How We Got Started
When Dr. Rahul Khare, founder and CEO of Innovative Express Care, was working an afternoon shift at at the ER of a major Chicago hospital, he decided to ask each patient he saw what brought them to the ER.
Many had non-life threatening illnesses or concerns, like ankle sprains, pink eye, sore throats. Nevertheless, their primary care physicians had recommended they visit the ER because they couldn't fit them in their schedules.
Dr. Khare asked these patients why they did not instead go to an urgent care clinic. They told him they don't like those impersonal, factory-like "doc-in-a-box" experiences. They told him they like all of their healthcare in the same place. They explained that the urgent care places often didn't have what they need anyway. From that moment on, Dr. Khare set out to build a high quality urgent care facility, using patient-centered policies and innovative methods and technologies, keeping costs low and the patient experience unbeatable.
Why Use Innovative Express Care? You know what's annoying? Calling your doctor and having them tell you it'll be one week, two weeks, maybe even a month before they can squeeze you in for a rushed, impersonal visit. You don't have that kind of time. And that rash on your arm isn't gonna fix itself. Come see us right now. Like, NOW now. Our typical wait times are less than 30 minutes (15 minutes average), we have free parking and free WiFi, we're always cheaper than an ER visit, we have state-of-the-art equipment, and we take most major health insurances. Those are the perks, but the real value is access to the best healthcare providers in the Chicagoland area. That's really what we're all about. And after you're done visiting us, we'll refer you back to your own Primary Care Physician, or help match you with a great doctor in your area. Why use Innovative Express Care? The question really should be: why would you use anything else? What Makes Us Innovative? You want instant online access to your medical records? Done. You want to schedule your appointments over the Internet? Done. You want to have loved ones join you in the examination room, even if they're thousands of miles away, via our videoconferencing system? Done. You want to know the cost of your visit? Done. You want an on-site pharmacy so you don't have to make another stop before getting your medication? Done. We bring healthcare to you, where you want it. We provide high quality care at affordable costs, here in our office, whenever you want it That's innovative.