. Muscle Tear) more than 100% of his peers

Dr. Troop treats this condition more than 100% of his peers

Runner's Knee
very high
very high

Treatment Frequency

Dr. Troop treats Runner's Knee more than 98% of his peers

Dr. Troop treats this condition more than 98% of his peers

Shoulder Tendinitis and Tenosynovitis
very high
very high

Treatment Frequency

Dr. Troop treats Shoulder Tendinitis and Tenosynovitis more than 98% of his peers

Dr. Troop treats this condition more than 98% of his peers

Dr. Troop's conditions and procedures:

  • ACL Surgery
  • Adhesive Capsulitis
  • Anterior Cruciate Ligament (ACL) or Posterior Cruciate Ligament (PCL) Tear
  • Broken Arm
  • Bursitis
  • Chondrocalcinosis
  • Chronic Neck Pain
  • Glenoid Labrum Tear
  • Internal Derangement of Knee
  • Joint Drainage
  • Knee Arthroscopy
  • Knee Dislocation
  • Knee Sprain
  • Lateral Collateral Ligament (LCL) Sprain
  • Medial Collateral Ligament (MCL) Sprain
  • Meniscus Surgery
  • Neck Strain (incl. Whiplash Injury)
  • Osteoarthritis
  • Osteoarthritis of Hip
  • Osteoarthritis of Hip and Thigh
  • Osteoarthritis of Knee
  • Osteoarthritis of Shoulder
  • Osteoarthritis of Spine
  • Patellofemoral Pain Syndrome or Knee Pain
  • Pyogenic Arthritis
  • Rotator Cuff Surgery
  • Rotator Cuff Tear
  • Runner's Knee
  • Scoliosis
  • Shoulder Arthroscopy
  • Shoulder Dislocation
  • Shoulder Impingement Syndrome
  • Shoulder Tendinitis and Tenosynovitis
  • Sprains and Strains (incl. Muscle Tear)
  • Tibia and Fibula Fractures

Insurance Check

Search for your insurance provider

Dr. Troop accepts

Accepted insurance can change. Please double-check when making an appointment.

(972) 250-5700

Dr. Troop accepts the following insurance:

Aetna
Aetna EPO
Aetna PPO
Choice POS
Choice POS II
Elect Choice PPO
Select
Select Choice HMO
Anthem
National (BlueCard) PPO
Beech Street (Multiplan)
Beech Street (Multiplan) PPO
Blue Cross Blue Shield
Blue Cross Blue Shield POS
Blue Cross Blue Shield PPO
Federal Blue Shield
CareFirst Blue Cross Blue Shield
HealthyBlue 2.0
HealthyBlue Advantage
Cigna
Cigna EPO
Cigna HMO
Cigna POS
Cigna PPO
Great West Healthcare-Cigna PPO
LocalPlus
Open Access Plus
First Health (Coventry Health Care)
First Health (Coventry Health Care) PPO
Galaxy Health Network
Galaxy Health Network PPO
HealthSCOPE Benefits
HealthSCOPE Network PPO
HealthSmart Preferred
Humana
National POS
Preferred PPO
Independent Medical Systems
Independent Medical Systems PPO
Medicare
Teachers Retirement System (TRS)
UnitedHealthCare
Choice
Select Plus HMO
United Healthcare
United Healthcare EPO
United Healthcare POS
United Healthcare PPO
Worker's Compensation
Worker's Compensation WC

Locations

Plano Orthopedic and Sports Medicine Center

Plano Orthopedic and Sports Medicine Center5228 W Plano Pkwy Plano, TX 75093
1

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