Dr. Ralph Bassett, MD
Arizona Ear, Nose & Throat Physicians
13949 W Meeker Blvd Sun City West, AZ 85375Accepting new patients
Dr. Bassett's Reviews
Likelihood to recommend Dr. Bassett
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What went well
- Staff friendliness (156)
- Explained conditions well (155)
- Trusted the provider's decisions (150)
What could be improved
- Appointment was rushed (35)
- Didn't listen or answer questions (34)
- Didn't explain conditions well (32)
Reply Flag
Always enjoy the knowledge of Dr Bassett regarding sinus and hearing issues.
What went well
No results
What could be improved
No results
John – Mar 03, 2021
Reply Flag
Dr. was very straightforward in explaining my condition and the remedies.
What went well
No results
What could be improved
No results
Harvey Dedmon – Mar 02, 2021
Reply Flag
Very good. Doctor Bassett was professional & explanatory. Would definitely recommend him to my friends or relatives.
What went well
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Feb 27, 2021
Reply Flag
Worthless appointment. Time consuming-long laborious wait in examining room. He looked in my nose. He said sinuses are normal by looking at mri records i brought. Told me there nothing he can do for me. Im having nose, ear and throat pain . Isn't that what an ENT is???? Very disappointed ?? front desk lady was nice .
What went well
No results
What could be improved
No results
Evelyn – Feb 27, 2021
Reply Flag
I found Dr. Bassett to be knowledgeable and his sense of humor helped lighten my tension due to the reason for visit. I appreciated his telling me what to expect as he examined the areas of concern.
What went well
- Appointment scheduling
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
- Staff wasn't friendly
Sue – Feb 27, 2021
Reply Flag
The first thing he said to me was "You came to the right place. We're going to take care of this". Good attitude, good sense of humor. I felt comfortable with his knowledge and professionalism. Needed an authorization for an Esophagram and received it the next day. Very satisfied.
What went well
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Donald Tractenberg – Feb 20, 2021
Reply Flag
One of the nicest doctors I’ve ever met,,,,,very caring
What went well
- Appointment scheduling
- Office environment
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Feb 20, 2021
Reply Flag
Help me with the cYst in that on right side. Thank you so much for your humor and professional help it are the removal painless.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Lisa Harris – Feb 20, 2021
Reply Flag
excellent explanation and treatment of a complex problem
What went well
- Appointment scheduling
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
spingola – Feb 19, 2021
Reply Flag
Examination was veryyr efficient. The doctor is very informative and has a great bed side manner
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
W – Feb 19, 2021
Reply Flag
I visited for a nasal issue. Dr. Bassett diagnosed and dealt with the issue immediately. It was my first visit to him and I appreciated his thoroughness. I had to have a small procedure and was nervous. He calmed me with his sense of humor and noticeable compassion.
What went well
- Appointment scheduling
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Patricia Chambers – Feb 12, 2021
Reply Flag
Dr. Bassett professional and efficient office staff he explains patient concerns so you can understand issues, very pleasant, easy to talk to. Would recommend Dr. Bassett if you have an ENT issue - 5 star doctor
What went well
- Appointment scheduling
- Appointment wasn't rushed
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Feb 06, 2021
Reply Flag
I feel Dr. Bassett was very professional, & I had total confidence in his treatment & diagnosis.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Tamara Hillman – Feb 05, 2021
Reply Flag
I was very well taken care of. Dr. Explained what my problem was and listened to my concerns. I would recommend this place and I will return if I need to. Thanks
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Feb 05, 2021
Reply Flag
Very professional and efficient office staff, no waiting; Dr. Bassett explains patient concerns so you can understand issues, very pleasant, easy to talk to. Would recommend Dr. Bassett if you have an ENT issue - 5 star doctor
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Jan 29, 2021
Reply Flag
I only saw Dr Bassett once and so far he has been good but I’ll have to wait and see if he helps me
What went well
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
What could be improved
No results
Jan 28, 2021
Reply Flag
I came thinking I had sinus and voice box problems. Dr. Bassett heard my concerns and details for why I was there. Then did an exam, reviewed recent tests from a hospital stay, and determined that I did NOT have any visible physical problem (he didn't tell me I needed a procedure or surgery!). It was great to get an honest appraisal which didn't require me to return multiple times and spend lots of money!
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
AZGrammy – Jan 27, 2021
Reply Flag
All went well.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Jan 24, 2021
Reply Flag
The whole staff was very pleasant and fast to get my in to see Dr Bassett who was Excellent. Very professional and helpful and explained everything that I came in for. The hearing test that was performed was also Excellent and very complete. Everyone gets an "A" Plus.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Robert Meinecke – Jan 23, 2021
Reply Flag
Dr. Basset made me feel at ease for my first appt. He listened and understood my problems. Scheduled future meeting.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Ron – Jan 23, 2021