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Dr. Phillip C. Hoopes Sr., MD says
Our goal is to always provide the very best in patient care and service. We are always interested in hearing from our patients on how we can do things better. Sometimes, when emergencies happen or lapses in adequate employee staffing due to illness or other issues, patient wait time might be longer than usual or time spent with each patient might seem marginal. We apologize for these rare occurrences and we'll work hard to make improvements. Patients and their welfare and health always come first.
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