Dr. Poly Chen, MD

Pain MedicineMaleAge 43

Dr. Chen
Accepting new patients

pain care specialists of oregon

2480 Liberty St Ne Ste 180 Salem, OR 97301

Make an Appointment

(503) 371-1010

Dr. Poly Chen, MD is a Pain Medicine Specialist in Salem, OR and has over 17 years of experience in the medical field. He graduated from Univ of WI Med Sch medical school in 2004. He is affiliated with medical facilities such as Good Samaritan Regional Medical Center and Salem Hospital. He is accepting new patients. Be sure to call ahead with Dr. Chen to book an appointment.

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At a Glance

  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Practices at Top Hospital
    Patient Safety Excellence Award™ See hospitals
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals

Experience and Background Checks

Experience
Background

Background Check

1 board action Found
  • Unprofessional Conduct (1/10/2019)View details
No malpractice claims found for Oregon
No disciplinary actions found for the years we collect data
Learn more about background checks

Experience Check

Check Dr. Chen's experience treating your condition or procedure

Dr. Chen's Top Procedures and Conditions

Treatment Frequency
Fibromyalgia
very high
very high

Treatment Frequency

Dr. Chen treats Fibromyalgia more than 100% of his peers

Dr. Chen treats this condition more than 100% of his peers

Rating Includes other areas of care:

  • Deposition Disease-Related Fibromyalgia
  • Epstein Barr Virus-Related Fibromyalgia
  • Major Depressive Disorder-Related Fibromyalgia
  • Primary Fibromyalgia
  • Rheumatoid Arthritis-Related Fibromyalgia
  • Secondary Fibromyalgia
  • Sleep Disturbance-Related Fibromyalgia
  • Tension Myositis-Related Fibromyalgia
Hide other areas of care
Osteoarthritis of Spine
very high
very high

Treatment Frequency

Dr. Chen treats Osteoarthritis of Spine more than 99% of his peers

Dr. Chen treats this condition more than 99% of his peers

Spondylitis
very high
very high

Treatment Frequency

Dr. Chen treats Spondylitis more than 99% of his peers

Dr. Chen treats this condition more than 99% of his peers

Rating Includes other areas of care:

  • Ankylosing Spondylitis
  • Cervical Spondylitis

Dr. Chen's conditions and procedures:

  • All Headaches (incl. Migraine)
  • Benign Chronic Pain Syndrome
  • Cervical Epidural Steroid Injection
  • Cervical Medial Branch Block
  • Degenerative Disc Disease
  • Discography
  • Enthesopathy of Hip (incl. Trochanteric Bursitis)
  • Epidural Block, Facet Blocks
  • Epidural Steroid Injections
  • Facet Joint Injection
  • Fibromyalgia
  • Ganglion Impar Block
  • Headache
  • Herniated Disc
  • Intervertebral Disc Disease
  • Joint Injection
  • Low Back Pain
  • Lumbar Epidural Steroid Injection
  • Lumbar Medial Branch Block
  • Medical Branch Block
  • Migraine
  • Myelopathy
  • Myofascial Trigger Point Injection
  • Nerve Block, Somatic
  • Nerve Block, Sympathetic
  • Nerve Blocks
  • Nerve Destruction by Neurolytic Agent
  • Non-Cosmetic Chemodenervation
  • Osteoarthritis of Hip
  • Osteoarthritis of Spine
  • Patellofemoral Pain Syndrome or Knee Pain
  • Pathological Spine Fracture
  • Peripheral Nerve Block
  • Phantom Limb Pain
  • Post-Laminectomy Syndrome
  • Radiculopathy (Not Due to Disc Displacement)
  • Radiofrequency Ablation
  • Reflex Sympathetic Dystrophy
  • Sacroiliac Joint Injection
  • Sciatica (Not Due to Disc Displacement)
  • Scoliosis
  • Spinal Cord Stimulation
  • Spinal Nerve Block
  • Spinal Stenosis
  • Spine Deformities
  • Spine Fractures, Traumatic
  • Spondylitis
  • Spondylolisthesis
  • Stellate Ganglion Block
  • Thoracic Epidural Steroid Injection
  • Transcutaneous Electrical Nerve Stimulation (TENS)
  • Trigger Point Injection
  • Upper Back Pain

Insurance Check

Search for your insurance provider

Dr. Chen accepts

Accepted insurance can change. Please double-check when making an appointment.

(503) 371-1010

Dr. Chen accepts the following insurance:

Aetna
Choice Plus POS II
Medicare Open PFFS
Amerigroup (Wellpoint)
Medicaid
Anthem
National (BlueCard) PPO
Blue Cross Blue Shield
Blue Access
Blue Card PPO
CareFirst Blue Cross Blue Shield
HealthyBlue 2.0
HealthyBlue Advantage
CareSource
Medicaid
Cigna
Cigna HMO
Cigna PPO
Commercial Insurance Company
Community Health Choice
Medicaid
Coventry Health Care
Medicare Advantage PFFS
First Choice Health
First Choice Health PPO
Health Net
Health Net PPO
Medicaid
Medicare Advantage PFFS
HealthPlus
Medicaid
inHealth
Medicaid
INTotal Health
Medicaid
Kaiser Permanente
LifeWise
Medicaid
Midwest Health Plan
Medicaid
Molina Healthcare
Medicaid
ODS Health Plan
PacificSource
Pacific Source
Preferred PSN
Peach State Health Plan
Medicaid
Providence Health Plans
Personal Option EPO
Preferred PPO
Regence Blue Cross Blue Shield
Preferred Provider Network PPN
Staywell (Wellcare)
Medicaid
Tricare
TriCare for Life
UnitedHealthCare
Choice Plus POS
Medicaid
Navigate HMO
Navigate POS
Options PPO
PacifiCare HMO
Wellcare of Georgia
Medicaid

Dr. Chen's Reviews

Likelihood to recommend Dr. Chen

4.4

Based on 169 ratings

5 Stars
83.4319526627219%
(141)
4 Stars
2.366863905325444%
(4)
3 Stars
0.591715976331361%
(1)
2 Stars
0.591715976331361%
(1)
1 Star
13.017751479289942%
(22)
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Leave a review

How likely are you to recommend
Dr. Chen
(Select your rating)
What went well
No reviews yet
What could be improved
No reviews yet
RecentHighestLowestMost Helpful
Dr Chen rushed through the appointment, suggested surgery without even looking at, or touching me. Not doing shots that worked for 5 years.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Appointment was rushed
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
Helpful
Greg – May 04, 2021
I finally feel the best after the injection on my back. I had been seeing a few docs in town but I can say that I finally found the best doctor in town. Thank you Dr. Chen!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
May 13, 2020
Dr. Chen and his staff are professional and friendly.
3 people found this helpful
Helpful
May 17, 2019
Pain Care Specialists helped me through my pain and Dr. Chen, Dr. Oh, and his staff was extremely kind.
1 person found this helpful
Helpful
May 04, 2019
I have been a patient of Dr. Chen and Pain Care Specialists for years and Dr. Chen is amongst the best pain management doctors around. He is exceptional, compassionate, and understanding of any concern. Very pleased with the work and overall positive experience with the staff. Definitely have him on my recommendations list!
4 people found this helpful
Helpful
May 04, 2019
Excellent Patience care and Great communication with Dr. Chen and his staff. They are very professional, personal, and attentive to patients needs. Making an appointment is very smooth and accommodating . If you are in chronic pain this clinic is the place to make your life better!
4 people found this helpful
Helpful
Apr 24, 2019
I have been seeing Dr. Chen since his office was located in a smaller suite. He has been very helpful and treated me as a person. He is very knowledgeable. His staff are very friendly.
3 people found this helpful
Helpful
Apr 23, 2019
Very polite and helpful staff!!!! Always a plus. Dr. Chen and his team also seems to care and know your pain and how to treat your pain. Dr. Chen is the best!!!
2 people found this helpful
Helpful
Apr 17, 2019
The front desk staff is great, polite, efficient, and friendly. The procedure I eventually got, worked. It took months for me to convince the doctor to do the procedure I had in the past in another State. Then he made me pay hundreds of dollars in advance saying insurance wouldn’t cover it, then he billed insurance, got paid, and kept $700 of what should have been my money for several months. In reviewing my med records in his office, there are lots of errors. Med staff never listens or care.
What went well
  • Appointment scheduling
  • Wait times
What could be improved
  • Office environment
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
4 people found this helpful
Helpful
Salem OR – Mar 30, 2018
Jeremy Waldy great PA, left due to Chens changes, i met with MR Chan on 6/12/2017 , He was rude ,I was a good client for over 2 years pased all UAs,he told me he was not just doing rehab / no longer doing pain mangment,he informed me with out notice he plan to cut all my pain meds over next 30 days to 45 day this would not cause me any harm ,FALSE i have been a good apple on pain mangment for over 15 years, he lied in chart notes said i asked for more drugs ,to cover his actions,BAD DR
What went well
  • Staff friendliness
What could be improved
  • Long wait times
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
6 people found this helpful
Helpful
TROY HUDSON in OREGON – Jun 23, 2017
Erik was very professional and Lupita was also very professional and thorough. I am very confident that Dr. Chen will help me. Thanks to all for your help!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
8 people found this helpful
Helpful
Dorothy C in Salem, OR – Feb 03, 2017
Did not rush anything.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
3 people found this helpful
Helpful
Jim W in Salem, OR – Jan 17, 2017
Great staff Dr very friendly. Explained so i could understand.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
4 people found this helpful
Helpful
Roger F in Salem, OR – Dec 05, 2016
Great experience overall.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
1 person found this helpful
Helpful
James R in Salem, OR – Nov 29, 2016
I feel the this clinic cares for the person and not the meds im taking.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
3 people found this helpful
Helpful
Gary L in Salem, OR – Nov 16, 2016
First visit was good. But insurance should ok any of the treatment that is recomended for the client. Very respectfull employees.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Salem, OR – Nov 01, 2016
Very helpfull and informative.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
1 person found this helpful
Helpful
Heather in Salem, OR – Oct 18, 2016
Seems to be working good finding solutions that weren 't being found before are now being found and handled properly.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
2 people found this helpful
Helpful
Nicole in Salem, OR – Sep 01, 2016
I appriciate dr chens willingness to listen to my concerns and how he is willing to work with me in correcting the issues.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
1 person found this helpful
Helpful
Salem, OR – Jul 29, 2016
Great office, Dr. Chen really takes care of me and seems to be genuinely interested in my well being and I am thankful. The office staff is very friendly and super helpful.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
2 people found this helpful
Helpful
Jalen in Salem, OR – Feb 17, 2016

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How was your experience with Dr. Chen?

About Me

Care Philosophy

We emphasize a multi-disciplinary approach to pain management. We focus on compassionate care for patients. We coordinate care with on-site staff experienced...Read more

Biography

Dr. Chen works daily to provide the best possible pain management in a caring environment.  He and his team offer the most advanced interventional...Read more

Specialties

  • Pain Medicine
  • Acute Pain Medicine
  • Headache Management
  • Interventional Pain Medicine
  • Interventional Spine Medicine
  • Pain Management

Board Certifications

Education

2009
Harvard Medical School, Beth Israel Deaconess Medical Center
Fellowship Hospital
2008
Medical College Of Wisconsin
Residency Hospital
2005
Swedish Covenant Hospital
Internship Hospital
2004
Univ of WI Med Sch
Medical School
University of Wisconsin / Madison
Undergraduate School
,

Languages

  • English
  • Spanish

Frequently Asked Questions

Is Dr. Poly Chen, MD accepting new patients?

Dr. Poly Chen, MD generally accepts new patients on Healthgrades. You can see Dr. Chen's profile to make an appointment.

Does Dr. Poly Chen, MD accept my insurance?

Use the Healthgrades insurance check to verify if Dr. Chen accepts your insurance.

What are Dr. Poly Chen, MD's top areas of care?

Dr. Chen frequently treats Fibromyalgia, Osteoarthritis of Spine, and Spondylitis. See all procedures and conditions Dr. Chen treats.

Where is Dr. Poly Chen, MD's office located?

Dr. Chen's office is located at 2480 Liberty St Ne Ste 180, Salem, OR 97301. Find other locations and directions on Healthgrades.

What languages does Dr. Poly Chen, MD speak?

Dr. Chen speaks Spanish and English. View profile to see all.

Does Dr. Poly Chen, MD offer telehealth services?

Dr. Chen has not yet indicated whether they offer telehealth services. Please contact the office to check for availability/eligibility.

How can I make an appointment with Dr. Poly Chen, MD?

Find contact information here to make an appointment.

Locations

pain care specialists of oregon

Pain Care Specialists of Oregon2480 Liberty St Ne Ste 180 Salem, OR 97301
1
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 4:00pm
    • Tue: 8:00am - 4:00pm
    • Wed: 8:00am - 4:00pm
    • Thu: 8:00am - 4:00pm
    • Fri: 8:00am - 3:00pm
    • Sat: closed
    • Sun: closed
  • Directions
Pain Care Specialists of Oregon - Corvallis2211 Nw Professional Dr Ste 100 Corvallis, OR 97330
2
  • Call
  • Fax
  • Hours
    • Mon: closed
    • Tue: closed
    • Wed: closed
    • Thu: 8:00am - 4:00pm
    • Fri: closed
    • Sat: closed
    • Sun: closed
  • Directions
Pain Care Specialists of Oregon - McMinnville2700 Se Stratus Ave Unit 401 McMinnville, OR 97128
3
  • Call
  • Fax
  • Hours
    • Mon: closed
    • Tue: closed
    • Wed: closed
    • Thu: closed
    • Fri: 8:00am - 4:00pm
    • Sat: closed
    • Sun: closed
  • Directions
Pain Care Specialists of Oregon - West Linn2020 8th Ave Ste 200 West Linn, OR 97068
4
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 4:00pm
    • Tue: 8:00am - 4:00pm
    • Wed: 8:00am - 4:00pm
    • Thu: 8:00am - 4:00pm
    • Fri: 8:00am - 4:00pm
    • Sat: closed
    • Sun: closed
  • Directions

Affiliated Hospitals

Dr. Chen is affiliated with the following hospitals. Select a hospital below to learn more.

Learn more about how Healthgrades measuresHospital Quality.

Good Samaritan Regional Medical Center

Corvallis, OR

67% Patient Experience Rating, 2% lower than the national average

3 Awards Received

Award Highlight: Outstanding Patient Experience Award™ (2020)

Salem Hospital

Salem, OR

77% Patient Experience Rating, 8% higher than the national average

4 Awards Received

Award Highlight: Patient Safety Excellence Award™ (2021)

Willamette Valley Medical Center

McMinnville, OR

73% Patient Experience Rating, 4% higher than the national average