1. Pain Medicine Doctors
  2. OR
  3. Salem, OR
  4. Dr. Poly Chen, MD

Dr. Poly Chen, MD

Pain Medicine•Male•Age 45

Pain Medicine

Dr. Poly Chen, MD is a pain medicine specialist in Salem, OR and has over 18 years of experience in the medical field. He graduated from Univ of WI Med Sch in 2004. He is affiliated with medical facilities such as Salem Hospital and Good Samaritan Regional Medical Center. His office accepts new patients and telehealth appointments.

Dr. Poly Chen, MD

Advanced Vascular Therapy LLC

2480 Liberty St NE Ste 110 Salem, OR 97301
Accepting new patients
Telehealth services available

Make an Appointment

(503) 371-1010
ShareSave
Telehealth services available

Accepting new patients

(503) 371-1010
  • Explains Conditions Well
    Patients said this doctor explains conditions well. • See reviews
  • Offers Telehealth
    This provider offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    Patient Safety Excellence Award™ • See hospitals
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Experience and Background Checks

Experience
Background

Background Check

1 board action Found
  • Unprofessional Conduct (1/10/2019)View details
No malpractice claims found for Oregon
No disciplinary actions found for the years we collect data
Learn more about background checks

Experience Check

Check Dr. Chen's experience treating your condition or procedure

Dr. Chen's Top Procedures and Conditions

Treatment Frequency
Fibromyalgia
very high
very high

Treatment Frequency

Dr. Chen treats Fibromyalgia more than 100% of his peers

Dr. Chen treats this condition more than 100% of his peers

Rating Includes other areas of care:

  • Deposition Disease-Related Fibromyalgia
  • Epstein Barr Virus-Related Fibromyalgia
  • Major Depressive Disorder-Related Fibromyalgia
  • Primary Fibromyalgia
  • Rheumatoid Arthritis-Related Fibromyalgia
  • Secondary Fibromyalgia
  • Sleep Disturbance-Related Fibromyalgia
  • Tension Myositis-Related Fibromyalgia
Hide other areas of care
Learn more about Fibromyalgia
Osteoarthritis of Spine
very high
very high

Treatment Frequency

Dr. Chen treats Osteoarthritis of Spine more than 99% of his peers

Dr. Chen treats this condition more than 99% of his peers

Spondylitis
very high
very high

Treatment Frequency

Dr. Chen treats Spondylitis more than 99% of his peers

Dr. Chen treats this condition more than 99% of his peers

Rating Includes other areas of care:

  • Ankylosing Spondylitis
  • Cervical Spondylitis
Learn more about experience ratings

Dr. Chen's conditions and procedures:

  • Fibromyalgia
  • Osteoarthritis of Spine
  • Spondylitis
  • Benign Chronic Pain Syndrome
  • Degenerative Disc Disease
  • Degenerative Joint Disease in the Shoulder
  • Diabetic Polyneuropathy
  • Enthesopathy of Hip (incl. Trochanteric Bursitis)
  • Facet Joint Pain
  • Failed Back Surgery Syndrome
  • Headache
  • Herniated Disc
  • Hip Pain
  • Intervertebral Disc Disease
  • Knee Pain
  • Low Back Pain
  • Migraine
  • Myelopathy
  • Myofascial Pain
  • Neck Pain
  • Osteoarthritis of Hip
  • Osteoarthritis of Knee
  • Patellofemoral Pain Syndrome or Knee Pain
  • Pathological Spine Fracture
  • Phantom Limb Pain
  • Pinched Nerve in Back
  • Post-Laminectomy Syndrome
  • Postherpetic Neuralgia
  • Radiculopathy (Not Due to Disc Displacement)
  • Reflex Sympathetic Dystrophy
  • Sacroiliac Pain Syndrome
  • Sciatica (Not Due to Disc Displacement)
  • Scoliosis
  • Shoulder Pain
  • Spinal Stenosis
  • Spine Deformities
  • Spine Disorders
  • Spine Fractures, Traumatic
  • Spondylolisthesis
  • Thoracic Disorders
  • Trigeminal Neuralgia
  • Upper Back Pain
  • Work-Related Injuries
  • Epidural Steroid Injections
  • Nerve Blocks
  • Non-Cosmetic Chemodenervation
  • Transcutaneous Electrical Nerve Stimulation (TENS)

Insurance Check

Search for your insurance provider

Dr. Chen accepts

Accepted insurance can change. Please double-check when making an appointment.

(503) 371-1010

Dr. Chen accepts the following insurance:

Aetna
Amerigroup (Wellpoint)
Medicaid
Anthem
National (BlueCard) PPO
Blue Cross Blue Shield
CareFirst Blue Cross Blue Shield
HealthyBlue 2.0
CareSource
Medicaid
CHAMPVA
Cigna
Commercial Insurance Company
Community Health Choice
Medicaid
Coventry Health Care
Medicare Advantage PFFS
First Choice Health
Health Net
HealthPlus
Medicaid
HealthSmart
inHealth
Medicaid
INTotal Health
Medicaid
Kaiser Permanente
LifeWise
Medicaid
Medicare
Midwest Health Plan
Medicaid
Molina Healthcare
Medicaid
ODS Health Plan
PacificSource
Peach State Health Plan
Medicaid
Providence Health Plans
Regence Blue Cross Blue Shield
Staywell (Wellcare)
Medicaid
Tricare
UnitedHealthCare
United Healthcare
Wellcare of Georgia
Medicaid

Dr. Chen's Reviews

Likelihood to recommend Dr. Chen

4.4

Based on 173 ratings

5 Star
83%
83%
4 Star
2%
2%
3 Star
1%
1%
2 Star
1%
1%
1 Star
14%
14%
What went well
No reviews yet
What could be improved
No reviews yet

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RecentHighestLowestMost Helpful
Reply
Complementary treatments
Hello! If you would like your patients to have an amazing pain relief therapy to go perfectly with your treatments, please send them to me! I'm one of the few Doctor of Acupuncture and I treat Nikes Olympic athletes. Your patients will feel pain relief at the first visit. portlandpainmanagement dot com
What went well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Feb 21, 2023
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Reply
AVOID THIS DOCTOR
BAD DOCTOR. Tries to upsell procedures and they demand, in my case, $500 up front! He cuts patients off at a whim and leaves them (me) without any further medication. Temper tantrum doctor who doesn't like me speaking doctoral-level English at him. I told him (after 2.5 years) to take me off his patient list. He's about as worthless as they come. He never physically examined my back or leg. One more than one visit, he had to ask me what he was treating again? I just sat there with my mouth open. He's very arrogant and always wants to sell VERY EXPENSIVE procedures. His attitude changed considerably when I said NO for the final time about his $500 wonder wiring in my back. Upon research, that procedure has a LOW success rate. Rotten doctor. Avoid, avoid, avoid!
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 person found this helpful
Helpful
K J Poole – Nov 30, 2022
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Reply
Professional, kind, helpful!
Excellent! I have been seen four times by Dr Poly Chen and received two injections. Dr Chen has been so nice, thorough, and moreover, he genuinely cares. The two injections have lessened my sciatic type pain considerably. I was reluctant to have more steroid infections in my spine because the last two I had (elsewhere) were so painful and because of that, I was apprehensive, I had sedation which was very effective, and more so than the IV sedation I had elsewhere. The entire staff has been kind and respectful. I appreciate them for being professional and very up to date. I especially like the patient portal and being able to reach the office via text. Pain clinics get a bad rap, but this place isn’t like the image I had. I hope to not need this place in the long haul but am grateful there are doctors like Dr Chen and his colleagues. They are 100% professional.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Lynn – Aug 03, 2022
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Reply
Dr Chen rushed through the appointment, suggested surgery without even looking at, or touching me. Not doing shots that worked for 5 years.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
8 people found this helpful
Helpful
Greg – May 04, 2021
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Reply
I finally feel the best after the injection on my back. I had been seeing a few docs in town but I can say that I finally found the best doctor in town. Thank you Dr. Chen!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
5 people found this helpful
Helpful
May 13, 2020
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Reply
Dr. Chen and his staff are professional and friendly.
What went well
No results
What could be improved
No results
5 people found this helpful
Helpful
May 17, 2019
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Reply
Pain Care Specialists helped me through my pain and Dr. Chen, Dr. Oh, and his staff was extremely kind.
What went well
No results
What could be improved
No results
3 people found this helpful
Helpful
May 04, 2019
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Reply
I have been a patient of Dr. Chen and Pain Care Specialists for years and Dr. Chen is amongst the best pain management doctors around. He is exceptional, compassionate, and understanding of any concern. Very pleased with the work and overall positive experience with the staff. Definitely have him on my recommendations list!
What went well
No results
What could be improved
No results
9 people found this helpful
Helpful
May 04, 2019
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Reply
Excellent Patience care and Great communication with Dr. Chen and his staff. They are very professional, personal, and attentive to patients needs. Making an appointment is very smooth and accommodating . If you are in chronic pain this clinic is the place to make your life better!
What went well
No results
What could be improved
No results
6 people found this helpful
Helpful
Apr 24, 2019
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Reply
I have been seeing Dr. Chen since his office was located in a smaller suite. He has been very helpful and treated me as a person. He is very knowledgeable. His staff are very friendly.
What went well
No results
What could be improved
No results
4 people found this helpful
Helpful
Apr 23, 2019
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Reply
Very polite and helpful staff!!!! Always a plus. Dr. Chen and his team also seems to care and know your pain and how to treat your pain. Dr. Chen is the best!!!
What went well
No results
What could be improved
No results
3 people found this helpful
Helpful
Apr 17, 2019
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Reply
The front desk staff is great, polite, efficient, and friendly. The procedure I eventually got, worked. It took months for me to convince the doctor to do the procedure I had in the past in another State. Then he made me pay hundreds of dollars in advance saying insurance wouldn’t cover it, then he billed insurance, got paid, and kept $700 of what should have been my money for several months. In reviewing my med records in his office, there are lots of errors. Med staff never listens or care.
What went well
  • Appointment scheduling
  • Wait times
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
8 people found this helpful
Helpful
Salem OR – Mar 30, 2018
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Reply
Jeremy Waldy great PA, left due to Chens changes, i met with MR Chan on 6/12/2017 , He was rude ,I was a good client for over 2 years pased all UAs,he told me he was not just doing rehab / no longer doing pain mangment,he informed me with out notice he plan to cut all my pain meds over next 30 days to 45 day this would not cause me any harm ,FALSE i have been a good apple on pain mangment for over 15 years, he lied in chart notes said i asked for more drugs ,to cover his actions,BAD DR
What went well
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
8 people found this helpful
Helpful
TROY HUDSON in OREGON – Jun 23, 2017
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Reply
Erik was very professional and Lupita was also very professional and thorough. I am very confident that Dr. Chen will help me. Thanks to all for your help!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
No results
8 people found this helpful
Helpful
Dorothy C in Salem, OR – Feb 03, 2017
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Reply
Did not rush anything.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
No results
3 people found this helpful
Helpful
Jim W in Salem, OR – Jan 17, 2017
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Reply
Great staff Dr very friendly. Explained so i could understand.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
No results
4 people found this helpful
Helpful
Roger F in Salem, OR – Dec 05, 2016
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Reply
Great experience overall.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
What could be improved
No results
1 person found this helpful
Helpful
James R in Salem, OR – Nov 29, 2016
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Reply
I feel the this clinic cares for the person and not the meds im taking.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
No results
3 people found this helpful
Helpful
Gary L in Salem, OR – Nov 16, 2016
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Reply
First visit was good. But insurance should ok any of the treatment that is recomended for the client. Very respectfull employees.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
No results
Helpful
Salem, OR – Nov 01, 2016
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Reply
Very helpfull and informative.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Heather in Salem, OR – Oct 18, 2016
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About Me

Care Philosophy

We emphasize a multi-disciplinary approach to pain management. We focus on compassionate care for patients. We coordinate care with on-site staff experienced...Read more

Biography

Dr. Chen works daily to provide the best possible pain management in a caring environment.  He and his team offer the most advanced interventional...Read more

Specialties

  • Pain Medicine
  • Headache Management
  • Interventional Pain Medicine
  • Acute Pain Medicine
  • Pain Management
  • Interventional Spine Medicine

Board Certifications

  • Anesthesiology
Learn why a board certification matters

Education

University of Wisconsin
Undergraduate School
University of Wisconsin / Madison
Undergraduate School
2009
Harvard Medical School, Beth Israel Deaconess Medical Center
Fellowship Hospital
2008
Medical College of Wisconsin
Residency Hospital
2005
Swedish Covenant Hospital
Internship Hospital
2004
Univ of WI Med Sch
Medical School
,

Languages

  • English
  • Spanish

Frequently Asked Questions

What is the best way to schedule an appointment with Dr. Poly Chen, MD?

View contact information to make an appointment.

Does Dr. Poly Chen, MD accept any insurance plans?

A list of accepted insurance providers is available on the Healthgrades insurance check. It is always a good idea to verify your insurance when making an appointment.

Does Dr. Poly Chen, MD accept new patients?

New patients are generally accepted by Dr. Poly Chen, MD on Healthgrades. To arrange an appointment, call the number on undefined's profile.

What conditions does Dr. Poly Chen, MD treat?

Dr. Poly Chen, MD frequently treats the following conditions: Fibromyalgia, Benign Chronic Pain Syndrome, and Osteoarthritis of Spine. See more on Healthgrades.

What is Dr. Poly Chen, MD's office address?

Dr. Chen's office is located at 2480 Liberty St NE Ste 110, Salem, OR 97301. You can find other locations and directions on Healthgrades.

What languages is Dr. Poly Chen, MD fluent in?

Dr. Poly Chen, MD is able to speak English and Spanish. View profile to see all.

Is Dr. Poly Chen, MD able to provide telehealth services?

Dr. Poly Chen, MD provides telehealth services. Please contact the office to determine whether you are eligible.

Is Dr. Poly Chen, MD affiliated with any hospitals?

Dr. Poly Chen, MD is affiliated with Salem Hospital and Good Samaritan Regional Medical Center.

How much experience does Dr. Poly Chen, MD have?

Dr. Poly Chen, MD has over 18 years of healthcare experience.

Does Dr. Poly Chen, MD receive good ratings from patients?

There is a star rating of 4.4/5 for Dr. Poly Chen, MD. Patients say that the provider explained conditions well and the provider listened & answered questions well. See all patient feedback on Healthgrades.

Healthgrades Tips for Getting Orthopedic Care

Locations

Practice

Advanced Vascular Therapy LLC2480 Liberty St NE Ste 110 Salem, OR 97301
1
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 5:00pm
    • Tue: 8:00am - 5:00pm
    • Wed: 8:00am - 5:00pm
    • Thu: 8:00am - 5:00pm
    • Fri: 8:00am - 4:00pm
  • Directions
Willamette Neurosurgery PC2700 SE Stratus Ave Unit 401 McMinnville, OR 97128
2
  • Call
  • Fax
  • Hours
    • Fri: 8:00am - 4:00pm
  • Directions

pain care specialists of oregon

Willamette Pain and Spine Center PC2020 8th Ave Ste 200 West Linn, OR 97068
3
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 4:00pm
    • Tue: 8:00am - 4:00pm
    • Wed: 8:00am - 4:00pm
    • Thu: 8:00am - 4:00pm
    • Fri: 8:00am - 4:00pm
  • Directions
Pain Care Specialists of Oregon - Corvallis2211 NW Professional Dr Ste 100 Corvallis, OR 97330
4
  • Call
  • Fax
  • Hours
    • Thu: 8:00am - 4:00pm
  • Directions

Affiliated Hospitals

Dr. Chen is affiliated with the following hospitals. Select a hospital below to learn more.

Learn more about how Healthgrades measuresHospital Quality.

Good Samaritan Regional Medical Center

Corvallis, OR

75% Patients that would definitely recommend, 5% higher than the national average

3 Awards Received

Salem Hospital

Salem, OR

72% Patients that would definitely recommend, 2% higher than the national average

3 Awards Received

Award Highlight: Patient Safety Excellence Award™ (2023)

Willamette Valley Medical Center

McMinnville, OR

64% Patients that would definitely recommend, 6% lower than the national average